LEX Reception Overview
LEX Reception is a 24/7 legal receptionist service designed to enhance client engagement and streamline law firm operations. With professional support in
English and Spanish, it ensures no call goes unanswered, boosting client retention and practice growth.
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Audience & User Segmentation
General Information
Canada, United States
Business Performance Metrics
Target Audience & Users
Services and Focus
Services
Non-Voice BPO/Back Office Services (25%)
Voice Services (75%)
25%
Non-Voice BPO/Back Office Services
75%
Voice Services
Client Focus
Small Businesses (< $10M)
Mid-Market ($10M - $1B)
Enterprise (> $1B)
60%
Small Businesses (< $10M)
30%
Mid-Market ($10M - $1B)
10%
Enterprise (> $1B)
Industry Focus
Legal / Law Firm (100%)
100%
Legal / Law Firm
LEX Reception Description
LEX Reception is your dedicated legal answering service.
We’re here to help your firm grow, capturing leads out of hours and removing distractions while you focus on casework. We’re flexible, getting to know you to deliver a personalized service round-the-clock .
We’re your ambassadors, helping you build relationships with new leads and regular collaborators. We reflect the tone and terminology of your brand with customizable scripts and call flows.
We’re your partners, working with you to make the most of busy periods and successful marketing campaigns. You can upgrade or downgrade your plans month by month based on your requirements, with no extra charges.
What can LEX Reception do for your firm:
- Call answering available 24/7
- Call forwarding
- Outbound calling
- Appointment scheduling
- Custom scripts
- Mobile app
- CRM integration
Our legal team and custom tools help attorneys work from anywhere. From their dashboard and mobile app, clients can receive live call updates, manage their contacts, view messages, and track their account information.
Whether your firm is looking for a full-time virtual receptionist, flexible support, or after-hours service, LEX Reception is committed to helping you grow.
Overall Reviews
LEX Reception Reviews (2)
Excellent software
"Easy to understand and manage the services, the appearance and design are awesome. One of the excellent user-friendly software. I should recommend it to my friends for sure."
Pros: What did you find most impressive about LEX Reception
The managibiility of the software is impressed me a Lot
Cons: Please provide which LEX Reception features/part can be improved
Some improvements needed to make it More comfortable to the clients...
Do you think that LEX Reception has quoted the reasonable cost of the project?
Yes
Are you satisfied with the time on delivery of the project by LEX Reception?
Yes
Do you think LEX Reception delivers value for the money spent on the project?
Yes
What were your goals for this project?
Looked for a good legal expertise to clarify, that was accomplished.
Can you share any outcomes from the project that demonstrate progress or success?
Not really much, still need to go way forward
How effective was the workflow between your team and theirs?
It's really easy and good
Besides LEX Reception, which other service providers have you partnered with?
No
After Sales Service/Customer Support Rating
Useful 0
Great software and so easy to use.
Would absolutely recommend LexReception. Easy to use, cost-effective, and always provides great service 24/7/365. If you need a professional answering service, there is nobody better, in our opinion.
Pros: What did you find most impressive about LEX Reception
Ease of use
Cons: Please provide which LEX Reception features/part can be improved
Wish I got it sooner
Do you think that LEX Reception has quoted the reasonable cost of the project?
Yes
Are you satisfied with the time on delivery of the project by LEX Reception?
Yes
Do you think LEX Reception delivers value for the money spent on the project?
Yes
What were your goals for this project?
Find a legal receptionist service
Can you share any outcomes from the project that demonstrate progress or success?
They deliver every call
How effective was the workflow between your team and theirs?
Great
Besides LEX Reception, which other service providers have you partnered with?
None
After Sales Service/Customer Support Rating
Useful 0
LEX Reception Awards
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Free Expert AdviceLEX Reception FAQs
Where is the head office of LEX Reception located?
LEX Reception's head office is located at ,United States
What major services does LEX Reception provide?
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