What is Retainful?

Retainful is a fully featured Customer Retention Software designed to serve Agencies, Enterprises. Retainful provides end-to-end solutions. This online Customer Retention System offers Email Editor, Analytics & Insights, Referral, Abandoned Cart Recovery at one place.

Pricing

Retainful Starting Price

$ 0/Per Month

Awards
Retainful Award

Our Awards and Recognition

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Retainful Screenshots

Key Features of Retainful

Here are the powerful features that make Retainful stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.

  • Account Management
  • Automated customer follow-ups
  • Churn prediction
  • Cross-selling and upselling
  • Customer advocacy programs
  • Customer churn analysis
  • Customer Communication
  • Customer engagement tracking
  • Customer feedback analysis
  • Customer feedback management
  • Customer health scoring
  • Customer Journey Mapping
  • Customer Lifecycle Management
  • Customer loyalty tracking
  • Customer onboarding
  • Customer renewal management
  • Customer retention alerts
  • Customer retention analytics
  • Customer retention campaigns
  • Customer retention dashboards
  • Customer retention metrics
  • Customer retention reporting
  • Customer retention strategy planning
  • Customer retention workflows
  • Customer satisfaction surveys
  • Customer Segmentation
  • Customer sentiment analysis
  • Customer success tracking
  • Customer win-back strategies
  • Loyalty program management
  • Personalized recommendations
Show More
  • 2-Way Messaging
  • A/B Testing
  • Abandoned Cart Saver
  • Access control
  • Access Controls
  • Account Based Marketing
  • Action Management
  • Activity Tracking
  • Affiliate Management
  • Affiliate Tracking
  • All-in-One Marketing
  • Analytics
  • Analytics / ROI Tracking
  • Analytics/ROI Tracking
  • Approval Process Control
  • Archiving & Retention
  • Artwork Management
  • Asset Categorization
  • Asset Library
  • Asset Management
  • Asset Sharing
  • Audience Segmentation
  • Audience Targeting
  • Auto Archive
  • Auto Update
  • Auto-Responders
  • Automated Publishing
  • Autoresponders
  • Awards Management
  • Backup Management
  • Behavior Driven Rules
  • Behavioral Analytics
  • Behavioral Targeting
  • Blacklist and Safe List
  • Blind Judging
  • Bounce Tracking
  • Brand Management
  • Call Center
  • Call Logging
  • Call Management
  • Call Recording
  • Call Routing
  • Campaign Management
  • Campaign Personalization
  • Campaign Segmentation
  • Campaign Specific Signature
  • Campaign Tracking
  • CAN SPAM Compliance
  • Canned Responses
  • Categorization / Grouping
  • Change Management
  • Channel Analytics
  • Channel Attribution
  • Channel Management
  • Churn Management
  • Click-Through Tracking
  • Club Management
  • Cold Email
  • Collaboration
  • Collaborative Writing
  • Comment Moderation
  • Commission management
  • Communication Management
  • Community Management
  • Competitor Analysis
  • Compliance Management
  • Contact Database
  • Contact Discovery
  • Contact Import/Export
  • Contact Management
  • Content analytics
  • Content creation
  • Content Management
  • Content marketing
  • Content Syndication
  • Contest Management
  • Contextual Targeting
  • Contract Management
  • Conversational Marketing
  • Conversion Tracking
  • Corporate Banking
  • Corporate Memberships
  • Coupon Management
  • Coupons
  • CRM
  • Custom Email Filtering
  • Customer Activity Tracking
  • Customer Data
  • Customer DataBase
  • Customer Journey Mapping
  • Customer Management
  • Customer Profiles
  • Customer Review Platform
  • Customer Segmentation
  • Customer Service Analytics
  • Customer Support Tracking
  • Customer Surveys
  • Customer Targeting
  • Customizable Branding
  • Customizable CTAs
  • Dashboard
  • Data Analysis
  • Data Blends
  • Data Capture
  • Data Cleansing
  • Data Deduplication
  • Data Export
  • Data Extraction
  • Data Integration
  • Data Management
  • Data Matching
  • Data Mining
  • Data Recovery
  • Data Verification
  • Data Visualization
  • Data warehousing
  • Device Targeting
  • Discount / Coupon Management
  • Discount Management
  • Distribution Management
  • Document Assembly
  • Document Tagging
  • Drag & Drop
  • Drip Campaigns
  • Dynamic content
  • eDiscovery
  • Editorial Calendar
  • Email / Newsletter Communication
  • Email Archiving
  • Email Drip Campaigns
  • Email Groups
  • Email Marketing
  • Email Monitoring
  • Email Response Control
  • Employee Referral Management
  • Encryption
  • Engagement Monitoring
  • Entrant Management
  • Entry Management
  • Event Triggered Actions
  • Event Triggered Email
  • Event-Based Notifications
  • Experience Management
  • Expiry Notifications
  • Field Sales Management
  • File Sharing
  • Filters and Sorting
  • Fitness
  • For Sales
  • Form Builder
  • Form Creation
  • Forms Management
  • Fraud detection
  • Fulfillment Distribution
  • Full POP and IMAP
  • Full Text Search
  • Funnel Analysis
  • Gamification
  • GDPR Compliance
  • Geo Targeting
  • Gift Card System
  • Goal Setting / Tracking
  • Goals / Quota Management
  • Heatmaps
  • High Volume Processing
  • Image Library
  • Image Management
  • Incentive Management
  • Interaction Tracking
  • Judging Management
  • Keep Newest
  • Keyword Filtering
  • Keyword Research Tools
  • Keyword Tracking
  • Knowledge Base
  • Landing Page
  • Landing Pages / Web Forms
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Database Integration
  • Lead Distribution
  • Lead Enrichment
  • Lead Generation
  • Lead Management
  • Lead Notifications
  • Lead Nurturing
  • Lead Scoring
  • Lead Segmentation
  • Lead-to-Account Matching and Routing
  • Leaderboards / Activity Tracking
  • Legal Disclaimer
  • Live Chat
  • Local Listing Management
  • Location Tracking
  • Location-Based Marketing
  • Loyalty Card System
  • Loyalty Program
  • Mailing Frequency Limits
  • Mailing list management
  • Marketing
  • Marketing Automation
  • Marketing Management
  • Mass Notifications
  • Mass Texting
  • Member Portal
  • Membership Management
  • Message Personalization
  • Metadata Management
  • MMS
  • Mobile Commerce
  • Mobile Coupons
  • Mobile Keywords
  • Mobile Notifications
  • Mobile Optimized Emails
  • Mobile Screen Support
  • Mobile Survey
  • Mobile Sync Apps
  • Multi-Account Management
  • Multi-Campaign
  • Multi-Channel Collection
  • Multi-Channel Publishing
  • Multi-Store Management
  • Multi-Variate Testing
  • Multiple Scripts
  • Multivariate Testing
  • Newsletter Management
  • No-Card Loyalty System
  • No-Code Sandbox
  • Notification Scheduling
  • Offline Form
  • Online Banking
  • Online Course Platforms
  • Online Store
  • Opportunity Management
  • Partner Management
  • Patient Communications
  • Patient Management
  • Performance Management
  • Performance Metrics
  • Personalization
  • Phone Key Input
  • Pilates Studio
  • Pipeline Management
  • Polls/Voting
  • Post Management
  • Post Scheduling
  • Predictive Analytics
  • Predictive Modeling
  • Pricing Optimization
  • Proactive Chat
  • Product Ratings / Reviews
  • Progress Reports
  • Project Management
  • Promotion Calendar
  • Promotions Management
  • Prospecting Tools
  • Publish Scheduling
  • Push Notifications
  • Queue Manager
  • Quick Clean
  • Rank Tracking
  • Read Later
  • Real Estate CRM
  • Real Time Editing
  • Recommendation Engine
  • Referral Tracking
  • Remote Document Access
  • Reporting/Analytics
  • Reseller Management
  • Response Management
  • Responsive
  • Retail Banking
  • Retention Management
  • Revenue Management
  • Review Monitoring
  • Reviews Management
  • Reward Distribution
  • Rewards Management
  • Routing
  • Rules-Based Workflow
  • Sales Engagement
  • Sales Funnel
  • Sales Intelligence
  • Sales pipeline management
  • Scheduled Messaging
  • Scoring
  • Search
  • Search Marketing
  • Search/Filter
  • Segmentation
  • Sentiment Analysis
  • SEO Management
  • Shared Contacts
  • Shared Inboxes
  • Shopping Cart
  • Shortcodes
  • Signature Management
  • Skills Contests (Photo
  • Essay
  • Design
  • etc)
  • Smart Views
  • SMS Marketing
  • Social Marketing
  • Social Media
  • Social media management
  • Social Media Metrics
  • Social Media Monitoring
  • Social Promotions
  • Social Sharing
  • Source Tracking
  • Spam Blocker
  • Spam Check
  • Spam Filtering
  • Split Testing
  • Statistical Relevance Analysis
  • Storage Management
  • Subscribe / Unsubscribe
  • Subscriber Management
  • Supports Audio / Images / Video
  • Survey Management
  • Surveys
  • Surveys & Feedback
  • Sweepstakes
  • Team Management
  • Template Management
  • Templates
  • Territory Management
  • Test Scheduling
  • Text Editing
  • Text Messaging
  • Text to Speech
  • Text-to-Win
  • Third Party Integration
  • Timeline Management
  • Two-Way Communication
  • Unlimited Aliases and Identities
  • Unsubscribe and Block
  • Unsubscribe Database
  • User Management
  • Version Control
  • Video Content
  • Video Streaming
  • Visitor Identification
  • Visual Editor
  • Visual Notifications
  • Voice Broadcasting
  • Voice Customization
  • Voice Mail
  • Voting Management
  • Web Analytics
  • Web Notifications
  • Website Analytics
  • Website builder
  • Website Manager
  • Website Personalization
  • Website Visitor Tracking
  • WhatsApp Marketing
  • Whitelisting / Blacklisting
  • Workflow Management
  • WYSIWYG Editor
  • WYSIWYG Email Editor
  • WYSIWYG Rich Text Editing
  • Yoga Studio
Show More
  • 360 Degree Feedback
  • Account Management
  • Action Management
  • Advocate Management
  • Affiliate Management
  • Affiliate Marketing
  • Analytics/ROI Tracking
  • Automation Rules
  • Awards Management
  • Badge Management
  • Blind Judging
  • Call Reporting
  • Campaign Management
  • Catalog Management
  • Channel Analytics
  • Channel Attribution
  • Channel Management
  • Chatbot
  • Churn Management
  • Communication Management
  • Community Management
  • Complaint Monitoring
  • Contact Database
  • Contact Discovery
  • Contact Import/Export
  • Contact Management
  • Contest Management
  • Contextual Targeting
  • Corporate Memberships
  • CRM
  • Customer Accounts
  • Customer Activity Tracking
  • Customer Advocacy
  • Customer Advocacy Manager
  • Customer Lifecycle Management
  • Customer Loyalty
  • Customer Management
  • Customer Segmentation
  • Dashboard
  • Data Security
  • Department management
  • Device management
  • Digital Signage
  • Directories
  • Discount Management
  • Drip Campaigns
  • Dynamic content
  • Email Marketing
  • Employee Awards
  • Employee Referral Management
  • Engagement Monitoring
  • Entrant Management
  • Entry Fee Processing
  • Entry Management
  • Event Calendar
  • Feedback Collection
  • Feedback Management
  • Forms Management
  • Fraud detection
  • Gamification
  • Gift Card
  • Gift Card Management
  • Goal Setting / Tracking
  • Health Score
  • Incentive Management
  • Inventory Management
  • Judging Management
  • Kitting
  • Knowledge Management
  • Lead Capture
  • Lead Management
  • Lead Nurturing
  • Loyalty Card System
  • Loyalty Management
  • Loyalty Program
  • Member Portal
  • Membership Management
  • Multi-Campaign
  • Multi-Channel Collection
  • Multi-Store Management
  • NFT
  • No-Card Loyalty System
  • Onboarding
  • Online Ordering
  • Opportunity Management
  • Order Management
  • Partner Management
  • Performance Metrics
  • Point of Sale
  • Political Advocacy
  • Process/Workflow Automation
  • Promotions Management
  • Referral Management
  • Referral Tracking
  • Reporting/Analytics
  • Reseller Management
  • Restaurant POS
  • Reviews Management
  • Reward Distribution
  • Rewards and Incentives
  • Rewards Management
  • Rewards Points
  • Rewards Program
  • Scoring
  • Segmentation
  • Sentiment Analysis
  • Social Engagement
  • Social Marketing
  • Social media management
  • Social Promotions
  • Survey Management
  • Sweepstakes
  • Terminal management
  • Text Analysis
  • Text Messaging
  • Text-to-Win
  • Timeline Management
  • Transaction management
  • Trend Analysis
  • Usage Tracking / Analytics
  • User Management
  • Voting Management
Show More
  • Advocate Management
  • Affiliate Management
  • Affiliate Marketing
  • Affiliate Tracking
  • Analytics
  • Audience Targeting
  • Awards Management
  • Banner Management
  • Brand Management
  • Campaign Management
  • Categorization / Grouping
  • Channel Analytics
  • Commission management
  • Communication Management
  • Community Management
  • Contact Discovery
  • Contact Import/Export
  • Contact Management
  • Content Syndication
  • Contest Management
  • Conversion Tracking
  • Coupon Management
  • Customer Advocacy
  • Distribution Management
  • Editorial Calendar
  • Email / Newsletter Communication
  • Employee Referral Management
  • Entry Management
  • Event Triggered Actions
  • Faceted Search / Filtering
  • Feedback Collection
  • Feedback Management
  • Forms Management
  • Fraud detection
  • Gamification
  • Incentive Management
  • Lead Capture
  • Lead Management
  • Legislation Tracking
  • Live Chat
  • Loyalty Program
  • Loyalty Program Support
  • Multi Level Marketing (MLM)
  • Multi-Channel Publishing
  • Multi-Language
  • Nomination Tracking
  • Opportunity Management
  • Partner Management
  • Payment Tracking
  • Petition Management
  • Political Advocacy
  • Program Notices
  • Prospecting Tools
  • Publish Scheduling
  • Reference Management
  • Reference Usage Tracking
  • Referral Partner List
  • Referral Tracking
  • Reporting/Analytics
  • Reseller Management
  • Reward Distribution
  • Rewards Program
  • ROI Tracking
  • Search
  • SEO Management
  • Social Engagement
  • Social media management
  • Social Media Monitoring
  • Social Promotions
  • Social Sharing
  • Video Content
  • Video Management
  • Visitor Identification
Show More
  • Customer Activity Tracking
  • Loyalty Card System
  • Member Portal
  • Membership Management
  • No-Card Loyalty System
  • Rewards Management

Retainful Pricing

Here are the pricing plans for Retainful. Choose the plan that best fits your requirements and budget. Get Detailed Retainful pricing as per your requirements.

Free
$ 0
Per Month
  • Upto 300 contacts
  • Abandoned Cart recovery
  • Next Order Coupons
  • One Automation Workflow
  • 500 emails per month
Pricing
Starter
$ 19
Per Month
  • Everything you need to drive more results.
  • Upto 2000 contacts + $5 per 1000 additional contacts /month
  • Email Marketing Automation (Order follow-ups, Thank you emails, Win back emails)
  • 10 automation workflows
  • Unlimited Email Sending
  • Referral Program
  • Premium Add-ons (WooCommerce)
  • Integrations – Mailchimp, ActiveCampaign, Hubspot, ConvertKit, Mailerlite, Sendinblue, Klaviyo
  • Priority Email Support
Pricing

Retainful Specifications

Get a closer look at the technical specifications and system requirements for Retainful. Find out if it's compatible with your operating system and other software.

Deployment :
Cloud Based
Subscription Plan :
Monthly, Yearly
Accessibility :
Mobile Support
Desktop Platforms :
Web app
Language Support :
English
Business :
StartUps
SMBs
Agencies
Enterprises
Available Support :
Email
Phone
Live Support
Tickets
Integrations :
  • Mailchimp
  • ActiveCampaign
  • Hubspot
  • ConvertKit
  • Mailerlite
  • Sendinblue
  • Klaviyo
Company Details :
Company Name : Retainful
Headquarter :
Website : Visit Website
Retainful logo
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Retainful Videos

Overall Retainful Reviews

Thinking about using Retainful? Check out verified user reviews & ratings based on Retainful's features, user-friendliness, customer support, and other factors that contribute to its overall appeal.

5/5

Based on 3 Reviews

Write a Review Or
Ask a question
Feature Feature 4.3

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 4.7

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Likelihood to recommend Likelihood to recommend 100%

Likelihood to recommend

Out of 100%

Retainful Pros and Cons

"Retainful is a powerful tool to try to recover abandoned carts. We can offer discount codes via email and analyze the behavior of our customers. email automationgenerate and send coupon codedata analysis"

"Personalization: Retainful makes it possible for online businesses to create individualized email campaigns that are tailored to the preferences and behaviour patterns of individual customers. Customer engagement and loyalty rise as a result.Automation: Sending follow-up messages and rebate coupons are only a couple of the tedious errands related to client maintenance that Retainful computerizes, permitting entrepreneurs to focus on different parts of their tasks.Analytics: The powerful analytics tools in Retainful can be used by businesses to monitor and evaluate the effectiveness of their retention campaigns, identify areas for improvement, and make decisions based on data.Customer service: Retainful provides excellent customer support with a dedicated team of experts available to assist users in optimizing their campaigns and resolving any issues they may encounter.Due to these features, Retainful is an impressive tool for e-commerce businesses looking to increase sales and customer retention."

"Interface and Ease of use"

"I'd like to have more templates for emails. The plugin is not disappointed anything!"

"UI: The Retainful dashboard can be a piece overpowering and challenging to explore, as indicated by certain clients, especially for new clients. Further fostering the UI could make it all the more simple to utilize and accessible.Integrations: Retainful may not be as useful to all businesses because it is only compatible with a small number of e-commerce platforms at this time. By expanding the number of integrations, the platform could be made more accessible to a wider range of users.Customization: Despite the fact that Retainful offers a wide range of templates and customization options, some users have expressed a desire for greater control over the design and layout of their email campaigns. By providing additional customization options, the platform's power and flexibility could be further enhanced.E-commerce businesses looking to boost sales and customer retention can still benefit greatly from Retainful. In general, these are relatively insignificant points of improvement."

"Takes time to load analytics for the first time."

3 Retainful Reviews

Hear directly from customers who have used Retainful. Read their experiences, feedback, and ratings to gain valuable insights into how this software has benefited their businesses.

islam.P.

Manager

Used the software for : 6-12 months (Weekly)

Company Size :11-50 employees

Verified By : linkedin

5.0

Sep 25, 2023

Review for Retainful

If you are looking for a WP plugin to manage your abandoned cart, Retainful is the best you can find. The UX is really nice, the platform is user-friendly and you don't need any skill to start using it from day one. You can create email automation in a few steps and offer coupon codes to grab the attention of your customers. Last but not least, Retainful has the best support team! They reply super fast, they assist you to set everything properly and they really help you to have the best service possible.

Feature Feature 4

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 4

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Retainful After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Retainful?

Retainful is a powerful tool to try to recover abandoned carts. We can offer discount codes via email and analyze the behavior of our customers. email automationgenerate and send coupon codedata analysis

What do you dislike about Retainful?

I'd like to have more templates for emails. The plugin is not disappointed anything!

What features is Retainful currently missing?

i dnt' miss any features

What other products like Retainful have you used or evaluated?

Retainful is a powerful tool to try to recover abandoned carts

saipureddyc.

Free

Used the software for : 2+ years (Daily)

Company Size :11-50 employees

5.0

May 08, 2023

The Best Abandoned Cart WordPress Plugin

Retainful is a useful asset that has changed how I handle customer support in my online business. I battled as an entrepreneur to make clients want more and increment rehash business. However, Retainful has altered my perspective on that. The platform is easy to use and has many features that help me create unique and effective email campaigns, such as emails to recover items from abandoned carts, personalized discount coupons, and email sequences for after-purchase follow-ups. Retainful's computerization and personalization features have helped me increase sales and customer loyalty while saving me time. In addition to the elements, the Retainful support team has been extremely helpful and responsive. In addition to assisting me in optimizing my campaigns, they have given me valuable insights and suggestions to increase customer retention. Overall, I recommend Retainful to any e-commerce company that wants to make more money and keep customers. It is a powerful, low-cost, easy-to-use tool that has made a big difference in my business.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Retainful After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Retainful?

Personalization: Retainful makes it possible for online businesses to create individualized email campaigns that are tailored to the preferences and behaviour patterns of individual customers. Customer engagement and loyalty rise as a result.Automation: Sending follow-up messages and rebate coupons are only a couple of the tedious errands related to client maintenance that Retainful computerizes, permitting entrepreneurs to focus on different parts of their tasks.Analytics: The powerful analytics tools in Retainful can be used by businesses to monitor and evaluate the effectiveness of their retention campaigns, identify areas for improvement, and make decisions based on data.Customer service: Retainful provides excellent customer support with a dedicated team of experts available to assist users in optimizing their campaigns and resolving any issues they may encounter.Due to these features, Retainful is an impressive tool for e-commerce businesses looking to increase sales and customer retention.

What do you dislike about Retainful?

UI: The Retainful dashboard can be a piece overpowering and challenging to explore, as indicated by certain clients, especially for new clients. Further fostering the UI could make it all the more simple to utilize and accessible.Integrations: Retainful may not be as useful to all businesses because it is only compatible with a small number of e-commerce platforms at this time. By expanding the number of integrations, the platform could be made more accessible to a wider range of users.Customization: Despite the fact that Retainful offers a wide range of templates and customization options, some users have expressed a desire for greater control over the design and layout of their email campaigns. By providing additional customization options, the platform's power and flexibility could be further enhanced.E-commerce businesses looking to boost sales and customer retention can still benefit greatly from Retainful. In general, these are relatively insignificant points of improvement.

What features is Retainful currently missing?

No

ShreeG.

Developer

Used the software for : Less than 6 months

Company Size :11-50 employees

5.0

Jun 26, 2020

All in one abandoned cart tool

This is absolutely an all in one suite for Abandoned cart recovery. This is also based on cloud, so I can track the sales, conversions and everything on the go. The best part about this software is that, you can send your users a coupon for their next orders. Also you can easily see the analytics of abandoned carts. Later you can send them a mail and sell it to them.

Feature Feature 4

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

What do you like best about Retainful?

Interface and Ease of use

What do you dislike about Retainful?

Takes time to load analytics for the first time.

Alternatives of Retainful

Explore alternative software options that can fulfill similar requirements as Retainful. Evaluate their features, pricing, and user feedback to find the perfect fit for your needs.

Retainful FAQs

How much does Retainful cost?

The starting price of Retainful is ₹ 0/Per Month. It has different pricing plans:

  1. Free : ₹ 0/Per Month
  2. Starter : ₹ 1368/Per Month

Retainful also provides a free trial to users.

What apps do Retainful integrate with?

Retainful integrates with various apps:

  • Mailchimp
  • ActiveCampaign
  • Hubspot
  • ConvertKit
  • Mailerlite
  • Sendinblue
  • Klaviyo

What type of customer support is available from Retainful?

The available support which Retainful provides is:

  • Phone
  • Email
  • Live support
  • Tickets
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