Overall SmartTask Reviews

Here's an unbiased review of SmartTask. Discover how SmartTask users rate its features, ease of use, customer support, and other aspects that contribute to its overall appeal.

4.9/5

Based on 10 Reviews

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Feature 4.8

Feature

Out of 5

Ease of use 4.9

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Likelihood to recommend 96.7%

Likelihood to recommend

Out of 100%

SmartTask Pros and Cons

"The features are really good. Also, during the pandemic, it helped in locating vaccination centers for booking slots."

"Feature and Team Support"

"The added CRM and the easy layouts and reports"

"It can work with select features. Select all feature to delete more projects."

"All tasks in one window"

"Perhaps they will eventually start making services like processes a bit clearer, but for now, they explained how to create these — in the future, they could label them clearly and market them as easy-to-implement services also."

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Showing 10 out of 10 Reviews

Hear directly from customers who have used SmartTask. Read their experiences, feedback, and ratings to gain valuable insights into how this software has benefited their businesses.

Suchismita M.

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Jan 19, 2022

Verified via Business email.

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Review Source: Organic

Smarttask Support

Smart Task is highly recommended when you're working on multiple projects. Some features are very helpful and easy to understand, and the support team is very impressive for any queries.

Feature 4

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

What do you like best about SmartTask?

The features are really good. Also, during the pandemic, it helped in locating vaccination centers for booking slots.

What do you dislike about SmartTask?

It can work with select features. Select all feature to delete more projects.

Do you think SmartTask delivers value for the money spent?

Yes

Are you satisfied with SmartTask features?

Yes

Did implimentation of SmartTask was easy?

Yes

Purva

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Jan 04, 2022

Verified via Business email.

Verified Reviewer

The reviewer either uploaded a screenshot or invoice of the last billing, confirming their status as a current user of the software.

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Review Source: Organic

Great Feature

Best customer support received from the Smart Task Team, especially Mr. Appu. This is the best tool to evaluate employee performance, prioritize tasks, and easily assign tasks.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

SmartTask Mobile App Experience

1 2 3 4 5 6 7 8 9 10

SmartTask After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about SmartTask?

Feature and Team Support

What do you dislike about SmartTask?

All tasks in one window

Do you think SmartTask delivers value for the money spent?

Yes

Are you satisfied with SmartTask features?

Yes

Did implimentation of SmartTask was easy?

Yes

What features is SmartTask currently missing?

Calling Feature

Josh

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Jun 25, 2021

Verified via Business email.

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Review Source: Organic

Great Product — We're Still Learning To Use it to Our Advantage

We really like this product thus far. We're still learning how best to utilize it, but the amazing thing is their team is so available and helpful when we have questions! I am so grateful to SmartTask for being available and answering our questions. They're really committed to providing great service, and we plan to grow with them as they continue building their product.

Feature 4

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

SmartTask IOS App Experience

1 2 3 4 5 6 7 8 9 10

SmartTask After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about SmartTask?

The added CRM and the easy layouts and reports

What do you dislike about SmartTask?

Perhaps they will eventually start making services like processes a bit clearer, but for now, they explained how to create these — in the future, they could label them clearly and market them as easy-to-implement services also.

Do you think SmartTask delivers value for the money spent?

Yes

Are you satisfied with SmartTask features?

Yes

Did implimentation of SmartTask was easy?

Yes

What features is SmartTask currently missing?

Not yet

What other products like SmartTask have you used or evaluated?

Asana, Trello, Plutio...

How SmartTask is better/different from its competitors?

The CRM capabilities and the helpful team along with the clarity and easy to use design make it great for us.

Josh

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Jun 25, 2021

Verified via Business email.

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Review Source: Organic

Great Product — We're Still Learning To Use it to Our Advantage

As we grow our sales this year, the added CRM and attentive SmartTask staff are really helping us systematize our efforts. We're very happy with the product so far.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

SmartTask IOS App Experience

1 2 3 4 5 6 7 8 9 10

SmartTask After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about SmartTask?

Good design and easy to implement—more tutorials, please!

What do you dislike about SmartTask?

Over time, I think individuating things like processes more clearly will be helpful.

Do you think SmartTask delivers value for the money spent?

Yes

Are you satisfied with SmartTask features?

Yes

Did implimentation of SmartTask was easy?

Yes

What features is SmartTask currently missing?

Not yet

What other products like SmartTask have you used or evaluated?

Plutio, Asana, Trello

How SmartTask is better/different from its competitors?

I find it much easier to use than Plutio — they're not trying to do EVERYTHING the way Plutio is, but they have a more attractive and easy-to-use interface

Simon H.

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Apr 20, 2021

Verified via Business email.

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Review Source: Organic

Great organisational software

Straightforward but powerful. The more I use it, the more potential I find and the more efficient I become. This is a very stable, mature product that works flawlessly. It is incredibly good value and extremely well thought out. I highly recommend it.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Victor W.

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Apr 05, 2021

Verified via Business email.

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Review Source: Organic

ASANA Finally has a competitor

This product is really good! Inexpensive, simple to use, and yet very powerful. The price is amazing right now. I am happy to have acquired licenses for this application. Support is always there when I need it, and the initial tutorials are very helpful for learning how to use the application better. I am satisfied with how this tool fits my workflow. Thank you, guys! Amazing tool! My business is far more organized now with SmartTask.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

SmartTask Mobile App Experience

1 2 3 4 5 6 7 8 9 10

SmartTask After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about SmartTask?

Easy to use. Powerful. Easy to set up. Portfolio view is amazing and powerful. Inviting guests to the platform is simple and powerful. Easy to change to my own logo. Initial tutorials are great. Support is also really responsive and helpful.

What do you dislike about SmartTask?

Just had a bit of difficulty using the SmartTask CRM module. All the rest is great! Love this tool.

Do you think SmartTask delivers value for the money spent?

Yes

Are you satisfied with SmartTask features?

Yes

Did implimentation of SmartTask was easy?

Yes

What features is SmartTask currently missing?

CRM module could be simpler to use. That's all.

How SmartTask is better/different from its competitors?

Cheaper, support is better, documentation is really good. I love it. For real.

Daniel M.

Used the software for : 2+ years

Company Size :51-200 employee

4.0

Sep 28, 2020

Verified via Business email.

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Review Source: Organic

Great Tools for Project Management

One of my most frequently used apps for work. The contact management, project portfolio, and multiple user groups help keep my work organized. The support is great as well, and they listen to user feedback and feature requests.

Feature 5

Feature

Out of 5

Ease of use 4

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

SmartTask Mobile App Experience

1 2 3 4 5 6 7 8 9 10

SmartTask After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about SmartTask?

Feature-rich (almost complete all-in-one) and great support.

What do you dislike about SmartTask?

The app sometimes lags and needs to be refreshed.

Do you think SmartTask delivers value for the money spent?

Yes

Are you satisfied with SmartTask features?

Yes

Did implimentation of SmartTask was easy?

Yes

What features is SmartTask currently missing?

Would love to have a wiki section for each project and also a global calendar function for group.

What other products like SmartTask have you used or evaluated?

Asana, Trello

How SmartTask is better/different from its competitors?

Multiple User Group

Silky S.

Senior Software Engineer

Used the software for : Less than 6 months

Company Size :5001-10,000 employees

5.0

Jul 27, 2020

Verified via Business email.

Verified Reviewer

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Review Source: Organic

The reviewer received a nominal gift card as appreciation for submitting this review.

Incentivized Review

SmartTask

Overall, my experience with the service (SmartTask) is good. It offers an end-to-end solution for online task management, which includes file sharing, online discussions, IMs, and location sharing. The user interface is friendly.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

What do you like best about SmartTask?

It offers task management

What do you dislike about SmartTask?

There are no grammatical errors in the text provided.

Sean

Managing Director

Used the software for : Less than 6 months

Company Size :1-10 employees

5.0

May 20, 2020

Verified via Business email.

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Review Source: Organic

Zero Learning Curve & Great Feature Set

I found it by accident while trialing a bunch of wannabe replacements for Wunderlist. Most either missed basic functionality, were far too complicated and tried to be everything to everyone, or were insanely expensive per user to get access to the features that most need. As soon as I opened Smart Task, I knew what to do, where to go, and only had to ask a few questions on the included live chat (even in the free version!) when I wanted to get deeper into it immediately. Totally intuitive, with an underlying set of more advanced features just waiting to be found when you actually read the guide!

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

What do you like best about SmartTask?

Within 5 minutes, I had recreated what we had with our previous software, added new functionality to our daily workflow, and trained 3 of my team on how to use it, with the same result from them... immediate take-up and implementation. Were still on the free version, but I know it wont be long before we upgrade, more through choice and feature set add-ons than actual need! You cant go wrong with this.

What do you dislike about SmartTask?

The only thing Ive found a little quirky is how the calendar view isnt dynamic, i.e., a task shows the same size whether you block one hour or six... not a big deal though!

Rizwankhan

Marketing

Used the software for : 6-12 months

Company Size :1-10 employees

5.0

Mar 08, 2019

Verified via Business email.

Verified Reviewer

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Review Source: Organic

Perfect solution for my team and organization.

All-in-one solution for task management, project management, CRM, team collaboration, and location tracking. 1. Task Management: Customize your tasks by adding your own text fields as per your requirements. Comments on tasks provide an advantage by clearing all your doubts. 2. Project Management: Track your project progress with milestones, manage your project portfolio, and auto-schedule tasks. 3. CRM: Track your leads from inquiry to sales conversion, making it easy to maintain your sales funnel. Sales analytics provide predictions of sales stages. Maintain your customer contact details with detailed communication history, keeping you up to date about a deal. 4. Team Collaboration: Instant communication facilities are available for your team, accessible from anywhere, anytime, with real-time synchronization.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

What do you like best about SmartTask?

All-in-one solution for task management, project management, CRM, team collaboration, and location tracking.

What do you dislike about SmartTask?

For me, there are no cons about SmartTask.

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