SmarterTrack

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Product Information
Features
User Reviews

What is SmarterTrack?

SmarterTrack is a powerful communications platform that acts as an online help desk for initiating, tracking, managing and reporting on a number of different communication channels. Whether it is a ticket submission via email or from the online portal, a live chat, a community post, comments made on a knowledge base article or more.

Pricing

SmarterTrack Starting Price

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Key Features of SmarterTrack

Here are the powerful features that make SmarterTrack stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.

Email Integration
Self Service Portal
Live chat system
Surveys & Feedback
Knowledge Base
Alerts/Escalation
Automated Routing
Community Forums
Inbox Queue Management
Incident Management
Known Issue Management
Multiple Brands Products
Service Desk (ITIL ITSM)
Ticket Management
Help Desk Management
Online Forums

SmarterTrack Specifications

Get a closer look at the technical specifications and system requirements for SmarterTrack. Find out if it's compatible with your operating system and other software.

Deployment :

Any

Desktop Platforms :

Web app

Windows

Business :

StartUps

SMEs

Agencies

Enterprises

Available Support :

SmarterTrack Categories on SoftwareSuggest :

Self Hosted Help Desk Software

Company Details :

Company Name : SmarterTools Inc.

Headquarter : Phoenix

Website : Visit Website

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SmarterTrack Description

Here's the comprehensive description of SmarterTrack. Gain a brief understanding of its unique features and exceptional benefits.

SmarterTrack provides a centralized outlet for all the communication channels and an ideal solution for building online community. SmarterTrack helpdesk integrates multiple customer service solutions into a single application.

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