What is SAN Pharma SFE?
SANeFORCE - To be the nation's leading provider of customized, comprehensive, user-friendly, and innovative Sales Force Automation SFA to Life Science, Healthcare, and FMCG companies.
SAN Pharma SFE Starting Price
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Key Features of SAN Pharma SFE
- Asset Management
- Document Management
- Email Integration
- Inventory Management
- Performance Management
- Task Management
- Territory Management
- Sales Forecasting
- Opportunity Management
- Mobile App
- Lead Management
- Contact Management
- Sales Force Automation
- Customer DataBase
- Stock Management
- Call Management
- Field Sales Management
- Performance Metrics
- Referral Tracking
- Sales Performance Management
- Alerts & Notifications
- Compliance Management
- Campaign Management
- MIS Reports
- Activity Dashboard
- Automatic Reminders
- Claims Management
- Task Scheduling
- Daily Call Reports
- Chemist Orders
- Online Reporting
- Workflow Automation
- MR Information
- Stock & Sale Statements
- Expense Statements
- Sample & Gift Inventory
- 360° Customer View
- Orders and Invoices
- Synchronization and Integration
- CRM and CME Management
- Geo Tagging and Fencing
- E - detailing and LMS
- Digital Reports
SAN Pharma SFE Users
- Live Support
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SAN Pharma SFE Description
What is SANeForce?
SANeForce having a vision of being the Top Pharma Sales force automation vendor with 18+ years of experience in the same field managing the clients and the rich functionality helping us to achieve the vision. our firm has wide knowledge and experience to undertake this initiative and complete it effectively on time and on the budget. Our staff consists of expert software developers, support team, & management etc, who have already marked the achievement of providing solutions to organizations in the area of sales force automation.
More than 18+ years, We are providing Sales Force Automation service for various 500+ [100,000 Users] from pharmaceutical and Healthcare companies. Our Clients spreads all the States in India and also in Pakistan, Kenya, UAE, Egypt, Africa etc.
Overview of SAN SFE
SANeForce helps you to deploy your field force effectively, monitor their daily activities in the field from the head office, Implement your strategies and Ideas on the field and achive the management objectives.
Features of SANeForce
Mobile App - Field force can able to do their reporting from the field even without internet.
Closed Loop Marketing- Digitize your marketing platform to boost your sales, Our tablet detailing helps your marketing team to detail their content in their tablet devices in the form of HTML, JPEG, Video even in offline mode
GEO Fencing- No need of tracking your peoples, just you can track their work with the help of GEO Fencing, By using this module, you can make your field force to be physically present in your customers place. The radius can be assigned by the admin.
Automatic Expense statement- Manage your expense with our automation process, Based on the Daily call report done by the medical Reps, Expense reports will be generated.
Sample & Input Management- You can manage your sample and input either by manual or with our seamless integration, field force can come to know the issued quantity, dispatched and balance quantity in their mobile application.
Retail Chemist Prescription Audit(RCPA)- You can not only track your business, also you can track your competitor business. By using this module you can get the potential business from the selected region and how much business your company is yielding from the selected region.
Work flow Automation- With our advanced work flow automation module, you can design your own approval mechanism. 60% of the software can be customised from the Admin Portal.you can design your approval mechanism, work flow structure, mandatory/Optional column divisionwise, teamwise and individual wise.
Common Doctor- De-duplication of Doctors can be done in the Masters data, Field force from multiple division can able to visit a single doctor. HO peoples can track the analusis of Sample, input, Campaign/CME and ROI division wise
Alert & Notifications- Avoid communication gapes between HO peoples and Fieldforce. our Alert system will remind the field force to do the DCR, TP and other form of activities on time.
According to global statistics, only 30% of firms have seen 75% or more of their salespeople hit their quotas in the past year. In the previous two years, less than a third of businesses have achieved all or most of their sales effectiveness objectives. Nevertheless, 92.5% of companies have had to raise their revenue targets the following year.
The above statistics show that several firms struggle to improve the performance of their sales teams. However, since sales is an essential component of an organization, companies have to keep investing in their sales teams despite low target achievements. Thus many companies today suffer from low salesforce efficiency and low ROI on investment.
Organizations also find it cumbersome to monitor and evaluate their salesforce’s performance, which makes improvements difficult. To add to their woes, the lack of control over their sales efforts often results in leads slipping away, lower acquisition rates, and a decrease in overall sales revenues. Such issues are frequently faced by the Pharmaceutical and Healthcare industries.
This is why most companies today are moving towards Salesforce Automation and Management Software to improve and monitor their sales efforts' effectiveness.
What is SFA software?
Sales Force Automation (SFA) software is a type of software designed to automate, monitor, and streamline several key business tasks such as Sales Activity Management, Lead Management, Sales Pipeline Management, Contact Management, Account Management, Sales Team Performance Evaluation, and Sales Forecasting, etc.
SFA software can be highly customized depending on your business needs and provide actionable insights that help you track, manage, and improve your sales efforts.
Let’s look at ‘SANeFORCE,’ a Sales Force Automation software that has taken the healthcare industry by storm and currently has over a million users around the globe.
Introduction to SANeFORCE
SANeFORCE SFA is automation software designed specifically for the Pharmaceutical and Healthcare industry to help optimize their productivity, analyze sales efforts, and improve organizational oversight. This software provides pharmaceutical industries with complete oversight and control over the efforts of Medical Representatives (Med Reps) and pharma sales teams.
SANeFORCE has various features that help organizations achieve higher sales figures, increase efficiency, and gain better control. It gives you the option to track the location of your sales personnel(Med Reps), know what they are up to, and analyze their performance. This software can also maintain the organizational hierarchy(Admin, Manager, and Med Rep) and control. It also features a mobile application for GEO fencing and location tracking. SANeFORCE also provides detailed reports on business performance through a simple user interface.
Speaking of the user interface, SANeFORCE has a very user-friendly interface that allows easy viewing, entry, and data analysis. The homepage features an insightful dashboard representing the sales activities and milestones achieved by Med Reps. Four other modules, namely, Information, Activities, MIS Reports, and Options, contain numerous functionalities to help organizations track and manage their salesforce.
Key Functions of SANeFORCE
The software is designed for three perspectives – Medical Reps, Managers, and Admin- making it convenient for the entire team. Let’s look at the Med Rep version of the software first.
- Call Average: This graphical representation helps Med Reps and their managers keep track of the average number of doctors visited during a month.
- Coverage: It refers to the portion of the sales target achieved by a Med Rep in a month.
- Repeated Call Details: This represents the number of repeat clinical visits made by a Med Rep in a month. It contains the number of new doctors met and the number of doctors seen.
- Missed Call and Percentage: This graph represents the number of calls missed by an agent and its percentage
- Joint Work Details: This refers to the amount of work done for a particular location and the metrics like call average, doctors met and seen, coverage, etc., that allow the measurement of effectiveness.
- Call Details: This shows the details of all doctors met (newly acquired) and seen (previously acquired), along with the number of days worked for every Med Rep.
- Product Vs Promotion: You can also view the number of listed doctors tagged for a pharma product and the doctors who promoted a product.
SANeFORCE for field force has three major drop downs, which contain lots of functions:
- MIS reports
This drop-down enables the field force to find all the information like:
- Product Details: From the name to the unit price. It would be very convenient for a new joint to find out the product he will promote.
- Territory: Every field force has a fixed territory to work within. He can add or edit the territory details from this option.
- Details of target: Every field force has various daily tasks to visit doctors, chemists, and hospitals. He can find out the list of doctors, chemists or hospitals and make necessary edits as well.
- SFC view: Field force can find his work distance and allowance details.
To Sum Up: This drop-down will give existing details to the field force, which would be really helpful from a fresher’s perspective as he would know fewer details about the products and targets.
Activities will provide the following features to an MR:
- Territory: Field force can find out Territory/Patch-wise Listed Dr.
- Monthly Tour plan: The field force can make an entry of his daily work and send it to the manager for approval.
- DCR: DCR stands for Daily Call Report, which has become a necessary function in the pharmaceutical business. Here an MR can submit his daily call details to the manager, which is a part of his work. Have a look:
As an MR, you have to perform various tasks like field work, camp work, doctor visits, doctor surveys, administration work etc. All these can be easily added from this menu. The manager can look closely at each sales guy’s work with these reports.
- Expense Statement will be generated based on the Daily Call Report, allowance and distance, fixed from the admin panel.
- Secondary sales will be entered based on the Stock & Sale Statement collected from Stockist. This screen can be modified as per your requirement.
MIS reports have a vast range of importance in every business, covering various people, from sales reps to the manager. In SANeFORCE, various reports can be seen from this dropdown. Here, a sales rep can find doctor details and reports on his performance based on the doctor's specialty. So, an MR can find his areas of excellence and improvement. It gives a pie chart generated based on your performance.
Another interesting feature here is the DCR analysis. The call entries that a sales guy has fed can be seen in form of a well-managed report. These reports give you the exact number of your performance in each section. These numbers can be helpful for future goals for the employees and performance management for the manager.
Other important features like missed call reports, campaign details, call average views, etc., are covered in this drop-down.
Let’s see another side of SANeFORCE – Manager Module
As we can see, the manager module is about approvals. As a manager, you will lead many MRs, which is all this module is about.
- Tour Plan: You can decide and approve your trainee’s tour plans.
- Expenses: You can approve claimed reimbursements by your MRs.
- Listed Doctors Addition: You can add doctors to the list of “Listed Doctors” provided by your sales reps.
- Listed Doctors Deactivation: You can remove doctors from the list of “Listed Doctors.”
- Add Against Deactivated Approvals: You can replace the doctor's information.
- Leaves: You can approve the leaves of the employees under your tree.
- Secondary Sales: Here, the manager can find the pending approvals of secondary sales.
There’s a separate provision for administrators in SANeFORCE. The admin panel lets you perform the following things:
- Allot division and designation to employees.
- Provide rights and access to respected employees.
- Check the entire field force list, and find the current status of each employee.
- Check the Call Average of MRs.
- Check the daily call report of each MR.
- Checklist of field force territory-wise.
- Handle expenses of the field force.
- Check Product wise business of doctors.
- Enter and edit sample dispatch information
- Set targets for each employee product-wise.
- Check Manager – HQ coverage.
- Check the tour plan of both – the base level and manager level.
- Create secondary sales analysis.
SANeFORCE mobile app provides a lot of services to the field force. As sales guys have on-field jobs, they need a mobile app to exchange data or upload their work details. Here are some of the features of the mobile app:
- Submitting call reports.
- Submitting the day plan and activity details to the manager.
- Adding doctors, chemists or hospitals.
- Internal communication with MRs and managers.
- GPS tracking and GEO tagging.
- Internal email
- RCPA Entry
Here are some screenshots of the app:
Field Force has a daily task of explaining various products to doctors. Back then, MRs used to use hard papers to explain the products, which was very inconvenient, and papers have a short-term life, so they have to make a new copy almost every day. With the eDetailing app of SANeFORCE, the field force can show various products to doctors as often as they want. Here’s how it works:
- MRs can download the eDetailing application from SANeFORCE from their tablet devices.
- After the initial verification, they can find all the listed products in the app.
- An MR can choose the products in “My Briefcase” for convenience.
- The MR has to select a doctor, and all the historical information shows up.
- Now, the sales rep can give the doctor a short demo with all the product details. He can deliver content, videos, audio, and images to the doctor for a better presentation.
- After the demo's completion, MR can also take feedback from the doctor.
Apart from delivering demos, the app will also help MRs to figure out their Key Performance Indicators (KPIs). Hence, the eDetailing app is not just about delivering presentations, but it is also designed for the performance improvement of sales reps and managers.
Here are some modules which are necessary for any pharma company, and with the SANeFORCE, they can utilize them in a better way:
- Expense Statement
- Target and Secondary Sales
- Data Security and Access
- Daily Call Report
- Tour Plan
- Master Data
- Screen Access
- eLearning (Online Quiz)
- Mobile App
SANeFORCE SFA contains many features to help pharma and healthcare industries track, monitor, and improve their salesforce performance. Well-detailed, easy to use, and thoughtfully created, this software can help automate and improve several processes in an organization. The company has over two decades of experience serving global clients and houses a strong customer service team to help you with any challenges. Moreover, this software has been used by companies with 45,000+ employees and has produced exceptional results.
Thus, if you are looking for a specialized software package to automate and streamline your sales efforts in the healthcare industry, one that comes with a proven track record of success, look no further than SANeFORCE.
Managing a salesforce and optimizing their productivity has been a problem for many businesses. Without a salesforce performing to its full potential, companies cannot retain their market shares or surpass them. The problem becomes more complex when it comes to sales teams behind pharmaceutical and healthcare products since their processes are as complicated and specialized as their products and consumers' requirements.
Thankfully, technology has come to the rescue of such firms through intelligent software solutions tailor-made for their high-end sales teams. SANeFORCE is one such organization that has created highly specialized applications for helping pharmaceutical and healthcare sales teams optimize their productivity and improve customer relationships.
In conversation with Mr. Arjun Durai Rajasankar, Director of SANeFORCE
We were fortunate to have Mr. Arjun Durai Rajasankar, the director of SANeFORCE, among us, to discuss his and his company's journey so far and plans for the future.
Below is an excerpt from the interview:
Please share your professional journey with us. How has your work experience and learnings shaped your vision?
I was always inclined towards being a businessman since childhood. When I was nearing completion of my MBA, I thought about the businesses I should focus on. I made a list and started working on the next steps. I tried a lot of ventures, but eventually, I found myself leaning towards product development. A businessman has to go through many ups and downs, but the most crucial aspect is that you keep going. In the last 10 years, I've learned more about the things I shouldn't do. Now I stand at a place where I am able to make better decisions and guide my company towards my vision.
What was your thought process behind the inception of SANeForce?
My fascination with product development was the core reason behind SAN eForce. I was always keen on knowing the thought process behind developing a product that inclined me to establish SAN eForce.
Where do you see SANeForce 10 years down the lane?
The road map of a company has to keep evolving with changing times. I'd prefer having short term goals. I write down what I want to achieve at the beginning of each year and work towards it. At the end of the year, I retrospect on things that went wrong to take corrective measures. Evaluating current trends is essential, and we need to be in sync with the customer’s expectations.
Why did you specifically choose to work in the pharmaceuticals and healthcare industry?
A good deal of CRM or SFA products were available in the market during our inception. But the gap was that they were generic SFA products that could not cater to the pharmaceutical industry. Only a customized Sales Force Automation product can cater to the Pharmaceutical Industry. The functioning of the Pharmaceutical industry is unique and requires a tailor-made solution. We used the opportunity to develop our product. The learnings we have gathered over the years are invaluable, and it has aided immensely in our product to evolve.
What new developments can users expect from your product in the coming years?
Digital engagement is going to be critical for the Pharmaceutical Industry. We are currently working on a platform for the same. Well-guided content and data management are also in progress. Apart from SFA, we have launched a payroll product that can be either a stand-alone application or integrated with SFA. We are also developing a CRM product which we have planned to launch next year.
How do you manage to keep your team’s morale high during these challenging times?
We need to keep engaging with our team regularly. New opportunities will keep arising, and we need to guide our team to explore it. I also motivate by putting in more effort during these challenging times.
If not for SANeForce, what would have been your venture?
I would have been in construction. Even today, I love to see how a property develops, and I am fond of spending time at under-construction sites.
What is your advice to young entrepreneurs?
Now opportunities are aplenty in the market but what is lacking is the focus. We keep getting diverted from one to another easily. I believe if you focus on one goal and work towards it, you will definitely achieve it. We need to keep going, no matter how hard it gets. We should learn from our mistakes and make sure we don't make them again.
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SAN Pharma SFE Pros and Cons
"Its best is guidelines which make able to get an success in the market"
"Easy installation,user friendly modules,responsive operating system,great API,dual installation system and suitable for all size business"
"Integrated System with excellent on field capabilities"
"In users views its use good but partially hard to understand in some aspects"
"Access controls/permissions and calendar management,card management, alerts notifications"
"No major concern. UI can be attractive."
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SAN Pharma SFE FAQs
What apps do SAN Pharma SFE integrate with?
SAN Pharma SFE integrates with various apps:
- san payroll
- secondary sales data
What are the top 5 features for SAN Pharma SFE?
The top 5 features for SAN Pharma SFE are:
- Asset Management
- Document Management
- Email Integration
- Inventory Management
- Performance Management