
What is ServiceMax?
Leading Field Service Management Software from ServiceMax. Enterprise field service solutions that transform service organizations globally. ServiceMax provides the first IoT-enabled Cloud platform for smart, proactive field service.
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Key Features of ServiceMax
- Inventory control
- Work order management
- Customer DataBase
- Electronic Signature
- Billing & Invoicing
- Call Center Management
- Scheduling
- Contract Management
- Dispatch Management
- Routing
- Quotes / Estimates
- Job Scheduling
- Job Management
- Mobile Access
- Service History Tracking
- Technician Management
ServiceMax Users
Business
- Freelancers
- StartUps
- SMEs
- Agencies
- Enterprises
Available Support
- Phone
- Live Support
- Training
- Tickets
Specifications
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Deployment:
Cloud Based
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Payment:
Monthly
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Desktop Platforms
Mobile Platforms
Language Support
- English
- French
- German
- Italian
- Japanese
- Spanish
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Company Details
ServiceMax
California
ServiceMax Headquarters 4450 Rosewood Drive Suite 200 Pleasanton, CA 94588
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Starting at $ 15
Starting at $ 277.78

ServiceMax Description
ServiceMax has used the expertise gleaned from working with more than 400 companies to define the field service metrics that bridge every type of company, vertical, region, and even strategy. Available as an optional, value-added module, the Service Performance Metrics engine delivers and trends the 8 most-critical metrics that form the core language of field service management across the globe – such as First Time Fix Rate, Attach Rate, Mean Time To Repair, and more.
Today's fast-paced, competitive service environment demands visibility into the key performance indicators (KPIs) that are critical to measure your success. Having the right data in hand is critical to making informed decisions, rather than managing your service business on “gut feel”. Keep customers happy and service revenues flowing by identifying potential problems before they stunt your growth, increase costs or lead to customer dissatisfaction. ServiceMax’s capabilities include a number of ways to capture actionable insight and disseminate information across your organization – 70+ pre-defined reports, 20+ pre-built dashboard and an optional set of configurable Service Performance Metrics.
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What are the top 5 features for ServiceMax?
The top 5 features for ServiceMax are:
- Inventory control
- Work order management
- Customer DataBase
- Electronic Signature
- Billing & Invoicing
ServiceMax Awards

