Overall SendX Reviews

Here's an unbiased review of SendX. Discover how SendX users rate its features, ease of use, customer support, and other aspects that contribute to its overall appeal.

4.7/5

Based on 12 Reviews

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Feature 4.7

Feature

Out of 5

Ease of use 4.8

Ease of use

Out of 5

Value for money 4.4

Value for money

Out of 5

Customer support 4.6

Customer support

Out of 5

Likelihood to recommend 91.8%

Likelihood to recommend

Out of 100%

SendX Pros and Cons Based on Customer Reviews

"SendX is cost-effective, offering a suite of features like drip campaigns, A/B testing, and detailed reporting at an affordable price."

"The software simplifies email marketing operations, allowing for easy lead nurturing and segmentation."

"SendX offers a user-friendly interface with a drag-and-drop email editor, making campaign creation a breeze."

"There is a need for more email templates and landing page options to enhance customization."

"Some users feel the UI could use a refresh, as it appears a bit outdated and lacks vibrancy."

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Showing 12 out of 12 Reviews

Hear directly from customers who have used SendX. Read their experiences, feedback, and ratings to gain valuable insights into how this software has benefited their businesses.

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TEJASHREE N.

5.0

Jul 18, 2020

Used the software for : 2+ years

Company Size :51-200 employee

Verified via Business email.

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Review Source: Organic

SendX is a game-changer! Its user-friendly interface and powerful features make email marketing a breeze. The customer support is top-notch, always ready to help. Highly recommend for any business!

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Nitin

5.0

Nov 19, 2018

Used the software for : Free trial

Company Size :11-50 employees

Verified via Business email.

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Review Source: Organic

Using SendX will give your clear ROI.

Using SendX has simplified our email marketing operations and helped us generate leads at minimal cost and effort. We can easily create informative marketing campaigns and send them to customers with a single click. Email customization is easy and quick as well. Its image library has a great collection.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 4

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

What do you like best about SendX?

Easy in-house CRM integration with the best support team. It is a great tool to nurture your leads and segregate them by category.

What do you dislike about SendX?

The developers should improve the email templates of the software. In addition, its UI has a great area for improvement as well.

Gunja

4.0

Nov 19, 2018

Used the software for : Free trial

Company Size :11-50 employees

Verified via Business email.

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Review Source: Organic

A great toolkit with multi-level email marketing.

There is no doubt that SendX will increase the email marketing efficiency of your organization. With this, you will be able to improve sales and customer engagement manifold. However, the addition of a customer survey feature will enhance its usability significantly.

Feature 4

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 4

Customer support

Out of 5

What do you like best about SendX?

Very responsive support team. Easy and quick setup. Better and detailed template management with event email generation. Comes with CAN-SPAM compliance.

What do you dislike about SendX?

Though the tool is a great way to create result-oriented email marketing campaigns, it lacks a customer survey feature. The addition of this feature is a must.

Adit

5.0

Nov 19, 2018

Used the software for : Free trial

Company Size :1-10 employees

Verified via Business email.

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Review Source: Organic

Better than MailChimp

We were dedicated users of MailChimp. However, as our organization grew, we started facing issues like failed email delivery and delayed email delivery. After switching to SendX, our email marketing has improved significantly. I must say that the tool is a great way to engage your customers at all levels.

Feature 4

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 4

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

What do you like best about SendX?

Far better and advanced features than MailChimp at an affordable cost. Has a facility to create event-triggering emails for multi-level customer engagement. Within a 30-minute response system from the support team.

What do you dislike about SendX?

Adding customer contacts from the dashboard is not that productive. In addition, the UI is a little dull and gloomy.

Abhinav

4.0

Nov 19, 2018

Used the software for : More than 1 year

Company Size :5001-10,000 employees

Verified via Business email.

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Review Source: Organic

Amazing tool for email sequencing.

Its drag-and-drop interface helps you generate multiple emails with a single click. You do not need to write the same content repeatedly for each new email. If you are a start-up or small-scale company, nothing could offer better email marketing tools than SendX.

Feature 4

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

What do you like best about SendX?

Perform amazing email sequencing for easy sorting. The development and support team is a great help in understanding the operations of the software. Easy subscription and unsubscribing facility.

What do you dislike about SendX?

Though the software is working fine for our organization, I would like to see its automation become more robust and detailed.

Noordzakiah

5.0

Nov 19, 2018

Used the software for : Less than 6 months

Company Size :501-1000 employees

Verified via Business email.

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Review Source: Organic

Best-in-class Gmail marketing tools for all sorts of businesses.

SendX is easy-to-use email marketing software that can be set up in 15 minutes. It offers a whole suite of widgets and pop-ups that cater to the email marketing needs of all sorts of businesses. Rule-based automation helps you create an email sequence of your choice with a single click.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 4

Value for money

Out of 5

Customer support 4

Customer support

Out of 5

What do you like best about SendX?

Offers a whole suite of features at an affordable cost. A/B testing is accurate and quick. Detailed reporting of email campaigns helps you analyze the results.

What do you dislike about SendX?

More integrations are welcomed. In addition, I would like to see landing pages with detailed information as well.

Arush

4.0

Nov 19, 2018

Used the software for : Free trial

Company Size :51-200 employees

Verified via Business email.

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Review Source: Organic

Ditching in-house email marketing tool for SendX proved the right step for us.

We were struggling to customize our bulk email campaigns with our previous email marketing tool. Switching to SendX has resolved the issue. With its great email editor tool, we can now easily customize our email campaigns. Although the user experience has been great so far, it needs some improvements in its UI.

Feature 5

Feature

Out of 5

Ease of use 4

Ease of use

Out of 5

Value for money 4

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

What do you like best about SendX?

Impressive API with built-in Amazon SES integration, best-in-class Drip automation support system with an automated fuel engine.

What do you dislike about SendX?

Need to work on its UI. Some layouts are dull and boring. Some extra templates in email companies are highly required.

Ekta

5.0

Nov 19, 2018

Used the software for : Free trial

Company Size :51-200 employees

Verified via Business email.

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Review Source: Organic

Helps you to create dynamic content within seconds.

If you are a startup looking for a cost-effective deal, then go for SendX without a second thought. You don't need to hire a professional for campaign designing and email editing. It does it all with just a little training.

Feature 5

Feature

Out of 5

Ease of use 4

Ease of use

Out of 5

Value for money 4

Value for money

Out of 5

Customer support 4

Customer support

Out of 5

What do you like best about SendX?

Best deal at an affordable price tag. Offers a lot of feature suites like drip campaigns, email editor, A/B testing, and autoresponders. Reporting is fast and accurate with detailed analysis.

What do you dislike about SendX?

They can work on the design layout. It has room for improvement; in addition, I would like to see advanced automation as sometimes it crashes unexpectedly.

Umang

5.0

Nov 19, 2018

Used the software for : More than 1 year

Company Size :1001-5000 employees

Verified via Business email.

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Review Source: Organic

SendX has everything that your business could ever ask for

I am highly impressed with the email editor. Email marketing with interesting and informative campaigns has never been so easy.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 4

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

What do you like best about SendX?

Drip campaign features automate all your campaigns and improve productivity. Set up your conditions, and the software will generate the companies as per the requirement. Impressive tool setup and training team support.

What do you dislike about SendX?

I would like to see a mobile-optimized email feature in this tool for better usability. Right now, email optimization can be done via the system only.

Jaldip

5.0

Nov 19, 2018

Used the software for : More than 1 year

Company Size :11-50 employees

Verified via Business email.

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Review Source: Organic

SendX comes with the constructive in-built integration of Amazon SES.

After comparing various tools, including MailerLite, we ended up choosing SendX due to its seamless integration with Amazon SES. I am full of praise for its email editor, which designs my emails like a professional designer.

Feature 5

Feature

Out of 5

Ease of use 4

Ease of use

Out of 5

Value for money 4

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

What do you like best about SendX?

Impressive drag-and-drop editor for quick emailing, list segmentation features help you narrow down your email searches, comes with Amazon SES integration.

What do you dislike about SendX?

There is scope to increase the number of templates in email companies and landing pages. They should also come with one plan—one mailing service payment policy as well.

Divyanshi

4.0

Nov 19, 2018

Used the software for : Free trial

Company Size :201-500 employees

Verified via Business email.

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Review Source: Organic

Its performance in email marketing automation is par excellence.

SendX is a great tool for maintaining subscriber lists and integrated connections. The process is quite simplified, allowing you to easily manage your Medium blog list. We are also impressed with its Zapier integration. Automated email marketing is very prompt and target-specific. Go for it.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 4

Customer support

Out of 5

What do you like best about SendX?

Offers informative demo sessions, an easy drip campaign setup process, easy importing and exporting of contacts, and great after-sales services.

What do you dislike about SendX?

Have a few minor bugs, like slow processing and merging of information at times, which get resolved by rebooting the system.

Deepak

5.0

Nov 19, 2018

Used the software for : Free trial

Company Size :51-200 employees

Verified via Business email.

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Review Source: Organic

Very constructive software. Serving its purpose satisfactory.

Its exclusion filters in Drip steps will help you beyond elucidation. Easy sorting and searching are now possible.

Feature 4

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 4

Customer support

Out of 5

What do you like best about SendX?

Advanced API integrations offer email drip sequences that are great tools for customer engagement, automated operations, a constructive and result-oriented segment builder, and prompt email delivery.

What do you dislike about SendX?

Though it is a well-thought-out product and suffices its purpose impressively, we would like to see easier and more extensive reporting. Apart from that, features like the Clickview map are still in their infancy and need a lot of improvement.

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