ScalaHosting Overview

ScalaHosting is a Dallas-based hosting provider with over 17 years of experience in the cloud industry. Our technology focus is on managed cloud and VPS hosting empowered by user-friendly interfaces and advanced security features.

Industry:
Software / Technology
Type:
Limited Liability Company (LLC)
Year Established:
2008
Headquarters:
Dallas , United States
Employee Size:
50-249 employees
Who uses:
Personal, Startups, SMBs, Enterprises, Freelancer, Entrepreneur
No of Customers:
500+
No of Projects:
10
Other Locations:
Australia, Bulgaria, Germany, Spain, Finland, United Kingdom, Netherlands, Poland, Sweden, Singapore, United States

Overall Reviews

4.6/5

Based on 25 Reviews

Write a Review Or
Ask a Question
Quality 4.5

Quality

Out of 5

Management 4.5

Management

Out of 5

Customer Support 4.8

Customer Support

Out of 5

Willingness to recommend 92%

Willingness to recommend

Out of 100%

ScalaHosting Reviews (25)

Brodie S.

Manager

Used the software for : 1-2 years

5

Sep 23, 2024

Latest

Good to have a deal with.

I have found Scalahosting's customer service to be fast and capable in all aspects. They know their work well. Prices are also inexpensive and clear (no hidden fees).

Quality 4

Quality

Out of 5

Management 5

Management

Out of 5

Customer support 5

Customer support

Out of 5

Willingness to recommend 4

Willingness to recommend

Out of 5

After Sales Service/Customer Support Rating

1 2 3 4 5 6 7 8 9 10

Pros: What did you find most impressive about ScalaHosting

Problem solved with immediate effect. Prices are modest. Support is second to none.

Cons: Please provide which ScalaHosting features/part can be improved

No issues at all. All works well with no glitches. Have no bad experience.

ScalaHosting Sep 30, 2024

Hi Brodie! Thank you for sharing your experience with ScalaHosting! I’m delighted to hear that you’ve found our customer service efficient and knowledgeable. We take pride in our team's expertise and commitment to helping our clients. It's also great to know that our pricing structure has met your expectations without any surprises. If you ever have any questions or need assistance in the future, please feel free to reach out! Gabriella

Evelyn L.

Manager

Used the software for : 1-2 years

5

Sep 23, 2024

Latest

Continue to provide excellent service.

Scalahosting continues to provide excellent customer service, no matter the time or circumstances! They always make sure my issues are resolved. Uptime is high, and the network is fully redundant.

Quality 5

Quality

Out of 5

Management 5

Management

Out of 5

Customer support 5

Customer support

Out of 5

Willingness to recommend 5

Willingness to recommend

Out of 5

After Sales Service/Customer Support Rating

1 2 3 4 5 6 7 8 9 10

Pros: What did you find most impressive about ScalaHosting

I've been with Scalahosting for a year so far and it's been great. So far, the best hosting I've used.

Cons: Please provide which ScalaHosting features/part can be improved

I would like Scalahosting to provide more discounts on their attractive deals.

ScalaHosting Sep 30, 2024

Hi Evelyn! Thank you for your kind words and sharing your positive experience with ScalaHosting! I’m thrilled to hear that our customer service has consistently met your expectations, no matter the situation. Ensuring that your issues are addressed promptly is our top priority. I'm also glad to know that you appreciate our uptime and network reliability. If there's anything else you need or any further feedback you’d like to share, please don’t hesitate to reach out! Gabriella

Mijo D.

Manager

Used the software for : 6-12 months

5

Sep 23, 2024

Latest

VERY good value.

I have been with Scalahosting for 5 years now, and I can honestly say I am more than happy using them. Uptime is second to none. As for the technical support, it is more than helpful and very good value.

Quality 3

Quality

Out of 5

Management 4

Management

Out of 5

Customer support 4

Customer support

Out of 5

Willingness to recommend 4

Willingness to recommend

Out of 5

After Sales Service/Customer Support Rating

1 2 3 4 5 6 7 8 9 10

Pros: What did you find most impressive about ScalaHosting

Reliable company with high uptime, stablr network and clear pricing policy. Work well for me.

Cons: Please provide which ScalaHosting features/part can be improved

Using them long enough, I dare say - quality hosting provider! No bad words from me.

ScalaHosting Sep 30, 2024

Hi Mijo! Thank you so much for your wonderful feedback! I truly appreciate your loyalty over the past five years. It’s great to hear that our uptime has met your expectations and that our technical support has been beneficial for you. If there's ever anything you need or if you have suggestions for us, please feel free to reach out. We’re always here to assist you! Thank you for choosing ScalaHosting! Gabriella

Janine C.

Manager

Used the software for : 2+ years

5

Sep 23, 2024

Latest

Excellent hosting company.

I have been a customer for many years now, and I am very happy with their hosting services. They provide excellent and knowledgeable support, which is available 24 hours a day.

Quality 5

Quality

Out of 5

Management 5

Management

Out of 5

Customer support 5

Customer support

Out of 5

Willingness to recommend 5

Willingness to recommend

Out of 5

After Sales Service/Customer Support Rating

1 2 3 4 5 6 7 8 9 10

Pros: What did you find most impressive about ScalaHosting

The support is super quick, helpful and friendly. And overall I love to know that they are running their services in a webmaster-friendly manner.

Cons: Please provide which ScalaHosting features/part can be improved

Frankly speaking I'd like to have oftener discounts on their services. Not only for holidays. lol

ScalaHosting Sep 30, 2024

Hi Janine! Thank you for your long-standing trust in ScalaHosting! I’m delighted to hear that you’re pleased with our hosting services. It’s our mission to provide knowledgeable support around the clock, and I’m glad you’ve found it helpful. If you ever have any questions or need assistance, don’t hesitate to reach out. We’re always here to help! Gabriella

Franca M.

torrioniko.info

Used the software for : 6-12 months

5

Sep 23, 2024

Latest

Happy to be here.

I have been using their VPS package for two years now, and I don't regret choosing Scalahosting. Their response time to queries is quick, and they always have a solution. Plus, their prices are reasonable. I hope they remain like this.

Quality 5

Quality

Out of 5

Management 4

Management

Out of 5

Customer support 5

Customer support

Out of 5

Willingness to recommend 4

Willingness to recommend

Out of 5

After Sales Service/Customer Support Rating

1 2 3 4 5 6 7 8 9 10

Pros: What did you find most impressive about ScalaHosting

The few times I had some issue was resolved promptly without much hustle and always in less than a few hours even if it was the weekend.

Cons: Please provide which ScalaHosting features/part can be improved

You know, Id like to have more discounts on their enticing services. Give them a try.

ScalaHosting Sep 30, 2024

Hi Franca! Thank you so much for your kind words! I’m thrilled to hear that you’ve had such a positive experience with ScalaHosting's VPS package over the past two years. It’s our goal to provide prompt assistance and effective solutions, so your feedback means a lot to us. We appreciate your support and will continue to strive to meet your expectations. If you ever need anything, feel free to reach out! Gabriella

Jennifer L.

Manager

Used the software for : 6-12 months

5

Sep 23, 2024

Latest

Absolutely amazing service. I managed to break my website on an Easter Holiday.

I managed to break my website on Easter holiday. Support responded to me within 5 minutes and had it fixed within 10 minutes. Absolutely amazing service.

Quality 4

Quality

Out of 5

Management 5

Management

Out of 5

Customer support 5

Customer support

Out of 5

Willingness to recommend 5

Willingness to recommend

Out of 5

After Sales Service/Customer Support Rating

1 2 3 4 5 6 7 8 9 10

Pros: What did you find most impressive about ScalaHosting

I've used their hosting for several years, and I am very grateful for their customer support in particular!

Cons: Please provide which ScalaHosting features/part can be improved

I would like to have cheaper annual payment. And have a bit higher uptime. Overall I have serious issues.

ScalaHosting Sep 30, 2024

Hi Jennifer! Thank you for sharing your positive experience with ScalaHosting! I’m really glad to hear that our support team was able to assist you so quickly, even during the holiday. We understand how important your website is, and it’s great to know that we could resolve the issue promptly. If you ever need help again, please don’t hesitate to reach out. We’re here to support you! Gabriella

Warren D.

Manager

Used the software for : 2+ years

5

Sep 23, 2024

Latest

Rated these guys before but they're so good they deserve rating again.

I've rated these guys before, but they're so good they deserve another rating. Every support ticket is answered within minutes. Today, I had an urgent issue that needed resolving. They replied to my first message in 48 seconds, and my second message even quicker!

Quality 4

Quality

Out of 5

Management 5

Management

Out of 5

Customer support 5

Customer support

Out of 5

Willingness to recommend 5

Willingness to recommend

Out of 5

After Sales Service/Customer Support Rating

1 2 3 4 5 6 7 8 9 10

Pros: What did you find most impressive about ScalaHosting

They have a team of qualified personals who know what they do to make their services attractive for their clients.

Cons: Please provide which ScalaHosting features/part can be improved

To my mind they have no any serious issues which are worth mentioning.

ScalaHosting Sep 30, 2024

Hi Warren! Thank you so much for your continued support and for taking the time to share your experience with ScalaHosting again! I’m thrilled to hear that our team was able to respond so swiftly to your urgent issue. We strive to provide timely assistance, and it’s rewarding to know that our efforts are making a difference. If there’s anything more we can do for you, please don’t hesitate to reach out. Your satisfaction means a lot to us! Gabriella

Doris C.

Manager

Used the software for : 1-2 years

4

Sep 23, 2024

Latest

Lots of the manual processes have been improved and automated.

I've been a long-time customer and wanted to update my review to reflect the recent improvements. Many of the manual processes have been improved and automated, making self-service much easier and faster. Discounts are also available.

Quality 4

Quality

Out of 5

Management 4

Management

Out of 5

Customer support 5

Customer support

Out of 5

Willingness to recommend 4

Willingness to recommend

Out of 5

After Sales Service/Customer Support Rating

1 2 3 4 5 6 7 8 9 10

Pros: What did you find most impressive about ScalaHosting

Scalahosting continues to go from strength to strength, and so I have no plans to go anywhere else anytime soon!

Cons: Please provide which ScalaHosting features/part can be improved

I would like to have services from them cheaper but all in all I like them.

ScalaHosting Sep 30, 2024

Hi Doris! Thank you for taking the time to update your review! I truly appreciate your loyalty as a long-time customer. I'm glad to hear that you’ve noticed the improvements we've made, especially in streamlining our processes for self-service. It's great to know that these changes have enhanced your experience with ScalaHosting. If there’s anything else we can do to make your hosting journey even better, please don’t hesitate to reach out! Gabriella

Finlay H.

Manager

Used the software for : Less than 6 months

5

Sep 23, 2024

Latest

I really like your website, it's easy to surf, and the agent who responds me was very helpful.

I really like your website; it's easy to navigate, and the agent who responded to me was very helpful. The servers are stable, the network is fully redundant, and the prices are quite reasonable for me.

Quality 4

Quality

Out of 5

Management 5

Management

Out of 5

Customer support 5

Customer support

Out of 5

Willingness to recommend 4

Willingness to recommend

Out of 5

After Sales Service/Customer Support Rating

1 2 3 4 5 6 7 8 9 10

Pros: What did you find most impressive about ScalaHosting

Low cost and reliable, high uptime and modest rates, and all is clear here in terms of payment.

Cons: Please provide which ScalaHosting features/part can be improved

I'd like to have more discounts on their services. All in all I like them.

ScalaHosting Sep 30, 2024

Hi Finlay! Thank you for your kind words! I'm glad to hear that you found our website easy to navigate and that our support team was able to assist you effectively. It’s always our goal to provide a seamless experience for our customers. I'm also pleased that you appreciate our pricing and the stability of our services. If you have any further questions or need assistance in the future, please feel free to reach out! Thank you for choosing ScalaHosting as your hosting provider! Gabriella

Serafina P.

Manager

Used the software for : Less than 6 months

5

Sep 23, 2024

Latest

Server stability and reliability are beyond expectations!

Yet again, Scalahosting has provided exactly what is promised. Server stability and reliability are beyond expectations!

Quality 5

Quality

Out of 5

Management 4

Management

Out of 5

Customer support 5

Customer support

Out of 5

Willingness to recommend 5

Willingness to recommend

Out of 5

After Sales Service/Customer Support Rating

1 2 3 4 5 6 7 8 9 10

Pros: What did you find most impressive about ScalaHosting

I would highly recommend moving to Scala hosting if you're in the market.

Cons: Please provide which ScalaHosting features/part can be improved

try to see how good they are in reality. No bad words at all. Work fine for me.

ScalaHosting Sep 30, 2024

Hi Serafina! Thank you for your wonderful review! I’m thrilled to hear that we’ve consistently met your expectations. Providing stable and dependable service is a top priority for ScalaHosting, and it’s rewarding to know that our efforts are making a difference for you. If there’s anything more we can do to support you or enhance your experience, please don’t hesitate to reach out! Gabriella

Klonimir R.

Manager

Used the software for : Less than 6 months

5

Sep 23, 2024

Latest

Always, very quick and always well explained.

You know Scalahosting is always very quick and well explained. They have well-balanced servers that are worth trying due to their stability and reliability.

Quality 5

Quality

Out of 5

Management 5

Management

Out of 5

Customer support 5

Customer support

Out of 5

Willingness to recommend 5

Willingness to recommend

Out of 5

After Sales Service/Customer Support Rating

1 2 3 4 5 6 7 8 9 10

Pros: What did you find most impressive about ScalaHosting

Happy to be a part of this successful company, thanks to them I have my business more profitable.

Cons: Please provide which ScalaHosting features/part can be improved

I just want to state that this company know how to make their services attractive to their clients.

ScalaHosting Sep 30, 2024

Hi Klonimir! Thank you for taking the time to share your experience with ScalaHosting! I truly appreciate your positive feedback about our support and server performance. It’s great to hear that you find our responses thorough and clear. We strive to provide a dependable hosting environment for our customers, and your recommendation means a lot to us. If you have any questions or need assistance in the future, don’t hesitate to reach out! Gabriella

Victoria L.

Manager

Used the software for : 1-2 years

5

Sep 23, 2024

Latest

Good bargain for me and my business martners.

ScalaHosting is a trustworthy hosting provider with stable servers (high speed), quality around-the-clock support, and a simple and clear pricing policy.

Quality 4

Quality

Out of 5

Management 4

Management

Out of 5

Customer support 5

Customer support

Out of 5

Willingness to recommend 4

Willingness to recommend

Out of 5

After Sales Service/Customer Support Rating

1 2 3 4 5 6 7 8 9 10

Pros: What did you find most impressive about ScalaHosting

Fast, efficient and friendly support helping me with a web site migration from another host completed successfully.

Cons: Please provide which ScalaHosting features/part can be improved

There are no bad words concerning their services as they are perfect for me.

ScalaHosting Sep 30, 2024

Hi Victoria! Thank you so much for your kind words! I’m glad to hear that you find our services reliable and that our support team has been helpful whenever you needed assistance. We aim to make everything as transparent as possible, and it’s wonderful to know that our pricing policy meets your expectations. If you ever have questions or need further assistance, please feel free to reach out. We’re here for you! Thank you for choosing ScalaHosting! Gabriella

Gerardo B.

Manager

Used the software for : 1-2 years

4

Sep 23, 2024

Latest

The support is actual and quick around the clock.

I am honestly amazed every time I submit a support ticket with (a) how quick they are to respond and (b) how good the actual support is!

Quality 5

Quality

Out of 5

Management 4

Management

Out of 5

Customer support 4

Customer support

Out of 5

Willingness to recommend 4

Willingness to recommend

Out of 5

After Sales Service/Customer Support Rating

1 2 3 4 5 6 7 8 9 10

Pros: What did you find most impressive about ScalaHosting

Services are full-featured and uptime is high and pricing policy is simple and flexible.

Cons: Please provide which ScalaHosting features/part can be improved

Sometimes I have little problems but they are very slight. Nothing serious at all.

ScalaHosting Sep 30, 2024

Hi Gerardo! Thank you for sharing your experience! I'm thrilled to hear that our support team has consistently impressed you with their promptness and effectiveness. We, at ScalaHosting, strive to provide top-notch assistance, and it’s rewarding to know that our efforts are making a difference for you. If you ever need us - we are here for you and will make sure your hosting experience remains seamless! Gabriella

Carolann D.

Manager

Used the software for : 1-2 years

5

Sep 23, 2024

Latest

I have never regretted switching to them. Absolutely outstanding service.

Scalahosting was recommended to me for hosting websites, and I have never regretted switching to them. Absolutely outstanding service with quick and friendly responses every time.

Quality 5

Quality

Out of 5

Management 5

Management

Out of 5

Customer support 4

Customer support

Out of 5

Willingness to recommend 5

Willingness to recommend

Out of 5

After Sales Service/Customer Support Rating

1 2 3 4 5 6 7 8 9 10

Pros: What did you find most impressive about ScalaHosting

I'm not very experienced in websites and their help is very much appreciated. Highly recommended.

Cons: Please provide which ScalaHosting features/part can be improved

Overall, I have nothing negative to state about this companys services.

ScalaHosting Sep 30, 2024

Hi Carolann! Thank you so much for your kind words! I’m delighted to hear that you’ve had a positive experience since making the switch to ScalaHosting. Our team takes pride in providing attentive and responsive service, so it’s wonderful to know that it has met your expectations. If you ever need assistance or have any questions in the future, please don’t hesitate to reach out. We're here to support you every step of the way! Gabriella

Eusebia M.

Manager

Used the software for : 1-2 years

5

Sep 23, 2024

Latest

My experience with Scalahosting has been very positive.

My experience with Scala hosting has been very positive. I want to emphasize that their customer service is excellent. I would not hesitate to recommend them.

Quality 5

Quality

Out of 5

Management 5

Management

Out of 5

Customer support 5

Customer support

Out of 5

Willingness to recommend 5

Willingness to recommend

Out of 5

After Sales Service/Customer Support Rating

1 2 3 4 5 6 7 8 9 10

Pros: What did you find most impressive about ScalaHosting

I have three accounts on slightly different packages with Scalahosting. They all provide the maximum benefits for the monthly costs.

Cons: Please provide which ScalaHosting features/part can be improved

All in all I have not noticed any big problems having a deal with them.

ScalaHosting Sep 30, 2024

Hi Eusebia! Thank you for sharing your positive experience with ScalaHosting! I'm thrilled to hear that our customer service has made a difference for you. We strive to provide the best support possible, and it's wonderful to know that you would recommend us to others. If you ever need assistance or have any questions in the future, please feel free to reach out. We’re always here to help! Gabriella

Corey E.

lanchonete.life

Used the software for : 6-12 months

5

Sep 23, 2024

Latest

Reliable hosting service. Purrs away in the background without issue.

ScalaHosting isReliable hosting service. Purrs away in the background without issue. Well-priced for the service and rapid response from support when I mess up settings.

Quality 4

Quality

Out of 5

Management 4

Management

Out of 5

Customer support 5

Customer support

Out of 5

Willingness to recommend 5

Willingness to recommend

Out of 5

After Sales Service/Customer Support Rating

1 2 3 4 5 6 7 8 9 10

Pros: What did you find most impressive about ScalaHosting

Quick response. I have to say that they not only answered my question but also offered to fix the issue for me. I am truly grateful for their excellent customer service

Cons: Please provide which ScalaHosting features/part can be improved

I have no negative experince having a deal with them. I'd like to have more discounts on their services.

ScalaHosting Sep 30, 2024

Hi Corey! Thank you for taking the time to share your positive experience with ScalaHosting! I’m glad to hear that our hosting service has been running smoothly for you. It’s great to know that our support team has been quick to assist whenever you needed help with your settings. We strive to provide excellent value and service, and your feedback reinforces our commitment to our customers. If you ever have more questions or need assistance, please don’t hesitate to reach out! Gabriella

Roy M.

Manager

Used the software for : 1-2 years

5

Sep 23, 2024

Latest

Super quick support as always. Scalahosting never fail to come to the rescue when you need them.

Super quick support as always. Scalahosting never fails to come to the rescue when you need them. I would highly recommend them for website hosting due to their unmatched hosting services and quality support.

Quality 5

Quality

Out of 5

Management 5

Management

Out of 5

Customer support 5

Customer support

Out of 5

Willingness to recommend 5

Willingness to recommend

Out of 5

After Sales Service/Customer Support Rating

1 2 3 4 5 6 7 8 9 10

Pros: What did you find most impressive about ScalaHosting

Very helpful support team. Very good website builder - able to build a site, import images, and set up emails in about two hours. Very glitch free software.

Cons: Please provide which ScalaHosting features/part can be improved

I have no serious issues using them long enough to state about that, all is good.

ScalaHosting Sep 30, 2024

Hi Roy! Thank you so much for your positive feedback and sharing your experience with ScalaHosting! I’m thrilled to hear that our support team has been there for you whenever you needed assistance. We take great pride in our commitment to our customers, and it’s wonderful to know that you feel supported. Your recommendation means a lot to us, and we look forward to continuing to serve you and ensure your hosting experience remains seamless! Gabriella

James C.

Manager

Used the software for : Less than 6 months

5

Sep 23, 2024

Latest

Respectable company for me to have a deal with.

ScalaHosting is a respectable company. I host a few websites with them, and they are always willing to help whenever I encounter any issues. I am a basic website user, and they have made my hosting journey really simple.

Quality 4

Quality

Out of 5

Management 4

Management

Out of 5

Customer support 5

Customer support

Out of 5

Willingness to recommend 5

Willingness to recommend

Out of 5

After Sales Service/Customer Support Rating

1 2 3 4 5 6 7 8 9 10

Pros: What did you find most impressive about ScalaHosting

Their trouble-ticketing system is unbelievably efficient and their response times can be measured in minutes rather than the days and weeks of other companies. Keep it up!

Cons: Please provide which ScalaHosting features/part can be improved

I have no negative exprience using their services for a long while. + 100 to them.

ScalaHosting Sep 30, 2024

Hi James! Thank you for your kind words! I’m glad to hear that your experience with ScalaHosting has been positive. We strive to provide the support and simplicity that every user deserves, regardless of their level of expertise. If you ever have more questions or need assistance, please don’t hesitate to reach out. We're here to help whenever you need us! Gabriella

Lorraine R.

Manager

Used the software for : 1-2 years

5

Sep 23, 2024

Latest

My overall experience has been stellar. Great work Scalahosting and keep up the great service.

My overall experience has been stellar. The only downside is that I wish I had found them sooner. Great work, Scalahosting, and keep up the great service.

Quality 5

Quality

Out of 5

Management 4

Management

Out of 5

Customer support 5

Customer support

Out of 5

Willingness to recommend 5

Willingness to recommend

Out of 5

After Sales Service/Customer Support Rating

1 2 3 4 5 6 7 8 9 10

Pros: What did you find most impressive about ScalaHosting

Pricing is very competitive. Structure of SPanel is easy to use and intuitive, easy to learn and navigate.

Cons: Please provide which ScalaHosting features/part can be improved

It was difficult to come up with something I didn't like. I like all at them.

ScalaHosting Sep 30, 2024

Hi Lorraine! Thank you for your wonderful feedback! I’m delighted to hear that your experience has been so positive. It’s always rewarding to know that our efforts are appreciated. If you have any questions or need assistance in the future, don’t hesitate to reach out. We, from ScalaHosting, are here to support you every step of the way! Gabriella

Judith W.

Manager

Used the software for : 1-2 years

5

Sep 23, 2024

Latest

ScalaHosting has very helpful reps, their services are always up.

ScalaHosting has very helpful representatives. Their services are always up, secure, and easy to use, even for beginners. All the necessary features are available, so there is no need to worry about setting up sites.

Quality 4

Quality

Out of 5

Management 4

Management

Out of 5

Customer support 4

Customer support

Out of 5

Willingness to recommend 5

Willingness to recommend

Out of 5

After Sales Service/Customer Support Rating

1 2 3 4 5 6 7 8 9 10

Pros: What did you find most impressive about ScalaHosting

Patient, friendly tech support. Never condescending. Have used this company for over 6 years.

Cons: Please provide which ScalaHosting features/part can be improved

I would like to have disocunts on their services oftener. Overall they are good for me.

ScalaHosting Sep 30, 2024

Hi Judith! Thank you so much for your kind words! I’m thrilled to hear that you’ve found our team helpful and our services user-friendly. We strive to provide a seamless experience, especially for those who are just starting. It's great to know that you have everything you need to set up your sites without any hassle. If you ever have more questions or need assistance, feel free to reach out. We're here to help! Gabriella

Barros C.

Manager

Used the software for : 1-2 years

5

Sep 23, 2024

Latest

Excellent uptime and support! I always recommend Scalahosting to friends.

Excellent uptime and support! I always recommend Scalahosting to friends who are looking for a new host with affordable prices.

Quality 5

Quality

Out of 5

Management 5

Management

Out of 5

Customer support 5

Customer support

Out of 5

Willingness to recommend 5

Willingness to recommend

Out of 5

After Sales Service/Customer Support Rating

1 2 3 4 5 6 7 8 9 10

Pros: What did you find most impressive about ScalaHosting

The support is premium! The wait for the chat is usually about 5 minutes but has been up to about 15 or 20 minutes.

Cons: Please provide which ScalaHosting features/part can be improved

I have no bad words to state about Scalahosting services as they work well for me.

ScalaHosting Sep 30, 2024

Hi Barros! Thank you so much for your kind words and for recommending ScalaHosting to your friends! I’m really glad to hear that our uptime and support have been meeting your expectations. It’s always great to know that our service is helping you and others. In case you need anything, we're here to support you throughout your hosting journey with ScalaHosting! Gabriella

Caitlin P.

Manager

Used the software for : 1-2 years

4

Sep 23, 2024

Latest

Scalahosting is unequivocally the best hosting provider.

The hosting is perfect for my blog. The servers run smoothly, and the upload speed is impressive, providing instant access to content for readers. Scalahosting is unequivocally the best hosting provider.

Quality 5

Quality

Out of 5

Management 4

Management

Out of 5

Customer support 4

Customer support

Out of 5

Willingness to recommend 4

Willingness to recommend

Out of 5

After Sales Service/Customer Support Rating

1 2 3 4 5 6 7 8 9 10

Pros: What did you find most impressive about ScalaHosting

Continuous uninterrupted server uptime and speed. Prices are competitive.

Cons: Please provide which ScalaHosting features/part can be improved

None to mention here. Everything works perfectly well for me. Id like to have more discounts.

ScalaHosting Sep 30, 2024

Hi Caitlin! Thank you so much for sharing your experience! I'm thrilled to hear that ScalaHosting has been a great fit for your blog and that the server performance and speed are meeting your expectations. If you ever need any support or have questions down the road, don't hesitate to reach out. We're here to help! Gabriella

Mackenzie Y.

Manager

Used the software for : 1-2 years

5

Sep 23, 2024

Latest

Always extremely helpful and quick to answer my website queries.

Always extremely helpful and quick to answer my website queries, researching problems behind the scenes and applying changes to resolve them.

Quality 4

Quality

Out of 5

Management 5

Management

Out of 5

Customer support 5

Customer support

Out of 5

Willingness to recommend 4

Willingness to recommend

Out of 5

After Sales Service/Customer Support Rating

1 2 3 4 5 6 7 8 9 10

Pros: What did you find most impressive about ScalaHosting

They are very fast in solving issues if they occur. And their prices are inexpensive.

Cons: Please provide which ScalaHosting features/part can be improved

I have no bad words to state about them. All is well with them and no negative experience.

ScalaHosting Sep 30, 2024

Hi Mackenzie, Thank you for your kind words! I’m really pleased to hear that our team has been able to assist you promptly and effectively with your website queries. We always strive to dig deep and find solutions behind the scenes, so it's great to know that our efforts have been helpful to you. Thank you for choosing ScalaHosting as your hosting provider! Gabriella

Dico H.

Manager

Used the software for : 1-2 years

5

Sep 23, 2024

Latest

Service, support, price, large choice of tariffs.

Before this I had to use several hosting sites, which often disappointed with their poor quality service and inflated prices. However, this hosting really meets my expectations with its high quality of service.

Quality 4

Quality

Out of 5

Management 5

Management

Out of 5

Customer support 5

Customer support

Out of 5

Willingness to recommend 4

Willingness to recommend

Out of 5

After Sales Service/Customer Support Rating

1 2 3 4 5 6 7 8 9 10

Pros: What did you find most impressive about ScalaHosting

Service, support, price, large choice of tariffs - all these things are attractive for me.

Cons: Please provide which ScalaHosting features/part can be improved

Really I haven't noticed any so far. All works like a clock for me. Good.

ScalaHosting Sep 30, 2024

Hi Dico, Thank you so much for your thoughtful review! I’m really glad to hear that we’ve been able to meet your expectations, especially after your experiences with other hosting providers. Providing quality service at a fair price is something we always aim for, so it’s great to know that you’ve found value in what we offer. If you ever need anything or have any questions, please don’t hesitate to reach out. We’re always here to help! Gabriella

Jaroslava H.

Manager

Used the software for : 6-12 months

5

Sep 23, 2024

Latest

Good hosting, it does its job in a quality manner.

ScalaHosting is a good hosting provider, it does its job in a quality manner taking into account the needs of all their clients. Prices are also modest.

Quality 5

Quality

Out of 5

Management 4

Management

Out of 5

Customer support 5

Customer support

Out of 5

Willingness to recommend 5

Willingness to recommend

Out of 5

After Sales Service/Customer Support Rating

1 2 3 4 5 6 7 8 9 10

Pros: What did you find most impressive about ScalaHosting

The tariff prices are great compared to others, everything suits my needs.

Cons: Please provide which ScalaHosting features/part can be improved

I need to have more discounts on their quality hosting services and overall they are good for me.

ScalaHosting Sep 30, 2024

Hi Jaroslava, Thank you for taking the time to share your feedback! I'm glad to hear that you're pleased with the quality of our hosting services and that we’ve been able to meet your needs. We always strive to offer reliable service at fair prices, so it’s great to know that this has been your experience. If you ever have any questions or need assistance, don’t hesitate to reach out—our team is here to help. Thank you for choosing ScalaHosting! Gabriella

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Area of Expertise

Services

Client Focus

Industry Focus

Services Focus

Cloud Computing

  • Cloud Security
  • IaaS
  • PaaS
  • SaaS
10%
Cloud Security
30%
IaaS
30%
PaaS
30%
SaaS

Portfolio

Description

Why Choose ScalaHosting?

  • Effortless Website Management with our proprietary SPanel control panel – a free alternative to cPanel/WHM.
  • Hassle-Free Website Migration – we handle the migration of all your websites and mailboxes at no extra cost, ensuring no downtime.
  • Money-Back Guarantee Anytime – we stand behind the quality of our services with a no-questions-asked refund policy.
  • 24/7/365 Expert Support – whether via live chat for immediate assistance or tickets with a 15-minute response time, our team is here whenever you need help.
  • Top-Notch Performance – we use the latest hardware, including All-NVMe storage and Intel Xeon processors, ensuring your websites are lightning-fast.
  • Ecommerce-Ready Managed Cloud Hosting – an all-inclusive solution offering everything you need to scale your business, at no additional cost.
  • Managed Cloud Hosting Focus – shared hosting is a thing of the past. At Scala, we provide all the support you need for a seamless cloud migration.
  • Exclusive Joomla VPS Provider – trusted and endorsed by Joomla’s founder, Brian Teeman.

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ScalaHosting FAQs

Where is the head office of ScalaHosting located?

ScalaHosting's head office is located at Dallas,United States

What major services does ScalaHosting provide?