20 Best Competitors and Alternatives to Salesforce Service Cloud

Showing 1 - 20 of 86 products
#1

Salesforce has been instrumental in helping our business grow. The platform's versatility, automation, and analytics tools have streamlined our operations and improved our ability to serve our customers. While there is a learning curve, the investment is worth it, and the res... Read Salesforce Reviews

Starting Price: $25 User/Month

Mobile App
API

Common Salesforce and Salesforce Service Cloud Alternatives

Salesforce review compared to Salesforce Service Cloud

"Budget friendly, yet exhaustive CRM " - Pratik Jha

#2

full function help desk to track all customers tickets and activities need to add asset management to mange customers assets and to add one calendar for tasks of team and team leader Read Zoho Desk Reviews

Starting Price: Available on Request

Mobile App
API

Common Zoho Desk and Salesforce Service Cloud Alternatives

Zoho Desk review compared to Salesforce Service Cloud

"zoho desk" - Radwa

#3

Very easy to keep everything organized and to keep track of everything. We are a small and growing e-commerce business using Hiver for 2+ years. It helps to keep everything from being lost in the shuffle and allows us to share important information about our clients amongst the t... Read Hiver Reviews

Starting Price: $14 User/Month

Comparison:

Hiver VS Front

Common Hiver and Salesforce Service Cloud Alternatives

Hiver review compared to Salesforce Service Cloud

"They are fantastic at onboarding. They kept offering follow ups even when everybody was up and using it." - Waleed Farooq

#4

With Freshworks, there are always bugs in the system to fix and improvements to make.The feature of Marketing Automation & Sales sequences are very good. I can modify it according to my convenience. I can create many journeys that can run simultaneously. Read Freshsales Reviews

Starting Price: Available on Request

Mobile App
API

Common Freshsales and Salesforce Service Cloud Alternatives

Freshsales review compared to Salesforce Service Cloud

"Review for Freshsales" - islam. Pakistan

#5

I have used this platform and obtained too much knowledge about how to solve our business planning issues and other projects. Best and best place to meet up with new ideas. Read Freshdesk Reviews

Starting Price: Available on Request

API

Comparison:

Freshdesk VS HappyFox

Common Freshdesk and Salesforce Service Cloud Alternatives

Freshdesk review compared to Salesforce Service Cloud

"Review for freshdesk " - Iqra Khadim

#6

With Tidio, engaging and interacting with our customers through live chats across multiple communication channels in real time is simple. It offers the best Help Desk Services. Read Tidio Reviews

Starting Price: Available on Request

Comparison:

Tidio VS Freshchat

Common Tidio and Salesforce Service Cloud Alternatives

Tidio review compared to Salesforce Service Cloud

"Consummate and superlative Help Desk Software." - Ashley Nyawira

#7

Hubspot has made email campaigning easier for my organization. The features are good but it need a little bit of technical know-how to maneuver, even though there are guide pop-ups to teach how to use each feature Read Hubspot CRM Reviews

Starting Price: $45 Per Month

Mobile App

Common Hubspot CRM and Salesforce Service Cloud Alternatives

Hubspot CRM review compared to Salesforce Service Cloud

"The use of Hubspot CRM" - Judith Richard

#8

awesome software to use with clients and the user friendly. At the same time it contains very good option to work with it. Really great one to use n will recommend all to use this software. Kudos to you. Read Olark Reviews

Starting Price: $17 Agent/Month

Comparison:

Olark VS Freshchat

Common Olark and Salesforce Service Cloud Alternatives

Olark review compared to Salesforce Service Cloud

"Easyness of Olark" - Naveen Pabreja

#9

I am using EngageBay with one of my clients, a small travel business. We have been using EngageBay for almost 3 years now for our newsletters, customer service, and marketing automation in two languages. We integrated EngageBay with GravityForms on our WP site and automated the c... Read EngageBay Reviews

Starting Price: Available on Request

Common EngageBay and Salesforce Service Cloud Alternatives

EngageBay review compared to Salesforce Service Cloud

"Comprehensive CRM cloud software with great value for money" - Christina Oehler (Comquat)

#10

Wonder full app! I really like the user interface, dashboard and also like the QR code feature. Satisfied with the app management system. Thank you ubiAttendance Read ControlHippo Reviews

Starting Price: Available on Request

Common ControlHippo and Salesforce Service Cloud Alternatives

ControlHippo review compared to Salesforce Service Cloud

"Wonderful App" - Riya Shakya

#11

Drawing from a positive past experience at my former company, I Confidently suggested the Document360 service upon joining my current workplace. A strong testament to their excellence lies in returning customers and I gladly endorse them whenever inquired about knowledge base sof... Read Document360 Reviews

Starting Price: $149 Per Month

Free Trial

Common Document360 and Salesforce Service Cloud Alternatives

Document360 review compared to Salesforce Service Cloud

"The Ultimate Champion of Knowledge Base Platforms - Document360" - Manoj K.S

#12

We love using live agents on a daily bases. Saves us lots of time. We know when and what to do. We do not forget to write to any of our customers. And it's straightforward to use. Read LiveAgent Reviews

Starting Price: $9 Agent/Month

Mobile App
API
Free Trial

Common LiveAgent and Salesforce Service Cloud Alternatives

LiveAgent review compared to Salesforce Service Cloud

"easy to use and very helpful customer service tool" - Jozef

#13

MyOperator is a cloud-based call management system that provides effective call management solutions for businesses, enabling them to improve their customer service and productivity. Read MyOperator Reviews

Starting Price: $35 Per Month

Mobile App
API
Free Trial

Common MyOperator and Salesforce Service Cloud Alternatives

MyOperator review compared to Salesforce Service Cloud

"Write Review for MyOperator" - Sweet Farah

#14

We started using ProProfs Help Desk as a replacement for our in-house ticketing system. The tool was recommended to us by many businesses who had lately adopted multiple ProProfs products. We use this tool to efficiently handle all our inbound and outbound email communications fr... Read ProProfs Help Desk Reviews

Starting Price: $30 Per Month

API
Free Trial

Common ProProfs Help Desk and Salesforce Service Cloud Alternatives

ProProfs Help Desk review compared to Salesforce Service Cloud

"One of the best ticketing software available in the market" - Bernice Sander

#15

It is a good ticketing software. It is very easy to use. This made our process smoother. The backend support team is also nice. We get on-time support from them. Read Faveo HelpDesk Reviews

Starting Price: $5500 Onetime

API
Free Trial

Common Faveo HelpDesk and Salesforce Service Cloud Alternatives

Faveo HelpDesk review compared to Salesforce Service Cloud

"Ticketing softwer " - Manisha Nayak

#16

Fluead is well-designed Hybrid Customer relationship management software for both product and service based SME’s needs. Learn more about FLUEAD - CRM

Starting Price: Available on Request

API
Free Trial

Common FLUEAD - CRM and Salesforce Service Cloud Alternatives

#17

One of the key strengths of Simplify360 is its ability to provide a comprehensive view of a business's social media performance. The platform offers real-time monitoring of social conversations and sentiment analysis, which helps companies to understand how customers perceive... Read Simplify360 Reviews

Starting Price: Available on Request

API
Free Trial

Common Simplify360 and Salesforce Service Cloud Alternatives

Simplify360 review compared to Salesforce Service Cloud

"review of simplify360" - simplify360

#18

TeamSupport help desk software is a powerful, yet easy-to-use, cloud-based solution that helps B2B companies get their focus back on the customer by enhancing collaboration and breaking down internal barriers. Learn more about TeamSupport

Starting Price: $65 Agent/Month/Billed Annually

API
Free Trial

Common TeamSupport and Salesforce Service Cloud Alternatives

#19

Landbot is an easy to use, no-code answer for making conversational chatbot applications. Everyday applications consolidate the advantages of an intelligent casual point of interaction with rich UI components while computerizing progressed information work processes like business... Read Landbot Reviews

Starting Price: $39 Per Month

API
Free Trial

Common Landbot and Salesforce Service Cloud Alternatives

Landbot review compared to Salesforce Service Cloud

"my persanel review on landbot" - raza saab

#20

Zingtree is an insightful and accurate Customer support platform that offers a complete package of continually improve the support process. Integrate with CRM and Live Chat software i.e. Zendesk, Salesforce, Freshdesk Wordpress, Zopim etc. Learn more about Zingtree

Starting Price: $8 Per Month

API
Free Trial

Common Zingtree and Salesforce Service Cloud Alternatives

Last Updated: October 19, 2023