IBT
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IBT Overview
IBT is a Voice Services service provider. It specializes in Finance & Accounting Outsourcing (FAO), Non-Voice BPO/Back Office Services, HR Services, Payroll Processing, IT Staff Augmentation, It Services, Voice Services services. The company has its head office located at Dubai and was founded in the year 2009. Around 250-999 people are currently working at IBT .
Industry:
Type:
Year Established:
2009
Headquarters:
Dubai , United Arab Emirates
Employee Size:
250-999 employees
Min. Project Size:
$50,000+
Website:
IBT Categories on SoftwareSuggest
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Write a ReviewArea of Expertise
Services
Client Focus
Services Focus
Bpo Services
- Claims Processing
- Customer Service
- Data Entry & Processing
- Knowledge Process Outsourcing (KPO)
- Online Customer Support
10%
Claims Processing
50%
Customer Service
10%
Data Entry & Processing
10%
Knowledge Process Outsourcing (KPO)
20%
Online Customer Support
HR Focus
- HR Outsourcing (HRO)
- PEO/Employee Leasing
- Recruiting
- Staffing
40%
HR Outsourcing (HRO)
25%
PEO/Employee Leasing
15%
Recruiting
20%
Staffing
Managed Services
- Hardware
- Help desk
- Hosting and cloud
- Network
- Telecom
25%
Hardware
60%
Help desk
5%
Hosting and cloud
5%
Network
5%
Telecom
Voice Call Center Services
- Answering services
- B2B Appointment setting
- B2B lead generation & qualification
- B2C Telemarketing & telesales
- Customer support/experience
- Inbound appointment scheduling
- Order processing/ Direct response support
- Surveys and market research
- Third party verification
- Virtual receptionist
15%
Answering services
10%
B2B Appointment setting
10%
B2B lead generation & qualification
10%
B2C Telemarketing & telesales
20%
Customer support/experience
5%
Inbound appointment scheduling
15%
Order processing/ Direct response support
5%
Surveys and market research
5%
Third party verification
5%
Virtual receptionist
Top Companies in Voice Service Providers Category
IBT FAQs
Where is the head office of IBT located?
IBT 's head office is located at Dubai,United Arab Emirates
What major services does IBT provide?
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