Boomtown Network
What is Boomtown Network?
An intelligent platform for technology support and customer service that enables you to deliver simple, predictive, and personal experiences at scale. Relay also has an expert network where you can seamlessly access remote and field services to augment your existing operations without adding headcount.
Boomtown Network Starting Price
Our Awards and Recognition
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Boomtown Network Screenshots
Key Features of Boomtown Network
Here are the powerful features that make Boomtown Network stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.
- Live chat system
- Call Center Management
- Knowledge Base
- Inbox Queue Management
- Service Desk (ITIL ITSM)
- Ticket Management
- Help Desk Management
- Issue Tracking
- Dispatch Management
- Routing
- Job Management
- Technician Management
- Chat / Messaging
- Collaborative inbox for teams
Boomtown Network Specifications
Get a closer look at the technical specifications and system requirements for Boomtown Network. Find out if it's compatible with your operating system and other software.
Boomtown Network Description
Here's the comprehensive description of Boomtown Network. Gain a brief understanding of its unique features and exceptional benefits.
Relay is powered by the Relay Technology Index, the most comprehensive global index of business technology currently available. The Relay Technology Index combines a universal technology dictionary with curated knowledge and insights from millions of support interactions. Relay uses artificial intelligence and bots to distill and deliver this knowledge in concise and digestible conversational responses to your agents or directly to your customers across the communication channels they use every day. Each interaction in Relay is utilized to understand each customer’s technology profile resulting in personalization and efficiency. The more you use it, the smarter it gets.
- Support Automation
- Chatbots
- Omnichannel Support
- Knowledge Base
- Team Collaboration
- Network and Technology Monitoring
- Ticket Mangement
- Insights - Data, Analytics, Reporting
- Integrations
Overall Boomtown Network Reviews
Thinking about using Boomtown Network? Check out verified user reviews & ratings based on Boomtown Network's features, user-friendliness, customer support, and other factors that contribute to its overall appeal.
Boomtown Network Pros and Cons
"Easy to use, simple interface, Automation that actually helps, Great onboarding and customer service whenever I need help, Bots are awesome."
"So many functions sometimes it's hard to use them all, but once you learn it's great."
1 Boomtown Network Reviews
Hear directly from customers who have used Boomtown Network. Read their experiences, feedback, and ratings to gain valuable insights into how this software has benefited their businesses.
Derek
President
Used the software for : Free trial
Company Size :1-10 employees
Verified By : 
Excellent Software
Highly recommended. We use Relay as the single software to support all of our customers. Relay has allowed us to add chat and SMS for support while making it easier and faster to respond to everyone. We have been able to automate a lot of our easy daily questions with bots.
What do you like best about Boomtown Network?
Easy to use, simple interface, Automation that actually helps, Great onboarding and customer service whenever I need help, Bots are awesome.
What do you dislike about Boomtown Network?
So many functions sometimes it's hard to use them all, but once you learn it's great.
Alternatives of Boomtown Network
Explore alternative software options that can fulfill similar requirements as Boomtown Network. Evaluate their features, pricing, and user feedback to find the perfect fit for your needs.
Boomtown Network FAQs
What are the top 5 features for Boomtown Network?
The top 5 features for Boomtown Network are:
- Live chat system
- Call Center Management
- Knowledge Base
- Inbox Queue Management
- Service Desk (ITIL ITSM)
What type of customer support is available from Boomtown Network?
The available support which Boomtown Network provides is:
- Phone
- Live support
- Tickets
- Training
Where is the headquarters/company of Boomtown Network located?
The headquarters/company of Boomtown Network is located at Tiburon.
