Vcall Global Overview

Vcall Global is a premier call center outsourcing provider known for exceptional service excellence, comprehensive customer support, and customized solutions.
Their skilled agents and advanced technology ensure businesses achieve maximum customer satisfaction and sustained growth in a competitive market.
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Audience & User Segmentation

General Information
Year Established: 2003
Headquarters: Needham, United States
Business Performance Metrics
Avg Hourly Rate: < $25/hr
Min. Project Size: $1,000+
Target Audience & Users
Employee Size: 1,000-9,999

Overall Reviews

4.5/5

Based on 1 Reviews

Write a Review Or
Ask a Question
Quality 5

Quality

Out of 5

Management 4

Management

Out of 5

Customer Support 5

Customer Support

Out of 5

Willingness to recommend 80%

Willingness to recommend

Out of 100%

Vcall Global Reviews (1)

5

Sep 04, 2020

Best customer support services in usa

I am a thinker, and I thought a lot before choosing Vcall Global for my customer care. In the end, I was pleasantly surprised by the quality of their service. They are simply superb when it comes to dealing with customers. They know exactly what strategy to take for a specific brand and business model. Their managers are always ready to answer my call, and we discuss at length our next strategy to make our customer care even better. They are a complete package in terms of cost-effectiveness and quality.

Quality 5

Quality

Out of 5

Management 4

Management

Out of 5

Customer support 5

Customer support

Out of 5

Willingness to recommend 4

Willingness to recommend

Out of 5

Pros: What did you find most impressive about Vcall Global

I was pleasantly surprised by the quality of their service.

Cons: Please provide which Vcall Global features/part can be improved

They are a complete package in terms of cost-effectiveness and quality.

Do you think that Vcall Global has quoted the reasonable cost of the project?

Yes

Are you satisfied with the time on delivery of the project by Vcall Global ?

Yes

Do you think Vcall Global delivers value for the money spent on the project?

Yes

What were your goals for this project?

they know exactly what strategy to take for a specific brand and business model.

Can you share any outcomes from the project that demonstrate progress or success?

Their managers are always ready to answer my call and we discuss at length about our next strategy to make our customer care even better.

Vcall Global Awards

Latest Awards Previous Awards
3 Awards Till Date
Vcall Global  Awards
Vcall Global  Awards
Vcall Global  Awards

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Vcall Global FAQs

Where is the head office of Vcall Global located?

Vcall Global 's head office is located at Needham,United States

What major services does Vcall Global provide?