ShipMonk
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What is ShipMonk?
ShipMonk is a comprehensive fulfillment solution for ecommerce businesses, offering advanced inventory, order, and shipping management. Its cloud-based software integrates seamlessly with sales channels, ensuring efficient, scalable operations and superior customer service with transparent pricing and fast delivery options.
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Key Features of ShipMonk
Here are the powerful features that make ShipMonk stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.
- Order Management
- Inventory Tracking
- Warehouse Management
- Shipping Management
- Returns Management
- Barcode Scanning
- Multi Channel Integration
- Real Time Analytics
- Custom Reporting
- Automated Reordering
- Batch Picking
- Kitting And Bundling
- Serial Number Tracking
- Lot Tracking
- Cycle Counting
- Demand Forecasting
- Supplier Management
- Customer Management
- Mobile Access
- User Permissions
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ShipMonk Screenshots
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ShipMonk Specifications
Get a closer look at the technical specifications and system requirements for ShipMonk. Find out if it's compatible with your operating system and other software.
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ShipMonk Resources
Overall ShipMonk Reviews
Thinking about using ShipMonk? Check out verified user reviews & ratings based on ShipMonk's features, user-friendliness, customer support, and other factors that contribute to its overall appeal.
ShipMonk Pros and Cons Based on Customer Reviews
"Some users have noted that ShipMonk's customer support is helpful and responsive, especially during the onboarding process."
"Many users appreciate ShipMonk's user-friendly interface, making it easy to manage orders and inventory."
"The company provides detailed tracking and reporting features, which users find useful for monitoring their shipments."
"ShipMonk offers a wide range of integrations with popular e-commerce platforms, which users find convenient."
"A few users have expressed dissatisfaction with the overall cost-effectiveness, finding cheaper alternatives elsewhere."
"There are complaints about unexpected fees, such as fulfillment fees, which can add up quickly."
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Review Source: Organic
Worst experience and waste of money ever
Don't ever go with them. They will steal your money and charge you double what they say they will for storage. Also, shipping is much more expensive than other companies I have found.
ShipMonk Mobile App Experience
ShipMonk After Sales Service Rating
What do you like best about ShipMonk?
nothing at all
What do you dislike about ShipMonk?
Shipmonk has ridiculously high shipping costs. I have products that cost up to $100 to ship, and they split it into two shipments and charge the fulfillment fee for each, which ends up being an additional $9. You will be paying the fulfillment fee monthly whether you ship the items or not. These fees are the same price as the storage fees, so storage is double the price they say it is. Another thing about storage is that the allowable height of a pallet is on the lower side, meaning they charge more than you can find elsewhere per pallet. When I started with them, they would reply to my emails and tickets within 24 hours, and now it takes them 4+ days. Many of the questions I ask them are for my customers (sometimes about shipping delays and even not receiving items). I often end up just giving my customers their money back while I wait for Shipmonks reply. I found a company that has cheaper storage (larger pallets for the same monthly fee), plus they dont charge the additional fulfillment fees, and they dont have a minimum monthly order. (The storage is literally half the price.) A huge advantage of this new company is the amazingly lower shipping cost. This $100 shipping cost plus $9 fulfillment fees through Shipmonk is now only costing me a total of $30 with this new company—that includes fulfillment! (Went from $109 to $30.) I unfortunately still have products in their warehouse and am being charged a ridiculous amount. I have paid this other fulfillment company to pick them up. I will still need to pay Shipmonk a large amount on top of that for this other company to pick them up. Do not go with Shipmonk!
Do you think ShipMonk delivers value for the money spent?
No
Are you satisfied with ShipMonk features?
No
Did implimentation of ShipMonk was easy?
No
What features is ShipMonk currently missing?
people who care and won't steal your money
Useful 0
Alternatives of ShipMonk
Explore alternative software options that can fulfill similar requirements as ShipMonk. Evaluate their features, pricing, and user feedback to find the perfect fit for your needs.
ShipMonk FAQs
What are the top 5 features for ShipMonk?
The top 5 features for ShipMonk are:
- Warehouse Management
- Forecasting
- Barcoding / RFID
- Kitting
- Air Shipping
What type of customer support is available from ShipMonk?
The available support which ShipMonk provides is:
- Phone
- Live support
- Tickets
- Training
Where is the headquarters/company of ShipMonk located?
The headquarters/company of ShipMonk is located at Fort Lauderdale.
What types of businesses does ShipMonk serve?
ShipMonk serves a wide range of businesses, including but not limited to Startups, SMBs, Mid-Market & Enterprises.
How is ShipMonk commonly used?
ShipMonk is commonly used for various purposes, such as Order Fulfillment and more.
Who are the primary competitors of ShipMonk?
The three major competitors of ShipMonk are Netiquette Inventory Management System, Khaos Control Cloud and ShipMonk. Compare and evaluate their features, advantages, disadvantages, and other aspects to find the best option for your business.
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