What is Salesforce Commerce Cloud?

Salesforce Commerce Cloud is a leading e-commerce platform that unifies online and offline shopping experiences, enabling businesses to deliver personalized customer journeys, streamline operations, and drive growth with AI-powered insights and seamless integrations across sales, service, and marketing.

Pricing

Salesforce Commerce Cloud Starting Price

Awards
Salesforce Commerce Cloud Award

Our Awards and Recognition

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Key Features of Salesforce Commerce Cloud

Here are the powerful features that make Salesforce Commerce Cloud stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.

  • Order Lifecycle Management
  • Inventory Management
  • Customer Service Tools
  • Order Processing
  • Payment Processing
  • Fraud Management
  • Returns And Exchanges
  • Shipping And Fulfillment
  • Omnichannel Capabilities
  • Real Time Inventory Visibility
  • Order Routing
  • Reporting And Analytics
  • Customizable Workflows
  • Integration With Salesforce CRM
  • Mobile Access
  • Scalability
  • Security And Compliance
  • Promotions And Discounts
  • Customer Communication
  • Api Integration
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Salesforce Commerce Cloud Screenshots

Salesforce Commerce Cloud Specifications

Get a closer look at the technical specifications and system requirements for Salesforce Commerce Cloud. Find out if it's compatible with your operating system and other software.

Company Details :
Company Name : SalesForce Inc.
Headquarter : California
Full Address : Salesforce.com, Inc. The Landmark at One Market Suite 300 San Francisco, CA 94105 USA
Overview Provided by : SalesForce Inc.
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Language Support :
Dutch
English
French
Italian
Spanish
Swedish
Business :
StartUps
SMBs
Enterprises
Available Support :
Email
Phone
Live Support
Training
Tickets

Overall Salesforce Commerce Cloud Reviews

Thinking about using Salesforce Commerce Cloud? Check out verified user reviews & ratings based on Salesforce Commerce Cloud's features, user-friendliness, customer support, and other factors that contribute to its overall appeal.

5/5

Based on 2 Reviews

Write a Review Or
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Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Likelihood to recommend 90%

Likelihood to recommend

Out of 100%

Salesforce Commerce Cloud Pros and Cons Based on Customer Reviews

"User appreciates that Salesforce Commerce Cloud is a cloud-driven application, making it accessible from anywhere."

"Salesforce Commerce Cloud is known for its scalability, allowing businesses to grow without worrying about infrastructure limitations."

"It provides robust SEO features and marketing support, which can help boost online visibility and sales."

"The integration capabilities with other Salesforce products enhance productivity and streamline operations."

"The platform offers a comprehensive solution for order management, inventory, and customer relationship management."

"Users have noted that customer support response times can be slow at times."

"The cost can be a concern for smaller businesses or startups with limited budgets."

SoftwareSuggest reviews are authentic and verified. Here's how.

Showing 2 out of 2 Reviews

Garima K.

Software Engineer

5.0

Oct 19, 2020

Used the software for : 6-12 months

Company Size :10,001+ employees

Verified via Business email.

Verified Reviewer

The reviewer either uploaded a screenshot or invoice of the last billing, confirming their status as a current user of the software.

Verified User

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

Salesforce Commerce Cloud

Experience with Salesforce Commerce Cloud is strong. It is a cloud-driven application and a complete solution for client business in order management, inventory, channel, and customer relationship management all in one.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

What do you like best about Salesforce Commerce Cloud?

Cloud-driven application

What do you dislike about Salesforce Commerce Cloud?

The text "GIS Label Customization" does not contain any grammatical errors and does not require any corrections.

Anvesha V.

Analyst

5.0

Aug 04, 2020

Used the software for : Less than 6 months

Company Size :5001-10,000 employees

Verified via Business email.

Verified Reviewer

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

Salesforce Commerce Cloud

Salesforce Commerce Cloud is a cloud-based application designed to help organizations achieve greater productivity and increased revenue. It offers SEO features and marketing support through emails.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

What do you like best about Salesforce Commerce Cloud?

Salesforce Commerce Cloud is a complete order management system.

What do you dislike about Salesforce Commerce Cloud?

None observed.

Alternatives of Salesforce Commerce Cloud

Explore alternative software options that can fulfill similar requirements as Salesforce Commerce Cloud. Evaluate their features, pricing, and user feedback to find the perfect fit for your needs.

Salesforce Commerce Cloud FAQs

What are the top 5 features for Salesforce Commerce Cloud?

The top 5 features for Salesforce Commerce Cloud are:

  • CRM
  • Inventory Management
  • Data Security
  • Channel Management
  • Returns Management

What type of customer support is available from Salesforce Commerce Cloud?

The available support which Salesforce Commerce Cloud provides is:

  • Phone
  • Email
  • Live support
  • Tickets
  • Training

Where is the headquarters/company of Salesforce Commerce Cloud located?

The headquarters/company of Salesforce Commerce Cloud is located at California.

What platforms does Salesforce Commerce Cloud support?

Salesforce Commerce Cloud supports a variety of platforms including Android and IOS.

What types of businesses does Salesforce Commerce Cloud serve?

Salesforce Commerce Cloud serves a wide range of businesses, including but not limited to Startups, Enterprises & SMEs.

How is Salesforce Commerce Cloud commonly used?

Salesforce Commerce Cloud is commonly used for various purposes, such as Ecommerce, Shopping Cart, eCommerce and more.

Who are the primary competitors of Salesforce Commerce Cloud?

The three major competitors of Salesforce Commerce Cloud are Order Time, Megaventory Order Management and Freestyle. Compare and evaluate their features, advantages, disadvantages, and other aspects to find the best option for your business.

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