Best Reservation Software & Booking Systems

Best reservation software are OpenTable, Resy, Travelopro, eZee reservation, and Acuity Scheduling. Reservation and booking software manages and schedules appointments or bookings for your business services.

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Most Popular Reservation & Booking Software

This listing showcases software based on user recommendations and popularity. It also highlights products from our valued client partnerships.

SoftwareSuggest offers verified & unbiased user reviews based on user ratings and feedback. Our ratings and reports do not contain any paid placements. Learn more about our ranking methodology.

List of 20 Best Reservation & Booking Software

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A PMS solution for all property types

Product Description

This information is provided by vendor.

WebRezPro is an innovative, all-in-one cloud property management system that simplifies operations for independent hotels, motels, and boutique properties, saving hoteliers time and money, boosting direct bookings, and improving the guest experience. Read More About WebRezPro

WebRezPro Is Tailored For

StartUps

SMBs

Mid-Market

Enterprises

Features

  • Channel Management
  • Guest Management
  • Mobile Accessibility
  • Reservation Management
  • Group Bookings
  • Point Of Sale (pos) Integration
  • Task Management
  • Multi Property Management
  • View all Features

Basic

$ 96

Per Month

4.0
out of 5 (1 Review)
Features
5.0
Ease of Use
5.0
Value for Money
5.0
Customer Support
4.0
Mohammad Salman
SEO

We have had WebRezPro implemented for 3 months. It is far superior to our prior property management systems. Being cloud-based makes it much easier for our entire staff to be online and in touch with what is happening across the property. Everyone uses the software, from the front desk to housekeeping, facilities, and management.

Read Review

Category Champions | 2025

Product Description

This information is provided by vendor.

InnKey is an integrated Hotel ERP on Cloud. Our comprehensive range of products and services is designed to streamline and optimize various aspects of hotel management to enhance guest experience. Read More About InnkeyPMS

InnkeyPMS Is Tailored For

StartUps

SMBs

Mid-Market

Enterprises

Features

  • Reporting And Analytics
  • Housekeeping Management
  • Channel Management
  • Third Party Integrations
  • Online Booking Engine
  • Point Of Sale (pos)
  • Guest Management
  • Front Desk Management
  • View all Features
4.8
out of 5 (60 Reviews)
Features
4.8
Ease of Use
4.8
Value for Money
4.8
Customer Support
4.8
Urvi Jadav
Marketing Coordinator

Innkey PMS has a user-friendly interface that makes daily hotel operations smooth and efficient. I appreciated its seamless integration across departments—front desk, housekeeping, and billing all synced perfectly. Real-time updates and detailed reporting were also major highlights.

Read all 60 Reviews

InnkeyPMS Features and Usability-Based User Satisfaction Score

Rating Score 9.6

Rating Score

Out of 10

Review Score 10.0

Review Score

Out of 10

Freshness Score 10.0

Freshness Score

Out of 10

Social Score 10.0

Social Score

Out of 10

Visitor Score 8.0

Visitor Score

Out of 10

Most Reviewed

Software by MA-NO Web Design & Development

Product Description

UpBooking software is a reservation system, a free booking engine with zero cost and zero commissions, which can be easily and fully integrated into any website. It is a simple and free reservation booking engine that can be embedded in the website as a widget... Read More About UpBooking

UpBooking Is Tailored For

StartUps

SMBs

Mid-Market

Enterprises

Features

  • Inventory Management
  • Multi Language Support
  • Social Media Integration
  • 24/7 Customer Support
  • Customer Relationship Management (crm)
  • User Roles And Permissions
  • Automated Emails
  • Customizable Booking Forms
  • View all Features
4.0
out of 5 (1 Review)
Features
4.0
Ease of Use
4.0
Value for Money
4.0
Customer Support
4.0
Mansi Mangukiya

UpBooking is my trusty companion for my travel agency website. First of all, it is totally free of cost and 100% secure, which makes it the first choice. It can easily integrate into any website with JavaScript coding, and your visitors can check availability and book without any extra charges, commission, or spamming at all! The seamless mobile integration and customizable reporting add icing on the cake! UpBooking is a truly great tool!

Read Review

Contenders | 2025

Product Description

This information is provided by vendor.

RezE- is an industry-leading internet booking engine from RezNext that helps hoteliers convert their hotel website into a powerful, dynamic room booking channel. View room availability online in real-time with RezNexts web-based reservation software system. Read More About RezNext Internet Booking Engine

RezNext Internet Booking Engine Is Tailored For

StartUps

SMBs

Mid-Market

Enterprises

Features

  • Booking Analytics
  • Multi Currency Support
  • Dynamic Pricing
  • Mobile Booking
  • Automated Confirmation Emails
  • User Friendly Interface
  • Channel Manager Integration
  • Real Time Inventory Management
  • View all Features
4.7
out of 5 (3 Reviews)
Features
4.7
Ease of Use
4.7
Value for Money
4.7
Customer Support
4.7
Basha
Software Quality Assurance Engineer

This software is highly recommended for all hoteliers. Just go for a demo, and if you like it, you can use this software. The support from the customer service team is highly commendable. They have a dedicated team to resolve any sort of issue. Overall, this software has helped me a lot.

Read all 3 Reviews

RezNext Internet Booking Engine Features and Usability-Based User Satisfaction Score

Rating Score 9.4

Rating Score

Out of 10

Review Score 1.0

Review Score

Out of 10

Freshness Score 7.0

Freshness Score

Out of 10

Social Score 10.0

Social Score

Out of 10

Visitor Score 6.0

Visitor Score

Out of 10

Software by Callippus Solutions Pvt Ltd

Product Description

Callippus HOBS simplifies your reservation and booking processes, making them seamless and stress-free for both businesses and customers. Read More About Callippus HOBS

Callippus HOBS Is Tailored For

StartUps

SMBs

Mid-Market

Enterprises

Features

  • Channel Management
  • User Management
  • Customer Relationship Management (crm)
  • Customizable Templates
  • Guest Communication
  • Mobile Access
  • Point Of Sale (pos) Integration
  • Booking Engine
  • View all Features
4.0
out of 5 (1 Review)
Features
4.0
Ease of Use
4.0
Value for Money
4.0
Customer Support
4.0
Dhrumil Bhatt

I have worked with many reservation and booking tools throughout my career, but I have never come across one that combines simplicity with scalability like Callippus. Callippus is an online hotel booking system specifically designed for small to large-scale hotel businesses. We have been using Callippus HOBS since 2012 and always find ourselves learning something new, allowing us to customize it further to our needs. After using this product, I would like to say it's very easy and user-friendly. Its amazing features include Online Booking, Promotions Management, Single/Group Reservations, Multiple Rate Plans, and many more. I definitely recommend it for all hotel businesses.

Read Review

Emergents | 2025

Product Description

This information is provided by vendor.

Are you still keeping records of your function hall, room bookings, and expenses manually? The truth is, it is difficult to get access to any data of your hall instantly, and it is prone to mistakes if recorded manually. It is even more difficult to... Read More About Rental Express

Rental Express Is Tailored For

StartUps

SMBs

Mid-Market

Enterprises

Features

  • User Access Control
  • Customer Management
  • Gps Tracking Integration
  • Customizable Booking Forms
  • Insurance Management
  • Reservation Management
  • 24/7 Customer Support
  • Maintenance Scheduling
  • View all Features
4.5
out of 5 (2 Reviews)
Features
4.5
Ease of Use
4.5
Value for Money
4.5
Customer Support
4.5
Chetna Bhatt

Once Rental Express is in place, there's just no looking back! While looking to update the reservation software my team had earlier deployed, they stumbled upon Rental Express. A flexible website format was their main requirement. However, Rental Express has offered complete booking, invoicing, customer database, and channel management abilities all in a single package. After a successful trial, Rental Express was adopted immediately. Since then, more than 30% of our bookings have started coming directly through our website. Something like this rarely happens when your firm is competing against major corporate giants. The customer support team is always ready to help, faultless, and very prompt in their response. Best online booking system in the market!

Read all 2 Reviews

Rental Express Features and Usability-Based User Satisfaction Score

Rating Score 9.0

Rating Score

Out of 10

Review Score 1.0

Review Score

Out of 10

Freshness Score 5.5

Freshness Score

Out of 10

Social Score 5.0

Social Score

Out of 10

Visitor Score 6.0

Visitor Score

Out of 10

Emergents | 2025

Product Description

This information is provided by vendor.

Qlo is an open-source and free online hotel reservation software system. Its a customizable system that launches a user-friendly website. Through it, you can manage on-desk as well as online bookings. Users can book multiple rooms from multiple hotels in a single order. Read More About QloApps

QloApps Is Tailored For

StartUps

SMBs

Mid-Market

Enterprises

Features

  • Channel Manager
  • Support And Maintenance
  • Room Management
  • User Roles And Permissions
  • Customizable Themes
  • Customer Management
  • Analytics And Reporting
  • Email Notifications
  • View all Features

Free to use

$ 0

Forever

Get Offer
4.5
out of 5 (2 Reviews)
Features
4.5
Ease of Use
4.5
Value for Money
4.5
Customer Support
4.5
Mahipat Umant

Qlo reservation booking software is very easy to navigate. For a person from a non-technical background, the updates and features always come through seamlessly and are very easy to understand. There is never a problem of double-booking, the records are always organized, the POS system is promising, and the back-end system is easier for the new staff. My team has found it very easy to make edits, revisions, and updates. The reporting is robust, and the marketing templates are very creative. Qlo has opened a new world of online booking systems and has been great at it. The customer team is always ready to help my team with problems and continues to add better programs and features to improve the scope and quality of the software. The end users are well served and satisfied.

Read all 2 Reviews

QloApps Features and Usability-Based User Satisfaction Score

Rating Score 9.0

Rating Score

Out of 10

Review Score 1.0

Review Score

Out of 10

Freshness Score 6.5

Freshness Score

Out of 10

Social Score 5.0

Social Score

Out of 10

Visitor Score 6.0

Visitor Score

Out of 10

Category Champions | 2025

Product Description

This information is provided by vendor.

Cloud-based best hotel management software has a totally automatic dashboard that allows a fast learning and a user friendly. With one login, you check the availability and information of all your hotel rooms with no secrets and complications. Read More About AxisRooms Channel Manager

AxisRooms Channel Manager Is Tailored For

StartUps

SMBs

Mid-Market

Enterprises

Features

  • Customer Relationship Management (crm)
  • Centralized Inventory Management
  • User Friendly Interface
  • Third Party Integrations
  • Mobile Access
  • Multi Channel Distribution
  • Booking Engine Integration
  • Customizable Dashboard
  • View all Features
5.0
out of 5 (7 Reviews)
Features
5.0
Ease of Use
5.0
Value for Money
4.9
Customer Support
4.9
Arjun Singh

This software is user-friendly and capable of handling many tasks simultaneously.

Read all 7 Reviews

AxisRooms Channel Manager Features and Usability-Based User Satisfaction Score

Rating Score 10.0

Rating Score

Out of 10

Review Score 2.0

Review Score

Out of 10

Freshness Score 8.5

Freshness Score

Out of 10

Social Score 10.0

Social Score

Out of 10

Visitor Score 8.0

Visitor Score

Out of 10

Software by Vimukti Technologies Pvt. Ltd.

Product Description

This information is provided by vendor.

Tired of outdated reservation and booking processes? Banquet Tracker is the modern, user-friendly solution youve been looking for. Read More About Banquet Tracker

Banquet Tracker Is Tailored For

StartUps

SMBs

Mid-Market

Enterprises

Features

  • Calendar Integration
  • Contract Management
  • Email Notifications
  • Mobile Access
  • 24/7 Customer Support
  • Integration With Pos Systems
  • Feedback Collection
  • Customizable Templates
  • View all Features
5.0
out of 5 (1 Review)
Features
5.0
Ease of Use
5.0
Value for Money
5.0
Customer Support
5.0
Siddhartha Das

Banquet Tracker is the best event management software that I have ever used. Specifically, it is most useful for fundraising banquets, and the best part is that it manages the entire event through one single centralized software. Another cool feature is that even a layman can use it. It's perfect for anyone to use. Moreover, there are no renewal charges for Banquet Tracker. I just purchased it once, and that was it. I am extremely happy with the quality of the product and would highly recommend it to everyone.

Read Review

Contenders | 2025

Product Description

This information is provided by vendor.

eZee Reservation is real time online reservation system that helps hotels, Motels and other Properties to get online reservation for rooms & bed. Complete hotel reservation management module that integrates seamlessly into your website and lets you maintain details of all your guests. Read More About eZee Reservation - Online Booking Engine

eZee Reservation - Online Booking Engine Is Tailored For

StartUps

SMBs

Mid-Market

Enterprises

Features

  • Third Party Integrations
  • Inventory Management
  • Mobile Compatibility
  • Customer Relationship Management (crm)
  • Multi Currency Support
  • Dynamic Pricing
  • Social Media Integration
  • Channel Manager Integration
  • View all Features

Principal

$ 20

Per Month

Get Offer

Prime

$ 27

Per Month

Get Offer

PREMIUM

$ 47

Per Month

Get Offer
4.8
out of 5 (4 Reviews)
Features
4.8
Ease of Use
4.8
Value for Money
4.8
Customer Support
4.8
Prashant Barot

We are very happy with the eZee Absolute online system. We have been using this reservation and booking product for the past 3 years in all our resorts and hotels, and the online option is great. Overall, this product is very easy to use and is extremely fast compared to any other eZee alternatives. This has helped improve our staff productivity and also gives us more time to look into guests' requirements and facilities, improving our customer service levels as well as customer experience. More importantly, we have seen an increase in our online business by 35% since selecting this eZee product. I would recommend it to all hotel and resort businesses.

Read all 4 Reviews

eZee Reservation - Online Booking Engine Features and Usability-Based User Satisfaction Score

Rating Score 9.6

Rating Score

Out of 10

Review Score 1.0

Review Score

Out of 10

Freshness Score 7.5

Freshness Score

Out of 10

Social Score 5.0

Social Score

Out of 10

Visitor Score 8.0

Visitor Score

Out of 10

Restaurant Billing Software BY Dataman Computer Systems

Product Description

This information is provided by vendor.

A well-known name for Hotel Accounting Software, running successfully at over 750 medium-sized to large-scale properties across the country. It can be used in Budget Hotels, Lodges, Guest Houses, Megamalls, and Clubs as an effective point of sales and restaurant billing software. Read More About Aatithya HMS

Aatithya HMS Is Tailored For

StartUps

SMBs

Mid-Market

Enterprises

Features

  • Reporting And Analytics
  • Event Management
  • Guest Feedback Management
  • Loyalty Program Management
  • Customer Relationship Management (crm)
  • Channel Management
  • Online Booking Engine
  • Third Party Integrations
  • View all Features
4.5
out of 5 (8 Reviews)
Features
4.5
Ease of Use
4.6
Value for Money
4.5
Customer Support
4.6
Ranjan Chattergee

This software is the best purchase to make work easier.

Read all 8 Reviews

Aatithya HMS Features and Usability-Based User Satisfaction Score

Rating Score 9.0

Rating Score

Out of 10

Review Score 2.0

Review Score

Out of 10

Freshness Score 9.0

Freshness Score

Out of 10

Social Score 9.5

Social Score

Out of 10

Visitor Score 8.0

Visitor Score

Out of 10

Contenders | 2025

Product Description

This information is provided by vendor.

ePalms - Banquet Management Software helps to simplify banquet management by having all the required details like booking, enquiry, and reports for handling and managing the customer efficiently. It also helps in making business decisions in terms of infrastructure investment and man-management. Read More About ePalms

ePalms Is Tailored For

StartUps

SMBs

Mid-Market

Enterprises

Features

  • Multi Language Support
  • Payment Processing
  • Reporting And Analytics
  • Recurring Bookings
  • Online Booking
  • 24/7 Customer Support
  • Customer Management
  • User Access Control
  • View all Features
5.0
out of 5 (3 Reviews)
Features
5.0
Ease of Use
5.0
Value for Money
5.0
Customer Support
5.0
Akshita Chamaria
Owner

The ePalms software is convenient and easy to use. It helped us solve our banquet problems and made the process very simple. The best part is that the software is very user-friendly and can be customized to our needs. It is not only easy to learn but also easy to teach.

Read all 3 Reviews

ePalms Features and Usability-Based User Satisfaction Score

Rating Score 10.0

Rating Score

Out of 10

Review Score 1.0

Review Score

Out of 10

Freshness Score 7.0

Freshness Score

Out of 10

Social Score 5.0

Social Score

Out of 10

Visitor Score 6.0

Visitor Score

Out of 10

Category Champions | 2025

Product Description

This information is provided by vendor.

eZee Centrix, a new state of the art channel manager give clients the tools to easily manage all property rates and inventory on various channels/travel websites. It will automatically update all the changes made on client’s end to all the channels instantaneously. eZee Centrix is... Read More About eZee Centrix

eZee Centrix Is Tailored For

StartUps

SMBs

Mid-Market

Enterprises

Features

  • Inventory Management
  • Guest Management
  • Customer Support
  • Payment Processing
  • Audit Trail
  • Multi Language Support
  • Revenue Management
  • Housekeeping Management
  • View all Features

Prime

$ 20

Per Month

Get Offer

Principal

$ 27

Per Month

Get Offer

Premium

$ 47

Per Month

Get Offer
4.9
out of 5 (9 Reviews)
Features
4.9
Ease of Use
4.9
Value for Money
4.9
Customer Support
4.9
Bhadrik

They also offer their services on a trial basis, so you can always try before you pay.

Read all 9 Reviews

eZee Centrix Features and Usability-Based User Satisfaction Score

Rating Score 9.8

Rating Score

Out of 10

Review Score 2.0

Review Score

Out of 10

Freshness Score 9.0

Freshness Score

Out of 10

Social Score 10.0

Social Score

Out of 10

Visitor Score 8.0

Visitor Score

Out of 10

Category Champions | 2025

Product Description

This information is provided by vendor.

Cloud-based hotel inventory and sales management platform offers affordable features to every kind of accommodation provider, from boutique hotels, quaint BnBs, and hostels to hotel chains, etc. Also, you can manage your hotels online and offline sales. Read More About DJUBO

DJUBO Is Tailored For

StartUps

SMBs

Mid-Market

Enterprises

Features

  • Task Management
  • Payment Processing
  • Third Party Integrations
  • Analytics And Reporting
  • Customer Relationship Management (crm)
  • Guest Feedback Management
  • Central Reservation System
  • User Access Control
  • View all Features
4.7
out of 5 (29 Reviews)
Features
4.7
Ease of Use
4.8
Value for Money
4.7
Customer Support
4.7
save green
DIRECTOR

Overall, it's okay and average. Customer support for the product is not up to the mark. There are synchronization issues with other OTAs while updating rates and inventory. The system performance is also a little slow. There could be a lot of features that other companies, like Asia Tech, are offering.

Read all 29 Reviews

DJUBO Features and Usability-Based User Satisfaction Score

Rating Score 9.4

Rating Score

Out of 10

Review Score 6.0

Review Score

Out of 10

Freshness Score 10.0

Freshness Score

Out of 10

Social Score 9.3

Social Score

Out of 10

Visitor Score 8.0

Visitor Score

Out of 10

Emergents | 2025

Product Description

Roomify is a Colorado-based startup working on booking and reservations solutions using open-source tools. A powerful Content Management System that allows you to describe products and business in the best way possible. Read More About Roomify

Roomify Is Tailored For

StartUps

SMBs

Mid-Market

Enterprises

Features

  • Customer Management
  • Booking Notes
  • Integration With Third Party Services
  • Payment Processing
  • Multi Language Support
  • Discount Management
  • Tax Management
  • Guest Reviews
  • View all Features

Casa

$ 19

Month

Get Pricing

Locanda

$ 29

Month

Get Pricing

Multi-property

$ 39

Month

Get Pricing
4.5
out of 5 (13 Reviews)
Features
4.4
Ease of Use
4.4
Value for Money
4.1
Customer Support
4.4
Mamata Pandey

I have been using Roomify for the past 5 years to manage my hotel business. I am completely satisfied with the software and rely on it entirely because it is hassle-free and a very robust tool that easily manages booking and reservation systems. This tool has significantly helped me increase the overall productivity of my business with tailor-made features like single reservations, multiple reservations, online booking, and mobile integration.

Read all 13 Reviews

Roomify Features and Usability-Based User Satisfaction Score

Rating Score 9.0

Rating Score

Out of 10

Review Score 3.0

Review Score

Out of 10

Freshness Score 9.5

Freshness Score

Out of 10

Social Score 9.0

Social Score

Out of 10

Visitor Score 4.0

Visitor Score

Out of 10

Contenders | 2025

Product Description

This information is provided by vendor.

Atulyam Hotelline Solutions is a leading provider of restaurant software for hospitality industries like hotels, resorts, restaurants, clubs, apartments, bars, etc., covering all aspects of these industries. Read More About MyHotelLine PMS

MyHotelLine PMS Is Tailored For

StartUps

SMBs

Mid-Market

Enterprises

Features

  • Inventory Management
  • Billing And Invoicing
  • Multi Property Management
  • Online Booking Engine
  • Mobile Access
  • Rate Management
  • Third Party Integrations
  • Task Management
  • View all Features

Startup

$ 22

Monthly

Get Offer
4.6
out of 5 (7 Reviews)
Features
4.6
Ease of Use
4.7
Value for Money
4.9
Customer Support
4.6
Arpit Patel

We never thought direct booking could be as easy as clapping for both clients and us until we started using Hotelline. It completely took charge of operations and allowed us to take a breather. However, you have to be a real falcon to use it at full swing. If you learn the art of using it, your life will be easy.

Read all 7 Reviews

MyHotelLine PMS Features and Usability-Based User Satisfaction Score

Rating Score 9.2

Rating Score

Out of 10

Review Score 2.0

Review Score

Out of 10

Freshness Score 8.5

Freshness Score

Out of 10

Social Score 9.6

Social Score

Out of 10

Visitor Score 8.0

Visitor Score

Out of 10

Software by Solidres

Product Description

Solidres is a building multiple reservation assets and vendors booking portal. It has been constantly improved with added support for other types of accommodation booking like apartment/villa/B&B/resort. Read More About Solidres

Solidres Is Tailored For

StartUps

SMBs

Mid-Market

Enterprises

Features

  • Multi Language Support
  • Channel Manager
  • Discount Management
  • Customizable Booking Form
  • Tariff Management
  • Multi Currency Support
  • Responsive Design
  • Customer Management
  • View all Features

Single

$ 89

Per Month

Get Pricing

Bundle

$ 129

Per Month

Get Pricing

Hub

$ 249

Per Month

Get Pricing

Developer

$ 489

Per Month

Get Pricing

Contenders | 2025

Product Description

This information is provided by vendor.

True Restaurant Managements Reservation & Booking Software eliminates double bookings and no-shows, ensuring a seamless dining experience for both staff and guests. Read More About True Restaurant Management

True Restaurant Management Is Tailored For

StartUps

SMBs

Mid-Market

Enterprises

Features

  • Point Of Sale (pos)
  • Menu Management
  • Inventory Management
  • Expense Tracking
  • Reporting And Analytics
  • Gift Card Management
  • Table Management
  • Employee Scheduling
  • View all Features
5.0
out of 5 (2 Reviews)
Features
5.0
Ease of Use
5.0
Value for Money
5.0
Customer Support
5.0
Milan Vora

Without True Restaurant Management, I wouldn’t have been so efficient in handling orders, arranging guest tables, and managing my stock and inventory. It is a new-age restaurant management software that provides complete solutions to run a restaurant chain. From overseeing payroll to ensuring timely delivery, True Restaurant Management is my business partner. The restaurant management software provides a solid customer database and allows me to track orders coming from each table.

Read all 2 Reviews

True Restaurant Management Features and Usability-Based User Satisfaction Score

Rating Score 10.0

Rating Score

Out of 10

Review Score 1.0

Review Score

Out of 10

Freshness Score 5.5

Freshness Score

Out of 10

Social Score 5.0

Social Score

Out of 10

Visitor Score 8.0

Visitor Score

Out of 10

Software by Woollyinwales IT LTD

Product Description

Jomres is the most powerful, commission-free Joomla and WordPress online booking system and Property Management System used by thousands of businesses worldwide to better manage their properties, reservations, and payments, and increase sales. Read More About Jomres

Jomres Is Tailored For

StartUps

SMBs

Mid-Market

Enterprises

Features

  • Calendar Sync
  • Dynamic Pricing
  • User Roles And Permissions
  • Booking Engine
  • Channel Management
  • Payment Gateway Integration
  • Customizable Templates
  • Third Party Integrations
  • View all Features

Emergents | 2025

Product Description

This information is provided by vendor.

TouchBistro is an easy and smart iPad-based POS system for restaurants, cafes, and bars. Its best features include Payment Processing/Integration, Security Features, Menu Customization, Staff Management, Table Management, and more restaurant-related features. Read More About TouchBistro

TouchBistro Is Tailored For

StartUps

SMBs

Mid-Market

Enterprises

Features

  • Customizable Receipts
  • Customer Relationship Management (crm)
  • Staff Management
  • Gift Card Management
  • Third Party Integrations
  • Tableside Ordering
  • Kitchen Display System (kds)
  • Promotions And Discounts
  • View all Features

SOLO

$ 69

User/Month/Billed Annually

Get Offer

DUAL

$ 129

User/Month/Billed Annually

Get Offer

TEAM

$ 249

User/Month/Billed Annually

Get Offer

UNLIMITED

$ 399

User/Month/Billed Annually

Get Offer
4.5
out of 5 (2 Reviews)
Features
5.0
Ease of Use
4.0
Value for Money
4.0
Customer Support
4.0
Giriraj S. Rathore

TouchBistro will never let any activity of your organization go unnoticed. It will keep you updated with its email and SMS notification services. I run a restaurant as my side business, and this software keeps me updated about each operation of my restaurant without even visiting it.

Read all 2 Reviews

TouchBistro Features and Usability-Based User Satisfaction Score

Rating Score 9.0

Rating Score

Out of 10

Review Score 1.0

Review Score

Out of 10

Freshness Score 6.0

Freshness Score

Out of 10

Social Score 9.5

Social Score

Out of 10

Visitor Score 8.0

Visitor Score

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What is a Reservation Software?

Reservation software enables online booking or appointments according to customers' preferences and requirements. With no intermediaries, it can track booking, inventory, and payment schedules in this software. As the name implies, reservation software is highly characteristic of facilitating excellent and useful online reservation features and booking of tickets for predefined usage criteria.

This system finds particular implementation in various fields: Travel Purposes, Entertainment Centers, Sports, and Similar Categories. Implementing an online reservation and booking system primarily facilitates greater ease of booking per user requirements. Also, it reduces the lot of waiting in line and facilitates instant response systems for greater efficacy for both the customer and the business organization.

The advancement of technology has necessarily facilitated the implementation of this innovative yet straightforward system, thus revolutionizing people's daily lifestyles worldwide.

What are the Benefits of Reservation Software?

Online reservation and booking solutions have become necessary for hotel and restaurant chains. With an easy, accessible, and efficient booking portal, hotels and customers can conveniently search and book rooms and schedule stays. Here are a few benefits of using a reservation system:

  1. No Human Errors:

    Having reservation and booking software helps you get rid of human errors. Most online booking systems allow managers to glance through their revenues, occupancy rates, and rooms available, enabling them to know which rooms are available for guests. Thus, the probability of booking the same room for two guests for the same duration is close to nil. Such systems help prevent double booking, notify you of errors, and help maintain your facility’s reputation online.

  2. Time & Cost-Saving

    You can make reservations much quicker with a few easy steps using reservation software. Additionally, it reduces guests' waiting time and improves their booking experience. Faster bookings and check-outs also concentrate the efforts of employees. Further, reservation software automates communication with guests, helping you handle email communications with guests without maintaining a separate team.

  3. Automated Bookings

    Most modern reservation and booking solutions automatically reduce the available rooms in your hotel once a booking is made. The reservation system allows you to compare online vs. offline revenues, sales per staff member, and travel agent, automatically calculating their commissions. Additionally, you can provide role-based access to your team for better data safety and faster approvals.

  4. Improved Customer Satisfaction:

    It can help you improve customer experience by keeping track of their shopping and reservation patterns. This allows you to suggest value-added services to the client that he may like or require. Additionally, it lets you collect guests' feedback on their stay and improve your services.

    An online reservation software helps guests book from anywhere and get instant confirmations. It allows potential customers to check room availability, services, and ancillary offerings from the comfort of their homes. Also, it will enable them to change their booking schedules at their convenience. Moreover, it improves customer relationships and communicates with guests by showing them they are cared for.

  5. 24x7 Availability:

    An online reservation software ensures your hotel business is open round the clock. Customers can book available rooms at any chosen hour and from anywhere via the Internet. With this system in place, neither you do need to stay in your hotel premises all day, nor do you need to be on the phone all day taking orders manually.

  6. Easier Management & Greater Control:

    An online reservation and booking software simplifies managing bookings and attending to guests' needs. The reservation booking systems allow you to manage your booking calendar, know the status of your room, carry out housekeeping operations, and upsell your services from a single interface without breaking a sweat.

  7. Routine Insights:

    Reservation tools offer detailed insights into your business growth and what customers like. They help you grow your business by determining your most popular add-ons and most requested timeslots. They also allow you to gauge changing customer behavior and identify business opportunities faster.

What are the Features of Reservation System?

  1. Detailed invoice generation for the corresponding transactions.

  2. Secure payment facilities through debit cards, credit cards, net banking facilities, etc.

  3. Highly user-friendly interface with creative solutions for better navigation purposes.

  4. Extensive database solutions in compliance with the latest market standards.

  5. Cross-platform synchronization for implementation over various platforms.

  6. Complete report generation and visual mapping of the essential data for critical analysis.

  7. Automated response systems for meeting the queries of various users.

  8. Real-time data updation features for better monitoring.

  9. 24*7 assistance and support systems for dealing with performance issues.

  10. Easy management of the various sub-modules through decentralization strategies.

  11. The modularity of the system for implementing various functional requirements.

Considerations While Buying Reservation Software

  1. First, the system's compatibility should be cross-checked with the system specifications on which this system has to be implemented.

  2. Secondly, the security of the system, as well as its core modules, should be ensured to avoid any unauthorized access to the various transaction sequences.

  3. The time complexity of the online reservation booking system should be checked with major discretionary standards.

  4. The integration of the essential modules under this system should be ensured for better compliance with the business requirements.

  5. Fifth, the system's user interface should be highly user-friendly to initiate a better understanding of its functionality, even for a beginner.

Online booking and reservation systems have not only eased the basic lifestyle of the people but also created a potential platform for more effective innovative development strategies. The advancement of technological standards is sure to revolutionize the existing business processes on a comparatively more massive scale.

Types Of Reservation Systems

Reservation and booking software can be classified broadly into 'Cloud Reservation Software' and 'On-premise reservation system.’  While an on-premise reservation system must be installed on the facility's computers to operate, cloud-based solutions can be accessed from any place and device using only the internet. 

The reservation and booking systems can also be classified according to the operations they perform, such as:

Today, cloud-based and on-premise solutions use different combinations of the above modules (and a few submodules) to create different hospitality tools.

How Does the Reservation System Works?

Most online reservation systems have three components, which are:

  • Front-end Bookings: Front-end booking deals with the plug-ins you add to your website, allowing guests to view and book reservation slots. 
  • Back-end Management: This part of the booking software helps you manage your reservations, view real-time stats, and take care of daily operations.
  • Third-party Integration: Integrations with 3rd party applications allow you to add more features to your website and make it more efficient. For example, most reservation software integrates with CRMs, payment gateways, online travel agencies, advertising tools & email marketing platforms.

By combining the above components, Reservation and booking software helps you reach out to larger audiences and make it easy for them to avail themselves of your services. They also help you manage your property and provide guests with a seamless user experience.

Latest Trends in Reservation and Booking Software

According to a Reuters research report, the global market for reservation software is set to reach USD 360 million by 2025. Today there is a greater emphasis on mobile applications and cloud-based support since almost 74% of travelers prefer using reservation software.

Apart from the above, hotels have also felt the need to personalize their services for guests (through chatbots, personal reminders, promotions, etc). and offer them easy payment options.

Recent Articles:

How Online Booking and Reservation System is Changing Our Life for the Better

FAQs

What sort of skills are required to use a reservation booking system?

The best reservation system does not require you to have any specific skills. They are designed so that individuals with no training or knowledge can use them effortlessly.

Can my reservation booking system be translated into a different language?

Yes. Most reservation software is available in various international and even local languages.

Can the customers enter discount codes through the reservation software?

If you have the right APIs/plug-ins installed in your website and software, guests can avail of special discounts, services, and deals online by entering the correct discount code.

Can I customize my reservation system?

Modern reservation systems allow a fair amount of customizations, starting from responsive pricing to flexible check-outs. The majority of such software enables you to set different rates for different seasons, add amenities, modify packages, and change guest reservation timings. Additionally, you can personalize communication, manage your online reputation, liaise with multiple OTAs, and interact via multiple channels with your customers. For any significant customization required, you can contact your software provider and ask for the addition of the feature in your reservation software.

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Last Updated: August 20, 2024