SimpleFeedback
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What is SimpleFeedback?
SimpleFeedback is a cloud-based customer engagement tool that streamlines feedback collection, support case management, and sales lead generation for small businesses. It offers easy integration with websites and mobile apps, enhancing customer interactions effortlessly.
SimpleFeedback Starting Price
Our Awards and Recognition
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Key Features of SimpleFeedback
Here are the powerful features that make SimpleFeedback stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.
- Ticket Management
- Automated Responses
- Knowledge Base
- Customer Portal
- Multi Channel Support
- Customizable Templates
- Sla Management
- Reporting And Analytics
- Collaboration Tools
- Mobile App
- Email Integration
- Live Chat
- Social Media Integration
- Canned Responses
- Custom Fields
- Tagging System
- User Roles And Permissions
- Customer Satisfaction Surveys
- Third Party Integrations
- Escalation Rules
SimpleFeedback Specifications
Get a closer look at the technical specifications and system requirements for SimpleFeedback. Find out if it's compatible with your operating system and other software.
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SimpleFeedback FAQs
What are the top 5 features for SimpleFeedback?
The top 5 features for SimpleFeedback are:
- Feedback Management
- Surveys & Feedback
- Dashboard
- Feedback Collection
- Queue Management
What type of customer support is available from SimpleFeedback?
The available support which SimpleFeedback provides is:
What types of businesses does SimpleFeedback serve?
SimpleFeedback serves a wide range of businesses, including but not limited to Startups, SMBs, Mid-Market & Enterprises.
Who are the primary competitors of SimpleFeedback?
The three major competitors of SimpleFeedback are Artologik HelpDesk, ServicePRO and Reamaze. Compare and evaluate their features, advantages, disadvantages, and other aspects to find the best option for your business.