25+ Best Remote Desktop Software in 2020
Finding the best Remote Desktop Software for your business is now faster and easier! Compare prices, reviews, features, and get free consultation to find the perfect software.
The remote desktop software is a desktop sharing software, i.e. it helps you to see and access the desktop of your customer’s computer, who perhaps may be sitting far away from you. It helps you resolve certain problems that he’s facing irrespective of where you are.
1. Gives You Freedom To Work From Anywhere
Best remote desktop software gives you the freedom to efficiently perform your office work from any part of the world you are sitting in. Desktop sharing software allows you to connect to your work computer and access each of your programs, files, and your hardware devices such as printers, scanners, hard drives, network cards from virtually any part of the world.
2. It Keeps Your Data Thoroughly Secure
When you work with a remote access tool, all your data such as files, documents, etc. are held in the most secure data centers of the world. Thus, there is no possibility of your data getting stolen or lost. And the connection through a remote desktop tool is protected by state-of-the-art encryption technology which completely eliminates the risk of hacking and loss of data.
3. Enables Getting Unattended Access To Your Client’s Desktop
On normal days, if you want access to one of your customers’ remote desktop, you would have to ask the person to grant access and control to his desktop environment. But in case you are a technician, who has a client to whom you are liable to provide regular and constant technical support, then the ‘unattended access’ feature of the remote desktop software may prove very beneficial to you.
Through this feature, you can get permanent access to your client’s desktop environment. Hence, you don’t need to disturb your client every time you need access to his desktop to fix various regular technical issues. This removes obstacles such as different time zones, office working hours, etc.
4. Allows Multitasking
Imagine, you have to troubleshoot the problems of multiple customers simultaneously. In this case, remote desktop software enables you to handle connections to multiple desktops at the same time through its ‘multiple session-handling’ feature.
With this, you can switch between multiple support sessions as needed. You get notifications in the developments in the chat with any of the customers, or on completion of any file transfer, or any other connection notifications.
5. You Can Auto Reboot And Reconnect The Remote Desktop
Sometimes when you are using unattended access to your client’s desktop for fixing some issues on his desktop, what if your client’s computer freezes or hangs. At this point in time, you may face no issues, because you are working through the remote desktop software.
The remote desktop tool facilitates rebooting the remote desktop and automatically reconnecting with it. Thus, it optimizes the performance of the remote desktop, without facing any hassles.
6. You Can Use The Built-in Chat Feature
There are times when you are working on some important issues on a remote desktop of your client, and at some point in between, you may need to converse with your client. In this situation, picking up the phone to call him, may prove to be distracting, time-consuming, and even unproductive.
No issues. Best remote desktop software comes with a built-in chat feature, through which you can instantly chat and exchange constant updates with each other, without any hassles.
7. Host Computer And Remote User Can Share Their Desktop Environments With Each Other Simultaneously
Imagine you are a computer tutor. In this case, you, the host computer, can share your desktop environment with the remote user, i.e. your student. You can explain to him various functions of the computer so that he can simultaneously perform the functions on his computer and learn better.
But if your student has some queries while performing the functions on his computer, he too can simultaneously share his desktop environment with you. This is possible because of the two-way desktop sharing feature of the remote desktop software.
8. You Can Suitably Adjust The Resolution Of The Remote Desktop
Sometimes the resolution of your client’s monitor or desktop may vary from your desktop. In such a situation you may find it difficult to work on your client’s remote desktop. So, you can use the ‘remote screen scaling’ feature of the remote desktop software to adjust the remote control window based on the resolution of your client’s desktop.
Let us look at some of the most common features that every remote desktop system should have.
1. Unattended Access
Unattended access can be quite useful when you need to connect to a client’s computer for technical assistance, and no one is physically present at the other end. Or, when you have to provide support to specific clients on a regular basis.
This feature makes it possible to get access to their computer without disturbing your customers every time.
2. Two-Way Screen Sharing
Two-ways screen sharing enables you to connect to a remote computer and share your own screen with just one client or multiple clients at once.
This feature might come in handy when you have to give a demonstration of your product to your clients.
3. Screen Recording
Having the option to record on-screen action while sharing the screen can prove to be beneficial. These screen recordings can be used for future references during audit activity and for educational purposes too.
4. Remote Printing
Top remote desktop software gives you the ability to access files stored on a remote computer and print them using a local printer.
Employees who are always on-the-go will definitely appreciate this feature as they can remotely access the original system from anywhere.
5. Real-Time Chat
Any best remote desktop software will come equipped with built-in chats. It allows you and your customers to exchange messages instantly. This eliminates the need to send an email or call the person when there are queries regarding passwords or any other issues.
6. Session Usage Reporting
Session usage reporting gives you an insight into how your software is being used.
If you are an enterprise with a large team, this functionality will help you keep track and improve your performance.
To reap the maximum benefits, there are certain key factors that you need to consider before purchasing your final solution.
1. Security and Data Protection
The system you choose must offer a good security system so that your data stays protected.
While many vendors promise high security, it’s always safe to do your thorough research. Check your vendor’s records — have they ever been a victim of a cyber attack?
You should go for the vendor who has a clean record. Also, check if their security measures comply with the latest industry standards.
There are a wide variety of features to choose from. That’s why you should focus solely on those features that are important for your operations. Some of these include:
Compatibility with major operating systems
File transfer speed, and much more
Too many additional functionalities will only slow down your system and will prove to be expensive.
The best remote desktop software will have an intuitive and interactive interface.
The ease of usability is of utmost importance for non-tech savvy users. The tool should be able to provide remote access in just a few steps rather than an elaborative procedure.
The simpler the solution, the more is its effectiveness.
4. Customer Support
Does the vendor provide active and reliable support to its customer?
The ideal software vendor will aim to offer support 24*7 via various channels, such as calls, emails, live chat, and more.
This is highly relevant because even after the purchase, you will need their constant support. It could be for reconfiguration of the software or to learn how to use it. Besides, if your system crashes suddenly, immediate assistance will be of paramount importance.
Remote desktop tools are used by organizations for remote administration and remote implementation. Software vendors use these programs when their buyers are located far away from their location. Companies use this software to implement headless computers, which replaced an actual computer containing its monitor, mouse, and keyboard. With the help of these tools, organizations can use on hardware system to use several headless computers.
Businesses that need to provide education and user support to their consumers can combine these tools with telephone communication to provide effective remote support services. Due to the rise of cloud computing, most companies now use remote desktop software that can be deployed on USB hardware devices, therefore, enabling users to recreate their desktop with the help of a cloud connection.
These tools find significant applications in data-driven business environments. Banking, finance, and other companies that rely on consumer data can use these tools to store their company data and desktops in the cloud, thus, allowing their employees and managers to access desktops from all the devices.
Contrarily, companies that have newly moved a new digital infrastructure also use remote desktop tools to get rid of complex configuration requirements. These programs as seamless to use, as all you need to do is connect your device to the remote desktop software and start working.
Remote desktops can sometimes be problematic and create trouble. While the sessions are mostly accurate and exact, various things that can go wrong or multiple problems that can be caused due to the connectivity and connection problems. Some of the difficulties faced in Remote Desktop Softwares along with their solutions are:
1. Encryption of Data
One of the most common and severe problems with remote desktops is the error message:
"Because of an error in data encryption, this session will end. Please try connecting to the remote computer again."
This error message mostly relates to the client's outdated remote desktop version. In Windows 2000, an add-on Administration Tool Pack was included, which comprised the client components to establish remote sessions. As the latest versions are introduced after some intervals of time, therefore, installing the Remote Desktop Session with old versions usually causes these types of error messages.
2. Problems related to Authentication
The most problematic aspect of setting up a Remote Desktop is establishing a connection. Along with this, there are many other problems also which the users encounter. Many users, when they log in and enter their credentials, are interrupted by some types of error messages.
The different kinds of error messages occur when the user lacks certain types of permissions to log in. This problem can be corrected by adding the user account to the Remote Desktop Users group or the group of the Local Administration.
The use of remote access software is globally rising with the need to work remotely more often.
Some of the increasing trends in remote desktop tools are
1. Cloud-based Technologies
As compared to on-premise solutions, cloud-based technologies have a more intuitive interface and require less IT knowledge to operate.
Of course, the size of the company and the budget available plays a significant role in determining whether to subscribe to cloud-based solutions or self-host it.
Regardless of that, the popularity of cloud-based technologies is increasing day-by-day. This could be attributed to the fact that it enables online remote support and collaborations globally.
Employees can access remote computers from any device that has internet access.
2. Using Multiple Environments
Another latest trend seen in a secure remote desktop software is the ability to open up multiple remote desktop control windows.
Using multiple environments enables a team to work on parallel efforts and keep them productive. It comes in handy when you need to support several users simultaneously.
You can easily switch between several remote control windows.
Easy to use remote desktop software that just work
ISL Light Remote Desktop is a fully featured Remote Support Software designed to serve Enterprises, SMEs. This online Remote Support system offers Real-time Chat, Diagnostic Tools, Customizable Branding, Session Recording at one place. View Profile
Best Remote Desktop Software for PC
Remote PC works well for enterprises, teams, and customers. This Remote Desktop Software has a rich dashboard and plenty of features to let you connect, collaborate and control remote sessions for PC and Mac. View Profile
Best for Remote Access, Support, and Service Desk
TeamViewer is a complete remote access software for connecting people, places, and personal computers. It provides quick and easy to access from anywhere at anytime with advanced tools. It is a screen sharing software with all the intelligent modules like multi-stage, highest compatibility, easy to understand, secure and much more.
Next Generation Remote Desktop Solution
TightVNC is the best and open source remote desktop software system which comes free of cost. It is used in administration, education and other such fields. It saves traveling time and gives a smart solution to users. It is a very flexible screen sharing software which supports Windows and Unix.
Easy Setup Remote Desktop within a Few Second
AeroAdmin is the world's fastest remote desktop software for establishing remote desktop connections for Windows PC. It runs on a single platform and helps to manage file transfer, connecting a limitless number of endpoints.
Most Reliable Remote Desktop Application
GoToMyPC is a superb screen sharing software for those who want a smooth and easy remote access and remote support experience. It helps you access your computer from anywhere, just as if you are sitting right in front of it. It provides you with total mobility and total freedom.
The Easiest Way to Establish Remote Connection.
Ammyy is a best remote desktop software. It remote access software is very safe providing easy and quick access to remote desktop. It is a screen sharing software which has useful functionalities like user-friendly, fast performance, voice chatting, cheap at a price, etc.
Cloud-Based Remote Desktop Software
Zoho Assist is a Remote Desktop Software that supports customer at a remote location through a secure connection. It helps IT help desk to resolve customer's issue at an instant and manage computers to solve queries efficiently.
Software by Zoho Corporation Pvt. Ltd.
ManageEngine Remote Access Plus is remote desktop software that enables IT help desk technicians and system administrators to troubleshoot issues in remote computers from a central location. With its advanced remote control tools, it reduces the troubleshooting time from days to minutes.
Most Popular and Leading Remote Desktop Software
AnyDesk is the leading remote access software for desktop sharing and remote support. It is a screen sharing software which is quick easy to operate anywhere at anytime. It provides intelligent solutions with attributes like transferring 60 frames per second over local networks and internet connections, good security, performing tasks fluently from 100 kB/sec of available bandwidth and much more.
Simple and Quick Remote Desktop Tools
LogMeIn is an innovative remote access software for individuals, small organizations and IT professionals. It is the most powerful software as it can store, share and collaborate files with just one click. This remote desktop software is very quick and simple to access any devices at any time.
Accelerate Business with Secure Remote Desktop Access
RealVNC Connect is an advanced remote access software for connecting to the desktop or mobile devices. It is a comprehensive screen sharing software with features like multiple OS support, built-in chatting facilities, file transfer at high speed, good customer support and much more.
Professional Remote Remote Desktop System
Remote Utilities is an advanced multi-user remote desktop system for IT industries. It comes with a 30-days free trial session. Screen sharing software is modern and easy to use software with many satisfied customers including P&G, Herbalife and many more.
Secure Remote Desktop Software and Trusted by Customers
Bomgar is the leading remote desktop software for secure, controlled connection to any device from anywhere. It works on multiple platforms namely Windows, Mac, Android, Linux, and iOS. It can help you provides a high level of security to your privileged users as their password are stored in a vault.
Remote Access for Business & Individuals
Splashtop is a fast, easy and secure remote access software which allows you to remotely access your Pc or Mac from any web browser. It is a boon to IT professionals, service providers, and help desks as they can remotely access their client's computers providing them with remote support.
It is Centralize, Manage and Secure Remote Connections
Remote desktop system Wayk Now is a light-weight application that lets you handle concurrent remote sessions securely. Alongside this, it provides file transfer, chat, and clipboard Sharing facilities too.
Remote Desktop Software by ShowMyPC
ShowMyPC is a remote access software which helps you to access other Pc, screen, and desktop. It screen sharing software comes with a broadcasting feature which can be used to perform demos, perform web conferences, train employees, and other such functions. It also provides you with chat facilities which help you communicate if the party on other hand is signed in.
Software by SimpleHelp
SimpleHelp is one of the best and simple remote desktop tool. It is a boon to the support professionals as they can help their customers anywhere sitting in front of their computers by viewing their screens and controlling them. It comes with the provision to pay for the only number sessions being used.
Software by imPcRemote LLC
imPcRemote is the world's best remote desktop software for a relation with remote computers over the internet. This remote access software is suitable for any size of organizations. It is a complete package with features such as organizing remote computers into groups, transferring data between local and remote computers, text chatting with remote computers, and much more.
Software by Tomsk, Inc
DeskRoll Remote Desktop is a remote access software which allows you access your computer remotely from anywhere on any device, including your mobiles. It is highly secure and has got a good customer support system. You can add unlimited remote computers and clients to your account without any extra charges.
remote desktop software
Remote access software. Free for home and business use for up to 30 PC. For Windows, Mac OS, Android, IOS. Reliable remote desktop software for unattended access. Classroom management software.
Designed by IT people for IT people.
RemoteToPC is a remote desktop access product designed specifically for IT people. Each installation includes remote access + monitoring & alerts for basic system metrics such as CPU, RAM, and C-Drive.
Simple, Secure, Scalable
Simplifies corporate-wide access to Enterprise Workspaces (desktops/servers) that are based on Microsoft Remote Desktop Services (RDS). Includes fully-integrated security and cloud scalability. Sign up for a free trial today! Always Free for MSPs. Free setup assistance.
Patented Reboot to Restore Technology
Deep Freeze Reboot Restore Software prevents any changes made on your system making PCs indestructible. Reboot Restore software is a comprehensive Windows System Restore solution that empowers end users with each reboot.
Windows remote assistance freeware
CloudBerry Remote Assistant is a solution for Windows that is designed for fast and secure remote access and control. It can be used either for standalone or a server computer.
Frequently Asked Questions (FAQs)
A. The security of your remote desktop access demands on the kind of security measures you are taking while using it. If you are using the right kind of remote desktop software then its security will not be compromised at all. They basically use security layer three and make access entirely secure.
Security Layer 3 is a high-security level wherein the communication between toe remote desktops is well-encrypted using 128-bit encryption. You can also make remote desktop access secure by using SSL/TLS in Windows.
A. Yes. You can easily access your work computer from your home and work without any hassles. For this, you need powerful and feature-rich remote desktop software. They grant you full access to your work computer from your home. You can copy the files, share the documents, and do a lot of things.
Remote desktop software has emerged as a boon for remote working. Apart from this, you can also access your work computer from home by setting a VPN on your work computer.
A. If you want to copy files from virtual machines to any local machine then it's 100% possible. However, there are some limitations. Here the two most used methods for this task.
Use keyboard shortcuts - With keyboard shortcuts like Ctrl+C and Ctrl+V, you can copy & paste the text without formatting.
Using the VM clipboard - If you are a The SRA browser client then its toolbar contains a VM Clipboard tool. This tool displays the contents of the VM keyboard. You can select the content and copy it using the Ctrl+C.
Now, in the VM browser window, click on icon and this will open the VM Clipboard view, highlight the text in the VM Clipboard window. Click Ctrl+C and copy the text on your local clipboard. A message displaying ‘Success’ will show up.
Open your local computer and click on where you want to paste the content. Click on Ctrl+V
A. Remote file transfer is the process of sending/transferring a file to another device/network which is out of your local network. To activate this facility, you need a file transfer application or remote file transfer software Also, you need to establish a connection between the local and remote computer.
This can be done using a file transfer protocol like FTP. Once the connection is built, remote file transfer can be done on different nodes.
A. Due to many reasons, copy and paste facilities in the remote desktop can be disabled. If this happens, you may fail to switch content between tow platforms. To enable it, you have to make a few changes in client and server settings.
To change the client’s setting, you need to follow the below-mentioned steps:
Right-click on the RDP icon and select ‘Edit’> ‘Local Resources’ tab. Check the ‘Clipboard’ option. To activate copying & pasting, click on ‘More’. Select the ‘Drives’. ‘OK’ and ‘OK’ again.
Changing the server settings has a different process in different Windows.
Below Steps to Enable Remote Desktop Services on the System
1. Go to the start menu, from there right-click the computer and select the Properties option, or you can also open the System applet from the Control Panel.
2. Further, in the left corner, select the Remote settings. The Remote tab of the Properties window of the system opens.
3. Then in the Remote Desktop section, choose the option which allows connection from the computers, which are running Remote Network with the proper Network Level Authentication. This means Windows 7 is the least to have for running remote network connections.
4. Now lastly, click the select user’s button. The remote desktop user window appears, where you can easily choose who can easily access the system with the help of Remote Desktops.