Best Free & Open-Source Service Desk Management Software
A free and open-source service desk management software includes Zendesk, Zoho Desk, C-Desk, LiveAgent, and Faveo. These software allows organizations to centralize the incoming and outgoing requests for better support and maintenance.
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List of 11 Best Free and Open Source Service Desk Management Software
Help desk software with asset & project management
ManageEngine ServiceDesk Plus is a web-based, easy to use help desk and asset management software which integrates ticketing, asset tracking, purchasing, project management, contract management and knowledge base in one low-cost package. Read ManageEngine ServiceDesk Plus Reviews
Starting Price: $8 Technician/Month
Recent Review
"Well as you know everything has two..." - Mudit Mishra
Freshservice is a cloud based ITIL Service Desk & IT Service Management (ITSM) solution that adds user experience on top of powerful Ticketing & Asset Management capabilities serving more than 20000 customers worldwide. Read Freshservice Reviews
Starting Price: $19 Agent/Month Billed annually
Recent Review
"Freshservice is a good software for catering..." - Pinky Subhash Chandra Agarwal
Remote PC works well for enterprises, teams, and customers. This Remote Desktop Software has a rich dashboard and plenty of features to let you connect, collaborate and control remote sessions for PC and Mac. Read RemotePC Reviews
Starting Price: Available on Request
Recent Review
"This is the Ease of use is..." - Abhinav Puri
HubSpot Client Management Software helps to business to keep the complete eye on each and every leads and touch point with those leads to track the lead status. Hubspot lead scoring system helps sales team reduce the time and efforts in filtering out the bulk lead. Read Hubspot CRM Reviews
Starting Price: $45 Per Month
Recent Review
"We have been a Hubspot customer for..." - John Krochune
Olark is the most beautiful and effective live chat software to talk to your customers for sales and support. And we make it super easy for you! Solve customer problems before they have a chance to click away. Read Olark Reviews
Starting Price: $17 Agent/Month
Recent Review
"awesome software to use with clients and..." - Naveen Pabreja
#1 CRM & support solution for growing businesses
Salesforce makes it easy for small businesses and startups build stronger client relationships with an all-in-one sales and support solution that is easy to use, setup, and maintain - Best client management software with standard cost. Read Salesforce Reviews
Starting Price: $25 User/Month
Recent Review
"My experience with Salesforce is that it..." - Nigel Gordon Pretorius
Faveo is specifically designed to cater the needs of startups and SME’s empowering them with state of art, ticket based support system. In today’s competitive startup scenario customer retention is one of the major challenges. Read Faveo HelpDesk Reviews
This is Free and Open Source Service Desk Management Software
Starting Price: $5500 Onetime
Recent Review
"It is a good ticketing software. It..." - Manisha Nayak
SysAid is an ITSM, Service Desk and Help Desk software solution that integrates all of the essential IT tools into one product. Its rich set of features include a powerful Help Desk, IT Asset Management, and other easy-to-use tools for analyzing and optimizing IT performance. Read SysAid Reviews
This is Free Service Desk Management Software
Starting Price: Available on Request
Recent Review
"My working experience has been grown while..." - Rajat Kala
Zendesk builds software for better customer relationships. People interact with businesses every day across multiple channels like email, phone, live chat, and social media. Zendesk brings all this together in one beautifully simple help desk software platform, enabling you to create more meaningful and productive relationships with your customers. Read Zendesk Reviews
This is Free Service Desk Management Software
Starting Price: $19 Agent/Month
Recent Review
"I have been using Zendesk for many..." - Mostafa Dakam
The Novo Service Desk management software provides innovative web and mobile solutions that simplify work by helping our clients organize and manage information to streamline business processes and reduce costs. It has also been used by many of it's clients to assist them in reaching other IT compliance goals such as Sarbanes-Oxley. Read Novo Service Desk Reviews
This is Free Service Desk Management Software
Starting Price: Available on Request
Customer360 service desk management software journey started with an idea in a food court. As they proverbially say, mind once expanded by a powerful idea never regains its original shape Learn more about Customer360
This is Free Service Desk Management Software
Starting Price: Available on Request
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