Overall Refrens Reviews

Here's an unbiased review of Refrens. Discover how Refrens users rate its features, ease of use, customer support, and other aspects that contribute to its overall appeal.

4.9/5

Based on 71 Reviews

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Feature 4.7

Feature

Out of 5

Ease of use 4.9

Ease of use

Out of 5

Value for money 4.8

Value for money

Out of 5

Customer support 4.8

Customer support

Out of 5

Likelihood to recommend 94.7%

Likelihood to recommend

Out of 100%

Refrens Pros and Cons

"Using the cost estimates feature, our invoicing process has been accelerated, simplified, and automated."

"Easy to use, it has many features that easily integrate with our system and make it friendly."

"Once you start using Refrens, you will have a hard time moving away from it. Creating quotations and invoices is so easy. Billing the customer is also very easy, and keeping track of them is easy as well."

"I think Refrens is perfect. So far, I dont see any problems using this app."

"Some features are in premium versions; you cant use them. We need it integrated with M-Pesa."

"Navigating through the options can be improved. Besides that, I cant find any problem with it."

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Showing 20 out of 71 Reviews

Hear directly from customers who have used Refrens. Read their experiences, feedback, and ratings to gain valuable insights into how this software has benefited their businesses.

Mharc H.

ICT Technician

Used the software for : Free trial (Monthly)

Company Size :1-10 employees

5.0

Oct 08, 2024

Verified via Business email.

Verified Reviewer

The reviewer either uploaded a screenshot or invoice of the last billing, confirming their status as a current user of the software.

Verified User

Refrens is Perfect! our invoicing process has been accelerated, simplified and automated!

Since I switched to Refrens from the well-known spreadsheet software, our invoicing process has been accelerated, simplified, and automated. You are the best above all, Refrens!

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Refrens After Sales Service Rating

1 2 3 4 5 6 7 8 9 10
Latest

What do you like best about Refrens?

Using the cost estimates feature, our invoicing process has been accelerated, simplified, and automated.

What do you dislike about Refrens?

I think Refrens is perfect. So far, I dont see any problems using this app.

What features is Refrens currently missing?

none, so far

Jivance O.

Engineer

Used the software for : 6-12 months (Weekly)

Company Size :1-10 employees

5.0

Oct 08, 2024

Verified via Business email.

Verified Reviewer

Easy to use feature it has all features you may think and can be integrated easily

Refrens is an easy-to-use accounting tool with different features; it's easy to train staff on it.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Refrens After Sales Service Rating

1 2 3 4 5 6 7 8 9 10
Latest

What do you like best about Refrens?

Easy to use, it has many features that easily integrate with our system and make it friendly.

What do you dislike about Refrens?

Some features are in premium versions; you cant use them. We need it integrated with M-Pesa.

What features is Refrens currently missing?

Whatapp

What other products like Refrens have you used or evaluated?

Kowshik B.

CEO

Used the software for : 2+ years (Daily)

Company Size :1-10 employees

5.0

Oct 08, 2024

Verified via Business Email.

Verified Reviewer

The reviewer either uploaded a screenshot or invoice of the last billing, confirming their status as a current user of the software.

Verified User

Makes your life easier by helping you create easy quotations and invoices.

Refrens is the tool to go to when you think about managing orders and doing business. Creating quotations, invoices, and billing the customer is as easy as pie. You can easily manage your clients and also keep track of the progress of the work. Also, customizing the invoices to create your own touch is very easy to do. They have a lot of templates to choose from, which suit your taste.

Feature 5

Feature

Out of 5

Ease of use 4

Ease of use

Out of 5

Value for money 4

Value for money

Out of 5

Customer support 4

Customer support

Out of 5

Refrens After Sales Service Rating

1 2 3 4 5 6 7 8 9 10
Latest

What do you like best about Refrens?

Once you start using Refrens, you will have a hard time moving away from it. Creating quotations and invoices is so easy. Billing the customer is also very easy, and keeping track of them is easy as well.

What do you dislike about Refrens?

Navigating through the options can be improved. Besides that, I cant find any problem with it.

What features is Refrens currently missing?

no

What other products like Refrens have you used or evaluated?

Rolando A.

Devops

Used the software for : 1-2 years (Monthly)

Company Size :1-10 employees

5.0

Oct 08, 2024

Verified via linkedIn.

Verified Reviewer

The reviewer either uploaded a screenshot or invoice of the last billing, confirming their status as a current user of the software.

Verified User

Efficient and User-Friendly Platform with Room for Improvement

Refrens has an intuitive and user-friendly interface, which makes managing invoices and finances effortless.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Refrens Mobile App Experience

1 2 3 4 5 6 7 8 9 10

Refrens After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Refrens?

Refrens Accounting solves the problem of manual invoicing and financial tracking by providing an easy-to-use, automated system.

What do you dislike about Refrens?

The default currency format, being set to rupees, can sometimes cause confusion, especially if I forget to change it to the appropriate currency for my clients.

What features is Refrens currently missing?

no

srujan H.

Manager

Used the software for : 2+ years (Weekly)

Company Size :1-10 employees

5.0

Oct 08, 2024

Verified via Business email.

Verified Reviewer

The reviewer either uploaded a screenshot or invoice of the last billing, confirming their status as a current user of the software.

Verified User

One of the best in this segment, or even the best.

It has a great number of features and is easy to use. There is still a need for more refinement of the UI design, but it doesn't bother you much. Great features on tax and GST.

Feature 4

Feature

Out of 5

Ease of use 4

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Refrens Mobile App Experience

1 2 3 4 5 6 7 8 9 10

Refrens After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Refrens?

I like the features provided for accounts and tax related to GST. I also liked its invoice templates.

What do you dislike about Refrens?

There is a lack of features in automation, and GST reports could be more refined.

What features is Refrens currently missing?

There is lack of features with automation and GST reports can be more refined.

NS T.

Co-Founder

Used the software for : Less than 6 months (Daily)

Company Size :1-10 employees

5.0

Aug 13, 2024

Verified via Business email.

Verified Reviewer

The reviewer either uploaded a screenshot or invoice of the last billing, confirming their status as a current user of the software.

Verified User

Necessary platform for managing your business

Refrens is simple, powerful, and flexible. Its quality of customer service is also very good. I have been using the accounting service of Refrens since June 2024.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Refrens Mobile App Experience

1 2 3 4 5 6 7 8 9 10

Refrens After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Refrens?

The platform is simple, powerful, and flexible. Its quality of customer service is also very good.

What do you dislike about Refrens?

I have been using the accounting service of Refrens since June 2024. No observations as of now.

What features is Refrens currently missing?

Nothing.

SpaceScape P.

Lead Photographer

Used the software for : 6-12 months (Weekly)

Company Size :1-10 employees

5.0

Aug 01, 2024

Verified via Business email.

Verified Reviewer

The reviewer either uploaded a screenshot or invoice of the last billing, confirming their status as a current user of the software.

Verified User

Our Experience with Refrens: A Tool for Invoicing and Quotations

We have been using Refrens to generate invoices and quotations, and it has greatly simplified our work. The platform is user-friendly and perfectly fulfills our requirements. Thank you for creating this incredibly helpful tool!

Feature 4

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Refrens Mobile App Experience

1 2 3 4 5 6 7 8 9 10

Refrens After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Refrens?

We have been using Refrens to generate invoices and quotations, and it has greatly simplified our work.

What do you dislike about Refrens?

While there are always areas for improvement, we have found that Refrens meets our needs exceptionally well, and we have no significant complaints about the platform.

What features is Refrens currently missing?

No

Sahil

Owner

Used the software for : 1-2 years (Daily)

Company Size :1-10 employees

5.0

Aug 01, 2024

Verified via Business Email.

Verified Reviewer

Its very easy and fast to use dashboard and also very affordable

Refrens has a very easy-to-use and friendly dashboard, along with a CRM that offers many great features.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Refrens After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Refrens?

It is very affordable and also very easy and fast to use, with a good UI/UX dashboard.

What do you dislike about Refrens?

Need API integration and webhook integration with our CRM, and it would be good if we get some marketing features.

What features is Refrens currently missing?

Api integration

What other products like Refrens have you used or evaluated?

No

Fathima R.

Contracting

Used the software for : 1-2 years (Daily)

Company Size :1-10 employees

5.0

Aug 01, 2024

Verified via Business email.

Verified Reviewer

The reviewer either uploaded a screenshot or invoice of the last billing, confirming their status as a current user of the software.

Verified User

Best quoting and invoicing platform. Always will recommend this platform

Refrens.com is the best platform I have come across for quoting and invoicing. The purchase turned out to be very helpful and time-saving. I recommend it to everyone.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Refrens IOS App Experience

1 2 3 4 5 6 7 8 9 10

Refrens After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Refrens?

Refrens is the best platform I have come across for quoting and invoicing.

What do you dislike about Refrens?

Couldnt think of any drawbacks as of now. I have used the features for a while and I am content with the platforms services.

What features is Refrens currently missing?

None

Saurabh S.

Co-Founder

Used the software for : 6-12 months (Daily)

Company Size :1-10 employees

5.0

Aug 01, 2024

Verified via Business email.

Verified Reviewer

Exceptional Billing Solution by Refrens !!!!!!!!!

We at Pathik Trips couldn't be happier with the billing solution provided by Refrens. We will definitely be looking for more services from them.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 4

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Refrens After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Refrens?

Refrens offers an intuitive and user-friendly platform that has significantly streamlined our billing process. Generating invoices is now a breeze, and its automation features have saved us countless hours of manual work. The detailed financial rep.

What do you dislike about Refrens?

Refrens offers an intuitive and user-friendly platform that has significantly streamlined our billing process. Generating invoices is now a breeze, and its automation features have saved us countless hours of manual work. The detailed financial reports have been invaluable.

What features is Refrens currently missing?

no

Teqno K.

IT

Used the software for : 6-12 months (Daily)

Company Size :1-10 employees

5.0

Aug 01, 2024

Verified via Business email.

Verified Reviewer

Refrens has transformed my quoting and invoicing process.

Refrens has transformed my quoting and invoicing process. Previously, I used to spend a lot of time managing everything on Excel, but now with Refrens, I can easily quote and invoice clients directly from my phone, even when I'm on the go. It's one of the best quoting and invoicing management systems available, and I couldn't be happier with it.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Refrens After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Refrens?

Refrens has transformed my quoting and invoicing process. Previously, I used to spend a lot of time managing everything on Excel, but now with Refrens, I can easily quote and invoice clients directly from my phone, even when Im on the go. Its one of the best tools Ive ever used.

What do you dislike about Refrens?

Offline Functionality: If you often work in areas with poor internet connectivity, relying on an internet connection to use Refrens on your phone may sometimes be inconvenient.

What features is Refrens currently missing?

Offline Functionality: If you often work in areas with poor internet connectivity, the reliance on an internet connection for using Refrens on your phone may sometimes be inconvenient.

Kalyan G.

Partner

Used the software for : Less than 6 months (Monthly)

Company Size :1-10 employees

5.0

Jul 03, 2024

Verified via Business email.

Verified Reviewer

Streamlining Accounting- A Great Accounting Tool

Refrens has transformed my small business accounting. The platform is intuitive and easy to use, with features like automated invoicing and expense tracking. Detailed reports and excellent customer support make it a top choice. Highly recommend!

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Refrens Mobile App Experience

1 2 3 4 5 6 7 8 9 10

Refrens After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Refrens?

The platform is intuitive and easy to use, with features such as automated invoicing and expense tracking.

What do you dislike about Refrens?

Customisation features could be more fluid with additional features.

What features is Refrens currently missing?

Cant think of any

What other products like Refrens have you used or evaluated?

None

Naveen K.

Designer

Used the software for : 2+ years (Daily)

Company Size :11-50 employees

5.0

May 27, 2024

Verified via Business email.

Verified Reviewer

The reviewer either uploaded a screenshot or invoice of the last billing, confirming their status as a current user of the software.

Verified User

Amazing product for a small company in all accounting purposes

I have been using this product for all my business development activities and accounts. It is amazing in every way. It offers a complete package for a startup, including quotations, invoices, account management, and more.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 4

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Refrens Mobile App Experience

1 2 3 4 5 6 7 8 9 10

Refrens After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Refrens?

The user interface and the ease of handling the overall accounting management.

What do you dislike about Refrens?

Maybe on the CRM purpose, including daily tasks, projects, and pipelines.

What features is Refrens currently missing?

May be on the CRM Purpose, including daily tasks, projects, pipelines

Revners H.

Administrative Management

Used the software for : 2+ years (Monthly)

Company Size :1-10 employees

5.0

May 06, 2024

Verified via Business email.

Verified Reviewer

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

I'm thrilled with its user experience and functionality.

A highly recommended product, Refrens is easy to use and has a nice template with a professional invoicing feature. The premium plan is reasonably priced and has great customer service.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Refrens Mobile App Experience

1 2 3 4 5 6 7 8 9 10

Refrens After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Refrens?

I have been using the product for the past couple of years for raising invoices and receiving international payments. I am delighted with both its user experience and usability. Its a must-have product for any freelancer, small business, or medium agency.

What do you dislike about Refrens?

It can be more mobile-friendly and can also have system-generated reports.

What features is Refrens currently missing?

Automatically coming report

What other products like Refrens have you used or evaluated?

NO we have note used any other product

Faizan A.

Managing Director

Used the software for : Less than 6 months (Daily)

Company Size :11-50 employees

5.0

Apr 18, 2024

Verified via Business email.

Verified Reviewer

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

Convenience

Convenient and practical with all necessary features available. The support team is also available for guidance whenever required. Clients are impressed with the quality and error-free invoicing.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Refrens Mobile App Experience

1 2 3 4 5 6 7 8 9 10

Refrens After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Refrens?

Convenient and practical with all necessary features available. Also, the support team is available for guidance whenever required. Clients are also impressed with the quality and error-free invoicing.

What do you dislike about Refrens?

The advanced accounting part, especially for beginners, might be a little difficult to understand at first.

What features is Refrens currently missing?

Nope

arka r.

CEO

Used the software for : Less than 6 months (Daily)

Company Size :1-10 employees

5.0

Apr 18, 2024

Verified via Business email.

Verified Reviewer

The reviewer either uploaded a screenshot or invoice of the last billing, confirming their status as a current user of the software.

Verified User

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

The reviewer received a nominal gift card as appreciation for submitting this review.

Incentivized Review

Business Management

We chose Refrens over alternative products due to its user-friendly interface, comprehensive features tailored for freelancers and small businesses, and its reputation for reliable customer support. It stood out as the best fit for our needs.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Refrens After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Refrens?

What I find most impressive about Refrens is its ability to streamline financial management for freelancers and small businesses with its intuitive interface and comprehensive suite of features. It simplifies tasks like invoicing and expense tracking.

What do you dislike about Refrens?

Although Refrens offers an impressive array of features, one area for improvement could be expanding its integration options with other business tools.

What features is Refrens currently missing?

It seems you've identified that Refrens lacks a mobile app as a missing feature. While this may limit accessibility for users who prefer mobile devices, it's important to note that Refrens offers a responsive web design, which can still be accessed and utilized on mobile browsers. However, if a dedicated mobile app is crucial for your workflow, this could indeed be an area for improvement.

What other products like Refrens have you used or evaluated?

I'm familiar with several similar products to Refrens, including FreshBooks, QuickBooks, Wave, Zoho Invoice, and Xero. Each offers its own set of features for managing finances, invoicing, and project management for freelancers and small businesses. Comparing these options can help determine the best fit based on specific needs and preferences.

arka r.

CEO

Used the software for : Less than 6 months (Daily)

Company Size :1-10 employees

5.0

Apr 18, 2024

Verified via Business email.

Verified Reviewer

The reviewer either uploaded a screenshot or invoice of the last billing, confirming their status as a current user of the software.

Verified User

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

Business Management

Refrens excels in streamlining finances for freelancers and small businesses. While it could enhance its integration options, its user-friendly interface and robust features make it indispensable for efficient business operations.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Refrens After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Refrens?

Im most impressed by Refrens ability to offer a comprehensive suite of tools tailored specifically for freelancers and small businesses. From invoicing to project management, its user-friendly interface and robust features streamline every aspect.

What do you dislike about Refrens?

Refrens could enhance its platform by expanding its range of integration options with other business tools. This improvement would provide users with greater flexibility and efficiency in managing their business operations seamlessly.

What features is Refrens currently missing?

It seems like you're indicating that there are no missing features in Refrens. That's great to hear! It suggests that Refrens offers a comprehensive set of tools that meet your needs effectively. If you ever come across any areas for improvement or additional features you'd like to see, you can always reach out to their support team with feedback.

What other products like Refrens have you used or evaluated?

I'm familiar with several similar products to Refrens, such as FreshBooks, QuickBooks, Wave, Zoho Invoice, and Xero. These platforms offer similar features for managing finances, invoicing, and project management for freelancers and small businesses. Each has its own strengths and target audience, so it's important to explore and compare them based on individual needs.

Nagendra R.

Founder

Used the software for : Less than 6 months (Daily)

Company Size :1-10 employees

5.0

Apr 18, 2024

Verified via Business email.

Verified Reviewer

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

Best software for CRM

This is one of the best platforms for business owners to use for invoicing. Sending invoices and quotations over email and WhatsApp automatically with just one click, along with customization of the templates for each quotation or invoice, is an amazing feature. I have never liked any other software as much as I like this one.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Refrens After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Refrens?

The portfolio management and the customization of invoices, layout. Ease of use of every feature.

What do you dislike about Refrens?

I really wish there was an iOS mobile app. A mobile app would have brought in more users

What features is Refrens currently missing?

Really want a mobile app

What other products like Refrens have you used or evaluated?

I have previously used Tally prime. Zoho books

Mahmood A.

Freelancer

Used the software for : Less than 6 months (Weekly)

Company Size :1-10 employees

5.0

Apr 18, 2024

Verified via Business email.

Verified Reviewer

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

Nice system for daunting tasks

Refrens makes quoting and invoicing so easy and quick. I used to make quotes manually on Excel, and it was a very time-consuming task. Now, with Refrens, I can do them in no time. I'm very satisfied with it and would definitely recommend it.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Refrens Mobile App Experience

1 2 3 4 5 6 7 8 9 10

Refrens After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Refrens?

Its layout and options. I can create all I need in a very short time, which is important.

What do you dislike about Refrens?

The connection between invoicing and quoting needs a little bit of work. Those two entities are interconnected, but in the system, each one is separated.

What features is Refrens currently missing?

I can't think of any

UDIT S.

Partner

Used the software for : Less than 6 months (Daily)

Company Size :1-10 employees

5.0

Apr 18, 2024

Verified via Business email.

Verified Reviewer

The reviewer either uploaded a screenshot or invoice of the last billing, confirming their status as a current user of the software.

Verified User

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

The reviewer received a nominal gift card as appreciation for submitting this review.

Incentivized Review

Good And Very Easy Software

Very easy and good software to use for creating invoices. Its best feature is the E-Way Bill creation with just one click. Also good for maintaining accounts. I am very happy.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Refrens Mobile App Experience

1 2 3 4 5 6 7 8 9 10

Refrens After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Refrens?

Easy Software. Many types of invoice templates. Quotation and proforma invoice are also very easy to use.

What do you dislike about Refrens?

Easy software. Many types of invoice templates. Quotations and proforma invoices are also very easy to use.

What features is Refrens currently missing?

No

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