A1 Call Center Overview

A1 Call Center is a Non-Voice BPO/Back Office Services service provider. It specializes in Non-Voice BPO/Back Office Services, Voice Services services. The company has its head office located at Noida and was founded in the year 2009. Around 250-999 people are currently working at A1 Call Center .

Year Established:
2009
Headquarters:
Noida , India
Employee Size:
250-999 employees
Avg Hourly Rate:
< $25/hr
Min. Project Size:
$1,000+
Website:

A1 Call Center Awards

A1 Call Center  Awards

Overall Reviews

Overall Ratings Overall Ratings

Overall Ratings

Customer Support Customer Support

Customer Support

5

Quality

5

Management

5

Customer Support

5

Willingness to recommend

A1 Call Center Reviews

john m.

5

Aug 28, 2020

Overall rating
Quality
Management
Customer Support
Willingness to recommend

Call Center Outsourcing

The agents have very good process know how and command over language. They speak neutral English, which is very correct in terms of grammar and accent. My customers are very pleased and I highly recommend A1 Call Center India for anyone looking for inbound call center outsourcing services.

Pros: What did you find most impressive about A1 Call Center

call center outsourcing service, back office services, inbound call center services

Cons: Please provide which A1 Call Center features/part can be improved

No, I think all the feature are fully satisfy about my side.

Do you think that A1 Call Center has quoted the reasonable cost of the project?

Yes

Are you satisfied with the time on delivery of the project by A1 Call Center ?

Yes

Do you think A1 Call Center delivers value for the money spent on the project?

Yes

Area of Expertise

Services

Client Focus

Industry Focus

Services Focus

Bpo Services

  • Customer Service
  • Data Entry & Processing
  • Other Back Office Services
25%
Customer Service
50%
Data Entry & Processing
25%
Other Back Office Services

Voice Call Center Services

  • Answering services
  • B2B lead generation & qualification
  • B2C Telemarketing & telesales
  • Customer support/experience
  • Inbound appointment scheduling
  • Order processing/ Direct response support
  • Surveys and market research
  • Third party verification
15%
Answering services
10%
B2B lead generation & qualification
10%
B2C Telemarketing & telesales
10%
Customer support/experience
15%
Inbound appointment scheduling
10%
Order processing/ Direct response support
15%
Surveys and market research
15%
Third party verification

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FAQs of A1 Call Center

Where is the head office of A1 Call Center located?

A1 Call Center 's head office is located at Noida,India

What major services does A1 Call Center provide?