HIC Global Solutions Overview
A leading Salesforce Consulting Company with more than 2000+ projects delivered and a Salesforce Crest & MSP partner, HIC
Global Solutions specializes in end-to-end Salesforce consulting and cloud-based custom solutions for growing businesses.
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Audience & User Segmentation
General Information
Canada, Germany, United Kingdom
Business Performance Metrics
Target Audience & Users
Social Media Details
Services and Focus
Services
CRM Consulting And SI (60%)
Software Development (20%)
IT Staff Augmentation (20%)
60%
CRM Consulting And SI
20%
Software Development
20%
IT Staff Augmentation
Client Focus
Small Businesses (< $10M)
Mid-Market ($10M - $1B)
Enterprise (> $1B)
25%
Small Businesses (< $10M)
40%
Mid-Market ($10M - $1B)
35%
Enterprise (> $1B)
Industry Focus
Consulting (30%)
Software / Technology (20%)
Business Services (20%)
Healthcare (10%)
Manufacturing (10%)
Real Estate (10%)
30%
Consulting
20%
Software / Technology
20%
Business Services
10%
Healthcare
10%
Manufacturing
10%
Real Estate
Portfolio
HIC Global Solutions Description
HIC Global Solutions: Your Trusted Salesforce Consulting Partner
HIC Global Solutions is a trusted Salesforce Crest and MSP Partner. We help businesses maximize their potential through innovative Salesforce solutions and adhere to SOC2 Type II compliance.
With an ISO certification and a global presence spanning Canada, the USA, the UK, Germany, New Zealand, and India, we have successfully delivered over 2000 projects while maintaining an 80% client retention rate.
Custom Salesforce Solutions for Your Business
Our 120+ certified Salesforce experts customize solutions to fit your unique business needs. Whether you're looking for Salesforce implementation, customization, or integration, we ensure seamless digital transformation to drive efficiency and growth.
Our Mission
We help organizations stay ahead with modern technologies, offering agile, scalable, and transparent Salesforce solutions that align with evolving business demands. From automation to AI-powered insights, we enable businesses to leverage Salesforce for enhanced customer engagement and operational excellence.
Our Vision
HIC’s foundation is built on one belief: “Putting Our People First,” because it's their hard work and brilliance that fuel our success. With a vision to revolutionize industries and empower businesses, we strive to innovate, collaborate, and redefine possibilities across industries.
Seamless Digital Ecosystem Integration
HIC Global Solutions builds scalable solutions that unify your enterprise’s digital landscape. Whether it's integrating dispersed IT systems, optimizing workflows, or streamlining remote operations, our expertise ensures your Salesforce ecosystem is future-ready.
Why HIC?
Over 2000+ successful projects
Salesforce Crest and ISV Partner
SOC 2 Type II Compliant
ISO Certified & Great Place to Work Certified
120+ certified developers and experts
7 apps published on Salesforce AppExchange
Comprehensive Salesforce Services
Salesforce Consulting & Customization
Salesforce Lightning Development
Salesforce App Development
Salesforce Data Migration
Salesforce Implementation & Support
Salesforce API Integration
IT Staff Augmentation
Industry Expertise
We provide tailored Salesforce solutions for industries like IT, Healthcare, Retail, Manufacturing, Logistics, BFSI, and more.
Managed Salesforce Services
As a Salesforce Managed Service Provider, we specialize in:
Sales Cloud
Service Cloud
Marketing Cloud
Salesforce Pardot
CPQ
At HIC Global Solutions, we don’t just provide Salesforce services—we partner with businesses to drive success, innovation, and long-term growth.
In addition to these services, HIC provides innovative products designed to simplify tasks for our clients within the Salesforce Environment including:
1. Docs Made Easy: Simplified document generation and management
2. Sign Made Easy: Streamline Digital Signature
3. QB Sync Made Easy: Effortlessly Connect Quickbooks with Salesforce
4. Sync Made Easy: Connects Shopify Store with Salesforce
Overall Reviews
HIC Global Solutions Reviews (6)
Sophia w.
Administrative Assistant
Used the software for : 6-12 months
Latest
Best Salesforce Marketing Cloud Services Provider
The most impressive thing about this company is its expertise in Salesforce Marketing Cloud and its ability to customize solutions based on our business requirements. Apart from this, their timely responses and commitment to delivering the project on time were commendable.
Pros: What did you find most impressive about HIC Global Solutions
I and my team are highly impressed with the HIC team, and the experience was great as they made everything smooth for us, and met our expectations within the given timeline. We look forward to collaborating with them in the future.
Cons: Please provide which HIC Global Solutions features/part can be improved
They offer excellent services, but it would be great to see new AI features added to their services!
What were your goals for this project?
We wanted to boost our digital marketing strategies, and that is why, our team decided to hire HIC Global Solutions to avail of Salesforce marketing cloud services. Our main agenda is to create a seamless omnichannel marketing experience across email, social media, SMS, and the web for consistent brand messaging.
Can you share any outcomes from the project that demonstrate progress or success?
After consulting HIC Global Solutions, we witnessed a significant boost with higher email open rates compared to earlier. Plus, the click-through rates and social media interactions were also high because of the personalized & targeted campaigns.
How effective was the workflow between your team and theirs?
The team did a fantastic job by timely delivering our project and meeting the expectations.
HIC Global Solutions
Apr 10, 2025
Thank you for your kind words and for taking the time to share your experience with HIC Global Solutions! We truly appreciate your support and are delighted to know that our team could meet your expectations.
After Sales Service/Customer Support Rating
Useful 0
Mercedes C.
Sales Manager
Used the software for : 6-12 months
Salesforce Consulting and Implementation Services
My experience with HIC has been outstanding. From the initial consultation to the final implementation, they demonstrated technical excellence, professionalism, and a strong commitment to our success. Their team was responsive, knowledgeable, and easy to work with. Thanks to them, our Salesforce platform is now a powerful tool driving our sales strategy.
HIC Global Solutions
Mar 12, 2025
Thank you for your kind words and for taking the time to share your experience with HIC Global Solutions! We truly appreciate your support and are delighted to know that our team could meet your expectations.
Mercedes C.
Sales Manager
Used the software for : Less than 6 months
Salesforce Consulting and Implementation Services
Our experience with HIC has been outstanding. From the initial consultation to the final implementation, they demonstrated technical excellence, professionalism, and a strong commitment to our success. Their team was responsive, knowledgeable, and easy to work with. Thanks to them, our Salesforce platform is now a powerful tool driving our sales strategy.
Pros: What did you find most impressive about HIC Global Solutions
Their hands-on approach and willingness to go the extra mile truly set them apart. They didn’t just implement Salesforce, they took the time to understand our business needs and provide solutions that delivered real value.
Cons: Please provide which HIC Global Solutions features/part can be improved
There were no major issues. If anything, I’d say that due to their high demand, scheduling meetings required some planning in advance.
What were your goals for this project?
We needed a reliable Salesforce consulting partner to streamline our CRM processes, improve sales pipeline visibility, and enhance automation for better customer engagement.
Can you share any outcomes from the project that demonstrate progress or success?
Improved Sales Efficiency: Our sales team became more productive with automated workflows and streamlined processes. Enhanced Data Visibility: Real-time dashboards and reports provided better insights into sales performance. Higher CRM Adoption: Thanks to HIC' intuitive setup and training, our team embraced Salesforce seamlessly.
HIC Global Solutions
Mar 12, 2025
Thank you for your kind words and for taking the time to share your experience with HIC Global Solutions! We truly appreciate your support and are delighted to know that our team could meet your expectations.
After Sales Service/Customer Support Rating
Useful 0
Heather M.
Product Manager
Used the software for : 1-2 years
Salesforce implementation services for dedicated and seamless inventory management solutions
Working with HIC Global Solutions was a seamless and productive experience. They not only delivered on their promises but exceeded our expectations by providing innovative solutions that have positively impacted our operations. Their expertise, professionalism, and collaborative approach made them an invaluable partner for our business.
Pros: What did you find most impressive about HIC Global Solutions
Their ability to deeply understand our business challenges and craft solutions tailored to our exact needs was particularly impressive. Additionally, their proactive approach to problem-solving and commitment to delivering value-added services stood out.
Cons: Please provide which HIC Global Solutions features/part can be improved
They offer excellent services, but it would be great to see Fast Support services added to their services!
What were your goals for this project?
We hired HIC Global Solutions to streamline our operational processes, specifically targeting inventory management, real-time data synchronization, and bulk product upload efficiency, which had become critical due to our rapidly growing customer base.
Can you share any outcomes from the project that demonstrate progress or success?
After implementing HIC's solutions, we observed significant improvements in operational efficiency, including faster inventory updates, seamless bulk product uploads, and a dramatic reduction in data inconsistencies. These changes translated into a smoother experience for both our internal teams and customers.
How effective was the workflow between your team and theirs?
Amazing
HIC Global Solutions
Mar 12, 2025
Thank you for your kind words and for taking the time to share your experience with HIC Global Solutions! We truly appreciate your support and are delighted to know that our team could meet your expectations.
After Sales Service/Customer Support Rating
Useful 0
Ankita N.
Head of Technology
Used the software for : 6-12 months
Highly Recommended for Salesforce Implementation Services
Our overall my experience with HIC Global Solutions has been exceptional. From the initial consultation to project completion, their team demonstrated a strong understanding of my needs and provided custom Salesforce solutions that perfectly aligned with my goals.
Pros: What did you find most impressive about HIC Global Solutions
What impressed me most about HIC Global Solutions was their deep expertise in Salesforce and their ability to custom solutions to my specific needs. Their proactive approach, attention to detail, and commitment to delivering high-quality results set them apart
Cons: Please provide which HIC Global Solutions features/part can be improved
Great experience, no cons, but recommend AI Implementation in their Services.
What were your goals for this project?
I hired HIC Global Solutions to enhance our Salesforce implementation by streamlining processes, improving data management, and customizing the platform to align with our business goals.
Can you share any outcomes from the project that demonstrate progress or success?
The project resulted in a 30% increase in productivity, 25% improvement in data accuracy, and a 40% reduction in response times. Enhanced reporting and dashboards led to a 20% boost in customer engagement.
How effective was the workflow between your team and theirs?
HIC Global Solutions demonstrated excellent project management, delivering items on time and keeping the project on track.
HIC Global Solutions
Mar 12, 2025
Thank you for your kind words and for taking the time to share your experience with HIC Global Solutions! We truly appreciate your support and are delighted to know that our team could meet your expectations.
After Sales Service/Customer Support Rating
Useful 0
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Certifications
HIC Global Solutions Awards
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HIC Global Solutions FAQs
Where is the head office of HIC Global Solutions located?
HIC Global Solutions 's head office is located at Richmond,Canada
What major services does HIC Global Solutions provide?
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