RichCall
What is RichCall?
RichCall is a live video chat software. It elevates your customer support and contact teams, by allowing customers to contact them via video chat. Offering remote video support as well as a video kiosk service, RichCall is ideal for companies involved in retail, insurance, telecom, real-estate, and many more. Interact directly with your customers and enhance their experience with RichCall.
Pricing
RichCall Starting Price
$ 500/Per Month
Awards
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RichCall Screenshots
Key Features of RichCall
Here are the powerful features that make RichCall stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.
- Audio / Video Conferencing
- Chat/Messaging
- Email Management
- Employee Directory
- Event Calendar
- File Sharing
- Agent Scheduling
- Alerts / Escalation
- Analytics
- Analytics/ROI Tracking
- Appointment Management
- Appointment Scheduling
- Assignment Management
- Audience Segmentation
- Auto Dialer
- Automatic Chat Translation
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- Analytics
- Batch Communications
- Chat / Messaging
- Churn Management
- Communication Management
- Community Management
- Content Management
- Content Syndication
- Customer Engagement
- Customer Experience
- Customer Feedback
- Customer Loyalty
- Customer Satisfaction
- Email Distribution
- Event Marketing
- Experience Management
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- 360 Degree Feedback
- Action Management
- Agent Productivity
- Alerts & Notifications
- Alerts / Escalation
- Alerts/Escalation
- Analytics
- Annotations
- Appointment Management
- Archiving
- Auto-tag tickets
- Automated Routing
- Batch Communications
- Billing & Invoicing
- Blogs
- Brand Management
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- Annotation Tools
- API Integration
- Auto Scroll
- Browser Compatibility Check
- Co-Form Filling
- Concurrent Session Management
- Cross-Browser Compatibility
- Custom Branding
- Customer Support Integration
- File Sharing
- Mobile Support
- Multiple Participant Support
- Performance optimization
- Real-time collaboration
- Remote Control
- Responsive Design Support
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RichCall Pricing
Here are the pricing plans for RichCall. Choose the plan that best fits your requirements and budget. Get Detailed RichCall pricing as per your requirements.
Subscription
$ 500
Per Month
- Video chat
- Text chat
- Phone call from website
- Co-browsing
- File sharing
- Contact center integration
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RichCall Specifications
Get a closer look at the technical specifications and system requirements for RichCall. Find out if it's compatible with your operating system and other software.
Deployment :
Cloud Based
Subscription Plan :
Monthly
Accessibility :
Desktop Platforms :
Language Support :
Business :
Available Support :
RichCall Categories on SoftwareSuggest :
Company Details :
RichCall Description
Here's the comprehensive description of RichCall. Gain a brief understanding of its unique features and exceptional benefits.
RichCall is a customer engagement software that allows customers to call companies from their websites and enhances their customer experience with:
- Video chat
- Text chat
- Co-browsing
- File sharing
- App sharing
- A pointer
- Smartphone video.
Companies can both integrate it with their contact centers or use RichCall without one.
RichCall is different from other live video chats, because:
- It seamlessly integrates with contact centers - with Cisco, Genesys and a few others automatically
- It's built on a user-friendly WebRTC technology that works in most browsers, including mobile ones
- Customers activate it, when they need to call the company - which is most cases - and bypass IVR, according to phone call routing rules
- It also works in in-store and self-service kiosks.
RichCall Resources
RichCall Videos
Overall RichCall Reviews
Thinking about using RichCall? Check out verified user reviews & ratings based on RichCall's features, user-friendliness, customer support, and other factors that contribute to its overall appeal.
1 RichCall Reviews
Hear directly from customers who have used RichCall. Read their experiences, feedback, and ratings to gain valuable insights into how this software has benefited their businesses.
Alternatives of RichCall
Explore alternative software options that can fulfill similar requirements as RichCall. Evaluate their features, pricing, and user feedback to find the perfect fit for your needs.
RichCall FAQs
How much does RichCall cost?
The starting price of RichCall is ₹ 36000/Per Month. It has different pricing plans:
- Subscription : ₹ 36000/Per Month
RichCall also provides a free trial to users.
What are the top 5 features for RichCall?
The top 5 features for RichCall are:
- Agent Scheduling
- Co-Browsing
- Customizable Branding
- Real Time Monitoring
- File Sharing
What type of customer support is available from RichCall?
The available support which RichCall provides is:
- Tickets
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