SimACD
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What is SimACD?
SimACD is an advanced simulation tool that accurately predicts the necessary agent levels for call center scheduling. It allows you to test various staffing scenarios, reducing the risk of costly mistakes.
SimACD Starting Price
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Key Features of SimACD
Here are the powerful features that make SimACD stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.
- Real Time Adherence
- Forecasting
- Scheduling
- Intraday Management
- Agent Self Service
- Performance Analytics
- Shift Bidding
- Time Off Management
- Mobile Access
- Automated Alerts
- Historical Reporting
- Skill Based Routing
- Multi Channel Support
- Compliance Tracking
- Customizable Dashboards
- Integration With CRM
- Vacation Planning
- Overtime Management
- Workforce Optimization
- Employee Engagement
SimACD Screenshots
SimACD Specifications
Get a closer look at the technical specifications and system requirements for SimACD. Find out if it's compatible with your operating system and other software.
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Write a ReviewAlternatives of SimACD
Explore alternative software options that can fulfill similar requirements as SimACD. Evaluate their features, pricing, and user feedback to find the perfect fit for your needs.
SimACD FAQs
What are the top 5 features for SimACD?
The top 5 features for SimACD are:
- Recruiting Management
- Scheduling
- Employee Lifecycle Management
- Variable Workforce
- Time & Attendance
What type of customer support is available from SimACD?
The available support which SimACD provides is:
What types of businesses does SimACD serve?
SimACD serves a wide range of businesses, including but not limited to Startups, SMBs, Mid-Market & Enterprises.
Who are the primary competitors of SimACD?
The three major competitors of SimACD are Zelos, Tymeshift and EmpLive. Compare and evaluate their features, advantages, disadvantages, and other aspects to find the best option for your business.
