ServiceMax
What is ServiceMax?
Leading Field Service Management Software from ServiceMax. Enterprise field service solutions that transform service organizations globally. ServiceMax provides the first IoT-enabled Cloud platform for smart, proactive field service.
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Key Features of ServiceMax
Here are the powerful features that make ServiceMax stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.
- Inventory control
- Work order management
- Customer DataBase
- Electronic Signature
- Billing & Invoicing
- Call Center Management
- Scheduling
- Contract Management
- Dispatch Management
- Routing
- Quotes / Estimates
- Job Scheduling
- Job Management
- Mobile Access
- Service History Tracking
- Technician Management
ServiceMax Specifications
Get a closer look at the technical specifications and system requirements for ServiceMax. Find out if it's compatible with your operating system and other software.
Deployment :
Cloud Based
Subscription Plan :
Monthly
Accessibility :
Desktop Platforms :
Language Support :
Business :
Available Support :
ServiceMax Categories on SoftwareSuggest :
Company Details :
ServiceMax Comparisons
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ServiceMax Description
Here's the comprehensive description of ServiceMax. Gain a brief understanding of its unique features and exceptional benefits.
ServiceMax has used the expertise gleaned from working with more than 400 companies to define the field service metrics that bridge every type of company, vertical, region, and even strategy. Available as an optional, value-added module, the Service Performance Metrics engine delivers and trends the 8 most-critical metrics that form the core language of field service management across the globe – such as First Time Fix Rate, Attach Rate, Mean Time To Repair, and more.
Today's fast-paced, competitive service environment demands visibility into the key performance indicators (KPIs) that are critical to measure your success. Having the right data in hand is critical to making informed decisions, rather than managing your service business on “gut feel”. Keep customers happy and service revenues flowing by identifying potential problems before they stunt your growth, increase costs or lead to customer dissatisfaction. ServiceMax’s capabilities include a number of ways to capture actionable insight and disseminate information across your organization – 70+ pre-defined reports, 20+ pre-built dashboard and an optional set of configurable Service Performance Metrics.
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Overall ServiceMax Reviews
Thinking about using ServiceMax? Check out verified user reviews & ratings based on ServiceMax's features, user-friendliness, customer support, and other factors that contribute to its overall appeal.
ServiceMax Pros and Cons
"Its not only for FieldFX in whole software there are little percentage software where offline work smoothly, FieldFX can."
"Couple of issues i am able to find out like FieldFX are now much modification software or not able so many integration option so before buy should be in memory."
1 ServiceMax Reviews
Hear directly from customers who have used ServiceMax. Read their experiences, feedback, and ratings to gain valuable insights into how this software has benefited their businesses.
Collin
Human Resources Manager
Used the software for : 2+ years (Daily)
Company Size :201-500 employees
Verified By : 
Even can communicable in Offline
I can connect with my supervisor or anybody in offline so not a big issues if not available network connection. FieldFX easily track labor contract for very large scale labor force in the field with full details like tracking time, stop time and lunch time. We now place any time from our work schedule such nice software.
ServiceMax IOS App Experience
ServiceMax After Sales Service Rating
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What do you like best about ServiceMax?
Its not only for FieldFX in whole software there are little percentage software where offline work smoothly, FieldFX can.
What do you dislike about ServiceMax?
Couple of issues i am able to find out like FieldFX are now much modification software or not able so many integration option so before buy should be in memory.
What features is ServiceMax currently missing?
There are available but not much scalable suit so need to focus on this. Supporting delivery tickets for equipment placed on a job site not very work-full.
What other products like ServiceMax have you used or evaluated?
Ascora also can try out.
Useful 0
Alternatives of ServiceMax
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ServiceMax FAQs
What are the top 5 features for ServiceMax?
The top 5 features for ServiceMax are:
- Inventory control
- Work order management
- Customer DataBase
- Electronic Signature
- Billing & Invoicing
What type of customer support is available from ServiceMax?
The available support which ServiceMax provides is:
- Phone
- Tickets
- Training
Where is the headquarters/company of ServiceMax located?
The headquarters/company of ServiceMax is located at California.
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