Serviceware Knowledge Alternatives & Competitors

Stonly is a comprehensive customer service automation platform that empowers companies to deliver instant, accurate answers through AI-powered self-service. It enhances agent efficiency with guided decision trees and integrates seamlessly with existing support, data, and knowledg... Learn more about Stonly

Vistio is an innovative software solution that enhances contact center performance by leveraging AI and proprietary technology. It transforms new hires into proficient agents and experts, simplifying tasks and improving metrics, leading to happier agents and satisfied customers. Learn more about AgentHub

Pulsedesk is a comprehensive customer support platform that centralizes all service requests. It features seamless delegation, online chat, and automation tools to enhance productivity. Additionally, it offers a user-friendly knowledge base, client portal, and robust API integrat... Learn more about Pulsedesk

eGain Knowledge is a robust and adaptable software designed to streamline customer service operations. It integrates seamlessly with existing systems, providing accurate, AI-curated answers quickly, enhancing both agent efficiency and customer experience across multiple communica... Learn more about eGain Knowledge

amberSearch is an advanced AI-powered enterprise search tool that streamlines information retrieval across data silos like servers, intranets, and email inboxes. It enhances productivity by reducing the need for internal queries, enabling employees to focus on value-adding tasks. Learn more about amberSearch

Happitu is a comprehensive customer experience platform offering tools like AI-driven conversation analysis, dynamic agent scripting, and quality management. It seamlessly integrates with existing systems to enhance every customer interaction across all channels, ensuring consist... Learn more about Happitu

Enghouse eKMS is a comprehensive knowledge management solution that streamlines information sharing, enhances collaboration, and boosts productivity. Its intuitive interface, robust search capabilities, and seamless integration empower users to access and manage critical data eff... Learn more about Enghouse eKMS

Mayday is an intuitive knowledge management software that centralizes, harmonizes, and disseminates information across your organization. Boosted by AI, it enhances productivity, reduces training time, and empowers both employees and customers with easy access to essential knowle... Learn more about Mayday

MOJO-CX is a revolutionary contact center software that leverages omnichannel conversation analytics and next best action insights to enhance customer interactions, boost agent performance, and streamline operations, ensuring exceptional customer experiences and operational effic... Learn more about MOJO-CX

Verizon Knowledge Assist is an advanced software solution offering real-time customer support, AI-driven insights, and seamless integration with existing systems. It enhances user experience, boosts efficiency, and provides actionable data to improve service quality and operation... Learn more about Verizon Knowledge Assist