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LEX Reception Overview

LEX Reception is a 24/7 legal answering service. Our warm, professional team of virtual receptionists are legal specialists, handling legal intake, call answering, appointment scheduling, and much more.

Industry:
Telecommunications
Type:
Private Ltd Company
Year Established:
2011
Headquarters:
Portland , United States
Employee Size:
50-249 employees
Who uses:
SMBs
No of Projects:
2982
Min. Project Size:
$100+
Other Locations:
Canada, United States

LEX Reception Awards

LEX Reception Awards
LEX Reception Awards

Overall Reviews

5/5

Based on 2 Reviews

Write a Review Or
Ask a question
Quality Quality 5

Quality

Out of 5

Management Management 5

Management

Out of 5

Customer Support Customer Support 5

Customer Support

Out of 5

Willingness to recommend Willingness to recommend 100%

Willingness to recommend

Out of 100%

LEX Reception Reviews (2)

Shanth

5

Jan 24, 2021

Excellent software

Easy to understand and manage the services, the appearance and design is awesome. One of the excellent user friendly software. I should recommend to my friends for sure

Quality Quality 5

Quality

Out of 5

Management Management 5

Management

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Willingness to recommend Willingness to recommend 5

Willingness to recommend

Out of 5

After Sales Service/Customer Support Rating

1 2 3 4 5 6 7 8 9 10

Pros: What did you find most impressive about LEX Reception

The managibiility of the software is impressed me a Lot

Cons: Please provide which LEX Reception features/part can be improved

Some improvements needed to make it More comfortable to the clients...

Do you think that LEX Reception has quoted the reasonable cost of the project?

Yes

Are you satisfied with the time on delivery of the project by LEX Reception?

Yes

Do you think LEX Reception delivers value for the money spent on the project?

Yes

What were your goals for this project?

Looked for a good legal expertise to clarify, that was accomplished.

Can you share any outcomes from the project that demonstrate progress or success?

Not really much, still need to go way forward

How effective was the workflow between your team and theirs?

It's really easy and good

What other products like LEX Reception have you used or evaluated ?

No

James S.

5

Oct 06, 2020

Great software and so easy to use.

Would absolutely recommend LexReception. Easy to use, cost-effective and always provide a great service 24/7/365. If you need a professional answering service, there is nobody better in our opinion.

Quality Quality 5

Quality

Out of 5

Management Management 5

Management

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Willingness to recommend Willingness to recommend 5

Willingness to recommend

Out of 5

After Sales Service/Customer Support Rating

1 2 3 4 5 6 7 8 9 10

Pros: What did you find most impressive about LEX Reception

Ease of use

Cons: Please provide which LEX Reception features/part can be improved

Wish I got it sooner

Do you think that LEX Reception has quoted the reasonable cost of the project?

Yes

Are you satisfied with the time on delivery of the project by LEX Reception?

Yes

Do you think LEX Reception delivers value for the money spent on the project?

Yes

What were your goals for this project?

Find a legal receptionist service

Can you share any outcomes from the project that demonstrate progress or success?

They deliver every call

How effective was the workflow between your team and theirs?

Great

What other products like LEX Reception have you used or evaluated ?

None

Area of Expertise

Services

Client Focus

Industry Focus

Services Focus

Bpo Services

  • Customer Service
100%
Customer Service

Business Services

  • Answering Services
100%
Answering Services

Voice Call Center Services

  • B2B lead generation & qualification
  • Customer support/experience
  • Inbound appointment scheduling
  • Order processing/ Direct response support
  • Other outbound services
20%
B2B lead generation & qualification
10%
Customer support/experience
10%
Inbound appointment scheduling
10%
Order processing/ Direct response support
10%
Other outbound services

Description

LEX Reception is your dedicated legal answering service.

We’re here to help your firm grow, capturing leads out of hours and removing distractions while you focus on casework. We’re flexible, getting to know you to deliver a personalized service round-the-clock . 

We’re your ambassadors, helping you build relationships with new leads and regular collaborators. We reflect the tone and terminology of your brand with customizable scripts and call flows. 

We’re your partners, working with you to make the most of busy periods and successful marketing campaigns. You can upgrade or downgrade your plans month by month based on your requirements, with no extra charges. 

What can LEX Reception do for your firm:

  • Call answering available 24/7
  • Call forwarding
  • Outbound calling
  • Appointment scheduling
  • Custom scripts
  • Mobile app
  • CRM integration

Our legal team and custom tools help attorneys work from anywhere. From their dashboard and mobile app, clients can receive live call updates, manage their contacts, view messages, and track their account information. 

Whether your firm is looking for a full-time virtual receptionist, flexible support, or after-hours service, LEX Reception is committed to helping you grow.

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LEX Reception FAQs

Where is the head office of LEX Reception located?

LEX Reception's head office is located at ,United States

What major services does LEX Reception provide?