SAP CRM
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What is SAP CRM?
SAP CRM is constructive CRM software that helps you to sell through digital platforms and engage customers at all levels. It provides you with data-driven insights into customers’ needs as well. You can change landscapes and do informative reporting.
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Key Features of SAP CRM
Here are the powerful features that make SAP CRM stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.
- Account And Contact Management
- Activity Management
- Opportunity Management
- Lead Management
- Campaign Management
- Sales Planning And Forecasting
- Territory Management
- Product And Price Management
- Quotation And Order Management
- Service Order Management
- Service Contract Management
- Service Level Agreement Management
- Complaint And Returns Management
- Field Service Management
- Knowledge Management
- Interaction Center
- Marketing Analytics
- Sales Analytics
- Service Analytics
- Mobile CRM
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SAP CRM Screenshots
SAP CRM Specifications
Get a closer look at the technical specifications and system requirements for SAP CRM. Find out if it's compatible with your operating system and other software.
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SAP CRM Comparisons
Compare SAP CRM with other similar options available in CRM Software. Explore the key differences to see why it's the top choice for businesses and individuals.
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SAP CRM Resources
Overall SAP CRM Reviews
Thinking about using SAP CRM? Check out verified user reviews & ratings based on SAP CRM's features, user-friendliness, customer support, and other factors that contribute to its overall appeal.
SAP CRM Pros and Cons Based on Customer Reviews
"The platform is highly customizable, allowing businesses to tailor it to their specific requirements."
"Users appreciate the robust reporting and analytics capabilities that help in making informed business decisions."
"The built-in middleware simplifies integration with SAP ECC or CCS solutions, enhancing overall system efficiency."
"It offers a comprehensive set of features that cover various business needs, from customer service to e-commerce."
"SAP CRM integrates seamlessly with other SAP products, making it a great choice for companies already using SAP solutions."
"Setting up and configuring SAP CRM can be complex and time-consuming."
"Some users find the system to be less intuitive, requiring extensive training for effective use."
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Showing 1 out of 1 Reviews
Used the software for : More than 1 year
Company Size :1-10 employees
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Review Source: Organic
Really Mature and sophisticated solution
I've worked with SAP CRM since 2005. If you are a company that already uses SAP software, that should be your CRM choice. As a consultant, I have successfully delivered numerous solutions, from customer service to e-commerce.
What do you like best about SAP CRM?
It comes with built-in middleware to integrate with SAP ECC or CCS solutions, and it is fully featured as well.
What do you dislike about SAP CRM?
Its web user interface is not as modern as the other solutions, plus it is not that easy to set up and use.
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Alternatives of SAP CRM
Explore alternative software options that can fulfill similar requirements as SAP CRM. Evaluate their features, pricing, and user feedback to find the perfect fit for your needs.
SAP CRM FAQs
What are the top 5 features for SAP CRM?
The top 5 features for SAP CRM are:
- Accounting
- CRM & Sales Dashboards
- CRM & Sales Reports
- CRM Analytics
- Document Management
What type of customer support is available from SAP CRM?
The available support which SAP CRM provides is:
Where is the headquarters/company of SAP CRM located?
The headquarters/company of SAP CRM is located at Walldorf.
What platforms does SAP CRM support?
SAP CRM supports a variety of platforms including Android and IOS.
What types of businesses does SAP CRM serve?
SAP CRM serves a wide range of businesses, including but not limited to Startups, SMBs & Enterprises.
How is SAP CRM commonly used?
SAP CRM is commonly used for various purposes, such as Customer Engagement, Reporting and more.
Who are the primary competitors of SAP CRM?
The three major competitors of SAP CRM are SAN - CRM, noCRM.io and BIGContacts. Compare and evaluate their features, advantages, disadvantages, and other aspects to find the best option for your business.
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