LEX Reception Overview

LEX Reception is a 24/7 legal receptionist service designed to enhance client engagement and streamline law firm operations. With professional support in
English and Spanish, it ensures no call goes unanswered, boosting client retention and practice growth.
Show More

Audience & User Segmentation

General Information
Industry: Telecommunications
Year Established: 2011
Location:
Canada, United States
Company Type: Private Ltd Company
Headquarters: Portland, United States
Business Performance Metrics
No of Projects: 2982
Min. Project Size: $100+
Target Audience & Users
Employee Size: 50-249
Who uses: SMBs

Services and Focus

Services

Non-Voice BPO/Back Office Services (25%)
Voice Services (75%)
25%
Non-Voice BPO/Back Office Services
75%
Voice Services

Client Focus

Small Businesses (< $10M)
Mid-Market ($10M - $1B)
Enterprise (> $1B)
60%
Small Businesses (< $10M)
30%
Mid-Market ($10M - $1B)
10%
Enterprise (> $1B)

Industry Focus

Legal / Law Firm (100%)
100%
Legal / Law Firm

LEX Reception Description

LEX Reception is your dedicated legal answering service.

We’re here to help your firm grow, capturing leads out of hours and removing distractions while you focus on casework. We’re flexible, getting to know you to deliver a personalized service round-the-clock . 

We’re your ambassadors, helping you build relationships with new leads and regular collaborators. We reflect the tone and terminology of your brand with customizable scripts and call flows. 

We’re your partners, working with you to make the most of busy periods and successful marketing campaigns. You can upgrade or downgrade your plans month by month based on your requirements, with no extra charges. 

What can LEX Reception do for your firm:

  • Call answering available 24/7
  • Call forwarding
  • Outbound calling
  • Appointment scheduling
  • Custom scripts
  • Mobile app
  • CRM integration

Our legal team and custom tools help attorneys work from anywhere. From their dashboard and mobile app, clients can receive live call updates, manage their contacts, view messages, and track their account information. 

Whether your firm is looking for a full-time virtual receptionist, flexible support, or after-hours service, LEX Reception is committed to helping you grow.

Overall Reviews

5/5

Based on 2 Reviews

Write a Review Or
Ask a Question
Quality 5

Quality

Out of 5

Management 5

Management

Out of 5

Customer Support 5

Customer Support

Out of 5

Willingness to recommend 100%

Willingness to recommend

Out of 100%

LEX Reception Reviews (2)

5

Jan 24, 2021

Excellent software

"Easy to understand and manage the services, the appearance and design are awesome. One of the excellent user-friendly software. I should recommend it to my friends for sure."

Quality 5

Quality

Out of 5

Management 5

Management

Out of 5

Customer support 5

Customer support

Out of 5

Willingness to recommend 5

Willingness to recommend

Out of 5

Pros: What did you find most impressive about LEX Reception

The managibiility of the software is impressed me a Lot

Cons: Please provide which LEX Reception features/part can be improved

Some improvements needed to make it More comfortable to the clients...

Do you think that LEX Reception has quoted the reasonable cost of the project?

Yes

Are you satisfied with the time on delivery of the project by LEX Reception?

Yes

Do you think LEX Reception delivers value for the money spent on the project?

Yes

What were your goals for this project?

Looked for a good legal expertise to clarify, that was accomplished.

Can you share any outcomes from the project that demonstrate progress or success?

Not really much, still need to go way forward

How effective was the workflow between your team and theirs?

It's really easy and good

Besides LEX Reception, which other service providers have you partnered with?

No

5

Oct 06, 2020

Great software and so easy to use.

Would absolutely recommend LexReception. Easy to use, cost-effective, and always provides great service 24/7/365. If you need a professional answering service, there is nobody better, in our opinion.

Quality 5

Quality

Out of 5

Management 5

Management

Out of 5

Customer support 5

Customer support

Out of 5

Willingness to recommend 5

Willingness to recommend

Out of 5

Pros: What did you find most impressive about LEX Reception

Ease of use

Cons: Please provide which LEX Reception features/part can be improved

Wish I got it sooner

Do you think that LEX Reception has quoted the reasonable cost of the project?

Yes

Are you satisfied with the time on delivery of the project by LEX Reception?

Yes

Do you think LEX Reception delivers value for the money spent on the project?

Yes

What were your goals for this project?

Find a legal receptionist service

Can you share any outcomes from the project that demonstrate progress or success?

They deliver every call

How effective was the workflow between your team and theirs?

Great

Besides LEX Reception, which other service providers have you partnered with?

None

LEX Reception Awards

Latest Awards Previous Awards
3 Awards Till Date
LEX Reception Awards
LEX Reception Awards
LEX Reception Awards

Alternatives to LEX Reception

Etelligens Technologies

Intelligent Solution For Your Online Business

Free Expert Advice
Dunes Factory Pvt Ltd

You bring your best, We'll do the rest.

Free Expert Advice
Medphine

Lifeline of your practice

Free Expert Advice
Go4Customer

We Put Your Customers First.

Free Expert Advice
FIFO TECH

Information Technology Company in Dhaka

Free Expert Advice
Voice Clearity

Feel The Clearity

Free Expert Advice

LEX Reception FAQs

Where is the head office of LEX Reception located?

LEX Reception's head office is located at ,United States

What major services does LEX Reception provide?