What is Samanage?

Samanage help desk software builds beautiful software that delivers real business value to each and every customer. It delivers a superior user experience in the cloud. Simplify your day with a free trial.

Pricing

Samanage Starting Price

$ 19/Agent/Month/Billed Annually

Awards
Samanage Award

Our Awards and Recognition

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Key Features of Samanage

Here are the powerful features that make Samanage stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.

  • Incident Management
  • Service Catalog
  • Knowledge Base
  • Self Service Portal
  • Asset Management
  • Change Management
  • Problem Management
  • Release Management
  • Configuration Management Database (cmdb)
  • Service Level Agreements (slas)
  • Reporting And Analytics
  • Automated Workflows
  • Email Integration
  • Mobile Access
  • Customizable Dashboards
  • User Management
  • Third Party Integrations
  • Task Management
  • Surveys And Feedback
  • Multi Language Support
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Samanage Screenshots

Samanage Pricing

Here are the pricing plans for Samanage. Choose the plan that best fits your requirements and budget. Get Detailed Samanage pricing as per your requirements.

Team
$ 19
Agent/Month/Billed Annually
  • Community & Email Support
  • Incident Management
  • Service Portal
  • Knowledge base
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Business
$ 49
Agent/Month/Billed Annually
  • Includes Team Plus
  • Chat Support
  • Service Catalog
  • Change Management
  • Service Level Agreement (SLA)
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Professional
$ 69
Agent/Month/Billed Annually
  • Includes Business Plus
  • Phone Support
  • Automations
  • Benchmarking
  • Contract Management
  • Risk Management
  • License Compliance
  • API access
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The pricing information for Samanage is sourced either directly from the software provider or publicly available materials. To get the most accurate and up-to-date costs, we advise reaching out to the vendor.

The pricing information was last updated on 23rd March 2025.

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Samanage Specifications

Get a closer look at the technical specifications and system requirements for Samanage. Find out if it's compatible with your operating system and other software.

Company Details :
Company Name : Samanage Ltd
Full Address : 117 Edinburgh South Suite 100, Cary NC 27511
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Samanage Categories on SoftwareSuggest :
Language Support :
English
Business :
StartUps
SMBs
Enterprises
Available Support :
Email
Phone
Live Support
Training
Tickets

Samanage Comparisons

Compare Samanage with other similar options available in Help Desk Software. Explore the key differences to see why it's the top choice for businesses and individuals.

View more Samanage comparisons

Samanage Description

Here's the comprehensive description of Samanage. Gain a brief understanding of its unique features and exceptional benefits.

Use  Samanage's help desk software to simplify and automate service requests from your employees, reduce support workload, and deliver superior service across your organization. It help desk software will help you quickly increase productivity, shine like the star you are, and love life. Seriously.

Samanage Resources

Overall Samanage Reviews

Thinking about using Samanage? Check out verified user reviews & ratings based on Samanage's features, user-friendliness, customer support, and other factors that contribute to its overall appeal.

4.5/5

Based on 2 Reviews

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Feature 4.5

Feature

Out of 5

Ease of use 4.5

Ease of use

Out of 5

Value for money 4.5

Value for money

Out of 5

Customer support 4.5

Customer support

Out of 5

Likelihood to recommend 0%

Likelihood to recommend

Out of 100%

SoftwareSuggest reviews are authentic and verified. Here's how.

Showing 2 out of 2 Reviews

Ridhi

5.0

Aug 16, 2017

Used the software for : 2+ years

Company Size :51-200 employee

Verified via Business email.

Verified Reviewer

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

Customised solution with excellent customer support

I have been using this software for 6 years and have created many customized applications with its help. Due to its simple features, it did not take me long to get accustomed to it and make full use of it in the development of my company. Whenever I have an issue, I can use the chat option to get instant solutions.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Rajan

4.0

Aug 16, 2017

Used the software for : 2+ years

Company Size :51-200 employee

Verified via Business email.

Verified Reviewer

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

Complete solution with simplicity and reliable

Creating my own software according to my needs has always been my dream, which became possible due to the simplicity and reliability of this software. Now I can create customizable and reliable software with the help of this software. The cost is very low in comparison to the features it provides.

Feature 4

Feature

Out of 5

Ease of use 4

Ease of use

Out of 5

Value for money 4

Value for money

Out of 5

Customer support 4

Customer support

Out of 5

Alternatives of Samanage

Explore alternative software options that can fulfill similar requirements as Samanage. Evaluate their features, pricing, and user feedback to find the perfect fit for your needs.

Samanage FAQs

How much does Samanage cost?

The starting price of Samanage is $ 19/Agent/Month/Billed Annually. It has different pricing plans:

  1. Team : $ 19/Agent/Month/Billed Annually
  2. Business : $ 49/Agent/Month/Billed Annually
  3. Professional : $ 69/Agent/Month/Billed Annually

Samanage also provides a free trial to users.

What are the top 5 features for Samanage?

The top 5 features for Samanage are:

  • Self Service Portal
  • Contract Management
  • Incident Management
  • Ticket Management
  • Problem Management

What type of customer support is available from Samanage?

The available support which Samanage provides is:

  • Phone
  • Email
  • Live support
  • Tickets
  • Training

What platforms does Samanage support?

Samanage supports a variety of platforms including Android and IOS.

What types of businesses does Samanage serve?

Samanage serves a wide range of businesses, including but not limited to Startups, Enterprises & SMEs.

How is Samanage commonly used?

Samanage is commonly used for various purposes, such as Incident Management and more.

Who are the primary competitors of Samanage?

The three major competitors of Samanage are Faveo HelpDesk, Microsoft SharePoint and Integria IMS. Compare and evaluate their features, advantages, disadvantages, and other aspects to find the best option for your business.

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