Remedy Service Desk Management
What is Remedy Service Desk Management?
Remedy Service Desk Management is a modern help desk system that helps an organization to fuel-up the workplace with all-around customer assistance center. Its preassemble ITIL processes make it an efficient help desk tool.
Remedy Service Desk Management Starting Price
$ 2670/One Time
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Remedy Service Desk Management Screenshots
Key Features of Remedy Service Desk Management
Here are the powerful features that make Remedy Service Desk Management stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.
- Asset Management
- Document Management
- Email Integration
- Customer DataBase
- Live chat system
- Billing & Invoicing
- Surveys & Feedback
- Knowledge Base
- Alerts/Escalation
- Incident Management
- Service Desk (ITIL ITSM)
- Ticket Management
- Help Desk Management
- Problem Management
- Service Level Management
- Service Level Agreement (SLA) Management
Remedy Service Desk Management Pricing
Here are the pricing plans for Remedy Service Desk Management. Choose the plan that best fits your requirements and budget. Get Detailed Remedy Service Desk Management pricing as per your requirements.
- Compliance Management
- Knowledge Management
- Change Management
- Ticketing Management
- Reporting
- Dashboard
- T operations Management
Remedy Service Desk Management Specifications
Get a closer look at the technical specifications and system requirements for Remedy Service Desk Management. Find out if it's compatible with your operating system and other software.
Remedy Service Desk Management Comparisons
Compare Remedy Service Desk Management with other similar options available in Help Desk Software. Explore the key differences to see why it's the top choice for businesses and individuals.
Remedy Service Desk Management Videos
Overall Remedy Service Desk Management Reviews
Here's our unbiased review of Remedy Service Desk Management. Discover how our team of experts rates its features, ease of use, customer support, and other aspects that contribute to its overall appeal.
Remedy Service Desk Management Pros and Cons
"It has many categorization options, the guides are practical and simple."
"This has to be their CMDB and the relationship between different Modules"
"I suggest many options, layout, response time, sla, more integration with other tools."
"Reporting part is not as good and sometime this takes some time to load"
2 Remedy Service Desk Management Reviews
Hear directly from customers who have used Remedy Service Desk Management. Read their experiences, feedback, and ratings to gain valuable insights into how this software has benefited their businesses.
Kannanda B.
Used the software for : Less than 6 months
Company Size :11-50 employee
A very frustrating experience
It is a tool that, in theory, should help the client to solve their problems. This doesn `t happen. It is an obsolete tool, slow and with optimization problems.
Remedy Service Desk Management Mobile App Experience
Remedy Service Desk Management After Sales Service Rating
What do you like best about Remedy Service Desk Management?
It has many categorization options, the guides are practical and simple.
What do you dislike about Remedy Service Desk Management?
I suggest many options, layout, response time, sla, more integration with other tools.
Do you think Remedy Service Desk Management delivers value for the money spent?
No
Are you satisfied with Remedy Service Desk Management features?
No
Did implimentation of Remedy Service Desk Management was easy?
Not Sure
What features is Remedy Service Desk Management currently missing?
In terms of resources I believe I have enough.
Abhishek T.
Used the software for : 2+ years
Company Size :51-200 employee
Best Service Desk Tool in Market
I’m working as a BMC Remedy Developer and this has to be one of the best Service desk tool in the market covering IM, PM, CM modules as per ITIL and CMDB is the best part of this tool.Even the customisations and Integration are easy on this Tool
Remedy Service Desk Management IOS App Experience
Remedy Service Desk Management After Sales Service Rating
What do you like best about Remedy Service Desk Management?
This has to be their CMDB and the relationship between different Modules
What do you dislike about Remedy Service Desk Management?
Reporting part is not as good and sometime this takes some time to load
Do you think Remedy Service Desk Management delivers value for the money spent?
Yes
Are you satisfied with Remedy Service Desk Management features?
Yes
Did implimentation of Remedy Service Desk Management was easy?
Yes
What features is Remedy Service Desk Management currently missing?
Yes they should work on the slowness issue
What other products like Remedy Service Desk Management have you used or evaluated?
Service now
How Remedy Service Desk Management is better/different from its competitors?
The different is with respect to CMDB and Asset relationship you will not be able to find such good CMDB tool in the market
Alternatives of Remedy Service Desk Management
Explore alternative software options that can fulfill similar requirements as Remedy Service Desk Management. Evaluate their features, pricing, and user feedback to find the perfect fit for your needs.
Remedy Service Desk Management FAQs
How much does Remedy Service Desk Management cost?
The starting price of Remedy Service Desk Management is $ 2670/One Time. It has different pricing plans:
- Starter : $ 2670/One Time
Remedy Service Desk Management also provides a free trial to users.
What are the top 5 features for Remedy Service Desk Management?
The top 5 features for Remedy Service Desk Management are:
- Asset Management
- Document Management
- Email Integration
- Customer DataBase
- Live chat system
