Best Remote Working Software

Best remote working software for the office are Zoom, Microsoft Teams, Slack, and Basecamp. It will provide predictable stability & reliable results for online communication.

Khyati Sagar
Researched and Written by Khyati Sagar
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Supriya Bajaj
Reviewed and Edited by Supriya Bajaj
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Live Agent - Divyang Kansara
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Most Popular Remote Working Software

This listing showcases software based on user recommendations and popularity. It also highlights products from our valued client partnerships.

SoftwareSuggest offers verified & unbiased user reviews based on user ratings and feedback. Our ratings and reports do not contain any paid placements. Learn more about our ranking methodology.

List of 20 Best Remote Working Software

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Category Champions | 2025

A flexible tool for planning and organizing work remotely

Product Description

This information is provided by vendor.

"Monday.com is a remote workforce management software tool for small businesses. This remote working tool offers project management, milestone tracking, online collaboration, third-party integrations, and visual analytic features." Read More About monday.com

monday.com Is Tailored For

StartUps

SMBs

Mid-Market

Enterprises

Features

  • Time Tracking
  • Task Management
  • Templates
  • Gantt Charts
  • Budget Tracking
  • Mobile Access
  • Timeline View
  • Calendar View
  • View all Features

Individual

$ 0

Life Time

Basic

$ 12

Seat/Month

Standard

$ 14

Seat/Month

Pro

$ 24

Seat/Month

4.5
out of 5 (102 Reviews)
Features
4.4
Ease of Use
4.5
Value for Money
4.3
Customer Support
4.4
Biz Legit
Project Manager

Monday.com is an intuitive and versatile platform that has made managing projects and team collaboration much easier. Its clean interface and drag-and-drop features makes task organization simple even for beginners. I found automation and customizable boards especially useful for streamlining workflows. While some advanced integration require a learning curve, the overall experience has been smooth and productive. Ideal for teams that want transparency, flexibility and better time management.

Read all 102 Reviews

monday.com Features and Usability-Based User Satisfaction Score

Rating Score 9.0

Rating Score

Out of 10

Review Score 10.0

Review Score

Out of 10

Freshness Score 9.0

Freshness Score

Out of 10

Social Score 8.8

Social Score

Out of 10

Visitor Score 8.0

Visitor Score

Out of 10

Category Champions | 2025

Product Description

This information is provided by vendor.

ClickUp is a mobile application designed to enhance productivity by allowing users to manage tasks, collaborate with teams, and stay organized on the go. Available for both iOS and Android devices, the app provides a range of features aimed at facilitating project management and task... Read More About ClickUp

ClickUp Is Tailored For

StartUps

SMBs

Mid-Market

Enterprises

Features

  • Custom Statuses
  • Dashboards
  • Calendar View
  • Agile Board View
  • Custom Fields
  • Recurring Tasks
  • Time Tracking
  • Dependencies
  • View all Features

Free

$ 0

Forever

Unlimited

$ 9

User/Month

4.5
out of 5 (24 Reviews)
Features
4.4
Ease of Use
4.5
Value for Money
4.3
Customer Support
4.3
azeez idowu
Business Analyst

ClickUp is great for breaking down tasks into smaller subtasks and adding specific due dates, priorities, and dependencies.

Read all 24 Reviews

ClickUp Features and Usability-Based User Satisfaction Score

Rating Score 9.0

Rating Score

Out of 10

Review Score 5.0

Review Score

Out of 10

Freshness Score 8.5

Freshness Score

Out of 10

Social Score 9.2

Social Score

Out of 10

Visitor Score 8.0

Visitor Score

Out of 10

Contenders | 2025

Cost-Effective Remote Project Management Solution

Product Description

This information is provided by vendor.

This desktop solution manages documents, inboxes, contracts, and tickets. The affordable remote working software also tracks time and expenses. Additionally, it supports live chat, surveys, feedback, reports, and a self-service portal. Read More About Teamwork

Teamwork Is Tailored For

StartUps

SMBs

Mid-Market

Enterprises

Features

  • Notifications
  • Project Templates
  • Mobile App
  • Time Tracking
  • Workload Management
  • Client Access
  • Resource Management
  • Integrations
  • View all Features

Free

$ 0

User/Month

Starter

$ 9

User/Month, Billed Annually

Deliver

$ 14

User/Month, Billed Annually

Grow

$ 26

User/Month, Billed Annually

5.0
out of 5 (3 Reviews)
Features
4.3
Ease of Use
5.0
Value for Money
5.0
Customer Support
4.3
Anjali Sharma
General Manager

Teamwork is perfect for both small and large teams. The best thing has to be its user interface. It is very easy to understand, and I have experienced that my work has been completed more efficiently and with great speed. The tracking system, along with the status of each and every project, makes it easy to assign projects to people. It's an amazing team collaborative app.

Read all 3 Reviews

Teamwork Features and Usability-Based User Satisfaction Score

Rating Score 10.0

Rating Score

Out of 10

Review Score 1.0

Review Score

Out of 10

Freshness Score 6.0

Freshness Score

Out of 10

Social Score 10.0

Social Score

Out of 10

Visitor Score 8.0

Visitor Score

Out of 10

Contenders | 2025

Product Description

SmartSheet is the world's leading enterprise SaaS-based collaboration solution for organizations, making it easy to manage and automate work. It combines the ease of use of a spreadsheet with collaborative file sharing. Read More About Smartsheet

Smartsheet Is Tailored For

StartUps

SMBs

Mid-Market

Enterprises

Features

  • Alerts And Reminders
  • File Sharing
  • Collaboration Tools
  • Automations
  • Templates
  • Budget Tracking
  • Calendar View
  • Portfolio Management
  • View all Features

Free

$ 0

User/Month

Pro

$ 9

User/Month

Business

$ 32

User/Month

4.5
out of 5 (13 Reviews)
Features
4.6
Ease of Use
4.6
Value for Money
4.5
Customer Support
4.2
Uma Maheshwar
Engineer

Smartsheet is great for the presentation of projects. Reliable with tracking milestones and due dates.User-friendly interface.

Read all 13 Reviews

Smartsheet Features and Usability-Based User Satisfaction Score

Rating Score 8.8

Rating Score

Out of 10

Review Score 3.0

Review Score

Out of 10

Freshness Score 8.0

Freshness Score

Out of 10

Social Score 9.2

Social Score

Out of 10

Visitor Score 6.0

Visitor Score

Out of 10

Category Champions | 2025

Product Description

This information is provided by vendor.

Figma is revolutionizing the design industry with its innovative, cloud-based platform that enables real-time collaboration. Its transformative approach streamlines workflows, enhances creativity, and fosters seamless teamwork, setting a new standard for design tools and user experience. Read More About Figma

Figma Is Tailored For

StartUps

SMBs

Mid-Market

Enterprises

Features

  • Interactive Components
  • Design Systems
  • Collaboration Tools
  • Team Libraries
  • Design Tokens
  • Real Time Collaboration
  • Version History
  • Auto Layout
  • View all Features

Starter

$ 0

Per Month

Professional

$ 15

Seat/Month

Organization

$ 45

Seat/Month

Enterprise

$ 75

Seat/Month

4.6
out of 5 (28 Reviews)
Features
4.5
Ease of Use
4.6
Value for Money
4.6
Customer Support
4.0
Anjali Sharma
Corporate Manager

Figma is a cloud-based program that makes it possible for multiple users to work on the same design or project, which is the best thing about Figma. You can work in teams on the same project, and it is designed so that whether you are an experienced designer or not, anyone can become the best designer and use the interface.

Read all 28 Reviews

Figma Features and Usability-Based User Satisfaction Score

Rating Score 9.2

Rating Score

Out of 10

Review Score 6.0

Review Score

Out of 10

Freshness Score 8.5

Freshness Score

Out of 10

Social Score 9.3

Social Score

Out of 10

Visitor Score 8.0

Visitor Score

Out of 10

Contenders | 2025

Product Description

RemotePC is a browser-friendly solution that works on different OS. The remote working software records sessions, tracks multiple screen activities, plays sound, and prints. It supports a whiteboard, collaboration invites, secure chat, and one-time instant access. Read More About RemotePC

RemotePC Is Tailored For

StartUps

SMBs

Mid-Market

Enterprises

Features

  • File Transfer
  • Scalability
  • Blank Host Screen
  • Lock Host Keyboard And Mouse
  • Collaborative Access
  • User Management
  • Remote Access
  • Access Via Web
  • View all Features

Free

$ 0

Forever

SOHO

$ 60

Per Year

Team

$ 225

Per Year

Enterprise

$ 450

Per Year

4.5
out of 5 (4 Reviews)
Features
4.5
Ease of Use
4.8
Value for Money
4.7
Customer Support
4.8
Abhinav Puri
SEO Analyst

This is the ease of use and security that I really liked. I had to reach out to support via chat, and the support was expedited. That's what I liked.

Read all 4 Reviews

RemotePC Features and Usability-Based User Satisfaction Score

Rating Score 9.0

Rating Score

Out of 10

Review Score 1.0

Review Score

Out of 10

Freshness Score 9.5

Freshness Score

Out of 10

Social Score 9.5

Social Score

Out of 10

Visitor Score 6.0

Visitor Score

Out of 10

Category Champions | 2025

Product Description

This information is provided by vendor.

Qandle is a comprehensive remote working tool for human resource management. It offers a configurable remote work solution with intuitive features. This human resources software includes a mobile-friendly toolkit for geotagging, geofencing, real-time attendance, task assignment, and quick reminders. Read More About Qandle

Qandle Is Tailored For

StartUps

SMBs

Mid-Market

Enterprises

Features

  • Payroll Management
  • Employee Engagement
  • Leave Management
  • Task Management
  • Analytics And Reporting
  • Employee Database
  • Mobile App
  • Time Tracking
  • View all Features

Foundation

$ 1

Employee/Month

Get Offer

Regular

$ 1

Employee/Month

Get Offer

Plus

$ 1

Employee/Month

Get Offer

Premium

$ 2

Employee/Month

Get Offer
4.9
out of 5 (46 Reviews)
Features
4.6
Ease of Use
4.8
Value for Money
4.8
Customer Support
4.8
Smriti
HR associate

Great software and support. Robust and easy to use. Qandle is the one-stop solution for all HR needs. I strongly recommend Qandle. It’s worth the price.

Read all 46 Reviews

Qandle Features and Usability-Based User Satisfaction Score

Rating Score 9.8

Rating Score

Out of 10

Review Score 10.0

Review Score

Out of 10

Freshness Score 10.0

Freshness Score

Out of 10

Social Score 9.6

Social Score

Out of 10

Visitor Score 8.0

Visitor Score

Out of 10

Category Champions | 2025

Product Description

This information is provided by vendor.

Keka is one of the best cloud remote working tools to enhance the employee experience. This remote work tracking software allows the use of a web interface or mobile app to track attendance, work progress, and location. Read More About Keka

Keka Is Tailored For

StartUps

SMBs

Mid-Market

Enterprises

Features

  • Recruitment Management
  • Exit Management
  • Training Management
  • Employee Engagement
  • Employee Database Management
  • Timesheet Management
  • Shift Management
  • Attendance Management
  • View all Features

Foundation

$ 139

Per Month

Get Offer

Strength

$ 181

Per Month

Get Offer

Growth

$ 222

Per Month

Get Offer
4.7
out of 5 (168 Reviews)
Features
4.7
Ease of Use
4.8
Value for Money
4.7
Customer Support
4.7
Sindhav Bhageerath
Marketing Coordinator

Keka is very user-friendly and easy to use, with simple navigation, and all the functionality makes it cool.

Read all 168 Reviews

Keka Features and Usability-Based User Satisfaction Score

Rating Score 9.4

Rating Score

Out of 10

Review Score 10.0

Review Score

Out of 10

Freshness Score 10.0

Freshness Score

Out of 10

Social Score 9.1

Social Score

Out of 10

Visitor Score 8.0

Visitor Score

Out of 10

Enabled

Category Champions | 2025

Product Description

This information is provided by vendor.

Servetel is a business phone set-up with interactive voice response (IVR). It provides remote work software to run multi-location virtual call centers. You can use the smartphone to access an agent's portal and forward calls. Read More About Servetel (by Acefone)

Servetel (by Acefone) Is Tailored For

StartUps

SMBs

Mid-Market

Enterprises

Features

  • Call Conferencing
  • Call Forwarding
  • CRM Integration
  • Call Recording
  • Ivr System
  • Click To Call
  • Multi Level Ivr
  • Voice Broadcasting
  • View all Features
4.2
out of 5 (20 Reviews)
Features
4.4
Ease of Use
4.3
Value for Money
4.3
Customer Support
4.0
islam. Pakistan
Manager

Servetel is one of the well-known providers of cloud telephony services in India. It offers various solutions for cloud telephony to address your business needs and helps enhance communication with your clients.

Read all 20 Reviews

Servetel (by Acefone) Features and Usability-Based User Satisfaction Score

Rating Score 8.4

Rating Score

Out of 10

Review Score 4.0

Review Score

Out of 10

Freshness Score 10.0

Freshness Score

Out of 10

Social Score 10.0

Social Score

Out of 10

Visitor Score 8.0

Visitor Score

Out of 10

Category Champions | 2025

Best Free Remote Working Software for Remote Meeting

Product Description

ZOOM Cloud Meetings is a remote work software tool designed for enterprise-level collaboration. This platform offers cross-platform file sharing & messaging video webinars for marketing events, and virtual conference rooms for meetings. Read More About ZOOM

ZOOM Is Tailored For

StartUps

SMBs

Mid-Market

Enterprises

Features

  • Breakout Rooms
  • Virtual Receptionist
  • Raise Hand
  • End To End Encryption
  • Co Host
  • Whiteboarding
  • Virtual Backgrounds
  • Waiting Room
  • View all Features

Basic

$ 0

Per Month

Get Pricing

Pro

$ 15

Per Month

Get Pricing

Business

$ 20

Per Month

Get Pricing
4.6
out of 5 (171 Reviews)
Features
4.6
Ease of Use
4.6
Value for Money
4.5
Customer Support
4.2
Richard Radaradosvet
Team Leader

Zoom is resourceful in making our communications efficient and effective. We use the program to enhance interactions with our customers and expand our client base. Innovations from different players are seamlessly captured using the program. There is remarkable coordination between the app and other programs.

Read all 171 Reviews

ZOOM Features and Usability-Based User Satisfaction Score

Rating Score 9.2

Rating Score

Out of 10

Review Score 10.0

Review Score

Out of 10

Freshness Score 9.5

Freshness Score

Out of 10

Social Score 8.4

Social Score

Out of 10

Visitor Score 6.0

Visitor Score

Out of 10

Most Reviewed

Category Champions | 2025

Product Description

Google Hangouts facilitates interpersonal and group communications. You can use the remote working software on mobile or desktop. It supports instant messages, HD audio and video calls, intelligent muting, auto-screen focus, and built-in screen sharing. Read More About Google Hangouts

Google Hangouts Is Tailored For

StartUps

SMBs

Mid-Market

Enterprises

Features

  • Browser Based Access
  • File Sharing
  • Instant Messaging
  • Custom Status Messages
  • Live Captions
  • Security And Encryption
  • Hd Video Calls
  • Screen Sharing
  • View all Features
4.7
out of 5 (33 Reviews)
Features
4.5
Ease of Use
4.8
Value for Money
4.7
Customer Support
4.7
Namarata Gupta
Business Analyst

Google Hangouts is a decent tool for facilitating communication and collaboration with ease. It helps users engage in instant messaging, file sharing, video meetings, etc. It is beneficial for quick contact using text, emojis, GIFs, and video calls on the go. It has a clean interface and is relatively easy to navigate as well. Additionally, it allows users to set their status according to their availability, get desktop notifications and email notifications, choose between light and dark themes, etc. I am looking forward to seeing new features added to it.

Read all 33 Reviews

Google Hangouts Features and Usability-Based User Satisfaction Score

Rating Score 9.4

Rating Score

Out of 10

Review Score 7.0

Review Score

Out of 10

Freshness Score 9.0

Freshness Score

Out of 10

Social Score 8.9

Social Score

Out of 10

Visitor Score 6.0

Visitor Score

Out of 10

Contenders | 2025

One solution for business automation and remote monitoring

Product Description

ConnectWise is a remote work management software solution designed to fulfill the cybersecurity and remote monitoring needs of the industry. This remote working software offers a secure, collaborative environment for enterprise-class businesses. Read More About ConnectWise

ConnectWise Is Tailored For

StartUps

SMBs

Mid-Market

Enterprises

Features

  • Remote Monitoring And Management
  • Third Party Integrations
  • Customizable Dashboards
  • Change Management
  • Reporting And Analytics
  • Asset Management
  • Email Integration
  • Service Catalog
  • View all Features
5.0
out of 5 (1 Review)
Features
5.0
Ease of Use
5.0
Value for Money
5.0
Customer Support
4.0
Eileen Wilson
Partner

ConnectWise is a powerful tool, but it's all about the setup. If set up correctly, it can streamline your processes and will be a crucial software for your business.

Read Review

ConnectWise Features and Usability-Based User Satisfaction Score

Rating Score 10.0

Rating Score

Out of 10

Review Score 1.0

Review Score

Out of 10

Freshness Score 5.5

Freshness Score

Out of 10

Social Score 10.0

Social Score

Out of 10

Visitor Score 4.0

Visitor Score

Out of 10

Category Champions | 2025

Product Description

This information is provided by vendor.

Zimyos Remote Working Software seamlessly bridges the gap between teams, ensuring effortless collaboration and productivity, no matter where you are. Read More About Zimyo

Zimyo Is Tailored For

StartUps

SMBs

Mid-Market

Enterprises

Features

  • Compliance Management
  • Mobile App
  • Leave Management
  • Expense Management
  • Recruitment Management
  • Performance Management
  • Time Tracking
  • Employee Engagement
  • View all Features

Basic

$ 1

Per Month

Get Offer

Standard

$ 2

Per Month

Get Offer

Enterprise

$ 3

Per Month

Get Offer
4.7
out of 5 (23 Reviews)
Features
4.7
Ease of Use
4.7
Value for Money
4.6
Customer Support
4.6
mayukh
SDR

Zimyo is an excellent choice for small business owners because it offers a comprehensive HR and payroll management solution that is both user-friendly and cost-effective, with features like automated payroll processing, employee self-service portals, and robust attendance tracking.

Read all 23 Reviews

Zimyo Features and Usability-Based User Satisfaction Score

Rating Score 9.4

Rating Score

Out of 10

Review Score 5.0

Review Score

Out of 10

Freshness Score 8.5

Freshness Score

Out of 10

Social Score 9.6

Social Score

Out of 10

Visitor Score 8.0

Visitor Score

Out of 10

Cheap And Robust Web-Based Remote Work System

Product Description

This information is provided by vendor.

The ISL Light is robust and intuitive remote working software. This remote working tool can be accessed via a Linux, Windows, or Mac computer. You can use an Android phone to start or join a session. Read More About ISL Light Remote Desktop

ISL Light Remote Desktop Is Tailored For

StartUps

SMBs

Mid-Market

Enterprises

Features

  • Chat Support
  • Reboot And Reconnect
  • Multi Monitor Support
  • Custom Branding
  • Session Notes
  • Session Reporting
  • Integration Api
  • Clipboard Sharing
  • View all Features

Pay per Use

$ 145

500 Minutes

Get Offer

Cloud License

$ 469

Annual subscription

Get Offer

Self-hosted License

$ 990

Lifetime License

Get Offer

Contenders | 2025

Product Description

This information is provided by vendor.

Remote empowers companies to pay and manage full-time and contract workers all over the world. In 50+ countries, we handle international payroll, benefits, taxes, stock options, and compliance. Most importantly, Remote never charges percentages or fees: one modest flat price keeps your budget under control... Read More About Remote

Remote Is Tailored For

StartUps

SMBs

Mid-Market

Enterprises

Features

  • Employee Engagement
  • Document Management
  • Time Tracking
  • Leave Management
  • Recruitment Management
  • Employee Onboarding
  • Compensation Management
  • Employee Database
  • View all Features

Employer of Record Services

$ 299

Employee/Month

Get Offer

Contractor Management Services

$ 0

Contractor/Month

Get Offer
4.7
out of 5 (7 Reviews)
Features
4.3
Ease of Use
4.1
Value for Money
4.6
Customer Support
4.6
Ayomide Jayeola
Senior Productivity Consultant

What impressed me the most about Remote was its seamless user experience and the way it effortlessly streamlined our team's remote collaboration. The intuitive interface made it incredibly easy to navigate through various features.

Read all 7 Reviews

Remote Features and Usability-Based User Satisfaction Score

Rating Score 9.4

Rating Score

Out of 10

Review Score 2.0

Review Score

Out of 10

Freshness Score 7.5

Freshness Score

Out of 10

Social Score 8.5

Social Score

Out of 10

Visitor Score 8.0

Visitor Score

Out of 10

Performance-enhancing Remote Work Solution For Teams

Product Description

Officevibe is an engagement remote working tool to build strong teams. The Officevibe remote work software facilitates pulse surveys, anonymous feedback, agenda-setting, custom polls, and honest conversations. It also measures happiness, alignment, and relationships to build trust. Read More About Officevibe

Officevibe Is Tailored For

StartUps

SMBs

Mid-Market

Enterprises

Features

  • Custom Polls
  • Customizable Templates
  • Customizable Surveys
  • Real Time Data
  • Goal Setting
  • Actionable Insights
  • Mobile App
  • Integration With Slack
  • View all Features

Free

$ 0

Per Month

Get Pricing

Essential

$ 5

Per Month

Get Pricing

Pro

$ 8

Per Month

Get Pricing

Professional remote working tool with noise cancellation

Product Description

Krisp is one of the best remote working software for professionals, educational, and government organizations. This futuristic program offers background noise cancellation, streaming, recording, and conferencing features. Read More About Krisp

Krisp Is Tailored For

StartUps

SMBs

Mid-Market

Enterprises

Features

  • User Friendly Interface
  • Multi Language Support
  • Hd Voice
  • Echo Removal
  • Ai Powered Enhancements
  • Noise Cancellation
  • Low Latency
  • Call Recording
  • View all Features

Emergents | 2025

Product Description

This information is provided by vendor.

Knowlarity provides a cloud telephony system with inbound and outbound call centers and click2call. Its remote working software can evaluate WFH employees call performance through monitoring, whispering, barging, and information sharing. Read More About Knowlarity

Knowlarity Is Tailored For

StartUps

SMBs

Mid-Market

Enterprises

Features

  • Api Integration
  • Ivr System
  • CRM Integration
  • Call Tracking
  • Voicemail
  • Live Call Monitoring
  • Call Recording
  • Missed Call Service
  • View all Features

Advance Plan

$ 233

Per Year

Get Offer

Premium Plan

$ 475

Per Year

Get Offer

Premium Plus Plan

$ 833

Per Year

Get Offer
3.5
out of 5 (4 Reviews)
Features
3.8
Ease of Use
3.5
Value for Money
3.5
Customer Support
3.5
Ankit Dudhwewala
Co- Founder

We use Knowlarity at SoftwareSuggest for managing leads. The software is good with inbound calls. For outbound calls, there are a few hiccups, but it works better than other players. The only company that can compete with Knowlarity is MyOperator.

Read all 4 Reviews

Knowlarity Features and Usability-Based User Satisfaction Score

Rating Score 7.0

Rating Score

Out of 10

Review Score 1.0

Review Score

Out of 10

Freshness Score 7.0

Freshness Score

Out of 10

Social Score 5.0

Social Score

Out of 10

Visitor Score 8.0

Visitor Score

Out of 10

Contenders | 2025

Product Description

This information is provided by vendor.

"Remotedesk is a top remote working software for workforce management & employee monitoring. This AI-based employee monitoring and time tracking solution enhances employee productivity and secures confidential information from cyber attackers." Read More About Remotedesk

Remotedesk Is Tailored For

StartUps

SMBs

Mid-Market

Enterprises

Features

  • Secure Data Storage
  • Screen Recording
  • Real Time Monitoring
  • User Authentication
  • Multi Device Support
  • User Friendly Interface
  • 24/7 Customer Support
  • Productivity Reports
  • View all Features
4.7
out of 5 (23 Reviews)
Features
4.7
Ease of Use
4.7
Value for Money
4.7
Customer Support
4.8
Priya Agarwal
Manager Marketing

I can work efficiently and with peace of mind without worrying about data security, privacy, and compliance. The data remains confidential. From a manager's point of view, I can track how my colleagues are performing and how I can support them to improve their productivity.

Read all 23 Reviews

Remotedesk Features and Usability-Based User Satisfaction Score

Rating Score 9.4

Rating Score

Out of 10

Review Score 5.0

Review Score

Out of 10

Freshness Score 8.0

Freshness Score

Out of 10

Social Score 5.0

Social Score

Out of 10

Visitor Score 6.0

Visitor Score

Out of 10

Call center software for startups and small teams

Product Description

This information is provided by vendor.

Freshdesk Contact Center (formerly Freshcaller) is a cloud-based call center solution. You can set up your business call center in 2 minutes. You can focus solely on scaling your business without having to worry about the complexities of managing a call center. Read More About Freshdesk Contact Center (formerly Freshcaller)

Freshdesk Contact Center (formerly Freshcaller) Is Tailored For

StartUps

SMBs

Mid-Market

Enterprises

Features

  • Voicemail
  • Business Hours
  • Multi Level Ivr
  • Call Routing
  • Call Notes
  • Real Time Dashboard
  • Call Monitoring
  • Number Porting
  • View all Features

Sprout

$ 0

21 Days

Get Offer

Blossom

$ 15

Agent/Month (Billed Annually)

Get Offer

Garden

$ 29

Agent/Month (Billed Annually)

Get Offer

Estate

$ 45

Agent/Month (Billed Annually)

Get Offer

Until 31st May 2025

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Remote Working Software Guide

What Is Remote Working Software?

In the recent past, businesses have adopted the remote workforce model to improve productivity and lower employee costs. Thus, the rise in the need for remote workforce management software is evident.

Remote working software is a set of tools that helps businesses and professionals efficiently carry out their work outside the office space. In other words, it ensures the smooth execution of remote work.

The system is made up of a combination of different types of solutions, including project management, collaboration tool, file sharing, IT management, and more. Employees from anywhere across the globe can access these tools.

The Benefits of Using Remote Work Software

The Benefits of Using Remote Work Software

Remote work policies offer employees the flexibility to work from anywhere. The most significant advantage is that it ensures business continuity even during the time of global crisis, such as the COVID-19 outbreak.

Let’s look at some of the other benefits it has to offer:

1. Enables Better Employee Collaboration

Remote working software allows team members to collaborate on a project. Employers can easily assign tasks online and even keep track of their employees progress. Not only that, but even employees can also keep a tab on the tasks assigned to every individual to avoid any duplication issue.

The collaboration platform makes it easy to upload, share, and edit files. Members can even add comments or notes, which all can access. In short, it acts as a centralized platform for storing and maintaining all records.

2. Checks Availability Across Time Zones

With remote working software, employers get the benefits in the form of a larger potential labor pool. They get access to the labor pool not restricted by geographic location and thus, it increases the chance to find the right candidate for the position.

However, dealing with various time zones is no less than a headache. But with remote work software, it can be appropriately managed. The tool allows you to keep track of employees’ working hours and their day’s schedule. You can easily sync up your meeting timings based on their availability.

3. Reduces Operational Costs

When people are working from their homes, it eliminates the need for huge office spaces. Along with this, it also cuts down on other expenses, including coffee, cleaning service, equipment, and more.

Big corporations have, in fact, reported huge savings when they adopted remote working software Investing in software for remote work not only reduces unnecessary costs but also helps increase productivity by promoting easy collaboration.

4. Increases Work Efficiency

Many studies revealed that workers are more productive in a remote setup as compared to traditional office space. First of all, it reduces their commute time, giving them more energy and time to focus on work and well-being. Besides, employees can cut down on office noise and long breaks with their colleagues to work more efficiently.

Remote working tools enable you to visualize your plan. You can then schedule your resources to tasks and projects with ease. It also allows you to keep track of all your resources and work progress, keeping the productivity at work in check.

5. Sends Out Automatic Alerts and Reminders

Another advantage of using remote employee management software is that it enables scheduling and rescheduling of tasks. All workers stay on task while also being flexible. During the expected situation crisis, employees or managers can reallocate their tasks on the platform. The system will send out an automatic alert when the changes take place. It removes the need for managers to micromanage their teams.

Pros and Cons of Remote Work Tools

Many big companies like Twitter, Zapier, and others have adopted remote working software remote teams are reported to have a certain advantage over the traditional workplace. However, it also comes with its own set of cons.

Let’s have a quick glance over the pros and cons of using remote working tools.

Pros of Remote Work Tools

Pros of Remote Work Tools

1. Access to Larger Pool of Talent

Having a remote work solution makes it possible to even hire employees from different cities and countries. It removes the restrictions to travel to the office every day. Thus, companies get access to a large pool of talent to find the right candidate for an open position.

No longer companies have to settle for anything less than they desire.

2. Low Employee Turnover Rate

Remote working software gives enough flexibility to the employees to maintain a healthy work-life balance. They can check-in and work at a convenient time or when they feel most productive. Thus, it results in happy employees and enhances employee loyalty towards the organization too. It directly impacts the employee turnover rate in the organization. Employees stay engaged, and managers don’t have to spend their time hiring new people.

3. Cost-Effective

Buying or renting a physical space to set up your office can be an expensive affair. You need to invest a considerable amount of capital. Besides, you need to pay monthly fixed expenses, such as utility bills, equipment maintenance fees, and more.

However, by investing in remote work software, you can manage a remote team effectively. It frees up your budget, which can be utilized to pay staff a higher salary.

Cons of Remote Working Tools

Cons of Remote Work Tools

1. Communication Challenge

Working remotely does not allow you to communicate with your peers, like in the traditional workplace. Even though remote work solutions offer video conferencing tools, you still have to meet certain communication challenges.

For starters, not everyone will be available at the same time. Secondly, you can’t just walk across the cabins whenever you might need help.

2. Dependence on Technology

There’s no denying that technology has done wondrous things for us. It allows people to work remotely and has brought the world closer. However, there are some side-effects to it.

For everyone to settle down in the video conferencing meeting, it can take around 15 minutes. Yet again, every 10 minutes, you will find someone facing connectivity issues. Plus, if your laptop or other necessary device fails to work, it can hamper the work of the entire team.

Major Types of Remote Work tools

Major Types of Remote Work tools

We have listed the key types of remote working software to manage remote employees of your company.

1. Project Management Tool

The project management tool allows the team members to keep track of every progress right from the beginning to the end. Using a dashboard, managers can easily assign tasks to each individual and keep a tap on their daily progress.

2. Time Tracking Tool

It records the time spent by individuals on specific tasks. remote work software enables managers to know whether the time is being utilized correctly or not. Besides, it can be useful for calculating compensation for employees who are billed by the hour.

3. File Sharing Tool

Files are uploaded on a cloud platform to be accessed by anyone, from any device. Users can even access the edit history, make changes, and easily share it with their team members. It generally syncs the latest version of the file in real-time.

4. Video Conferencing Tool

This one is particularly important as it enables businesses to organize online meetings. Depending on the software installed, it can even accommodate up to 100 participants in a single session.

5. Collaboration Tool

Collaboration tools act as a centralized platform whereby all the essential files, notes, and task lists are stored and managed. It can be accessed by every team member. Furthermore, users can communicate with their team members via instant messages, chat boxes, emails, videos, and voice calls.

6. IT Management Tool

IT management tools help the IT team to manage the deployment of data security measures such as installing antivirus and firewalls. Besides, it helps them to manage the allocation, set up, and deployment of different software.

Top Five Remote Working Tools to Consider

1. Keka

Keka is a remote employee productivity management tool that allows staff members to log in from their homes. It is one of the most sophisticated remote working software solutions designed to meet the needs of modern businesses.

2. Qandle

Qandle offers a toolkit to manage your remote workers efficiently. It gives you real-time visibility over OKRs and their completion status. You can easily assign, administer, and track goals.

3. Remotedesk

Remotedesk is an AI-driven remote workforce management solution that aims to increase productivity. It offers employee monitoring and time tracking tools to increase productivity and save money.

4. Krisp

Krisp facilitates uninterrupted, noise-free, and professional conference calls to promote easy collaboration. It is one of the best remote working tools, powered by artificial intelligence and compatible with all major operating systems.

5. Teamwork

Teamwork is an easy-to-use, feature-rich remote work system. It allows you to customize your workflow and keep track of every task being assigned. It eliminates long email threads and unnecessary meetings by offering chat options within the system.

What Should You Consider When Purchasing Remote Working Software?

What Should You Consider When Purchasing Remote Work Software?

With so many options available, it can be hard to pick the right one. Following are the key factors to consider while choosing your remote working software for remote work management

1. Data Security

One of the biggest concerns while working remotely is the security of data. That’s why while choosing your remote work software, make sure that it offers high-end security measures. Invest in a good virtual private network (VPN) and other data security solutions such as antivirus. Allow your IT team to look into password management, firewall configurations, and other related solutions.

2. Integration with Existing Systems

It’s crucial that the system you choose seamlessly integrate with your already existing solutions like accounting and HR management software. It will ensure that the data are flawlessly exchanged and synced across applications. This will remove the need for repeated manual data entry.

3. Budget

Remote working software constitutes a variety of solutions, from collaboration tools to video conferencing and more. That’s why you need to be mindful of which tools are most essential and suitable while deciding on a budget to invest in this tool.

4. Vendor Support

Even the finest of software requires updates and may face lag times. It needs maintenance at regular intervals. Vendors’ support in such times is crucial as they make sure that your software stays up-to-date and provide immediate assistance at the time of system crash or any other technical glitch.

Remote Work Software Current Market Trends, Forecast, and Analysis 

Remote work is changing how the workplace operates. More and more employees are opting for remote full-time positions, with a flexible schedule.

In a survey, it was revealed that -

  • About 74% of the workforce would prefer to quit their job for those that offer them remote positions.

  • 95% of US knowledge workers want to work remotely.

  • Almost a third of Millennial knowledge workers and more than a quarter of Gen X work remotely full-time.

In fact, companies are not adopting the remote working culture, which was frowned upon earlier.

2025 Trends of Remote Working software

2020 Trends of Remote Work

1. The Rise Of Hybrid-Workplace

Instead of completely switching to a remote-based culture, companies are testing the remote work environment by working a few days per week from home.

2. Improvement In Cyber-Security

Security is the primary concern when it comes to working remotely. Companies are investing more in improving their cyber-security systems and making improvements in protocols within organizations.

3. Reviewing Communication Protocols and Collaboration Frameworks

Remote based teams can feel less connected with their company as they are not physically present. Companies are reviewing their workflow and creating a more engaging environment among team members to isolate mental health problems.

Future Forecasts On Remote Work Environment

  • Two in every three knowledge workers in the US believes that the traditional office setting will become obsolete for most roles by 2030

  • 80%of knowledge workers with disabilities would want employers to offer them the perks of working remotely

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Last Updated: September 12, 2024