Zoho SalesIQ
What is Zoho SalesIQ?
Sales IQ is a hassle free live chat software re imagined for business growth. This Live chat software which increase sales, improve customer service and play analytics rolled into one platform.
Zoho SalesIQ Starting Price
$ 0/Operator/Month
Zoho SalesIQ Awards
Get an Overview for the Leaders Matrix at glance
Our Awards and Recognition
Zoho SalesIQ Screenshots
Key Features of Zoho SalesIQ
- Agent Scheduling
- Co-Browsing
- Customizable Branding
- Knowledge Database
- Persistent Chat
- Proactive Invitations
- Visitor Targeting
- Real Time Monitoring
- Automatic Greetings
- Visitor Tracking
- Automatic Chat Translation
- Lead Scoring
- Live Chat
- Canned Responses
- Internal Chat Integration
- IP Blocking
Zoho SalesIQ Users
Business
- Freelancers
- StartUps
- SMEs
- Agencies
- Enterprises
Available Support
- Phone
- Live Support
- Training
- Tickets
Specifications
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Deployment:
Cloud Based
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Payment:
Monthly, Yearly
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Api
-
Customization
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Mobile Support
Language Support
- Arabic
- Bulgarian
- Chinese
- Czech
- Danish
- English
- French
- German
- Greek
- Hindi
- Hungarian
- Indonesian
- Italian
- Japanese
- Korean
- Polish
- Portuguese
- Russian
- Slovenian
- Spanish
- Swedish
- Thai
- Turkish
- Ukrainian
- Vietnamese
Zoho SalesIQ Categories on SoftwareSuggest
Zoho SalesIQ Pricing
- 3 operator licenses
- File sharing
- Track and engage with 10K visitors/month
- Basic visitor information
- Mobile SDK
- Track and engage with 50K visitors/month
- Chat routing
- Proactive chat triggers
- Lead scoring and company scoring
- Audio call and screen sharing
- Block IP
- Track and engage with 100K visitors/month
- Unlimited chat sessions
- 5 custom chatbots
- Instant Messaging integration (Instagram, FB Messenger, Whatsapp, etc.)
Company Details
Zoho Corporation Pvt. Ltd.
Chennai
4141 Hacienda Drive Pleasanton, California 94588 USA
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Zoho SalesIQ Description
With SalesIQ, provide support to customers and engage with visitors in real time. Be it marketing, support, or sales, SalesIQ is the only tool you need for all of it. It empowers your agents to know about their visitors before engaging with them. You don't have to worry about losing out on a prospect anymore—SalesIQ automatically sends messages to identify leads and grab their attention with proactive chat triggers.
Zoho SalesIQ Customers
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Alternatives of Zoho SalesIQ
Available on request
Available on request
Zoho SalesIQ Videos
Integrations
Zoho CRM, Zoho Sites, Zoho Desk, Zoho Campaigns, Zoho Mail, Zoho Assist, Zoho Flow, WordPress, WhatsApp, Instagram, Facebook Messenger, Telegram, Blogger, Unbounce, Wix, Shopify, Mailchimp, Clearbit, Salesforce, Google Analytics, Kissmetrics, Haptik
Overall Reviews
Zoho SalesIQ Pros and Cons
Pros
"Zoho SalesIQ is its ability to capture visitor details and allow you to retarget them for sales or business promotion. Additionally, the easy integration with WhatsApp chat bot and the ability to initiate chat with valuable customers are also impressive features. Overall, Zoho SalesIQ seems to be a versatile and user-friendly tool for businesses looking to engage with their website visitors and grow their sales."
"Zoho salesIQ have free in application calls that enables me to make calls to my clients so that I can resolve their issues so faster compared on chats alone, you easily append knowledgebase to the footer of the widget for the clients to easily access"
"There are many things that I found impressive about Zoho SalesIQ, but the two things that stand out the most are its ease of use and its powerful features.As someone who is not very tech-savvy, I was really surprised at how easy it was to use Zoho SalesIQ. The user interface is very intuitive and user-friendly, and I was able to set it up and start using it within minutes.Another thing that I really liked about Zoho SalesIQ is its wealth of features. It has everything that you would need in a chat software, and then some. For example, I really appreciate the fact that I can see the location and time of my website visitors. This has come in handy on more than one occasion when providing customer service."
Cons
"Zoho could consider adding more advanced targeting and retargeting options, as well as additional integrations with other messaging platforms beyond WhatsApp. Additionally, they could focus on making the interface even more user-friendly and intuitive to help users navigate and utilize the tool more effectively."
"The tool is expensive to use as you have to pay per user per agent you have on the tool and hence affecting company ROI"
"The notifications on the Android app could be improved. Sometimes I miss chats because I don't get notified in a timely manner."
Zoho SalesIQ Reviews (5)
Alitta J.
MANAGER
Used the software for : Less than 6 months (Daily)
Company Size :1-10 employees
24/7 Service at Your Fingertips: Zoho Sales IQ
Zoho Sales IQ is a great tool that lets me see who visits my website, capture their information, and promote my business to them. It is very easy to use, and I can even integrate it with the WhatsApp chat bot to chat with my valuable customers. With Zoho Sales IQ, I can retarget visitors to my website and grow my business!
Zoho SalesIQ After Sales Service Rating
What do you like best about Zoho SalesIQ?
Zoho SalesIQ is its ability to capture visitor details and allow you to retarget them for sales or business promotion. Additionally, the easy integration with WhatsApp chat bot and the ability to initiate chat with valuable customers are also impressive features. Overall, Zoho SalesIQ seems to be a versatile and user-friendly tool for businesses looking to engage with their website visitors and grow their sales.
What do you dislike about Zoho SalesIQ?
Zoho could consider adding more advanced targeting and retargeting options, as well as additional integrations with other messaging platforms beyond WhatsApp. Additionally, they could focus on making the interface even more user-friendly and intuitive to help users navigate and utilize the tool more effectively.
What features is Zoho SalesIQ currently missing?
They could focus on making the interface even more user-friendly and intuitive to help users navigate and utilize the tool more effectively.
What other products like Zoho SalesIQ have you used or evaluated?
LiveChat, Zendesk Chat
Bahati A.
software developer
Used the software for : 6-12 months (Daily)
Company Size :51-200 employees
Easy to set up the software
The software is easy to set up and use; you only embed the code into the website and start chatting with customers without technical knowledge.
Zoho SalesIQ Mobile App Experience
Zoho SalesIQ After Sales Service Rating
What do you like best about Zoho SalesIQ?
Zoho salesIQ have free in application calls that enables me to make calls to my clients so that I can resolve their issues so faster compared on chats alone, you easily append knowledgebase to the footer of the widget for the clients to easily access
What do you dislike about Zoho SalesIQ?
The tool is expensive to use as you have to pay per user per agent you have on the tool and hence affecting company ROI
What features is Zoho SalesIQ currently missing?
WhatsApp integration is easy, but they are not able to identify the names of the clients, rather they will still show the client as site visitor
Mir N.
Founder
Used the software for : 1-2 years (Daily)
Company Size :1-10 employees
The best chat software for website.
I have been using Zoho SalesIQ for almost two years and am happy. It has helped me increase my website's conversion rate and has also helped me to provide better customer service. The best thing about Zoho SalesIQ is that it is straightforward to use and set up. It also has many features that other chat software lack, like IP number, location, and time of website visitors, which is very helpful in providing targeted customer service. Overall, I would recommend Zoho SalesIQ to anyone looking for good chat software for their website.
Zoho SalesIQ After Sales Service Rating
What do you like best about Zoho SalesIQ?
There are many things that I found impressive about Zoho SalesIQ, but the two things that stand out the most are its ease of use and its powerful features.As someone who is not very tech-savvy, I was really surprised at how easy it was to use Zoho SalesIQ. The user interface is very intuitive and user-friendly, and I was able to set it up and start using it within minutes.Another thing that I really liked about Zoho SalesIQ is its wealth of features. It has everything that you would need in a chat software, and then some. For example, I really appreciate the fact that I can see the location and time of my website visitors. This has come in handy on more than one occasion when providing customer service.
What do you dislike about Zoho SalesIQ?
The notifications on the Android app could be improved. Sometimes I miss chats because I don't get notified in a timely manner.
What features is Zoho SalesIQ currently missing?
The only missing feature that I can think of is the ability to schedule chats. It would be nice to be able to schedule chats in advance so that I can be available at specific times to talk to my website visitors.
What other products like Zoho SalesIQ have you used or evaluated?
Crisp Chat
How Zoho SalesIQ is better/different from its competitors?
First of all, Zoho SalesIQ is very easy to use and set up. This is in contrast to Crisp Chat, which can be a bit more complicated to use. Another thing that sets Zoho SalesIQ apart are its features. For example, Zoho SalesIQ allows us to see the location and time of your website visitors. This is a very helpful feature that not all chat software offers.
Falguni
Used the software for : 2+ years
Company Size :51-200 employee
Sales IQ is a good tools for support
My team deployed SalesIQ for our website and immediately had customers splurging in to chat and ask questions about the products offered by our firm. Immediate answers and help could be provided and there was a lot of interaction between the customers and our sales representatives. There is a lot of convenience in using this live chat software as the customers don't have to repeatedly give a call or keep sending emails for enquiries. There is absolute ease of use and looking forward to keep working with the product! Sales IQ is a good tool for support, sales power, UX etc. The client servicing team is ever present and very smart. Every single representative that my team has interacted with has been patient, knowledgeable and very professional.
Trupti
Used the software for : 2+ years
Company Size :51-200 employee
The customer service is fast and extremely helpful
The features that SalesIQ brings along with it are great, the graphics excellent, and most importantly, the customer service is fast and extremely helpful. This live chat tool is just easy, efficient and very intuitive. Adding a Live chat feature is hands down the best idea while developing a website!! It works very well with the customers. The response, feedback and user experience changes dramatically once a live chat software is put to use. It serves as a great alternative to those who cannot afford to make phone calls during the daytime, but have some idle time while on other conversation! Sales IQ live chat software has helped improve business communication and overall efficiencies across all the verticals within our firm. Recommended for business professionals seeking to improve communication within their business.
Zoho SalesIQ FAQs
How much does Zoho SalesIQ cost?
The starting price of Zoho SalesIQ is $ 0/Operator/Month. It has different pricing plans:
- Free : $ 0/Operator/Month
- Basic : $ 4.86/Operator/Month
- Professional : $ 10.42/Operator/Month
- Enterprise : $ 16.67/Operator/Month
Zoho SalesIQ also provides a free trial to users.
What apps do Zoho SalesIQ integrate with?
Zoho SalesIQ integrates with various apps:
- Zoho CRM
- Zoho Sites
- Zoho Desk
- Zoho Campaigns
- Zoho Mail
- Zoho Assist
- Zoho Flow
- WordPress
- Facebook Messenger
- Telegram
- Blogger
- Unbounce
- Wix
- Shopify
- Mailchimp
- Clearbit
- Salesforce
- Google Analytics
- Kissmetrics
- Haptik
What are the top 5 features for Zoho SalesIQ?
The top 5 features for Zoho SalesIQ are:
- Agent Scheduling
- Co-Browsing
- Customizable Branding
- Knowledge Database
- Persistent Chat
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