What is RichCall?
RichCall is a live video chat software. It elevates your customer support and contact teams, by allowing customers to contact them via video chat. Offering remote video support as well as a video kiosk service, RichCall is ideal for companies involved in retail, insurance, telecom, real-estate, and many more. Interact directly with your customers and enhance their experience with RichCall.
RichCall Starting Price
$ 500/Per Month
RichCall Awards
Get an Overview for the Leaders Matrix at glance
Our Awards and Recognition
RichCall Screenshots
Key Features of RichCall
- Agent Scheduling
- Co-Browsing
- Customizable Branding
- Real Time Monitoring
- File Sharing
RichCall Users
Business
- Freelancers
- StartUps
- SMEs
- Agencies
- Enterprises
Available Support
- Phone
- Live Support
- Training
- Tickets
Specifications
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Deployment:
Cloud Based
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Payment:
Monthly
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Api
-
Customization
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Mobile Support
Desktop Platforms
-
Web App
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Windows
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Mac
Mobile Platforms
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Android
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iOS
Language Support
- English
- German
- Russian
RichCall Categories on SoftwareSuggest
RichCall Pricing
- Video chat
- Text chat
- Phone call from website
- Co-browsing
- File sharing
- Contact center integration
Company Details
Aurus
Novosibirsk
Aurus LLC Nikolaeva str 11 Novosibirsk 630090 Russia
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RichCall Description
RichCall is a customer engagement software that allows customers to call companies from their websites and enhances their customer experience with:
- Video chat
- Text chat
- Co-browsing
- File sharing
- App sharing
- A pointer
- Smartphone video.
Companies can both integrate it with their contact centers or use RichCall without one.
RichCall is different from other live video chats, because:
- It seamlessly integrates with contact centers - with Cisco, Genesys and a few others automatically
- It's built on a user-friendly WebRTC technology that works in most browsers, including mobile ones
- Customers activate it, when they need to call the company - which is most cases - and bypass IVR, according to phone call routing rules
- It also works in in-store and self-service kiosks.
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RichCall Videos
Overall Reviews
RichCall Reviews (1)
shadi
Used the software for : 2+ years
Company Size :51-200 employee
RichCall FAQs
How much does RichCall cost?
The starting price of RichCall is $ 500/Per Month. It has different pricing plans:
- Subscription : $ 500/Per Month
RichCall also provides a free trial to users.
What are the top 5 features for RichCall?
The top 5 features for RichCall are:
- Agent Scheduling
- Co-Browsing
- Customizable Branding
- Real Time Monitoring
- File Sharing
RichCall Awards
