Best Free & Open-Source Service Desk Management Software

A free and open-source service desk management software includes Zendesk, Zoho Desk, C-Desk, LiveAgent, and Faveo. These software allows organizations to centralize the incoming and outgoing requests for better support and maintenance.

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Freshservice

$19 Agent/Month Billed annually

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Zendesk

$19 Agent/Month

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Novo Service Desk

Available on Request

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List of 14 Best Free and Open Source Service Desk Management Software

Showing 1 - 29 of 18 products
#5

Product Description

Novo Service Desk offers user-friendly tools that simplify service desk management. By streamlining operations and enhancing efficiency, it seamlessly improves your workflow. Learn more about Novo Service Desk

This is Free Service Desk Management Software

Starting Price: Available on Request

Mobile App
Free Trial
#6

Product Description

Empower your service desk with seamless efficiency and personalized support through Customer360s innovative software. Learn more about Customer360

This is Free Service Desk Management Software

Starting Price: Available on Request

Mobile App
#7

Product Description

This information is provided by vendor.

Vision Helpdesk streamlines your service desk management, eliminating the chaos of ticket overload and ensuring that every customer issue is resolved swiftly and efficiently. Learn more about Vision Helpdesk

This is Free Service Desk Management Software

Starting Price: $12 Per Agent/Month/Billed Annually

Mobile App
API
Free Trial

Recent Review

"It keeps track of conversations to follow..." - Brian C.

#8

Product Description

This information is provided by vendor.

Alloy Navigator streamlines service desk management by providing intuitive tools for efficient ticket handling, asset management, and workflow automation, ensuring a seamless support experience. Learn more about Alloy Navigator

This is Free Service Desk Management Software

Starting Price: $11 User/Month

Mobile App
API
Free Trial
#9

Product Description

This information is provided by vendor.

Squadcast streamlines incident management, ensuring your team swiftly resolves issues and minimizes downtime, so you can focus on delivering exceptional service. Learn more about Squadcast

This is Free Service Desk Management Software

Starting Price: $0 User/Month

Mobile App
API
Free Trial
#10

Product Description

This information is provided by vendor.

Salesforce streamlines service desk management by providing a unified platform for efficient ticket handling, customer interaction, and real-time support insights, enhancing both agent productivity and customer satisfaction. Learn more about Salesforce

This is Free Service Desk Management Software

Starting Price: $25 User/Month

Mobile App
API
Free Trial

Recent Review

"Salesforce is truly a benchmark in how..." - simon wang

#11

Product Description

This information is provided by vendor.

SysAid streamlines IT support by automating repetitive tasks, freeing up your team to focus on solving complex issues and improving user satisfaction. Learn more about SysAid

This is Free Service Desk Management Software

Starting Price: Available on Request

Mobile App
API
Free Trial

Recent Review

"My work experience has grown while using..." - Rajat Kala

#12

Product Description

This information is provided by vendor.

Tired of outdated service desk processes? Upgrade to Jira Software for a modern, efficient solution. Learn more about Jira Software

This is Free Service Desk Management Software

Starting Price: $0 Per Month

Mobile App
API
Free Trial

Recent Review

"Jira Software is something I started using..." - Doug Clayton

#13

Product Description

This information is provided by vendor.

Vivantio ITSM streamlines service desk management by reducing response times and enhancing user satisfaction, making IT support feel effortless and personal. Learn more about Vivantio ITSM

This is Free Service Desk Management Software

Starting Price: $60 User/Month

Mobile App
API
Free Trial
#14

Product Description

This information is provided by vendor.

Transform your IT service management with seamless efficiency and intuitive simplicity. Learn more about Atera

This is Free Service Desk Management Software

Starting Price: $99 Per User

Mobile App
API
Free Trial

Recent Review

"Atera is a very good software, and..." - Ashmit Kumar

#15

Product Description

This information is provided by vendor.

Tired of outdated service desk processes? Discover HaloITSM, the modern solution that revitalizes your workflow. Learn more about HaloITSM

This is Free Service Desk Management Software

Starting Price: $49 User/Month

Mobile App
API
Free Trial
#16

Product Description

This information is provided by vendor.

Tired of outdated service desk processes? InvGate Service Desk offers a modern, human-centric solution tailored to your needs. Learn more about InvGate Service Desk

This is Free Service Desk Management Software

Starting Price: Available on Request

Mobile App
API
#17

Product Description

This information is provided by vendor.

Transform customer interactions into seamless conversations with a chat tool that feels like a friendly handshake. Learn more about Olark

This is Free Service Desk Management Software

Starting Price: $17 Agent/Month

Mobile App
API
Free Trial

Recent Review

"Awesome software to use with clients and..." - Naveen Pabreja

#18

Product Description

This information is provided by vendor.

ManageEngine ServiceDesk Plus streamlines and automates service desk management, enabling teams to efficiently handle complex tasks and enhance productivity. Learn more about ManageEngine ServiceDesk Plus

This is Free Service Desk Management Software

Starting Price: $8 Technician/Month

Mobile App
API
Free Trial

Recent Review

"Well, as you know, everything has two..." - Mudit Mishra

Paras Kela
Researched and Written by Paras Kela | Last Updated: October 25, 2025