What is Servetel (by Acefone)?

Servetel is the leading cloud telephony service provider in India that facilitates you with cloud telephony solutions for all your business needs. We spark your business communication with our economical, innovative and handy cloud solutions.

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Key Features of Servetel (by Acefone)

Here are the powerful features that make Servetel (by Acefone) stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.

  • Call Recording
  • Ivr System
  • Toll Free Numbers
  • Virtual Numbers
  • Call Tracking
  • Call Analytics
  • Call Forwarding
  • Call Masking
  • Missed Call Service
  • Bulk Sms
  • Voice Broadcasting
  • Click To Call
  • Number Portability
  • Multi Level Ivr
  • CRM Integration
  • Api Integration
  • Real Time Reporting
  • Call Conferencing
  • Call Queuing
  • Voicemail
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Servetel (by Acefone) Screenshots

Servetel (by Acefone) Specifications

Get a closer look at the technical specifications and system requirements for Servetel (by Acefone). Find out if it's compatible with your operating system and other software.

Company Details :
Company Name : Servetel Communication
Overview Provided by : Servetel
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Language Support :
English
Hindi
Business :
Freelancers
StartUps
SMBs
Mid-Market
Enterprises
Available Support :
Social Media Details :

Servetel (by Acefone) Comparisons

Compare Servetel (by Acefone) with other similar options available in Cloud Telephony Software. Explore the key differences to see why it's the top choice for businesses and individuals.

Servetel (by Acefone) Description

Here's the comprehensive description of Servetel (by Acefone). Gain a brief understanding of its unique features and exceptional benefits.

Servetel (by Acefone) founded in 2017, is a company focusing on simplifying communication for businesses. We are a product company that’s making interactions simple, powerful, and customer-focused. Our cloud-based omnichannel Customer Experience (CX) platform, Ace-X hosts powerful products, including:

  • Interactions Hub
  • Contact Center Studio
  • API Connect
  • Campaigns

These products are designed to help businesses deliver exceptional experiences at every touchpoint of the customer journey.

Headquartered in Gurgaon, we are trusted by 5000+ global businesses thanks to a 200+ workforce located in Gurgaon, Mumbai and Bangalore. We bring seamless communication with industry-leading integrations to ensure an efficient, yet effective CX.

Acefone's user-friendly, insight-driven products offer 300+ features, serving different channels, like Voice, WhatsApp, SMS and more. With custom integrations powered by neat APIs, it smoothly aligns with every business’ unique demands. 

Mission: To make communication easy and efficient for businesses. 

Vision: To be the global leader in business communication technologies. 

Values that drive us: 

Collaboration - Together We Achieve More

Integrity - Upright, all the time

Striving for Excellence - Brilliance is Basic Benchmark

Customer Centricity - Partner in success

We Care - Nurturing a Better Tomorrow

Servetel (by Acefone) Resources

Servetel (by Acefone) Brochures Download Brochure

Overall Servetel (by Acefone) Reviews

Thinking about using Servetel (by Acefone)? Check out verified user reviews & ratings based on Servetel (by Acefone)'s features, user-friendliness, customer support, and other factors that contribute to its overall appeal.

4.2/5

Based on 20 Reviews

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Feature 4.4

Feature

Out of 5

Ease of use 4.3

Ease of use

Out of 5

Value for money 4.3

Value for money

Out of 5

Customer support 4

Customer support

Out of 5

Likelihood to recommend 100%

Likelihood to recommend

Out of 100%

Servetel (by Acefone) Pros and Cons Based on Customer Reviews

"Servetel offers a user-friendly interface that makes it easy for businesses to manage their communications."

"The after-sales support is highly praised, providing reliable assistance when needed."

"The call distribution feature is particularly effective, enhancing overall productivity."

"Servetel's services are considered cost-effective, offering good value for money."

"Customer support could be improved, as some users feel it lacks responsiveness."

"Some users have experienced issues with the introduction of new policies that seem to push for more business."

SoftwareSuggest reviews are authentic and verified. Here's how.

Showing 3 out of 20 Reviews

islam. P.

Manager

5.0

Sep 18, 2023

Used the software for : 1-2 years (Weekly)

Company Size :11-50 employees

Verified via Business email.

Verified Reviewer

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

Review for Servetel

Servetel is one of the well-known providers of cloud telephony services in India. It offers various solutions for cloud telephony to address your business needs and helps enhance communication with your clients.

Feature 4

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Servetel (by Acefone) After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Servetel (by Acefone)?

As an entrepreneur, I can tell you that working with cloud-based call management software can be a game changer when it comes to your business communications. Servetels cloud telephony solution is one of the most affordable and user-friendly for businesses.

What do you dislike about Servetel (by Acefone)?

I have been using this software for 2 years but haven’t ever experienced any disadvantages or shortcomings of it. Customer support could be improved. Rest, everything is good." Alia Tripathi - Sep 6, 2022

What features is Servetel (by Acefone) currently missing?

i dnt' miss any features

What other products like Servetel (by Acefone) have you used or evaluated?

I had a previous call management solution that was not as user-friendly and responsive.

Vasundhara T.

5.0

Apr 20, 2022

Used the software for : 2+ years

Company Size :51-200 employee

Verified via Business email.

Verified Reviewer

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

Satisfaction with services.

Very supportive and understanding team. I suggest you go with Ishaan. He is always available for support and quickly helps you understand the portal. I highly recommend him.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Servetel (by Acefone) Mobile App Experience

1 2 3 4 5 6 7 8 9 10

What do you like best about Servetel (by Acefone)?

The text "Everything " does not contain any grammatical errors.

What do you dislike about Servetel (by Acefone)?

There are no grammatical errors in the text provided.

Do you think Servetel (by Acefone) delivers value for the money spent?

Yes

Are you satisfied with Servetel (by Acefone) features?

Yes

Did implimentation of Servetel (by Acefone) was easy?

Yes

What features is Servetel (by Acefone) currently missing?

No

What other products like Servetel (by Acefone) have you used or evaluated?

NA

How Servetel (by Acefone) is better/different from its competitors?

Yes it is better in pricing and quality even.

Shivangi

5.0

Mar 28, 2022

Used the software for : 2+ years

Company Size :51-200 employee

Verified via Business email.

Verified Reviewer

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

Good

They have an efficient team, and the dashboard provided is user-friendly. We highly recommend Servetel to future customers. The onboarding process was really quick and smooth.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Servetel (by Acefone) Mobile App Experience

1 2 3 4 5 6 7 8 9 10

What do you like best about Servetel (by Acefone)?

Please provide the text you would like me to review.

What do you dislike about Servetel (by Acefone)?

WhatsApp integration

Do you think Servetel (by Acefone) delivers value for the money spent?

Yes

Are you satisfied with Servetel (by Acefone) features?

Yes

Did implimentation of Servetel (by Acefone) was easy?

Yes

Alternatives of Servetel (by Acefone)

Explore alternative software options that can fulfill similar requirements as Servetel (by Acefone). Evaluate their features, pricing, and user feedback to find the perfect fit for your needs.

Servetel (by Acefone) FAQs

What are the top 5 features for Servetel (by Acefone)?

The top 5 features for Servetel (by Acefone) are:

  • CRM integration
  • Multiuser Login & Role-based access control
  • Call Center
  • Mobile App
  • Lead Management

What type of customer support is available from Servetel (by Acefone)?

The available support which Servetel (by Acefone) provides is:

  • Phone
  • Email
  • Live support

Where is the headquarters/company of Servetel (by Acefone) located?

The headquarters/company of Servetel (by Acefone) is located at none.

What platforms does Servetel (by Acefone) support?

Servetel (by Acefone) supports a variety of platforms including Android and IOS.

What types of businesses does Servetel (by Acefone) serve?

Servetel (by Acefone) serves a wide range of businesses, including but not limited to Freelancer, Startups, SMBs, Mid-Market & Enterprises.

How is Servetel (by Acefone) commonly used?

Servetel (by Acefone) is commonly used for various purposes, such as Bulk SMS, Call Recording, Call Tracking and more.

Who are the primary competitors of Servetel (by Acefone)?

The three major competitors of Servetel (by Acefone) are MyOperator, Exotel and Knowlarity. Compare and evaluate their features, advantages, disadvantages, and other aspects to find the best option for your business.

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