What is Salesforce Marketing Cloud?

Salesforce Marketing Cloud is a powerful tool that unifies marketing, sales, and service efforts in one app, enabling businesses to create personalized customer experiences, drive engagement, and boost growth effortlessly. No installation or credit card required to start.

Pricing

Salesforce Marketing Cloud Starting Price

Awards
Salesforce Marketing Cloud Award

Our Awards and Recognition

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Key Features of Salesforce Marketing Cloud

Here are the powerful features that make Salesforce Marketing Cloud stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.

  • Email Studio
  • Journey Builder
  • Content Builder
  • A/b Testing
  • Personalization
  • Segmentation
  • Automation Studio
  • Predictive Intelligence
  • Dynamic Content
  • Triggered Emails
  • Analytics Builder
  • Mobile Optimization
  • Email Deliverability
  • Data Extensions
  • Subscriber Management
  • Email Templates
  • Campaign Management
  • Reporting And Analytics
  • Api Integrations
  • Einstein Engagement Scoring

Salesforce Marketing Cloud Specifications

Get a closer look at the technical specifications and system requirements for Salesforce Marketing Cloud. Find out if it's compatible with your operating system and other software.

Company Details :
Company Name : SalesForce Inc.
Headquarter : California
Full Address : Salesforce.com, Inc. The Landmark at One Market Suite 300 San Francisco, CA 94105 USA
Overview Provided by : SalesForce Inc.
Salesforce Marketing Cloud Categories on SoftwareSuggest :
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Language Support :
English
Business :
StartUps
SMBs
Mid-Market
Enterprises
Available Support :
Email

Salesforce Marketing Cloud Comparisons

Compare Salesforce Marketing Cloud with other similar options available in Email Marketing Software. Explore the key differences to see why it's the top choice for businesses and individuals.

Salesforce Marketing Cloud Resources

Overall Salesforce Marketing Cloud Reviews

Thinking about using Salesforce Marketing Cloud? Check out verified user reviews & ratings based on Salesforce Marketing Cloud's features, user-friendliness, customer support, and other factors that contribute to its overall appeal.

4.2/5

Based on 5 Reviews

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Feature 4

Feature

Out of 5

Ease of use 4.6

Ease of use

Out of 5

Value for money 4.4

Value for money

Out of 5

Customer support 3.8

Customer support

Out of 5

Likelihood to recommend 80%

Likelihood to recommend

Out of 100%

Salesforce Marketing Cloud Pros and Cons Based on Customer Reviews

"Users appreciate the ability to customize the platform to meet specific business needs."

"The platform seamlessly integrates with CRM applications, enhancing customer relationship management."

"Salesforce Marketing Cloud is cloud-deployed, making it accessible from anywhere and easy to scale."

"It effectively manages leads and allows for customized report generation, which users find beneficial."

"Users have reported issues with the UI in template-based emails, which can affect usability."

"Support groups tend to focus more on technical issues rather than providing marketing strategy guidance."

SoftwareSuggest reviews are authentic and verified. Here's how.

Showing 5 out of 5 Reviews

Ashish S.

5.0

Dec 02, 2020

Used the software for : 2+ years

Company Size :51-200 employee

Verified via Business email.

Verified Reviewer

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

User interface is very friendly

Salesforce is an amazing cloud storage software that helps you gather all your client data in one place for fast access. Its user interface is friendly and easy to use.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Murali B.

2.0

Oct 20, 2020

Used the software for : 6-12 years

Company Size :51-200 employee

Verified via Business email.

Verified Reviewer

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

works great but too technical

Seamlessly integrates pre-sales with marketing collateral but relies heavily on customization tools like LWC, which restrict ease of use in many areas. Additionally, support groups, though extensive, focus only on technical aspects and not on marketing strategies.

Feature 2

Feature

Out of 5

Ease of use 4

Ease of use

Out of 5

Value for money 4

Value for money

Out of 5

Customer support 1

Customer support

Out of 5

Salesforce Marketing Cloud Mobile App Experience

1 2 3 4 5 6 7 8 9 10

Salesforce Marketing Cloud After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Salesforce Marketing Cloud?

cloud-deployed

What do you dislike about Salesforce Marketing Cloud?

less technical dependency and more marketing concept implementation

Do you think Salesforce Marketing Cloud delivers value for the money spent?

No

Are you satisfied with Salesforce Marketing Cloud features?

Yes

Did implimentation of Salesforce Marketing Cloud was easy?

No

What features is Salesforce Marketing Cloud currently missing?

ease of use

Garima K.

Software Engineer

5.0

Oct 01, 2020

Used the software for : Less than 6 months

Company Size :10,001+ employees

Verified via Business email.

Verified Reviewer

The reviewer either uploaded a screenshot or invoice of the last billing, confirming their status as a current user of the software.

Verified User

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

Salesforce Marketing Cloud

Experience with Salesforce Marketing Cloud is strong. Its email marketing application helps clients run their businesses. It is easy to customize as needed by the client and can be connected to CRM applications.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

What do you like best about Salesforce Marketing Cloud?

Cloud-driven platform

What do you dislike about Salesforce Marketing Cloud?

UI issue in template-based emails

Garima K.

5.0

Aug 11, 2020

Used the software for : 2+ years

Company Size :51-200 employee

Verified via Business email.

Verified Reviewer

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

Salesforce Marketing Cloud is a game-changer! It’s intuitive and powerful, making campaign management a breeze. The customer insights are invaluable. It’s like having a marketing team in your pocket!

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Dipali

Research Analyst

4.0

Apr 29, 2020

Used the software for : More than 1 year

Company Size :1001-5000 employees

Verified via Business email.

Verified Reviewer

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

Good Software for managing leads

My organization is using this and is quite happy with the software. We will continue to use it with more advanced versions. Happy with the software :)

Feature 3

Feature

Out of 5

Ease of use 4

Ease of use

Out of 5

Value for money 3

Value for money

Out of 5

Customer support 3

Customer support

Out of 5

What do you like best about Salesforce Marketing Cloud?

I like the way it manages all the leads in a proper format. A plus point is that I can spool reports in a customized format.

What do you dislike about Salesforce Marketing Cloud?

Session expires soon while spooling the report. Apart from this, it takes a lot of time to load the report if the number of leads is on the higher side.

Alternatives of Salesforce Marketing Cloud

Explore alternative software options that can fulfill similar requirements as Salesforce Marketing Cloud. Evaluate their features, pricing, and user feedback to find the perfect fit for your needs.

Salesforce Marketing Cloud FAQs

What type of customer support is available from Salesforce Marketing Cloud?

The available support which Salesforce Marketing Cloud provides is:

  • Email

Where is the headquarters/company of Salesforce Marketing Cloud located?

The headquarters/company of Salesforce Marketing Cloud is located at California.

What types of businesses does Salesforce Marketing Cloud serve?

Salesforce Marketing Cloud serves a wide range of businesses, including but not limited to Startups, SMBs, Mid-Market & Enterprises.

How is Salesforce Marketing Cloud commonly used?

Salesforce Marketing Cloud is commonly used for various purposes, such as Campaign Management and more.

Who are the primary competitors of Salesforce Marketing Cloud?

The three major competitors of Salesforce Marketing Cloud are MoonMail, MailKitchen and Covideo. Compare and evaluate their features, advantages, disadvantages, and other aspects to find the best option for your business.

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