Routespring Reviews
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Overall Routespring Reviews
Here's an unbiased review of Routespring. Discover how Routespring users rate its features, ease of use, customer support, and other aspects that contribute to its overall appeal.
Routespring Pros and Cons Based on Customer Reviews
"The platform offers a seamless experience with real-time travel data and easy policy configuration."
"Routespring is incredibly user-friendly, making travel booking quick and easy."
"Users appreciate the ability to customize travel preferences, which saves time and enhances the booking experience."
"The app allows for centralized billing, eliminating the need for employees to pay out of pocket."
"The customer service team is highly responsive and helpful, providing excellent support."
"A chat feature for customer service would be a welcome addition for some users."
"The app could benefit from more dynamic accounting reports to aid reconciliation."
"Some users miss out on hotel chain points when booking through Routespring."
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Showing 20 out of 50 Reviews
Hear directly from customers who have used Routespring. Read their experiences, feedback, and ratings to gain valuable insights into how this software has benefited their businesses.
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unremarkable Software
1. We mainly use Routespring to book hotels. It allows us to pay for all hotels using a single company credit card without having to share it with employees. Employees are happy they don’t have to pay anything out of pocket, and I’m happy because we don’t have to process any reimbursements. 2. Besides that, due to the nature of our business, we often make hotel bookings at the last minute.
Routespring After Sales Service Rating
What do you like best about Routespring?
The best part about Routespring is the people who work there. Overall, it is a great user-friendly app with the added benefit of excellent travel support. I dont have to spend too much time booking travel or managing changes and cancellations. We needed software just like Routespring. It is much easier to configure policy, approval settings, fetch real-time travel data, and receive superb travel support. The most amazing aspect of Routespring is that it searches travel options according to my personal travel preferences. That makes choosing my travel options so much easier and more time-saving.
What do you dislike about Routespring?
No points are awarded from hotel chains when you use this service, even though you can get the same price when you book directly. Customer service basically tells you if you book it, you are stuck with it. Sometimes its hard to find hotels in rural areas, and sometimes it doesnt bring up the current location. Sometimes you cannot find a Rent-A-Car place because of the addresses. Its hard to figure out sometimes if a Rent-A-Car place is inside the airport or outside the airport and some smaller locations. But I have used their app as a traveler. I am not sure how it works for our company admins.
What features is Routespring currently missing?
no
What other products like Routespring have you used or evaluated?
I never used like this one
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Straightforward and successful travel the executives
It's one of the most incredible booking applications I've ever used. In my previous position, I used Expedia's booking app, which has more options and is visually appealing. However, they do not provide the exceptional service that Routespring does. It is extremely functional and makes the overall task of booking a reservation exceptionally convenient.
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What do you like best about Routespring?
Usability and fundamental functionality. Any of the booking options are accessible to you without much effort. How quickly a third party can obtain the reservations you require to continue working. Although this may not be relevant to the software itself, the agents who provide customer service are fantastic! I am extremely grateful that they are available to assist me, as I have received responses late in the day. The information and changes they provide are essential to making my job manageable, and their response time is excellent. Once more, I appreciate everything you do.
What do you dislike about Routespring?
I would like to suggest to the team that the reports be more dynamic from an accounting standpoint. This will simplify the reconciliation process slightly. I dont have any issues overall.
What features is Routespring currently missing?
No
Useful 0
Erik m.
Field Representative
Used the software for : 6-12 months (Daily)
Company Size :501-1000 employees
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Excellently versatile application
I like how everything is easily accessible at your fingertips. I've used many travel platforms over the years, and Routespring is one of the best. The user interface is straightforward while still providing the filters and controls I require. It's simple, which I like.
Routespring After Sales Service Rating
What do you like best about Routespring?
It is quick, simple to use, and provides excellent support.
What do you dislike about Routespring?
At the moment, nothing. When I encounter any problems, I will notify support.
What features is Routespring currently missing?
The ability to book any flight or hotel
Useful 0
Zachary W.
Mechanical Engineer
Used the software for : 6-12 months (Daily)
Company Size :501-1000 employees
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Simple business travel
Routespring has an excellent business travel app. It lacks the clutter that other travel websites have, allowing you to book everything easily without needing extra assistance. I used to feel like a burden when I had to go to HR for a reservation, but now I can book everything myself with just a few clicks.
Routespring After Sales Service Rating
What do you like best about Routespring?
The software ends where the people begin. Your customers support is the products added value. We like that everything is centralized and accessible to everyone on the team.
What do you dislike about Routespring?
I'd prefer to receive notifications via the app rather than text messages.
What features is Routespring currently missing?
I only use Routespring to plan business trips.
Useful 0
Les G.
Principal, Digital Designer
Used the software for : 6-12 months (Daily)
Company Size :11-50 employees
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Finally, an easy-to-use business travel website - you should try it.
I no longer have to spend hours searching different websites for hotels and airline tickets. I'm grateful for this fantastic and convenient solution for booking all business-related reservations in one place. I especially like that all of my loyalty information is transferred and that my points and bookings continue to sync with the companies I select through Routespring.
Routespring After Sales Service Rating
What do you like best about Routespring?
What I like best about this software is its ease of use. The software is very practical and user-friendly, so it does not require high-tech skills to navigate, which is a significant benefit in my opinion.
What do you dislike about Routespring?
Where I cant find a quality site like this, giant travel sites bombard my page with advertisements.
What features is Routespring currently missing?
I've spent the last few years traveling across the United States to see digital and design clients... I'm always fighting the big name but over-idealized travel websites. Because the same group owns many, I have no competitions or large rewards. As a result, I have no desire to use them again. Routespring summarises the most important information. Routespring appears to have listened to travelers and businesses who require a simple but intuitive travel site that saves me money. My plans change frequently, so I appreciate Routespring's ability to find good last-minute travel options. Oh, and I can easily export my travel expenses to import into my Expensify app.
Useful 0
Muhammad A.
Financial Advisor
Used the software for : 6-12 months (Daily)
Company Size :501-1000 employees
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Excellent business travel app
Routespring was incredibly simple to use. The app is extremely user-friendly and does not require any training or demonstrations. I have complete control over my itinerary, hotel, and ground transportation. I can collaborate with my colleagues to plan the same trip and obtain approvals if necessary.
Routespring After Sales Service Rating
What do you like best about Routespring?
It is simple to use, with a very user-friendly interface resulting in a straightforward booking process. Customer service is quick, friendly, and to the point.
What do you dislike about Routespring?
It is intended to be straightforward, so I have nothing to complain about.
What features is Routespring currently missing?
Routespring is how I manage business travel. I can book trip in minutes and always have reliable customer support when I need it.
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Immediate opportunity to value
The product is so simple that it began delivering value immediately, without wasting time on demos or sales calls. Whenever I had a problem with one of my flights, I would communicate it directly on the platform or via email, receiving quick responses, but most importantly, solutions.
Routespring After Sales Service Rating
What do you like best about Routespring?
Simple to use. I use it for business and rotational travel. It has always been my preferred service.
What do you dislike about Routespring?
So far, nothing. New features are added weekly, further simplifying travel booking for my company.
What features is Routespring currently missing?
We saved a lot of time processing reimbursements and managing travel using centralized payment. It has been critical for team members to be able to book travel for others.
Useful 0
Michael C.
Financial Advisor
Used the software for : 6-12 months (Daily)
Company Size :11-50 employees
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Review Source: Organic
Routespring is an excellent travel app.
Routespring helps me the most by assisting with booking travel using the company's billing method and providing excellent customer service. Editing train tickets and hotel reservations simultaneously is convenient and versatile. In less than 10 minutes, I had flexible hotel and train reservations.
Routespring After Sales Service Rating
What do you like best about Routespring?
The team is fantastic. Always willing to assist others. The software is spotless. I enjoy categorizing my expenditures by project.
What do you dislike about Routespring?
A chat feature to communicate with the customer service team would be fantastic. I use text messaging, but Id rather have everything in one place. Nothing else bothers me.
What features is Routespring currently missing?
Rouetspring is a fantastic travel app that makes it easy for me to manage my business travel.
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Review Source: Organic
A simple method for organizing business trips
The user-friendly travel booking app expedites the process of arranging travel options. The customer service representatives are also excellent. I like how easy it is to book trips. I quickly booked a round-trip ticket and a hotel room. It only took me a few minutes to complete the procedure. Click next, and you're done. I also didn't have to bother my boss or the office assistant. If you want to personalize your trip or stay, that's also fine. I appreciate seeing a comment beneath a hotel listing confirming that one of my colleagues has previously visited.
Routespring After Sales Service Rating
What do you like best about Routespring?
Their search engine is excellent; it includes numerous criteria and filters to help you find the best option. The free account is beneficial. Their user interface and experience are excellent.
What do you dislike about Routespring?
Ive had nothing but positive experiences with Routespring.
What features is Routespring currently missing?
Plan your trip without wasting time on traditional approval and reimbursement processes.
Useful 0
Victoria R.
Sales Operations Manager
Used the software for : 6-12 months (Daily)
Company Size :501-1000 employees
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Review Source: Organic
Business travel management made simple
Routespring Customer Service went above and beyond with highly prompt and accommodating responses. They also agreed to continue communicating via email after I contacted them via their chat. Additionally, I can save my favorite airlines, hotels, and aisle seat preferences. Wow! I had never had such personalized business travel experiences before.
Routespring After Sales Service Rating
What do you like best about Routespring?
I cant think of anything this service and software does exceptionally well. Ive been attempting to use it for over a year.
What do you dislike about Routespring?
Overall, Im happy with the app and travel assistance. The only thing I can think of is that receiving travel notifications within the app itself would be fantastic (instead of text messages).
What features is Routespring currently missing?
Routespring provides me with a personalized travel experience.
Useful 0
Humera S.
Chief Relationship Officer
Used the software for : 6-12 months (Daily)
Company Size :11-50 employees
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Simple and convenient
The app is attractive and straightforward to use. In every way, it is intuitive. You are not required to add your documents every time. In just a few minutes, you can select your lodging and flight. I believe it saves a significant amount of time.
Routespring After Sales Service Rating
What do you like best about Routespring?
The app is attractive and straightforward to use. In every way, it is intuitive. You are not required to add your documents every time. In just a few minutes, you can select your lodging and flight. I believe it saves a significant amount of time.
What do you dislike about Routespring?
Ive never had a bad experience with it!
What features is Routespring currently missing?
I use Routepsring to help me manage my travel and get reliable travel assistance when I need it.
Useful 0
Lisardo S.
Marketing Manager
Used the software for : 6-12 months (Daily)
Company Size :11-50 employees
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Simple and effective
Routespring is extremely simple to use, allowing you to book and communicate with support while on the go. When my return flight was canceled within 48 hours of departure, my only option was to call a chargeable number and wait in line for a long time. I used the chat function because I booked through Routespring. I received a prompt response and the assurance that it was being looked into. And it was true - it calmed my nerves and saved me money. I would recommend that other businesses consider using their services.
Routespring After Sales Service Rating
What do you like best about Routespring?
All employee business trips are simple to manage and confirm. All invoices are sent through a catch-all email, so our accounting department does not have to waste time looking for them.
What do you dislike about Routespring?
Hmm... nothing comes to mind. However, nothing has been discovered.
What features is Routespring currently missing?
Routespring allows us to manage our travel more efficiently while securely using the central credit card to pay for everyone's travel.
Useful 0
Naseem A.
Marketing Manager
Used the software for : 6-12 months (Daily)
Company Size :11-50 employees
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It's a pleasure to travel with Routespring
I can book my travel in minutes and have access to excellent customer service when I need to change my travel plans. Routespring representatives have helped me resolve any issues professionally and quickly. Using Routespring relieves me of the burden, knowing that I will be supported regardless of what happens with my travel.
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What do you like best about Routespring?
It's straightforward to use, and the ability to book everything in one place makes our lives so much easier!
What do you dislike about Routespring?
It would be fantastic to have chat functionality to contact customer service.
What features is Routespring currently missing?
Routespring allows me to book flights, hotels, and rental cars all in one place.
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Review Source: Organic
A more effective method of managing business travel
I like how simple it is to use Routespring for business travel management. Routespring has proven to be a handy platform for saving time by locating the best lodging and transportation offers in real-time with the best accommodations. Customer service and schedule adjustments are highly attentive.
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What do you like best about Routespring?
It is effortless and straightforward to use. Everything, including the business flight and accommodations, is booked in minutes. I changed my flight several times, and customer service was always prompt, helpful, and available when I needed them!
What do you dislike about Routespring?
Im not finding anything to dislike right now. If I have any problems, I will contact their support team. My colleagues had positive experiences with their help desk when they needed to make changes.
What features is Routespring currently missing?
It enables us to manage business trips without the need for lengthy approval and expense management processes.
Useful 0
Adel T.
Operations Manager
Used the software for : 1-2 years (Daily)
Company Size :501-1000 employees
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Amazingly simple to use tool
It was straightforward to implement in our team. Everything is self-explanatory and does not require any training. Above all, our team appreciates their customer service. They are incredibly prompt and professional in resolving any issues.
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What do you like best about Routespring?
It provides numerous flight options. I can sort them according to various criteria. There is also a good selection of hotels. It advises me if any prices violate my companys policy.
What do you dislike about Routespring?
There isnt much here. Our team is happy using Routespring.
What features is Routespring currently missing?
Routespring has a great dashboard where we can get insights on our travel spend, visibility in compliance, and, most importantly, our travellers do not have to pay for travel with their personal credit cards.
Useful 0
Brenda R.
Territory Manager
Used the software for : Less than 6 months (Daily)
Company Size :501-1000 employees
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It's what I call paymentless travel
My entire trip is paid directly through my company's centralized billing. I don't pay anything out of my pocket. That's a massive relief for me as a frequent traveler. I no longer have to keep track of my receipts or wait for reimbursements. It's a no-cost travel experience for me.
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What do you like best about Routespring?
Everything is well-thought-out, simple, intuitive, and precise.
What do you dislike about Routespring?
I once had to wait for the hotel to settle the payments before checking in. Aside from that, Ive always had a positive experience with Routespring.
What features is Routespring currently missing?
Travel without having to pay for it. That's a fantastic solution for me.
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Simple implementation
It was straightforward; my team began booking travel in week 0. My team's life was made easier by centralized payment. There was no need to use personal credit cards or submit reimbursement requests.
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What do you like best about Routespring?
It simplified my business travel planning and allowed the approval process to run smoothly.
What do you dislike about Routespring?
Absolutely nothing. It works flawlessly, and they are always quick to respond to my requests.
What features is Routespring currently missing?
Routespring is used to help my team manage their travel more efficiently.
Useful 0
Jinius N.
Mechanical Engineer
Used the software for : 6-12 months (Daily)
Company Size :201-500 employees
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It's a fantastic platform
Routespring makes it simple for me to manage my business travel. When it comes to changes or cancellations, travel support is beneficial. I am most interested in the automated use of airline credits (I have had a lot of flight cancellations since the pandemic).
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What do you like best about Routespring?
Both the app and the website are simple to use, and if you have any problems, the friendly Routespring team will come to your rescue. Its wonderful to have such good service and technology all in one place.
What do you dislike about Routespring?
Both the app and the website are simple to use, and if you have any problems, the friendly Routespring team will come to your rescue. Its wonderful to have such good service and technology all in one place.
What features is Routespring currently missing?
Unused airline travel credits are automatically used. Access to customer service whenever changes or cancellations are required.
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Review Source: Organic
Extremely useful and efficient
Routespring combines everything required for business travel into a single app. I can book flights, hotels, and rental cars all in one convenient location. Plus, I don't have to pay for it because it allows my company to set up a centralized payment method, so I'm not required to pay anything out of my pocket.
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What do you like best about Routespring?
Having everything you need for business trips in one app is great. In addition, if anything needs clarification, the support is always quick and helpful.
What do you dislike about Routespring?
Its beneficial and efficient. There is nothing I dislike about Routespring.
What features is Routespring currently missing?
Routespring simplifies the management of my business trips.
Useful 0
Luis A.
VP, Business and Clinical Operations
Used the software for : Less than 6 months (Daily)
Company Size :201-500 employees
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Review Source: Organic
Amazingly simple - and extremely responsive!
The app simplifies the process for all users, and managing the permitted travelers is an added bonus. In addition, accounting and approvals are streamlined thanks to the single payment feature.
Routespring After Sales Service Rating
What do you like best about Routespring?
The best customer service: friendly, always available, and helpful; switching flights, getting refunds. They almost appear to be teammates from another team.
What do you dislike about Routespring?
They were able to manually configure notifications of booked travels for me; however, it would be preferable if this were an automatic feature. Nonetheless, it works, and they were extremely accommodating to my request.
What features is Routespring currently missing?
There were no problems with the service. My card expense reports are now much easier to manage thanks to the monthly invoice summary!
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