Find the Best Session Border Controller Software

Best session border controller software are Avaya, Rainbow, Bandwidth, and Sangoma. These software programs have become popular owing to their high performance and enhanced productivity.

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Supriya Bajaj
Reviewed and edited by Supriya Bajaj
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Most Popular Session Border Controller Software

This listing showcases software based on user recommendations and popularity. It also highlights products from our valued client partnerships.

SoftwareSuggest offers verified & unbiased user reviews based on user ratings and feedback. Our ratings and reports do not contain any paid placements. Learn more about our ranking methodology.

List of 15 Best Session Border Controller Software

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Emergents | 2025

Product Description

This information is provided by vendor.

Avaya builds a better customer experience by improving Contact Center Operations. It streamlines contact center operations and increases agent productivity. Read More About Avaya

Avaya Is Tailored For

StartUps

SMBs

Mid-Market

Enterprises

Features

  • Historical Reporting
  • Outbound Campaign Management
  • Call Queuing
  • Speech Analytics
  • Workforce Management
  • Predictive Dialer
  • Call Back Functionality
  • Voicemail Integration
  • View all Features
4.7
out of 5 (3 Reviews)
Features
4.7
Ease of Use
4.7
Value for Money
4.3
Customer Support
5.0
MANOJ SAHU
Technical Support

Amazing and great when you are looking for the best customer experience and immediate attention towards a business-related service or support. You can indulge yourself in the best features, make outgoing calls, and receive incoming calls, which is great. When you are away, you can set the auxiliary status as per the requirement, such as for breaks, meetings, projects, etc. I would recommend this software to anyone who needs to make calls daily for business purposes.

Read all 3 Reviews

Avaya Features and Usability-Based User Satisfaction Score

Rating Score 9.4

Rating Score

Out of 10

No. of reviews Score 1.0

No. of reviews Score

Out of 10

Freshness Score 10.0

Freshness Score

Out of 10

Social Score 8.3

Social Score

Out of 10

Monthly website visitor Score 8.0

Monthly website visitor Score

Out of 10

Most Reviewed

Contenders | 2025

Product Description

Cisco Unified Border Element is here to perform auto audio and codec decoding, offer various third-party IP PBXs, and streamline operations with Cisco integration. This feature-rich session border controller software extends collaboration reach. Read More About Cisco Unified Border Element

Cisco Unified Border Element Is Tailored For

StartUps

SMBs

Mid-Market

Enterprises

Features

  • Dtmf Relay
  • Tls Encryption
  • Nat Traversal
  • High Availability
  • Sip Overload Control
  • Call Routing
  • Srtp Support
  • Sip Trunk Security
  • View all Features
5.0
out of 5 (1 Review)
Features
5.0
Ease of Use
5.0
Value for Money
5.0
Customer Support
5.0
Silky Singla
Senior Software Engineer

Overall, the experience with Cisco Unified Border Element is good. Internetworking between multiple protocols can be achieved. SIP profiles can be created, and it interconnects VoIP calls. TAC is one of the best features of this product.

Read Review

Cisco Unified Border Element Features and Usability-Based User Satisfaction Score

Rating Score 10.0

Rating Score

Out of 10

No. of reviews Score 1.0

No. of reviews Score

Out of 10

Freshness Score 10.0

Freshness Score

Out of 10

Social Score 9.0

Social Score

Out of 10

Monthly website visitor Score 4.0

Monthly website visitor Score

Out of 10

Emergents | 2025

Product Description

Get connected with SIP trunks without worrying about your VoIP environments security with Sangoma. Using the built-in interoperability and transcoding capabilities of this session border controller, you can easily translate codecs and audio automatically. Read More About Sangoma

Sangoma Is Tailored For

StartUps

SMBs

Mid-Market

Enterprises

Features

  • Load Balancing
  • Sip Trunking
  • Fraud Detection
  • Tls/srtp Encryption
  • High Availability
  • Real Time Analytics
  • Remote Management
  • Software Updates
  • View all Features

Sangoma Features and Usability-Based User Satisfaction Score

Freshness Score 9.5

Freshness Score

Out of 10

Social Score 5.0

Social Score

Out of 10

Monthly website visitor Score 2.0

Monthly website visitor Score

Out of 10

Emergents | 2025

Product Description

BorderNet SBC is what you need to have better and more secure interconnectivity across diverse mobile and fixed networks. This session border controller can take controlled IPv4 to IPv6 migration initiatives and perform traffic cost optimization. Read More About BorderNet

BorderNet Is Tailored For

StartUps

SMBs

Mid-Market

Enterprises

Features

  • Qos Monitoring
  • Protocol Interworking
  • Load Balancing
  • Billing And Charging
  • Encryption
  • Nat Traversal
  • Traffic Policing
  • Call Routing
  • View all Features

BorderNet Features and Usability-Based User Satisfaction Score

Freshness Score 8.5

Freshness Score

Out of 10

Social Score 5.0

Social Score

Out of 10

Monthly website visitor Score 2.0

Monthly website visitor Score

Out of 10

Emergents | 2025

Product Description

This information is provided by vendor.

Asterisk is an open-source session border controller software that you use to perform NAT Traversal, protect softswitches from signaling attacks, gain call admission control, media bridging, and various other VoIP-related tasks automatically and securely. Read More About AsteriskService

AsteriskService Is Tailored For

StartUps

SMBs

Mid-Market

Enterprises

Features

  • Regulatory Compliance
  • Protocol Interworking
  • Billing And Accounting
  • User Authentication
  • Security
  • Fraud Detection
  • Media Handling
  • Nat Traversal
  • View all Features

AsteriskService Features and Usability-Based User Satisfaction Score

Freshness Score 8.5

Freshness Score

Out of 10

Social Score 5.0

Social Score

Out of 10

Monthly website visitor Score 4.0

Monthly website visitor Score

Out of 10

Emergents | 2025

Product Description

If you are willing to have useful SIP-based real-time communications, then getting feature-rich session border controller software, Edgewater, is the right thing to do. It automates various SIP trunking calls and backs each action with industry-grade security. Read More About Edgewater

Edgewater Is Tailored For

StartUps

SMBs

Mid-Market

Enterprises

Features

  • Load Balancing
  • Quality Of Service
  • Remote Worker Support
  • Media Transcoding
  • Traffic Policing
  • Encryption And Security
  • Call Routing
  • Topology Hiding
  • View all Features

Edgewater Features and Usability-Based User Satisfaction Score

Freshness Score 9.0

Freshness Score

Out of 10

Social Score 5.0

Social Score

Out of 10

Monthly website visitor Score 2.0

Monthly website visitor Score

Out of 10

Emergents | 2025

Product Description

MiCloud Connect is a robust communication platform offering seamless integration, advanced collaboration tools, and reliable cloud-based services. It enhances productivity with intuitive interfaces, ensuring secure, efficient, and flexible connectivity for businesses of all sizes, fostering streamlined operations and improved team interactions. Read More About MiCloud Connect

MiCloud Connect Is Tailored For

StartUps

SMBs

Mid-Market

Enterprises

Features

  • Scalability
  • Role Based Access Control
  • Compliance Management
  • Call Sharing
  • On Demand Call Recording
  • Call Annotation
  • Call Transcription
  • Secure Storage
  • View all Features

MiCloud Connect Features and Usability-Based User Satisfaction Score

Freshness Score 9.0

Freshness Score

Out of 10

Social Score 5.0

Social Score

Out of 10

Emergents | 2025

Product Description

Accession Communicator is a well-devised unified communication software for desktop and mobile devices. The easy-to-use software, known for its user-centric design, has a simple interface & comes with refined navigation, call routing, and mobile access features. Read More About Accession Communicator

Accession Communicator Is Tailored For

StartUps

SMBs

Mid-Market

Enterprises

Features

  • Screen Sharing
  • Presence Information
  • Web Portal
  • Call Forwarding
  • Call Transfer
  • Instant Messaging
  • Voicemail
  • Virtual Meeting Rooms
  • View all Features

Accession Communicator Features and Usability-Based User Satisfaction Score

Freshness Score 8.0

Freshness Score

Out of 10

Social Score 5.0

Social Score

Out of 10

Emergents | 2025

Product Description

This information is provided by vendor.

Rainbows hybrid cloud platform brings all your collaborations and communications to one place and makes your work seamless and efficient. Access all your business conversations anytime, anywhere. Read More About Rainbow

Rainbow Is Tailored For

StartUps

SMBs

Mid-Market

Enterprises

Features

  • Custom Meeting Urls
  • Screen Sharing
  • Analytics And Reporting
  • File Sharing
  • Mobile App
  • Emoji Reactions
  • Chat Messaging
  • Meeting Scheduling
  • View all Features

Rainbow Features and Usability-Based User Satisfaction Score

Freshness Score 8.0

Freshness Score

Out of 10

Social Score 5.0

Social Score

Out of 10

Monthly website visitor Score 4.0

Monthly website visitor Score

Out of 10

Emergents | 2025

Product Description

Ericsson Revenue Manager is a groundbreaking software that revolutionizes the telecommunications industry by streamlining revenue management processes. Its innovative approach enhances efficiency, reduces operational costs, and drives significant business transformation, setting new standards for financial operations in the sector. Read More About Ericsson Revenue Manager

Ericsson Revenue Manager Is Tailored For

StartUps

SMBs

Mid-Market

Enterprises

Features

  • Taxation Management
  • Multi Currency Support
  • Revenue Assurance
  • Account Management
  • Usage Data Management
  • Customer Management
  • Payment Processing
  • Discount Management
  • View all Features

Ericsson Revenue Manager Features and Usability-Based User Satisfaction Score

Freshness Score 8.0

Freshness Score

Out of 10

Social Score 5.0

Social Score

Out of 10

Emergents | 2025

Product Description

Through scalable and flexible contact center virtualization, Genesys creates a great customer experience. With Genesys, it creates a powerful, virtualized customer engagement environment to route any customer interaction across your departments. Read More About Genesys

Genesys Is Tailored For

StartUps

SMBs

Mid-Market

Enterprises

Features

  • Email Management
  • Outbound Campaign Management
  • Co Browsing
  • Call Recording
  • Real Time Dashboards
  • Chatbots And Ai
  • Predictive Dialer
  • Interactive Voice Response (ivr)
  • View all Features

Genesys Features and Usability-Based User Satisfaction Score

Freshness Score 9.5

Freshness Score

Out of 10

Social Score 5.0

Social Score

Out of 10

Monthly website visitor Score 2.0

Monthly website visitor Score

Out of 10

Emergents | 2025

Product Description

This information is provided by vendor.

Bandwidth is a powerful software designed to streamline intricate processes, enhancing user productivity. It simplifies complex tasks with intuitive features, allowing users to focus on what truly matters, thereby significantly boosting efficiency and reducing operational time. Read More About Bandwidth

Bandwidth Is Tailored For

StartUps

SMBs

Mid-Market

Enterprises

Features

  • Voip Integration
  • Call Queuing
  • Ivr System
  • Call Whispering
  • Caller Id
  • Voicemail
  • Call Recording
  • Call Monitoring
  • View all Features

Bandwidth Features and Usability-Based User Satisfaction Score

Freshness Score 9.0

Freshness Score

Out of 10

Social Score 5.0

Social Score

Out of 10

Monthly website visitor Score 4.0

Monthly website visitor Score

Out of 10

Emergents | 2025

Product Description

Available on-premises and on the cloud, XMediusFAX is a secure file exchange and communications solution that facilitates a safe and seamless exchange of vital and confidential information. Read More About XMediusFAX

XMediusFAX Is Tailored For

StartUps

SMBs

Mid-Market

Enterprises

Features

  • Multi Language Support
  • Compliance Support
  • Fax Broadcasting
  • Load Balancing
  • High Availability
  • Group Management
  • Email Integration
  • User Management
  • View all Features

XMediusFAX Features and Usability-Based User Satisfaction Score

Freshness Score 8.5

Freshness Score

Out of 10

Social Score 5.0

Social Score

Out of 10

Emergents | 2025

Product Description

This information is provided by vendor.

REVE Session Border Controller (SBC) is a high-performing, carrier-grade solution for communication service providers. With REVE SBC, your network remains safe from DOS attacks and other telecom frauds. Read More About REVE Session Border Controller

REVE Session Border Controller Is Tailored For

StartUps

SMBs

Mid-Market

Enterprises

Features

  • Fraud Detection
  • Session Recording
  • Call Admission Control
  • Media Transcoding
  • Billing Integration
  • Call Routing
  • Dos/ddos Protection
  • Encryption
  • View all Features

REVE Session Border Controller

$ 12000

1000 Port (Per Year)

Get Offer

REVE Session Border Controller Features and Usability-Based User Satisfaction Score

Freshness Score 9.5

Freshness Score

Out of 10

Social Score 5.0

Social Score

Out of 10

Monthly website visitor Score 4.0

Monthly website visitor Score

Out of 10

Emergents | 2025

Product Description

This information is provided by vendor.

An all-in-one communication and collaboration tool designed to take businesses and teams to the next level. With features such as team chat, video and audio conferencing, whiteboard collaboration, and file sharing, Dhumi offers a comprehensive solution to team communication. Read More About Dhumi

Dhumi Is Tailored For

StartUps

SMBs

Mid-Market

Enterprises

Features

  • Waiting Rooms
  • Chat Functionality
  • Hd Video Quality
  • Virtual Backgrounds
  • Screen Sharing
  • File Sharing
  • Host Controls
  • Polls And Surveys
  • View all Features

Free

$ 0

Full Usage

Get Offer

Starter

$ 4

Full Usage/Month

Get Offer

Business

$ 6

Full Usage/Month

Get Offer

Dhumi Features and Usability-Based User Satisfaction Score

Freshness Score 10.0

Freshness Score

Out of 10

Social Score 5.0

Social Score

Out of 10

Monthly website visitor Score 4.0

Monthly website visitor Score

Out of 10

What is Session Border Controller (SBC)?

Session Border Controller (SBC) is a type of software or dedicated hardware that controls the signals over Voice over Internet Protocol (VoIP) network. It enforces security and quality of service over VoIP sessions.

The term "session" refers to phone calls in the context of telephony. An SBC acts as a router between one part of a network and another (more like a border). It can be installed between peering service provider networks, between the residential users and service provider network, or between the service provider network and the enterprise network.

An SBC exerts control on the data that streams and travels borders between one part of the connection and another. Most often, it also provides access control and data conversion facilities for the calls they control.

Top 10 Session Border Controller Vendors

A session border controller allows only authorized sessions to pass through the connection point. It is used by enterprises whereby an SBC acts as a firewall for session traffic. It applies the quality of service rules and also helps identify specific incoming threats to the communications environment.

Besides, it assists in signal translation. And many session border controllers also include the hardware-based signal processing needed for media transcoding.

In short, an SBC is designed to achieve a variety of goals. But it’s also true that the same SBC may act differently depending on its configuration and usage.

1. Avaya Aura Platform

It is one of the leaders in the world of communication and digital transformation, renowned all over the world. It offers a range of high-class products for businesses ready to embrace the upcoming customer-focused strategies.

Avaya Aura Platform is a software-focused platform for real-time engagement using a session border controller. Besides, it provides a performance management module that captures, analyzes, and stores consumer interactions to highlight areas that need improvement.

Pricing

  • Quote on request

Pros

  • Offers 24/7 support
  • Real-time and historical data readily available
  • Quite easy-to-use

Cons

  • Lacks a systematic installation process

USP

  • What’s fascinating about Avaya Aura is that it includes features like automated coaching, customer feedback, scorecard assessments, and voice analytics.

2. Cisco Unified Border Element (CUBE)

It is an SBC-enabled router that works with all SIP providers globally. Any business size can use this session border controller, and it is even quite easy to use. It is well-known for its highly secure voice and video connectivity, from service providers to enterprise IP networks.

Cisco Unified Border Element (CUBE) offers four vital functionalities. Those are session control, interworking, security, and demarcation.

Pricing

  • Quote on request

Pros

  • Very easy to implement
  • Secure, powerful, and flexible
  • Have a reliable and active support team

Cons

  • Need a third-party tool to see historical call traffic

USP

  • One unique advantage of Cisco Unified Border Element (CUBE) is that you can easily choose from support for centralized, distributed, or a hybrid deployment. It doesn't require any extra hardware investment.

3. AudioCodes E-SBC

It is based on the Mediant hybrid platform that enables users to easily pace migration from TDM to IP. Besides, it helps mitigate concerns and risks by supporting a hybrid TDM/IP connectivity mode on the same device.

It is the best solution for anyone who is looking to use more than one session border controller. It has a high capacity for call volume in a chassis with a low rack space requirement.

Pricing

  • Quote on request

Pros

  • Perfect for disaster recovery planning
  • Low pricing as compared to other brands
  • Easy to allow or block traffic from specific IP's or proxy groups

Cons

  • Takes time to research as help files contain less information than required

USP

  • Genesys has certified AudioCodes E-SBC for use with Genesys SIP Server 8.x. For those who don’t know, Genesys is the world’s leading provider of customer service and contact center software and services.

4. Edgewater Networks

It is one of the market share leaders in the management of unified communications endpoints in the world. This session border controller is suited for all sizes, global regions, and methods of service delivery.

It has built-in mechanisms for both quality of service and security. Edgewater Networks SBC models provide intelligent mechanisms allowing for both hosted PBX services as well as SIP trunking applications.

Pricing

  • Quote on request

Pros

  • No additional hardware required
  • Stateful VoIP aware firewall
  • Support for NAT/PAT

Cons

  • N/A

USP

  • With its robust features, Edgewater Network has been serving the top MSOs in the country and service providers for the last 14 years.

5. Ribbon Session Border Controller 

It aims to deliver high-quality SIP communications. It can be used by all sizes of businesses - from small scale companies to the world’s largest service provider networks. For 20 years now, they have managed to maintain the trust of their customers.

It helps you deploy Unified Communications with a high degree of security and quality. It acts as full-fledged service demarcation devices for enterprise edge networks.

Pricing

  • Quote on request

Pros

  • Reliable and active customer support
  • Can handle high traffic volumes
  • Implementation is straightforward

Cons

  • Some users complained about stability issues and performance constraints

USP

  • Ribbon session border controller (SBC) offers a robust set of features, including high security, advanced session management, simplified interoperability, and carrier-grade reliability to service providers.

6. Dialogic Session Border Control

It is a highly scalable SBC that provides service providers and enterprises a better way to interconnect and deliver services through media and signaling session performance. It scales to over 100,000 sessions and 1,000 sessions per second per single instance.

What’s more, it offers highly secure connectivity, an integrated Web 2.0 management console, and native software transcoding. Besides, its intelligence reporting gives you better insights into commercial services and technical issues. It has a real-time dashboard.

Pricing

  • Quote on request

Pros

  • Process and visualize real-time operational data
  • Detecting and reducing fraud
  • Traffic cost optimization

Cons

  • N/A

USP

  • Dialogic Inc. is a single-session border controller that offers multiple deployment choices:
  • Private cloud – VMware, Hyper-V, KVM
  • Public cloud – Microsoft Azure, Amazon Web Service (AWS)
  • COTS – HP DL380, HP DL2?

 

7. Ingate Systems E-SBC

It offers a cost-effective E-SBC system that connects the vast range of PBX and UC solutions to virtually any ITSP offering SIP trunks. Besides, it is quite easy to deploy and has its own advanced firewall/router. Thus, it can directly provide full VoIP and data security in any network environment.

What’s more, it solves connectivity issues to simplify deployments and also supports a remote diagnosis of reported problems.

Pricing

  • Free for 30 days

Pros

  • Support for multiple SIP trunks
  • Provides security over the public Internet
  • Supports ENUM

Cons

  • N/A

USP

  • The best part is that the Ingate products are available as both appliances and software deliverables. And, it can support up to 10,000 sessions.

8. Metaswitch Newtworks

Perimeta SBC by Metaswitch Networks is first of its kind to directly run on server hardware or within virtualized cloud data center environments. It is highly scalable and can handle both signaling and media traffic.

Besides, Perimeta maintains high performance even during malicious attacks. Your network stays protected with the help of advanced low-level packet handling, even when under denial-of-service (DoS) attacks.

Pricing

  • Quote on request

Pros

  • Not restricted to a single device, use network-wide
  • Provides visibility into the operation of your VoIP infrastructure
  • Flexible in deployment

Cons

  • N/A

USP

  • Perimeta is well-known for producing unrivaled performance and scalability. Its multi-threaded and multi-core aware software architecture leverages the processing power of today’s Intel CPUs.

9. Oracle Enterprise Session Border Controller

It is a leading SBC that offers reliable security and interoperability for enterprise unified communications (UC) and VoIP networks. It is a well-known SBC vendor for delivering the highest service levels to customers.

It is compatible with fixed-line, mobile, and over-the-top service providers. Besides, Oracle Communications Enterprise Session Border Controller supports centralized, distributed, and hybrid session initiation protocol trunking topologies.

Pricing

  • Quote on request

Pros

  • Easy to implement and use
  • Great stability and effective platform
  • Prevent IP telephony fraud

Cons

  • Has strict policies

USP

  • This simple yet robust platform is designed in a way that the redundancy switchovers occur fast so that you don’t feel the drop of media during switching.

10. Patton

Patton’s SBC is designed to meet carrier specifications demands; its SmartNode 5300 Enterprise Session Border Router can provide SIP-to-SIP normalization for up to 250 VoIP calls. It is ideal for offering SIP trunking services to enable unified communications.

And, the SmartNode 5530 SBC bridges the full range of IP-PBX products to their service providers. It guarantees strong security and a high level of efficiency in the VoIP network.

Pricing

  • Quote on request

Pros

  • High security and performance level
  • Easy to implement and use
  • Highly active support group

Cons

  • N/A

USP

  • Patton has a huge variety of session based controller or router designed to meet the needs of different sizes of industries — from small scale to enterprise-level organizations.

 
 
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Last Updated: August 20, 2024