Re:Desk Alternatives & Competitors

Zendesk's solution is good, it allows us to manage our clients' support tickets and enables us to have a page where each client can open a case directly without having to call the help desk. It also allows us to have a knowledge base that can be accessed by engineers and ... Read Zendesk Reviews

Well as you know everything has two side. So, also this software has pros and cons.but overall its nice.u must try it and observed. It isn't good.By the way I'm not expert so ,I didn't tell you more about this. I'm really impressed by it. So, I recommend it to every person to use... Read ManageEngine ServiceDesk Plus Reviews

Very easy to keep everything organized and to keep track of everything. We are a small and growing e-commerce business using Hiver for 2+ years. It helps to keep everything from being lost in the shuffle and allows us to share important information about our clients amongst the t... Read Hiver Reviews

Salesforce has been instrumental in helping our business grow. The platform's versatility, automation, and analytics tools have streamlined our operations and improved our ability to serve our customers. While there is a learning curve, the investment is worth it, and the res... Read Salesforce Reviews

After trying out the free trial, I am delighted to report that the service exceeded my expectations. My review of the documentation revealed its user-friendly nature, with no complicated steps to follow for implementation. The support channels provided are of high quality and the... Read Freshdesk Reviews

So far it has proven to be a very stable and efficient program. It has the option to print remotely. It works perfectly with SaaS and web implementations. The screen can be shared. Multiple monitors can be accessed using the remote desktop software. Has a solid file transfer mode Read RemotePC Reviews

Essential tool for ticketing purpose, provides many features and services. Includes the ITIL practices such as Incident, problem, change management. Can link tickets to one another. Can be integrated with other softwares Read SysAid Reviews

Wonder full app! I really like the user interface, dashboard and also like the QR code feature. Satisfied with the app management system. Thank you ubiAttendance Read ControlHippo Reviews

Hubspot has made email campaigning easier for my organization. The features are good but it need a little bit of technical know-how to maneuver, even though there are guide pop-ups to teach how to use each feature Read Hubspot CRM Reviews

We love using live agents on a daily bases. Saves us lots of time. We know when and what to do. We do not forget to write to any of our customers. And it's straightforward to use. Read LiveAgent Reviews

The profile enrichment and webform connection features have greatly enhanced my ability to maintain a large contacts database. Also, the detailed contact dashboard allows for customization. Read BIGContacts Reviews

The team is great to work with. It's super easy to setup a demo call with the experts to understand the product and its features and there's great support for quick questions through live chat. Read EngageBay Reviews

Onboarding employees became a lot easier once we implemented ProProfs Knowledge Base. Using the ready-made templates, we could effortlessly create various documents like HR policies and employee handbooks. Moreover, the tool allowed our new hires to complete the onboarding proces... Read ProProfs Knowledge Base Reviews

We started using ProProfs Help Desk as a replacement for our in-house ticketing system. The tool was recommended to us by many businesses who had lately adopted multiple ProProfs products. We use this tool to efficiently handle all our inbound and outbound email communications fr... Read ProProfs Help Desk Reviews

H2Desk is a fully featured Help Desk Software designed to serve SMEs, Agencies. H2Desk provides end-to-end solutions designed for Windows. This online Help Desk system offers Interaction Tracking, Email Integration, Automated Routing, Document Storag... Learn more about H2Desk

iSupport is process automation for help desk software and offer both on-premise and cloud solutions. It puts customers first with live technical support and continual investment in research & development. Learn more about iSupport

We had difficulty finding an affordable automation tool with good API support and an easy-to-use journey builder for SMS and email. For that, WebEngage hits all the right notes. It packs the punch of large robotization frameworks like Marketo, Eloqua, or Responsys. Yet, it is muc... Read WebEngage Reviews

It was a wonderful experience. It has made me many profits. This is my favorite software, and I have been using it for many years. It has developed my business so much. Read Viewabo Reviews

HelpDesk is a ticketing solution that your customer support team can use to optimize their communication with customers. With easy-to-use collaboration tools, your team can limit their efforts and multiply their results. Learn more about HelpDesk

Squadcast is an easy-to-use end-to-end incident response platform that helps tech teams adopt SRE best practices to maximize service reliability, accelerate innovation velocity and deliver outstanding customer experiences. Learn more about Squadcast