What is Zoho SalesIQ?

Sales IQ is a hassle free live chat software re imagined for business growth. This Live chat software which increase sales, improve customer service and play analytics rolled into one platform.

Pricing

Zoho SalesIQ Starting Price

$ 0/Operator/Month

Awards
Zoho SalesIQ Award

Our Awards and Recognition

More Awards
Need a Little Help?

Talk with a software expert for free. Get a list of software that's great for you in less than 10 minutes.

Zoho SalesIQ Screenshots

Key Features of Zoho SalesIQ

Here are the powerful features that make Zoho SalesIQ stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.

  • CRM
  • CRM integration
  • Performance Management
  • Appointment Management
  • Google Analytics
  • Webmaster & Sitemap
  • Lead Management
  • Call Routing
  • API Integration
  • Call Recording
  • Data Security
  • Channel Management
  • Social Media Integration
  • Collaboration Tools
  • Onboarding
  • Self Service Portal
  • Agent Scheduling
  • Call Me Option
  • Co-Browsing
  • Customizable Branding
  • Knowledge Database
  • Offline Form
  • Persistent Chat
  • Proactive Invitations
  • Transfers / Routing
  • Visitor Targeting
  • Visitor banning
  • Real Time Monitoring
  • File Sharing
  • Automatic Greetings
  • Personal Greetings
  • Visitor Tracking
  • Automatic Chat Translation
  • Customer Feedback
  • Live chat system
  • Feedback Management
  • Surveys & Feedback
  • Call Monitoring
  • Lead Capture
  • Lead Scoring
  • Lead Nurturing
  • Prospecting Tools
  • Analytics
  • Multilingual Support
  • Automated Routing
  • Data Management
  • Reporting
  • Custom Integrations
  • Customer Segmentation
  • Communication Management
  • Feedback Collection
  • Multi-Channel Communication
  • Call Reporting
  • Appointment Scheduling
  • Screen Sharing
  • Dashboard
  • Email scheduling
  • Third Party Integration
  • Live Chat
  • Email Distribution
  • Drag & Drop
  • Multi-Channel Collection
  • Canned Responses
  • Geo Targeting
  • Proactive Chat
  • Chat History
  • Conversation Notes
  • Supervise Chats
  • Pre and Post Chat Forms
  • Segmentation
  • Chatbot
  • Email Automation
  • Internal Chat Integration
  • Engagement Monitoring
  • Personalization
  • On-Screen Chats
  • Multi-Language
  • Lead Enrichment
  • Lead Notifications
  • Service Department
  • Transfers/Routing
  • Mobile Messaging
  • Form Creation
  • IP Blocking
  • Product Recommendations
  • Lead Qualification
  • Visual Chatbot Builder
  • Chatbot Configuration
  • Conversation Flow Builder
  • Bot Building & Solutions
  • Mobile SDKs
  • Codeless Bot
  • Scripted Bot
  • Screenshare
  • Chat Routing
  • Proactive Chat Triggers
  • Profile Enrichment
  • Instagram Integration
  • Typing Preview
  • Chat Supervision
  • Profanity Management
  • Mobile SDK
  • Chat Translation
  • Collaboration and communication tools
  • Chatbot Automation
  • Co-browsing and Screen Sharing
  • Visitor Analytics
Show More

Zoho SalesIQ Pricing

Here are the pricing plans for Zoho SalesIQ. Choose the plan that best fits your requirements and budget. Get Detailed Zoho SalesIQ pricing as per your requirements.

Free
$ 0
Operator/Month
  • 3 operator licenses
  • File sharing
  • Track and engage with 10K visitors/month
  • Basic visitor information
  • Mobile SDK
Basic
$ 5
Operator/Month
  • Track and engage with 50K visitors/month
  • Chat routing
  • Proactive chat triggers
  • Lead scoring and company scoring
  • Audio call and screen sharing
Professional
$ 10
Operator/Month
  • Block IP
  • Track and engage with 100K visitors/month
  • Unlimited chat sessions
  • 5 custom chatbots
  • Instant Messaging integration (Instagram, FB Messenger, Whatsapp, etc.)
Enterprise
$ 17
Operator/Month
  • Chat translation
  • Company profile enrichment using Zia
  • Track and engage with 200K visitors/month
  • Abusive content management
  • 10 custom chatbots

Zoho SalesIQ Specifications

Get a closer look at the technical specifications and system requirements for Zoho SalesIQ. Find out if it's compatible with your operating system and other software.

Deployment :
Cloud Based
Subscription Plan :
Monthly, Yearly
Accessibility :
API
Customization
Mobile Support
Desktop Platforms :
Web app
MacOs
Windows
Mobile Platforms :
Language Support :
Arabic
Bulgarian
Chinese
Czech
Danish
English
French
German
Greek
Hindi
Hungarian
Indonesian
Italian
Japanese
Korean
Polish
Portuguese
Russian
Slovenian
Spanish
Swedish
Thai
Turkish
Ukrainian
Vietnamese
Business :
Freelancers
StartUps
SMBs
Agencies
Enterprises
Available Support :
Email
Phone
Live Support
Training
Tickets
Integrations :
  • Zoho CRM
  • Zoho Sites
  • Zoho Desk
  • Zoho Campaigns
  • Zoho Mail
  • Zoho Assist
  • Zoho Flow
  • WordPress
  • WhatsApp
  • Instagram
  • Facebook Messenger
  • Telegram
  • Blogger
  • Unbounce
  • Wix
  • Shopify
  • Mailchimp
  • Clearbit
  • Salesforce
  • Google Analytics
  • Kissmetrics
  • Haptik
Company Details :
Company Name : Zoho Corporation Pvt. Ltd.
Headquarter : Chennai
Website : Visit Website
Full Address : Estancia IT Park, Plot no. 140, 151, GST Road, Vallancheri, Chengalpattu District, Tamil Nadu - 603202

Zoho SalesIQ Comparisons

Compare Zoho SalesIQ with other similar options available in Live Chat Software. Explore the key differences to see why it's the top choice for businesses and individuals.

Zoho SalesIQ Description

Here's the comprehensive description of Zoho SalesIQ. Gain a brief understanding of its unique features and exceptional benefits.

With SalesIQ, provide support to customers and engage with visitors in real time. Be it marketing, support, or sales, SalesIQ is the only tool you need for all of it. It empowers your agents to know about their visitors before engaging with them. You don't have to worry about losing out on a prospect anymore—SalesIQ automatically sends messages to identify leads and grab their attention with proactive chat triggers.

Zoho SalesIQ Customers

Zoho SalesIQ Customers
Zoho SalesIQ Customers
Zoho SalesIQ Customers
Zoho SalesIQ Customers
Zoho SalesIQ Customers
Zoho SalesIQ Customers
Zoho SalesIQ Customers
Zoho SalesIQ Customers

Zoho SalesIQ Videos

Overall Zoho SalesIQ Reviews

Thinking about using Zoho SalesIQ? Check out verified user reviews & ratings based on Zoho SalesIQ's features, user-friendliness, customer support, and other factors that contribute to its overall appeal.

4.4/5

Based on 5 Reviews

Write a Review Or
Ask a question
Feature Feature 4.6

Feature

Out of 5

Ease of use Ease of use 4.6

Ease of use

Out of 5

Value for money Value for money 4.6

Value for money

Out of 5

Customer support Customer support 4.4

Customer support

Out of 5

Likelihood to recommend Likelihood to recommend 80%

Likelihood to recommend

Out of 100%

Zoho SalesIQ Pros and Cons

"Zoho SalesIQ is its ability to capture visitor details and allow you to retarget them for sales or business promotion. Additionally, the easy integration with WhatsApp chat bot and the ability to initiate chat with valuable customers are also impressive features. Overall, Zoho SalesIQ seems to be a versatile and user-friendly tool for businesses looking to engage with their website visitors and grow their sales."

"Zoho salesIQ have free in application calls that enables me to make calls to my clients so that I can resolve their issues so faster compared on chats alone, you easily append knowledgebase to the footer of the widget for the clients to easily access"

"There are many things that I found impressive about Zoho SalesIQ, but the two things that stand out the most are its ease of use and its powerful features.As someone who is not very tech-savvy, I was really surprised at how easy it was to use Zoho SalesIQ. The user interface is very intuitive and user-friendly, and I was able to set it up and start using it within minutes.Another thing that I really liked about Zoho SalesIQ is its wealth of features. It has everything that you would need in a chat software, and then some. For example, I really appreciate the fact that I can see the location and time of my website visitors. This has come in handy on more than one occasion when providing customer service."

"Zoho could consider adding more advanced targeting and retargeting options, as well as additional integrations with other messaging platforms beyond WhatsApp. Additionally, they could focus on making the interface even more user-friendly and intuitive to help users navigate and utilize the tool more effectively."

"The tool is expensive to use as you have to pay per user per agent you have on the tool and hence affecting company ROI"

"The notifications on the Android app could be improved. Sometimes I miss chats because I don't get notified in a timely manner."

5 Zoho SalesIQ Reviews

Hear directly from customers who have used Zoho SalesIQ. Read their experiences, feedback, and ratings to gain valuable insights into how this software has benefited their businesses.

AlittaJ.

MANAGER

Used the software for : Less than 6 months (Daily)

Company Size :1-10 employees

Verified By : google

4.0

Apr 17, 2023

24/7 Service at Your Fingertips: Zoho Sales IQ

Zoho Sales IQ is a great tool that lets me see who visits my website, capture their information, and promote my business to them. It is very easy to use, and I can even integrate it with the WhatsApp chat bot to chat with my valuable customers. With Zoho Sales IQ, I can retarget visitors to my website and grow my business!

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 4

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 4

Customer support

Out of 5

Zoho SalesIQ After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Zoho SalesIQ?

Zoho SalesIQ is its ability to capture visitor details and allow you to retarget them for sales or business promotion. Additionally, the easy integration with WhatsApp chat bot and the ability to initiate chat with valuable customers are also impressive features. Overall, Zoho SalesIQ seems to be a versatile and user-friendly tool for businesses looking to engage with their website visitors and grow their sales.

What do you dislike about Zoho SalesIQ?

Zoho could consider adding more advanced targeting and retargeting options, as well as additional integrations with other messaging platforms beyond WhatsApp. Additionally, they could focus on making the interface even more user-friendly and intuitive to help users navigate and utilize the tool more effectively.

What features is Zoho SalesIQ currently missing?

They could focus on making the interface even more user-friendly and intuitive to help users navigate and utilize the tool more effectively.

What other products like Zoho SalesIQ have you used or evaluated?

LiveChat, Zendesk Chat

BahatiA.

software developer

Used the software for : 6-12 months (Daily)

Company Size :51-200 employees

Verified By : linkedin

5.0

Mar 20, 2023

Easy to set up the software

The software is easy to set up and use; you only embed the code into the website and start chatting with customers without technical knowledge.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Zoho SalesIQ Mobile App Experience

1 2 3 4 5 6 7 8 9 10

Zoho SalesIQ After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Zoho SalesIQ?

Zoho salesIQ have free in application calls that enables me to make calls to my clients so that I can resolve their issues so faster compared on chats alone, you easily append knowledgebase to the footer of the widget for the clients to easily access

What do you dislike about Zoho SalesIQ?

The tool is expensive to use as you have to pay per user per agent you have on the tool and hence affecting company ROI

What features is Zoho SalesIQ currently missing?

WhatsApp integration is easy, but they are not able to identify the names of the clients, rather they will still show the client as site visitor

MirN.

Founder

Used the software for : 1-2 years (Daily)

Company Size :1-10 employees

Verified By : linkedin

4.0

Nov 21, 2022

The best chat software for website.

I have been using Zoho SalesIQ for almost two years and am happy. It has helped me increase my website's conversion rate and has also helped me to provide better customer service. The best thing about Zoho SalesIQ is that it is straightforward to use and set up. It also has many features that other chat software lack, like IP number, location, and time of website visitors, which is very helpful in providing targeted customer service. Overall, I would recommend Zoho SalesIQ to anyone looking for good chat software for their website.

Feature Feature 4

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 4

Value for money

Out of 5

Customer support Customer support 4

Customer support

Out of 5

Zoho SalesIQ After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Zoho SalesIQ?

There are many things that I found impressive about Zoho SalesIQ, but the two things that stand out the most are its ease of use and its powerful features.As someone who is not very tech-savvy, I was really surprised at how easy it was to use Zoho SalesIQ. The user interface is very intuitive and user-friendly, and I was able to set it up and start using it within minutes.Another thing that I really liked about Zoho SalesIQ is its wealth of features. It has everything that you would need in a chat software, and then some. For example, I really appreciate the fact that I can see the location and time of my website visitors. This has come in handy on more than one occasion when providing customer service.

What do you dislike about Zoho SalesIQ?

The notifications on the Android app could be improved. Sometimes I miss chats because I don't get notified in a timely manner.

What features is Zoho SalesIQ currently missing?

The only missing feature that I can think of is the ability to schedule chats. It would be nice to be able to schedule chats in advance so that I can be available at specific times to talk to my website visitors.

What other products like Zoho SalesIQ have you used or evaluated?

Crisp Chat

How Zoho SalesIQ is better/different from its competitors?

First of all, Zoho SalesIQ is very easy to use and set up. This is in contrast to Crisp Chat, which can be a bit more complicated to use. Another thing that sets Zoho SalesIQ apart are its features. For example, Zoho SalesIQ allows us to see the location and time of your website visitors. This is a very helpful feature that not all chat software offers.

Falguni

Used the software for : 2+ years

Company Size :51-200 employee

4.0

Feb 17, 2017

Sales IQ is a good tools for support

My team deployed SalesIQ for our website and immediately had customers splurging in to chat and ask questions about the products offered by our firm. Immediate answers and help could be provided and there was a lot of interaction between the customers and our sales representatives. There is a lot of convenience in using this live chat software as the customers don't have to repeatedly give a call or keep sending emails for enquiries. There is absolute ease of use and looking forward to keep working with the product! Sales IQ is a good tool for support, sales power, UX etc. The client servicing team is ever present and very smart. Every single representative that my team has interacted with has been patient, knowledgeable and very professional.

Feature Feature 4

Feature

Out of 5

Ease of use Ease of use 4

Ease of use

Out of 5

Value for money Value for money 4

Value for money

Out of 5

Customer support Customer support 4

Customer support

Out of 5

Trupti

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Feb 13, 2017

The customer service is fast and extremely helpful

The features that SalesIQ brings along with it are great, the graphics excellent, and most importantly, the customer service is fast and extremely helpful. This live chat tool is just easy, efficient and very intuitive. Adding a Live chat feature is hands down the best idea while developing a website!! It works very well with the customers. The response, feedback and user experience changes dramatically once a live chat software is put to use. It serves as a great alternative to those who cannot afford to make phone calls during the daytime, but have some idle time while on other conversation! Sales IQ live chat software has helped improve business communication and overall efficiencies across all the verticals within our firm. Recommended for business professionals seeking to improve communication within their business.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Alternatives of Zoho SalesIQ

Explore alternative software options that can fulfill similar requirements as Zoho SalesIQ. Evaluate their features, pricing, and user feedback to find the perfect fit for your needs.

Zoho SalesIQ FAQs

How much does Zoho SalesIQ cost?

The starting price of Zoho SalesIQ is ₹ 0/Operator/Month. It has different pricing plans:

  1. Free : ₹ 0/Operator/Month
  2. Basic : ₹ 350/Operator/Month
  3. Professional : ₹ 750/Operator/Month
  4. Enterprise : ₹ 1200/Operator/Month

Zoho SalesIQ also provides a free trial to users.

What apps do Zoho SalesIQ integrate with?

Zoho SalesIQ integrates with various apps:

  • Zoho CRM
  • Zoho Sites
  • Zoho Desk
  • Zoho Campaigns
  • Zoho Mail
  • Zoho Assist
  • Zoho Flow
  • WordPress
  • WhatsApp
  • Instagram
  • Facebook Messenger
  • Telegram
  • Blogger
  • Unbounce
  • Wix
  • Shopify
  • Mailchimp
  • Clearbit
  • Salesforce
  • Google Analytics
  • Kissmetrics
  • Haptik

What are the top 5 features for Zoho SalesIQ?

The top 5 features for Zoho SalesIQ are:

  • CRM
  • CRM integration
  • Performance Management
  • Appointment Management
  • Google Analytics