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Orfeostory Pte Ltd Overview
Orfeostory Pte Ltd is a Web Development company. It provides services like Web Development, Mobile App Development, Logo Design, CRM Consulting And SI. The company was founded in 2011 and its head office is located in Singapore. Their estimated employee size is around 2-9 employees.
Industry:
Type:
Year Established:
2011
Headquarters:
Singapore , Singapore
Employee Size:
2-9 employees
Avg Hourly Rate:
Undisclosed
No of Customers:
500+
Website:
Orfeostory Pte Ltd Categories on SoftwareSuggest
Orfeostory Pte Ltd Awards
Overall Reviews
Orfeostory Pte Ltd Reviews (9)
Good attitude and efficient service management
The reason, I mean the most important of all, we hired this web development agency is that the one we hired before demanded a huge budget for all the custom functions we wanted to implement on our site. Besides keeping the cost within our means, Orfeostory made it look like a simple job. That tells a lot about their competence. We recommend them!
After Sales Service/Customer Support Rating
Pros: What did you find most impressive about Orfeostory Pte Ltd
The job wasn't straightforward, but they made it look like one. Apart from the cost, we find this very impressive.
Cons: Please provide which Orfeostory Pte Ltd features/part can be improved
Their workflow management isn't quite clear to me. I wish I could understand it better.
Do you think that Orfeostory Pte Ltd has quoted the reasonable cost of the project?
Yes
Are you satisfied with the time on delivery of the project by Orfeostory Pte Ltd?
Yes
Do you think Orfeostory Pte Ltd delivers value for the money spent on the project?
Yes
What were your goals for this project?
We needed three different input panels for three types of users such as the customers, partners, and general users so that all of them can contribute to the site using their individual dashboard.
Can you share any outcomes from the project that demonstrate progress or success?
Now, it has become easier for us to present information and resources tailored to the demands of our valued users.
How effective was the workflow between your team and theirs?
I kept a little distance from their workflow management because I didn't want to bother about it. In fact, that didn't affect the overall outcome at all.
What other products like Orfeostory Pte Ltd have you used or evaluated ?
It was the first time we worked with Orfeostory. So, we haven't used the other services.
Useful 1
Both design and development services are commendable.
First, they designed a mobile app UI for our restaurant chain in Singapore. Then, we requested them to design three landing pages for our next quarter's promotions. Finally, we had them fix a few issues with our website. We only hope to hire them again before the campaign starts.
After Sales Service/Customer Support Rating
Pros: What did you find most impressive about Orfeostory Pte Ltd
Their ability to understand our goals and demands
Cons: Please provide which Orfeostory Pte Ltd features/part can be improved
It would be nice talking to them about our next campaign, but they didn't seem to retain a contract by making promises. In my opinion it's both good and bad. If they talked, I could at least have an idea about how much they can help us.
Do you think that Orfeostory Pte Ltd has quoted the reasonable cost of the project?
Yes
Are you satisfied with the time on delivery of the project by Orfeostory Pte Ltd?
Yes
Do you think Orfeostory Pte Ltd delivers value for the money spent on the project?
Yes
What were your goals for this project?
The design of our old mobile app wasn't responsive. So, we wanted to let our valued customers use something that looks useful across all devices. In addition, the landing pages are meant to help with our campaign.
Can you share any outcomes from the project that demonstrate progress or success?
We haven't launched the redesigned app yet. Also, the landing pages haven't been out to use. So, I can't really tell how much impact they could possible have. But from the look of them, we can tell they were completed with care.
How effective was the workflow between your team and theirs?
We experienced neither delays nor unresponsiveness from their end. Also, they seemed nice while working together.
What other products like Orfeostory Pte Ltd have you used or evaluated ?
We didn't use other services from Orfeostory.
Useful 0
Two websites done to our expectations!
We maintain two websites for the two operational segments of our company. Both of them were previously designed to be static. As we wanted to make them dynamic, we chose to get them fully revamped. Orfeostory remained highly motivated throughout the project as they designed the UIs and developed the sites with half a dozen of a new functions. Timely delivery and consistent responsiveness made us happy.
After Sales Service/Customer Support Rating
Pros: What did you find most impressive about Orfeostory Pte Ltd
Their relentless efforts to satisfy us in terms of work quality and budget for the project
Cons: Please provide which Orfeostory Pte Ltd features/part can be improved
They're disciplined and coordinated, but somehow, we got the feeling that they had to struggle to make us understand the limitations which we might have with the requested functions. They could be more articulate on this matter.
Do you think that Orfeostory Pte Ltd has quoted the reasonable cost of the project?
Yes
Are you satisfied with the time on delivery of the project by Orfeostory Pte Ltd?
Yes
Do you think Orfeostory Pte Ltd delivers value for the money spent on the project?
Yes
What were your goals for this project?
(I) We wanted to bring all our subscribers, both new and potential, under the same coverage so that we could provide them with supports faster and more efficiently. (II) We wanted to enlist our large field support team and allow them to collaborate with the rest of the workforce.
Can you share any outcomes from the project that demonstrate progress or success?
Many of our subscribers sent us a note of appreciation and left positive reviews of our new system. We've been able to save at least 1 hour on any given business day while managing the operations. In addition, it seems much easy for us to expand the team whenever required.
How effective was the workflow between your team and theirs?
In fact, I communicated with them alone. I experienced no major issues with their communication or project management.
What other products like Orfeostory Pte Ltd have you used or evaluated ?
I didn't use any other service from this agency.
Useful 0
Dependable and Competent
Orfeostory is our first point of contact every time we need help with our website, visuals, and other web solutions. Starting with a one page website, they’ve completed six projects for us within the last 12 months. Truth be told, we experienced some setbacks. Nonetheless, their professionalism was above board.
After Sales Service/Customer Support Rating
Pros: What did you find most impressive about Orfeostory Pte Ltd
They don't just create or build sites and apps for you. They also raise awareness in you about the best practice for usability.
Cons: Please provide which Orfeostory Pte Ltd features/part can be improved
They don't seem to be very open while providing the cost of services in the quote. However, their service charges are reasonable.
Do you think that Orfeostory Pte Ltd has quoted the reasonable cost of the project?
Yes
Are you satisfied with the time on delivery of the project by Orfeostory Pte Ltd?
Yes
Do you think Orfeostory Pte Ltd delivers value for the money spent on the project?
Yes
What were your goals for this project?
First up, we had many visitors and now we only find it appropriate to bring them the best experience while using the site. I was assigned the responsibility of hiring a web service provider that can help with website development and mobile app. We wanted to have a team that responds to an emergency.
Can you share any outcomes from the project that demonstrate progress or success?
Our survey says, more than half of our visitors and almost all stakeholders were happy to have new browsing and user experience because the new design and functions have been put together to fix all the bugs which make users' experience less than good.
How effective was the workflow between your team and theirs?
We had excellent time together during day-to-day's work, updates, and changes.
What other products like Orfeostory Pte Ltd have you used or evaluated ?
No, we didn't t use anything else.
Useful 0
This is what I found to be true about Orfeostory
Orfeostory made their promises, no matter how many different ways I explained the requirements (solving functional problems, creating an API, and fixing bugs and performance issues). This is how I assess their activities. They completed everything on the list and let me check everything as many times as I wanted. I allowed a week, and they only took 5 days. I contacted them during the regular business hours and got to hear from them quickly. The only thing that went beyond the agreement was the cost. I had to pay a little extra. It wasn’t extortion. Rather, I did it happily. You know why? I was happy that the work was exactly how I wanted. It was a pleasant experience.
After Sales Service/Customer Support Rating
Pros: What did you find most impressive about Orfeostory Pte Ltd
Readiness to take the challenges regardless of the value or size of the project
Cons: Please provide which Orfeostory Pte Ltd features/part can be improved
You may need to be willing to accept some changes to the service agreement, especially if you need help with problem solving.
Do you think that Orfeostory Pte Ltd has quoted the reasonable cost of the project?
Yes
Are you satisfied with the time on delivery of the project by Orfeostory Pte Ltd?
Yes
Do you think Orfeostory Pte Ltd delivers value for the money spent on the project?
Yes
What were your goals for this project?
I wanted to let my visitors enjoy rewarding experience (in terms of information and resources) visiting my site. Dozens of problems were the reason I kept failing to achieve that goal.
Can you share any outcomes from the project that demonstrate progress or success?
I ran a detailed poll which involved the real visitors' participation in a Q/A based survey. After analyzing their answers, I discovered that 90% of the participants became happy to enjoy the features of my site.
How effective was the workflow between your team and theirs?
The workflow went smoothly without any unwanted incident.
What other products like Orfeostory Pte Ltd have you used or evaluated ?
I used the services as Orfeostory offers once before, but I couldn't evaluate them.
Useful 0
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Orfeostory Pte Ltd FAQs
Where is the head office of Orfeostory Pte Ltd located?
Orfeostory Pte Ltd's head office is located at ,Singapore
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