IT Services & Solutions Company
Damco Solutions Private Limited Overview
Damco is a US-based technology solutions and IT Services company providing customer-centric services in digital, data, product development, technology outsourcing, and managed engagements.
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Overall Reviews
Damco Solutions Private Limited Reviews (20)
Steffan M.
Senior Marketing Manager
Used the software for : Less than 6 months
Exceptional Document Remediation Outcomes
As a publishing company, we wanted our business to reach enhanced accessibility standards. So to ensure this, we decided to begin with document remediation. Devoting significant time to research, we finally shortlisted some companies and chose Damco because of its genuine feedback and reviews.
After Sales Service/Customer Support Rating
Pros: What did you find most impressive about Damco Solutions Private Limited
Document remediation professionals at Damco were very supportive as they looked after every minute detail – be it adding appropriate alt-text to images, meeting color-contrast requirements, ensuring correct reading order, transcribing audios and videos, and so on. The best part was that there was no data loss during the entire process and information was preserved as it is.
Cons: Please provide which Damco Solutions Private Limited features/part can be improved
You must be clear with your requirements and have defined objectives then only the professionals will be able to remediate your documents.
What were your goals for this project?
The goal was to make our content widely accessible so that we could tap a wider audience. Document remediation experts at Damco made sure that all the documents were compatible with multiple assistive technology software and helped us conform to the set industry standards.
Can you share any outcomes from the project that demonstrate progress or success?
The results were quite satisfactory and the services delivered were totally commendable. We witnessed a 42% increase in the number of customers viewing and using our products.
What other products like Damco Solutions Private Limited have you used or evaluated ?
No as of now. This is my first time collaborating with the company.
William l.
Senior Marketing & Technical Consultant
Used the software for : 6-12 months
Constant Access to Accurately Labeled Training Datasets
Our AI/ML-based model implementation efforts didn’t yield reliable results as there was a lack of properly labeled training data. Also, we did not have enough resources to hire annotators and Subject Matter Experts. To overcome these, we considered collaborating with Damco as they could fit well into our budget and offered customized data annotation services.
After Sales Service/Customer Support Rating
Pros: What did you find most impressive about Damco Solutions Private Limited
1. Access to skilled annotators and data professionals2. Easy upscaling/downscaling of operations to meet the business-specific needs3. Strict adherence to timelines and quality of outcomes4. Constant access to training datasets that were accurate, unbiased, and reliable
Cons: Please provide which Damco Solutions Private Limited features/part can be improved
The solutions aren’t made for everyone. But they offer flexibility and you need to customize them according to your business needs.
What were your goals for this project?
Our main aim was to accelerate AI/ML project implementation to go ahead with our business expansion plans. The professionals easily understood our goal and labeled every dataset without any bias. Hence, the resultant model stood true to our expectations.
Can you share any outcomes from the project that demonstrate progress or success?
The results were quite commendable as our customers were quite happy with their interaction with our chatbot. We could respond to customer queries promptly, which resulted in a 33% increase in the customer retention rate.
How effective was the workflow between your team and theirs?
There was clear communication all throughout the project and Damco professionals worked as if an extension of our in-house team.
What other products like Damco Solutions Private Limited have you used or evaluated ?
No. This is my first stint with Damco.
Justin B.
Senior Consultant Manager
Used the software for : 6-12 months
Perfect Solution for Accelerating Data Collection Process While Minimizing Errors
We relied on manual data collection methods to date, which impacted our company’s profits. Besides, managing it while adhering to regulatory and industry-specific compliances got challenging. So, we considered implementing the process and decided to go with Damco’s smart data transformation solutions. After witnessing the results, we were quite happy with the decision and look forward to future collaborations with them.
After Sales Service/Customer Support Rating
Pros: What did you find most impressive about Damco Solutions Private Limited
The professionals strictly adhered to the timelines. Quality results were delivered just in time while taking care of the data integrity.
Cons: Please provide which Damco Solutions Private Limited features/part can be improved
None as their automated data collection solution perfectly suited our business needs.
What were your goals for this project?
The goals for this collaboration was to speed up the data collection process, reduce the number of errors, and increase efficiency. All of this were achieved with their smart data transformation solution.
Can you share any outcomes from the project that demonstrate progress or success?
The results were reflected in accuracy of the outcomes as it was close to 100% and realized 70% increase in efficiency, much better than our existing workflows. We also saved big time on resources with 5X faster turnaround time and 75% cost reduction.
How effective was the workflow between your team and theirs?
Damco’s data entry professionals were soft spoken and easy to communicate with. They worked just like an extended in-house team for us.
What other products like Damco Solutions Private Limited have you used or evaluated ?
None others as of now.
Carol D.
Manager
Used the software for : 6-12 months
Streamlined Information Management Pipeline
We are a leading US-based real-estate company with over two decades of experience in the industry. We have collected many customer data over the years and want to use the same to customize our offerings and expand our business. We decided to outsource the entire data processing and management pipeline without going through the hassles of hiring and onboarding delays. Through the reviews, ratings, and client feedback of various companies, Damco Solutions clicked us out of all, given their experience in the area. The professionals were 24*7 responsive, easy to communicate, and helped us transform our raw unstructured data into tagged and schema-compliant XML.
After Sales Service/Customer Support Rating
Pros: What did you find most impressive about Damco Solutions Private Limited
Data is a very sensitive business asset. The professionals here acknowledged the fact well and preserved its integrity well as only authorized people could access it. Also, they assured up to 99.99% accuracy.
Cons: Please provide which Damco Solutions Private Limited features/part can be improved
There’s nothing to be recommended as the company itself keeps a check on how to improve its offerings.
What were your goals for this project?
main goal was to transform all the raw data into well-structured and valuable information. Our information management function got streamlined and insights helped in creating more targeted advertisements and campaigns.
Can you share any outcomes from the project that demonstrate progress or success?
The outcomes were reflected in our operational efficiency as it improved by 44% in less than 3 months and profits also increased.
How effective was the workflow between your team and theirs?
Damco professionals worked as if an extended part of our in-house team. The professionals were well-spoken and easy-to-collaborate with.
What other products like Damco Solutions Private Limited have you used or evaluated ?
8
John W.
Business Technology Consultant
Used the software for : 6-12 months
Smart Customer Service App Development Using Low-Code Platform
We are a US-based leading insurance provider actively functioning across 20 countries. We noticed that our customer portal has become less responsive and fails to address user queries. Our management decided to create native Android and iOS apps to meet user demands and achieve a better customer experience. We were confident in the speed and flexibility of low-code platforms. Hence, we partnered with a recognized low-code application development company, Damco Solutions. Their dedicated developers develop a responsive customer service app by using the OutSystems platform. They also included on-device features like a camera, biometrics, and a gyroscope, which gives a competitive edge to our business. As a result, our customer satisfaction rates went up to more than 98%.
After Sales Service/Customer Support Rating
Pros: What did you find most impressive about Damco Solutions Private Limited
Low-code developers at Damco Solutions build a smart customer service application that allowed our business to modernize time-intensive processes, such as making payments and verifying ID cards.
Cons: Please provide which Damco Solutions Private Limited features/part can be improved
As long as I have been using their support and services, nothing as such required.
What were your goals for this project?
We were looking for developing a robust customer service application with biometrics features for simplifying user login and payments, rather than relying on text passwords, saving customer effort and time.
Can you share any outcomes from the project that demonstrate progress or success?
Our esteemed customers across 20 countries enjoy a convenient customer experience. We observed a huge rise in our client base in less than 6 months after deploying the app.
How effective was the workflow between your team and theirs?
Damco’s skilled low-code app developers worked with our internal customer support team to realize our needs and built a tailored solution using OutSystems LCAP.
What other products like Damco Solutions Private Limited have you used or evaluated ?
NA
Area of Expertise
Services
Client Focus
Industry Focus
Services Focus
Frameworks and CMS
- .NET
- Angular
- AngularJS
- Django
- Drupal
- Flutter
- Joomla
- Magento
- Microsoft SharePoint
- NodeJS
- React
- ReactJs
- WordPress
Mobile App Development Platforms
- Android
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- iPhone
- Wearable
Description
Damco Solutions is a trusted IT partner that offers a complete suite of IT Services and Solutions to businesses across the world. We are in the industry for over 2 decades and have been offering tailor-made web, mobile, and app development solutions to clients spanning different industry verticals. We have a proven track record of delivering 700+ successful projects within the deadline without compromising on quality. Since our inception, we have over 98.8% client satisfaction and retention rate.
Our Popular Service Offerings:
- Custom Software Development
- Mobile Application Development
- QA & Testing Services
- Website Development
- Salesforce Development
- Artificial Intelligence
- Machine Learning
- Business Analytics
- Infrastructure Management
- Technical Staffing
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Damco Solutions Private Limited FAQs
Where is the head office of Damco Solutions Private Limited located?
Damco Solutions Private Limited's head office is located at ,United States