Overall SalesDiary Reviews

Here's an unbiased review of SalesDiary. Discover how SalesDiary users rate its features, ease of use, customer support, and other aspects that contribute to its overall appeal.

4.9/5

Based on 16 Reviews

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Feature 4.8

Feature

Out of 5

Ease of use 4.6

Ease of use

Out of 5

Value for money 4.9

Value for money

Out of 5

Customer support 4.9

Customer support

Out of 5

Likelihood to recommend 93.8%

Likelihood to recommend

Out of 100%

SalesDiary Pros and Cons

"Good customization for us to create the KPI calculations for incentives - The pivot feature on the analysis page is great; I can slice and dice the data as per my requirements - Good customer support team that is happy to assist with any queries."

"Varieties of reports are available to download. Best app for startup companies."

"The various features and reports: Live tracking of field sales."

"A lot of times, the app has many issues in the morning before starting work for the user, and it becomes hard and frustrating for them if it happens repeatedly. Dashboards could have been better."

"It would be very helpful if we had any analytics tool with this application."

"Lighter on network use Make it simpler and more user-centric like Facebook and other apps."

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Showing 16 out of 16 Reviews

Hear directly from customers who have used SalesDiary. Read their experiences, feedback, and ratings to gain valuable insights into how this software has benefited their businesses.

islam. P.

Manager

Used the software for : 6-12 months (Weekly)

Company Size :11-50 employees

5.0

Sep 25, 2023

Verified via Business email.

Verified Reviewer

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Review Source: Organic

Review for SalesDiary

The software includes many useful reports. The procedure is easy to follow, and the structure is clear and logical. For the price paid, I highly recommend your service to others.

Feature 5

Feature

Out of 5

Ease of use 4

Ease of use

Out of 5

Value for money 4

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

SalesDiary After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about SalesDiary?

Good customization for us to create the KPI calculations for incentives - The pivot feature on the analysis page is great; I can slice and dice the data as per my requirements - Good customer support team that is happy to assist with any queries.

What do you dislike about SalesDiary?

A lot of times, the app has many issues in the morning before starting work for the user, and it becomes hard and frustrating for them if it happens repeatedly. Dashboards could have been better.

What features is SalesDiary currently missing?

i dnt' miss any features

What other products like SalesDiary have you used or evaluated?

User friendly craeting new users assigning tasks are easy

Balaji K.

MIS Executive

Used the software for : 2+ years (Daily)

Company Size :11-50 employees

4.0

Sep 11, 2023

Verified via Business email.

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Review Source: Organic

It was a good tool to analyse your Business

I used multiple reports to create a visualized report. Right now, I'm doing it manually, which allows me to monitor and understand many things. I would suggest adding an automated reporting tool to this app for better visibility instantly.

Feature 5

Feature

Out of 5

Ease of use 4

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

SalesDiary After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about SalesDiary?

Varieties of reports are available to download. Best app for startup companies.

What do you dislike about SalesDiary?

It would be very helpful if we had any analytics tool with this application.

What features is SalesDiary currently missing?

No

Kabarnet m.

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Sep 10, 2020

Verified via Business email.

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Review Source: Organic

Superb app for what we requested in van sales operations

Improvement in team reporting and coverage Better management of van sales representatives Accurate stock control Remote real-time tracking of the van sales team Real-time communication with customers

Feature 5

Feature

Out of 5

Ease of use 4

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

SalesDiary Mobile App Experience

1 2 3 4 5 6 7 8 9 10

SalesDiary After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about SalesDiary?

The various features and reports: Live tracking of field sales.

What do you dislike about SalesDiary?

Lighter on network use Make it simpler and more user-centric like Facebook and other apps.

Do you think SalesDiary delivers value for the money spent?

Yes

Are you satisfied with SalesDiary features?

Yes

Did implimentation of SalesDiary was easy?

Yes

What features is SalesDiary currently missing?

Push to email reports

What other products like SalesDiary have you used or evaluated?

None

How SalesDiary is better/different from its competitors?

More user friendly

Sabah M.

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Apr 23, 2020

Verified via Business email.

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Review Source: Organic

SalesDiary has truly transformed our sales process. The intuitive interface and insightful analytics make tracking and managing leads a breeze. It's like having an extra team member dedicated to our success!

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Kiran

Manager - LFS channel

Used the software for : Less than 6 months

Company Size :11-50 employees

5.0

Mar 24, 2020

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Review Source: Organic

Good App for Sales teams

Good initial training for all levels of users. A very good team that responds immediately to queries. Due to the various options for customizing reports, it initially seems very complex.

Feature 4

Feature

Out of 5

Ease of use 3

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

What do you like best about SalesDiary?

The ease of making entries and the consistency of performance, even in low-connectivity areas.

What do you dislike about SalesDiary?

Initially, the report reading is complex. You will have to spend quite a bit of time to figure out the report format that works for you.

Puneet

Partner

Used the software for : 6-12 months

Company Size :11-50 employees

5.0

Mar 06, 2020

Verified via Business email.

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Review Source: Organic

Best SFA

We opted for Sales Diary after trying three different SFA software. Sales Diary is easy to learn and use, most importantly by the on-ground sales team. It was easy to implement, and the support staff was very cooperative. What I liked most is that Sales Diary is not rigid like many other SaaS-based SFAs. The team is open to building specific business-required functionalities.

Feature 4

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

What do you like best about SalesDiary?

The mobile application is smooth and very easy to use, and the team is open to in-built, specific business-required functionalities, unlike other SAS-based software.

What do you dislike about SalesDiary?

Dashboards are still in the development phase.

Brijesh

BDM

Used the software for : Less than 6 months

Company Size :51-200 employees

5.0

Mar 05, 2020

Verified via Business email.

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Verified User

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Review Source: Organic

The reviewer received a nominal gift card as appreciation for submitting this review.

Incentivized Review

Brilliant sales automation tool

Description: SalesDiary provides real-time visibility and transparency of the entire sales process across the hierarchy, from the executive level to the sales head. We can now monitor visit frequency at outlets, primary order patterns, and the time executives spend in the market. Important and critical parameters required to strategize the sales process can now be easily extracted from the SalesDiary application.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

What do you like best about SalesDiary?

1. Ease of usage.2. Feature and module-wise customizable.3. Plug and play reporting structure.4. Brilliant support after sales.5. Value for money.6. Any sales process can be mapped in SalesDiary.

What do you dislike about SalesDiary?

None.

Jagvendra

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Feb 28, 2020

Verified via Business email.

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Review Source: Organic

SalesDiary has truly transformed our sales process. The intuitive interface and robust features make tracking and managing leads a breeze. It's like having an extra team member who never sleeps!

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Ekta

Partner

Used the software for : 6-12 months

Company Size :11-50 employees

5.0

Feb 27, 2020

Verified via Business email.

Verified Reviewer

The reviewer either uploaded a screenshot or invoice of the last billing, confirming their status as a current user of the software.

Verified User

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Review Source: Organic

The reviewer received a nominal gift card as appreciation for submitting this review.

Incentivized Review

Brilliant SFA Solution!

I am extremely happy that we chose SalesDiary as our SFA software, even when there were more famous alternatives vying for the same business. SalesDiary has been a constant support in our effort to elevate my company's sales experience to a technologically mature level.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

What do you like best about SalesDiary?

The front-end app, as well as the admin portal, is feature-rich, which allows my company to derive extensive use from this solution. The MIS capabilities of the system are noteworthy. The developers are more than happy to accommodate any feature customization to suit the particular needs of my company. The customer service team is the highlight of SalesDiary, as they are committed to ensuring a successful adoption of the software within the field force. For example, my account manager has been following up individually with my entire field force on a daily basis to guide app usage as well as iron out issues. Thats quite incredible!

What do you dislike about SalesDiary?

The admin portal requires practice to get used to the different features available.

Akash B.

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Feb 25, 2020

Verified via Business email.

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Review Source: Organic

SalesDiary has truly transformed our sales process. The intuitive interface and insightful analytics make tracking and managing leads a breeze. It's like having an extra team member dedicated to boosting our sales!

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Bipin

Manager - IT

Used the software for : Less than 6 months

Company Size :501-1000 employees

5.0

Feb 26, 2020

Verified via Business email.

Verified Reviewer

The reviewer either uploaded a screenshot or invoice of the last billing, confirming their status as a current user of the software.

Verified User

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Review Source: Organic

The reviewer received a nominal gift card as appreciation for submitting this review.

Incentivized Review

Great Sales App

We have integrated both SFA features and DMS features into a single software. We can customize both the Sales Force Automation app and the Distributor Management Software, which are available on the Cloud. This software has helped us manage and analyze the performance of our large sales team and manage various schemes throughout our supply chain.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

What do you like best about SalesDiary?

The text "Flexibility in configuration" is grammatically correct and does not require any changes.

What do you dislike about SalesDiary?

None faced.

Hussain

CEO

Used the software for : More than 1 year

Company Size :201-500 employees

5.0

Oct 16, 2019

Verified via Business email.

Verified Reviewer

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Review Source: Organic

Best sales app with KPI management

Overall, very satisfied with the good support. They patiently listened to all my requirements and provided the best-fit solution for my needs. We were able to increase the overall productivity of my business by managing sales effectively. The best part was the KPI-based incentives, which helped us create a win-win strategy for optimal performance and motivated others to do better.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

What do you like best about SalesDiary?

Clean and layman-friendly, AI recommendations, one app for all roles and verticals, planogram adherence, incentive module.

What do you dislike about SalesDiary?

Custom changes take a longer time to deliver.

Balaji

IT Head

Used the software for : 6-12 months

Company Size :201-500 employees

5.0

Sep 11, 2019

Verified via Business email.

Verified Reviewer

The reviewer either uploaded a screenshot or invoice of the last billing, confirming their status as a current user of the software.

Verified User

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Review Source: Organic

The reviewer received a nominal gift card as appreciation for submitting this review.

Incentivized Review

User-friendly

Value for money. Recommended for companies that are looking to fully utilize the Salesforce application. Apart from that, everything is mentioned in the Pros section. The user-friendly mobile application supports monitoring, planning, and covering all business requirements in the field. All relevant data for strategic decision-making is available on the mobile application itself. Self-learning and implementing new features as per company requirements by the Sales Diary team.

Feature 5

Feature

Out of 5

Ease of use 4

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

What do you like best about SalesDiary?

Ease of report making. Fast, as dynamic reports can be generated, and helpful, as it has BI tool capability. Application flexibility as per user requirement.

What do you dislike about SalesDiary?

Currently, we dont have any issues.

Saurabh a.

Owner

Used the software for : Less than 6 months

Company Size :51-200 employees

5.0

Aug 29, 2019

Verified via Business email.

Verified Reviewer

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Review Source: Organic

Ease at managing employee data

Most recommended software for retail and FMCG industries. It helps in keeping records intact and also saves training time during attrition.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

What do you like best about SalesDiary?

User-friendly

What do you dislike about SalesDiary?

Billing software is missing.

Akash

Sales Manager

Used the software for : 6-12 months

Company Size :51-200 employees

4.0

Dec 22, 2018

Verified via Business email.

Verified Reviewer

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Review Source: Organic

Very useful in on field sales people tracking.

With SalesDiary, I am able to track my people in the field in real-time and manage our field force with ease. There is a definite increase in outlet coverage. Now we plan to double the number of users on SalesDiary.

Feature 4

Feature

Out of 5

Ease of use 4

Ease of use

Out of 5

Value for money 4

Value for money

Out of 5

Customer support 4

Customer support

Out of 5

What do you like best about SalesDiary?

Real-time tracking of field sales force.

What do you dislike about SalesDiary?

No cons as such for now.

Ashish

IT Manager

Used the software for : 6-12 months

Company Size :201-500 employees

5.0

Nov 19, 2018

Verified via Business email.

Verified Reviewer

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

Best SFA solution in India

Great team of energetic youngsters driven towards providing a robust solution for field sales automation. Best SFA app for ease of use. Sales Diary is a team of young, energetic people who believe in providing various solutions to the FMCG segment of business.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

What do you like best about SalesDiary?

Easy to operate, very supportive team, simple UI, easy reporting system, and good support.

What do you dislike about SalesDiary?

None.

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