Safety Incident Management Alternatives & Competitors

JIRA helps us track the status of any defect or task. This task can be reassigned to the concerned person. It also triggers an email to that person's email ID. It aids in better version control. JIRA helps maintain an agile approach. Read Jira Software Reviews

Zendesk is great CRM software. It has many excellent features, great customer support, good value for money, ease of implementation, and new technologies in AI and automation. It is highly scalable, easy to integrate and customize, supports multiple channels, enhances producti... Read Zendesk Reviews

Nowadays, as managing projects is my daily routine, I use this software daily. It makes it possible to contact clients and record their details for future analysis. The agility we possess is made possible by the ticketing system and the fact that we can collaborate with anyone... Read Zoho Desk Reviews

ClickUp has been my organization's go-to software for project management and task tracking of human resources. It is user-friendly and efficient in helping us track hours according to our tasks. Read ClickUp Reviews

Faveo Helpdesk has greatly assisted us in integrating our ticket management and customer query resolution functions by allowing us to consolidate tickets from all online sources such as the web, mobile, social media, etc., onto a single platform. We have improved our efficiency w... Read Faveo HelpDesk Reviews

It is a ticketing tool that keeps customers and users on the same page. We can define the entire ITIL process with a lot of customization. Every IT company uses it. Change management, problem management, request management, and incident management are all on the same page. Read ServiceNow ITSM Reviews

When we were selecting our helpdesk software earlier this year, we tried to find the most reputable ones in the market. The PCMag Editor’s Choice had selected HappyFox as number one, so we enrolled for a free trial. There has been no looking back s... Read HappyFox Reviews

NinjaRMM has definitely provided us with a one-stop shop for managing clients' devices. The support has been superb, and the new features are very useful for us in terms of reporting and management. Read NinjaOne Reviews

My work experience has grown while using SysAid. It is easy to understand, and its automation is highly appreciated. My clients and staff are very happy as their TAT has been reduced, allowing them to balance their personal and professional lives. Read SysAid Reviews

I have been using this software for six years, and with its help, I can easily manage the daily deleted tickets and keep my tickets on schedule, which automatically releases from ON-HOLD status without entering any command. Now, I can easily search for licenses and use them at my... Read ManageEngine ServiceDesk Plus Reviews