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RingCentral Engage Digital
What is RingCentral Engage Digital?
Dimelo, a RingCentral Company facilitates the digital transformation of companies by helping them expand and steer their omni-digital customer relations. Our platform RingCentral Engage assembles all the customer interactions in one place
RingCentral Engage Digital Starting Price
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RingCentral Engage Digital Screenshots
Key Features of RingCentral Engage Digital
Here are the powerful features that make RingCentral Engage Digital stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.
- Analytics
- Batch Communications
- Chat / Messaging
- Churn Management
- Communication Management
- Community Management
- Content Management
- Content Syndication
- Customer Engagement
- Customer Experience
- Customer Feedback
- Customer Loyalty
- Customer Satisfaction
- Email Distribution
- Event Marketing
- Experience Management
- A/B Testing
- Attribution Modeling
- Budgeting & Forecasting
- Campaign Management
- Campaign Tracking
- Channel Analytics
- Channel Attribution
- Channel Management
- Collaboration
- Contact Database
- Contact Discovery
- Contact Import/Export
- Content Management
- Conversion Tracking
- Dashboard
- Deal Registration
- 360 Degree Feedback
- Activities Booking
- Booking Notes
- Commenting / Notes
- Comprehensive Response Manager
- CRM
- Custom Survey URLs
- Customer Support
- Data Analysis Tools
- Detailed Reporting & Alerts
- Email Distribution
- Embedded Survey
- Feedback Collection
- Gamification
- Kiosk Survey
- Live Results Tracking
- A/B Testing
- Activity Tracking
- Analytics/ROI Tracking
- Appointment Management
- Calendar/Reminder System
- Call Management
- Campaign Management
- Channel Management
- Contact Database
- Contact History
- Contact import and export
- Contact Import/Export
- Contact Management
- Contract Management
- Customer DataBase
- Customer Pipeline
- 360 Degree Feedback
- A/B Testing
- Abandoned Cart Saver
- Account Alerts
- Account Management
- Action Management
- Admissions Management
- Artificial Intelligence
- Attribution Modeling
- Audience Segmentation
- Audience Targeting
- Audit Trail
- Automated Testing
- Behavioral Mapping
- Behavioral Targeting
- Branch workflows based on dynamic if-then analysis
RingCentral Engage Digital Specifications
Get a closer look at the technical specifications and system requirements for RingCentral Engage Digital. Find out if it's compatible with your operating system and other software.
RingCentral Engage Digital Comparisons
Compare RingCentral Engage Digital with other similar options available in Customer Engagement Software. Explore the key differences to see why it's the top choice for businesses and individuals.
RingCentral Engage Digital Description
Here's the comprehensive description of RingCentral Engage Digital. Gain a brief understanding of its unique features and exceptional benefits.
The Omni-Digital Customer Care Software
This gives companies a full history and precise account of each interaction to analyze and better manage their activity while increasing customer satisfaction.
RingCentral Engage Digital is based on a SaaS model and benefits from international exposure working with over 100 major players across 4 continents (Europe, Americas, Asia & Africa) in the Telecom, Banking, Insurance, Utilities and Entertainment industries (Orange, Ooredoo, Deutsche Bahn, Banglalink, Proximus, SFR and many more).
Manage all your digital conversation in one single platform
RingCentral Engage Digital is a SaaS software that allows customer advisors to easily manage customer relationship. RingCentral Engage Digital centralizes messages from all channels:
- Social Media (Facebook, Twitter, Youtube, Instagram…)
- Messaging (Facebook Messenger, Instant messaging in-app)
- Live-Chat
- Email & web form
- Forums and customers communities
Discover the RingCentral Engage Digital platform:
- Prioritize urgent message processing, based on the company’s digital strategy
- Identify your customers regardless of the channel and answer them where they are waiting for you
- Integrate RingCentral Engage to you CRM for a 360° view
- Track and analyse your performance with advanced statistics
RingCentral Engage Digital Customers
RingCentral Engage Digital Videos
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RingCentral Engage Digital FAQs
What are the top 5 features for RingCentral Engage Digital?
The top 5 features for RingCentral Engage Digital are:
- Customer Management
- Customer Support
- Knowledge Management
- Mobile Support
- Survey Management
What type of customer support is available from RingCentral Engage Digital?
The available support which RingCentral Engage Digital provides is:
- Phone
- Live support
- Tickets
- Training
Where is the headquarters/company of RingCentral Engage Digital located?
The headquarters/company of RingCentral Engage Digital is located at Paris.
