Contact Point 360 Overview
Contact Point 360 is dedicated to enhancing client outcomes through innovative customer support outsourcing, advanced contact center technology, and
data-driven insights. Their tailored solutions improve customer experiences, optimize business processes, and drive revenue growth across various industries.
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Audience & User Segmentation
General Information
Business Performance Metrics
Target Audience & Users
Services and Focus
Services
Non-Voice BPO/Back Office Services (25%)
Voice Services (75%)
25%
Non-Voice BPO/Back Office Services
75%
Voice Services
Client Focus
Small Businesses (< $10M)
Mid-Market ($10M - $1B)
Enterprise (> $1B)
35%
Small Businesses (< $10M)
35%
Mid-Market ($10M - $1B)
30%
Enterprise (> $1B)
Industry Focus
Legal / Law Firm (10%)
Business Services (15%)
Utilities (25%)
Finance (25%)
Telecommunications (25%)
10%
Legal / Law Firm
15%
Business Services
25%
Utilities
25%
Finance
25%
Telecommunications
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Free Expert AdviceContact Point 360 FAQs
Where is the head office of Contact Point 360 located?
Contact Point 360 's head office is located at Mississauga,Canada
What major services does Contact Point 360 provide?
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