Tollanis Solutions Inc. Overview
Tollanis Solutions is a veteran owned IT Firm specializing in ArtificiaI Intelligence, Digital Transformation, Travel Technology,
Contact Center Solutions and Healthcare Credentialing.
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Audience & User Segmentation
General Information
India, Philippines
Business Performance Metrics
Target Audience & Users
Services and Focus
Services
Software Development (25%)
IT Services (25%)
Artificial Intelligence (25%)
Bpo Services (25%)
25%
Software Development
25%
IT Services
25%
Artificial Intelligence
25%
Bpo Services
Client Focus
Small Businesses (< $10M)
Mid-Market ($10M - $1B)
Enterprise (> $1B)
70%
Small Businesses (< $10M)
30%
Mid-Market ($10M - $1B)
0%
Enterprise (> $1B)
Industry Focus
Healthcare / Social Services (25%)
Government Agencies (25%)
Retail (25%)
Manufacturing (25%)
25%
Healthcare / Social Services
25%
Government Agencies
25%
Retail
25%
Manufacturing
Tollanis Solutions Inc. Description
Tollanis Solutions focuses on a fresh, innovative approach to tackling complex technology projects. We go beyond simply adopting the latest software; we emphasize agile problem-solving and effective change management. By understanding the core of your organization’s relationship with technology, we refine your processes to help you reach your goals faster, more efficiently, and within budget.
Services
- Healthcare Credentialing
- Managed IT Services
- Contact Center Solutions
- Travel Technology Solutions
Products
- GALE - Generative AI for Leads & Engagement
- TC-One - Tollanis Credentialing
- TC2 - Tollanis Contact Center
- Tenago - Single platform for travel
Industries: Healthcare, Government, Travel, Entertainment, Manufacturing, Retail & Ecommerce.
Technology Partners: ServiceNow, SmartSheet, RingCentral, monday.com, Sweethawk, Microsoft Azure, ZenDesk, Kaseya, Pax8, AWS, Dell, Lenovo
Overall Reviews
Tollanis Solutions Inc. Reviews (2)
James A.
Assistant Manager
Used the software for : Less than 6 months
Reliable contact center services
Tollanis Solutions provided us their contact center services. Their agents were well trained professionals. They handled inbound inquiries for our business efficiently.
Pros: What did you find most impressive about Tollanis Solutions Inc.
The turnaround time to implement the services was quick. Their agents started performing from day one.
Cons: Please provide which Tollanis Solutions Inc. features/part can be improved
Nothing specific as per my knowledge. For complex inquiries there were some roadblocks considering the nature of our business.
What were your goals for this project?
We wanted agents who could handle inbound inquiries from our customers.
Can you share any outcomes from the project that demonstrate progress or success?
The agents handled all the inquiries efficiently, providing high customer satisfaction scores.
How effective was the workflow between your team and theirs?
The workflow was smooth and transparent, communicating the entire process to both teams.
After Sales Service/Customer Support Rating
Useful 0
William B.
Manager
Used the software for : Less than 6 months
Timely healthcare credentialing
Tollanis Solutions Inc. provided healthcare credentialing services which were timely, and accurate. The services were in line with the needs of the healthcare industry and thorough knowledge of their experts helped us in some difficult cases.
Pros: What did you find most impressive about Tollanis Solutions Inc.
Their expertise and knowledge helped us complete some difficult cases in a timebound manner.
Cons: Please provide which Tollanis Solutions Inc. features/part can be improved
They can speed up their onboarding process and communicate the complexities, if any, in advance.
What were your goals for this project?
The goal was timely completion of healthcare credentialing of new joinees which included some lengthy and difficult cases.
Can you share any outcomes from the project that demonstrate progress or success?
We were able to complete the credentialing in a record timeframe even for difficult and complex cases.
After Sales Service/Customer Support Rating
Useful 0
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Free Expert AdviceTollanis Solutions Inc. FAQs
Where is the head office of Tollanis Solutions Inc. located?
Tollanis Solutions Inc.'s head office is located at Florida,United States
What major services does Tollanis Solutions Inc. provide?
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