Best Self-Hosted Help Desk Software

Salesforce makes it easy for small businesses and startups build stronger client relationships with an all-in-one sales and support solution that is easy to use, setup, and maintain - Best client management software with standard cost. Read Salesforce Reviews

Faveo is specifically designed to cater the needs of startups and SME’s empowering them with state of art, ticket based support system. In today’s competitive startup scenario customer retention is one of the major challenges. Read Faveo HelpDesk Reviews

Helpy is a great helpdesk system and even better that it is open source software. Rather than rely on an internal reporting system Helpy is fully integrated with Google Analytics Track and view reports on how many tickets are coming in as well as the productivity of agents. Learn more about Helpy

Spiceworks helps you run a ship-shape help desk, at the office and on the road. It acts as a customer service software and helps you manage user tickets. It intends to make the flow of your organization as streamlined as possible following the customer support virtue. Read Spiceworks Reviews

Deskpro is a fully featured Help Desk Software designed to serve Startups, Enterprises. Deskpro provides end-to-end solutions designed for Web App. This online Help Desk system offers Geo Targeting, Website Visitor Tracking, Queue Management, Canned Responses, Decision Tree at one place. Read Deskpro Reviews

Kayako is world's leading multi-channel helpdesk and lives chat software. It builds web-centric customer support solutions that enable organizations to deliver a better support experience to their customers and, as a team, work and collaborate more effectively. Read Kayako Reviews

ManageEngine ServiceDesk Plus is a web-based, easy to use help desk and asset management software which integrates ticketing, asset tracking, purchasing, project management, contract management and knowledge base in one low-cost package. Read ManageEngine ServiceDesk Plus Reviews

osTicket is a widely-used and trusted open source support ticket system. It seamlessly routes inquiries created via email, web-forms and phone calls into a simple, easy-to-use, multi-user, web-based customer support platform. osTicket comes packed with more features and tools than most of the expensive (and complex) support ticket systems on the market. Read osTicket Reviews

Hesk is one of the best and fastest Helpdesk software, with their best in class customer support Hesk provides you grow your company in short space of time including features like Centralized support system where you can organize, prioritize and track ticket category, ticket urgency and current status. Read Hesk Help Desk Reviews

HelpSpot help desk system is a completely web based help desk software. It is a very simple and easy understanding to automatically centralize information and making easier tracking updates. Read HelpSpot Help Desk Reviews

Jitbit Helpdesk is web-based helpdesk ticketing system which accessible from anywhere with just a browser, works on smartphones and touch devices. Learn more about Jitbit Helpdesk

UseResponse is the leading company for Customer Support & Community Feedback Software. Having Omni channel communications tracking, Live Chat, Feedback and Knowledge Base tools. Read UseResponse Reviews

SysAid is an ITSM, Service Desk and Help Desk software solution that integrates all of the essential IT tools into one product. Its rich set of features include a powerful Help Desk, IT Asset Management, and other easy-to-use tools for analyzing and optimizing IT performance. Read SysAid Reviews

Wowdesk is a fully featured Help Desk Software designed to serve Enterprises, Agencies. Wowdesk provides end-to-end solutions designed for Web App. This online Help Desk system offers Assignment Management, Document Storage, Complaint Classification, Quality Assurance Management, Issue Tracking at one place. Read Wowdesk Reviews

Paldesk helps you to stay connected with your customers by all means. This help desk software captures the leads automatically, generates responses timely and create tickets as per categories easily. Learn more about Paldesk

An all in one web-based software, Focalscope is a powerful help desk ticketing software and also provides Live chat system. It connects data seamlessly between communication channels and supports cloud-based solutions. Learn more about FocalScope

SolarWinds is a database software that includes remote access, asset tracking, backup, and monitoring. This DBMS has a nice user interface. It database system is trusted by a lot of users to create, retrieve, update and manage their data. Read SolarWinds Reviews

SmarterTrack is a powerful communications platform that acts as an online help desk for initiating, tracking, managing and reporting on a number of different communication channels. Whether it is a ticket submission via email or from the online portal, a live chat, a community post, comments made on a knowledge base article or more. Learn more about SmarterTrack

Track-It Help Desk Software includes everything you need to manage your IT Help Desk. Full featured, easy to use and cost-effective, Track-It! Help Desk is designed specifically with the needs of the small to mid-sized business in mind. Read Track-It Reviews

ProProfs Help Desk Software is a cloud-based ticketing system designed to delight customers. Shared inbox, email-like interface, canned responses, collaborative email, ticket prioritization, issue tracking, reporting are crucial features of ProProfs Help Desk. Read ProProfs Help Desk Reviews