A1 Call Center Overview

A1 Call Center is a premier outsourcing provider offering comprehensive telemarketing, customer care, and back-office support. With 24/7 operations and a
skilled workforce, we ensure exceptional service quality, allowing you to focus on your core business activities.
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Audience & User Segmentation

General Information
Year Established: 2009
Headquarters: Noida, India
Business Performance Metrics
Avg Hourly Rate: < $25/hr
Min. Project Size: $1,000+
Target Audience & Users
Employee Size: 250-999

Services and Focus

Services

Non-Voice BPO/Back Office Services (50%)
Voice Services (50%)
50%
Non-Voice BPO/Back Office Services
50%
Voice Services

Client Focus

Small Businesses (< $10M)
Mid-Market ($10M - $1B)
Enterprise (> $1B)
35%
Small Businesses (< $10M)
35%
Mid-Market ($10M - $1B)
30%
Enterprise (> $1B)

Industry Focus

Manufacturing (10%)
Retail (10%)
Art / Music / Gaming and Entertainment (10%)
Media & Newspaper (20%)
Education (20%)
Consumer Products (30%)
10%
Manufacturing
10%
Retail
10%
Art / Music / Gaming and Entertainment
20%
Media & Newspaper
20%
Education
30%
Consumer Products

Overall Reviews

5/5

Based on 1 Reviews

Write a Review Or
Ask a Question
Quality 5

Quality

Out of 5

Management 5

Management

Out of 5

Customer Support 5

Customer Support

Out of 5

Willingness to recommend 100%

Willingness to recommend

Out of 100%

A1 Call Center Reviews (1)

5

Aug 28, 2020

Call Center Outsourcing

The agents have very good process know-how and command over the language. They speak neutral English, which is very correct in terms of grammar and accent. My customers are very pleased, and I highly recommend A1 Call Center India to anyone looking for inbound call center outsourcing services.

Quality 5

Quality

Out of 5

Management 5

Management

Out of 5

Customer support 5

Customer support

Out of 5

Willingness to recommend 5

Willingness to recommend

Out of 5

Pros: What did you find most impressive about A1 Call Center

call center outsourcing service, back office services, inbound call center services

Cons: Please provide which A1 Call Center features/part can be improved

No, I think all the feature are fully satisfy about my side.

Do you think that A1 Call Center has quoted the reasonable cost of the project?

Yes

Are you satisfied with the time on delivery of the project by A1 Call Center ?

Yes

Do you think A1 Call Center delivers value for the money spent on the project?

Yes

A1 Call Center Awards

Latest Awards Previous Awards
3 Awards Till Date
A1 Call Center  Awards
A1 Call Center  Awards
A1 Call Center  Awards

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A1 Call Center FAQs

Where is the head office of A1 Call Center located?

A1 Call Center 's head office is located at Noida,India

What major services does A1 Call Center provide?