Overall Qwaiting Reviews

Here's an unbiased review of Qwaiting. Discover how Qwaiting users rate its features, ease of use, customer support, and other aspects that contribute to its overall appeal.

5/5

Based on 8 Reviews

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Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Likelihood to recommend 100%

Likelihood to recommend

Out of 100%

Qwaiting Pros and Cons

"The most impressive aspects of Qwaiting include its user-friendly interface, customization options, real-time monitoring and analytics, mobile functionality, and various other features."

"There are many things, but I will highlight the notification of the turn that is sent to customers/patients phones. This ensures that no ones precious time is wasted any longer."

"There are several impressive features, such as virtual queues, real-time updates, notifications, and more. Qwaiitng allows customers to remotely join a virtual queue using their smartphones or other devices, eliminating the need for them to be physically present in a long queue for their turn. They receive status updates, estimated times, and notifications as their turn approaches."

"Well, according to me, everything is up to the mark, but yes, every software, at some point, presents us with unbelievable new features, so I expect the same."

"No, nothing has come before me in the last few months. Highly recommended!"

"There are no such types of cons yet. I loved it and highly recommend it."

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Showing 8 out of 8 Reviews

Hear directly from customers who have used Qwaiting. Read their experiences, feedback, and ratings to gain valuable insights into how this software has benefited their businesses.

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Antonia

Admin

Used the software for : 1-2 years (Daily)

Company Size :201-500 employees

5.0

Dec 28, 2023

Verified via Business email.

Verified Reviewer

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

Game-changer for everyone's business

I recently had the pleasure of using Qwaiting Software for queue management at our business, and I must say it has significantly improved our customer experience. From its user-friendly interface to its powerful features, Qwaiting has truly impressed us.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Qwaiting IOS App Experience

1 2 3 4 5 6 7 8 9 10

Qwaiting After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Qwaiting?

The most impressive aspects of Qwaiting include its user-friendly interface, customization options, real-time monitoring and analytics, mobile functionality, and various other features.

What do you dislike about Qwaiting?

Well, according to me, everything is up to the mark, but yes, every software, at some point, presents us with unbelievable new features, so I expect the same.

What features is Qwaiting currently missing?

Not Now

Samuel M.

Administrative

Used the software for : Less than 6 months (Daily)

Company Size :11-50 employees

5.0

Oct 03, 2023

Verified via Business email.

Verified Reviewer

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

Amazing software for reducing waiting time

I have been using this software daily for the past six months, and it has helped me manage crowded queues. No one approaches me to ask when their turn comes anymore. This software is amazing, benefiting both staff and customers/patients.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Qwaiting IOS App Experience

1 2 3 4 5 6 7 8 9 10

Qwaiting After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Qwaiting?

There are many things, but I will highlight the notification of the turn that is sent to customers/patients phones. This ensures that no ones precious time is wasted any longer.

What do you dislike about Qwaiting?

No, nothing has come before me in the last few months. Highly recommended!

What features is Qwaiting currently missing?

Nopes

Tan C.

Administrative

Used the software for : 1-2 years (Daily)

Company Size :201-500 employees

5.0

Aug 16, 2023

Verified via Business email.

Verified Reviewer

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

Smart queue management software

Qwaiting is a simple and smart queue management software that effectively reduces waiting times for customers and patients. Since patients may not be able to endure long wait times, this software is especially beneficial for them. By receiving SMS notifications when their turn is approaching, they no longer need to wait in long queues.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Qwaiting After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Qwaiting?

There are several impressive features, such as virtual queues, real-time updates, notifications, and more. Qwaiitng allows customers to remotely join a virtual queue using their smartphones or other devices, eliminating the need for them to be physically present in a long queue for their turn. They receive status updates, estimated times, and notifications as their turn approaches.

What do you dislike about Qwaiting?

There are no such types of cons yet. I loved it and highly recommend it.

What features is Qwaiting currently missing?

No

Alvis A.

Administrative

Used the software for : 2+ years (Daily)

Company Size :201-500 employees

5.0

Jun 26, 2023

Verified via Business email.

Verified Reviewer

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

The best solution to make your patient happy

I am enjoying Qwaiting as it makes the process easier and more organized. Since patients are not in good health to wait for a long time, this software improves their experience. They can check from their phone when their turn is approaching and receive notifications. There are no long queues.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Qwaiting IOS App Experience

1 2 3 4 5 6 7 8 9 10

Qwaiting After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Qwaiting?

Easy for staff and customers to handle all the features. Whether its their waiting time, data reporting, or many more.

What do you dislike about Qwaiting?

None at this time. Its hard to find any real issues with this product since its part of our daily workday.

What features is Qwaiting currently missing?

Nothing at this time.

Lucas M.

Manager

Used the software for : 6-12 months (Daily)

Company Size :51-200 employees

5.0

Jun 12, 2023

Verified via Business email.

Verified Reviewer

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

Great Queue Management Software

Qwaiting has drastically improved our workflow by streamlining the patient sign-in process. We now have a way to track our wait and service times, with statistics at our fingertips!

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Qwaiting After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Qwaiting?

It is easy to use for everyone. I like that Qwaiting is constantly working to add enhancements and improve its software.

What do you dislike about Qwaiting?

I really dont have any complaints. Qwaiting is a great product for a great value.

What features is Qwaiting currently missing?

According to me, till now everything is good.

Cathenna A.

Admin

Used the software for : 1-2 years (Daily)

Company Size :51-200 employees

5.0

May 22, 2023

Verified via Business email.

Verified Reviewer

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

Best Software for Managing Queues

It is awesome software. Our school has been using it for the last 1.5 years, and it's incredible. I work in the administration department, and there are often many people with queries, fees, and more. But after implementing this software, it has been very helpful for me to manage the queues and also for the parents as they receive notifications about their turn.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Qwaiting After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Qwaiting?

A good experience using Qwaiting. Overall, the system is easy to use and has good support. And the best thing is you can also use a QR code for queuing systems.

What do you dislike about Qwaiting?

I really dont have any complaints. Qwaiting is a great product for a great value.

What features is Qwaiting currently missing?

None

Lucas M.

Manager

Used the software for : 6-12 months (Daily)

Company Size :51-200 employees

5.0

Apr 11, 2023

Verified via Business email.

Verified Reviewer

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

Great Experience With Qwaiting Software

We used Qwaiting in our hospital to handle patients' queues, which is a game changer. I love this software as it is easy to use and user-friendly. While waiting, patients can quickly monitor their service time and receive notifications when it's their turn to be served. I recommend this software to all businesses that want to improve customer experiences, reduce wait times, and enhance operational efficiency.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Qwaiting After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Qwaiting?

It simplifies the check-in process for customers, allowing them to join a virtual queue and receive real-time updates on wait times.

What do you dislike about Qwaiting?

Right now everything is good. I am satisfied with this software. I loved it.

What features is Qwaiting currently missing?

Nothing

Pooja M.

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Dec 16, 2021

Verified via Business email.

Verified Reviewer

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

Great Solution To Reduce Customer Waiting Times

Qwaiting is an excellent solution to control queues and enhance customer engagement. I am very delighted with this queuing system. Customers can even track all the services using their smart devices, which helps prevent queue clashing.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Qwaiting Mobile App Experience

1 2 3 4 5 6 7 8 9 10

What do you like best about Qwaiting?

With this software, the operational cost decreased, and we are able to deliver more satisfactory services to our customers.

What do you dislike about Qwaiting?

There are no such types of cons yet.

Do you think Qwaiting delivers value for the money spent?

Yes

Are you satisfied with Qwaiting features?

Yes

Did implimentation of Qwaiting was easy?

Yes

What features is Qwaiting currently missing?

None

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