Smartping
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What is Smartping?
Smartping provides enterprise-grade, cost-effective voice and cloud center solutions - amplifying customer engagement at scale and delivering measurable ROI. Founded in 2015, Smartping is trusted by global enterprises for scalable, intelligent communication APIs.
Pricing
Smartping Starting Price
$22/Single License
Awards
Our Awards and Recognition
More Awards
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Key Features of Smartping
Here are the powerful features that make Smartping stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.
- Real Time Messaging
- Voice Calling
- Video Calling
- Screen Sharing
- Group Chat
- Push Notifications
- End To End Encryption
- User Presence
- Message History
- Custom Emojis
- Typing Indicators
- Read Receipts
- Multi Device Sync
- Apis And Sdks
- Webhooks
- Analytics Dashboard
- User Management
- Role Based Access Control
- Customizable Ui
- CRM
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Smartping Screenshots
Smartping Pricing
Here are the pricing plans for Smartping. Choose the plan that best fits your requirements and budget. Get Detailed Smartping pricing as per your requirements.
Basic Plan
$22
Single License
- Live Dashboard
- Reporting
- Mutiple Dialer
- Recording
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Custom Plan
$27
Per User License
- Live Dashboard
- Multiple Reports
- Recording
- Multiple Dialer
Get Offer
Enterprise Plan
$29
Per User License
- Live Dashboard
- Live Reporting and MIS
- Cloud-based Solution
- Single Leg Calling
Get Offer
The pricing information for Smartping is sourced either directly from the software provider or publicly available materials. To get the most accurate and up-to-date costs, we advise reaching out to the vendor.
The pricing information was last updated on 20th June 2025.
Free Trial is available
Smartping Specifications
Get a closer look at the technical specifications and system requirements for Smartping. Find out if it's compatible with your operating system and other software.
Company Details :
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Smartping Description
Here's the comprehensive description of Smartping. Gain a brief understanding of its unique features and exceptional benefits.
Smartping provides enterprise-grade, cost-effective voice and cloud center solutions - amplifying customer engagement at scale and delivering measurable ROI. Founded in 2015, Smartping is trusted by global enterprises for scalable, intelligent communication APIs.
Overall Smartping Reviews
Thinking about using Smartping? Check out verified user reviews & ratings based on Smartping's features, user-friendliness, customer support, and other factors that contribute to its overall appeal.
Review Summary
AI-powered insights from real user reviews
Smartping intelligently routes and filters calls so specialists only handle complex inquiries, offers managers mobile access to call logs and recordings, and delivers strong, personalized customer support; however, reporting lacks depth and users are awaiting a dashboard for email/SMS performance.
Pros
What users like most
Filters Basic Inquiries
Personalized Customer Service
Mobile App Access
Comprehensive Activity View
Intelligent Call Routing
Cons
Common user concerns
Lacks Reporting Depth
No Email Performance
Reporting Dashboard Missing
No SMS Performance
Occasional Self Inflicted
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Review Source: Organic
My Personal Review on Smartping
It limits the call burdens of the specialists by intelligently identifying, segmenting, and routing the calls to the appropriate specialists. Filtering out basic inquiries ensures that only complex questions are forwarded to the specialists. Additionally, managers get a comprehensive view of all ongoing activities, such as call logs and call recordings, and more through mobile applications.
Smartping After Sales Service Rating
What do you like best about Smartping?
Smartping is a particular Venture Correspondences specialist organization. It offers brilliant communication solutions supported by innovative and intelligent technology platforms for SMEs, MNCs, large enterprises, and government entities. Overall, it is an excellent platform with outstanding support. The customer service we receive is top-notch and personalized. The platform functions well, with most issues being self-inflicted.
What do you dislike about Smartping?
There is likewise an absence of profundity in revealing and truly requires a dashboard for a depiction of email or some kind of SMS execution; this, however, has already been discussed and, as far as Im aware, is ready to go.
What features is Smartping currently missing?
It does not have voice chat
What other products like Smartping have you used or evaluated?
Vilpower, Pingconnect
Useful 0
Alternatives of Smartping
Explore alternative software options that can fulfill similar requirements as Smartping. Evaluate their features, pricing, and user feedback to find the perfect fit for your needs.
Smartping FAQs
What apps do Smartping integrate with?
Smartping integrates with various apps:
- Zendesk
- Spinklr
- Hubspot
- Kapture
- Salesforce
- Zoho
- Freshdesk
- Leadsquared
- Highrise
What capabilities make Smartping stand out?
Smartping offers a robust suite of cloud telephony-based customized solutions:
- Voice Broadcast Platform (OBD)
- Cloud Call Center Solutions
- Smart, Multi-level IVR Solution
- AI Voice Bot
- Missed Call Services
- Domestic Toll-free Number
- Number Masking Solution
- Click2Call Services
What types of businesses does Smartping serve?
Smartping serves a wide range of businesses, including but not limited to Startups, SMBs, Mid-Market & Enterprises. Major sectors such as Automotive, Edtech, Travel, Retail, Fintech, Logistics and Healthcare can greatly benefit from Smartping’s Enterprise Communication Solutions, driving enhanced efficiency and customer engagement.
Why enterprises choose Smartping for Voice Solutions?
Smartping’s Enterprise Voice Solutions empower businesses with reliable, intelligent, and scalable communication infrastructure.
Enterprises benefit from faster go-live timelines, advanced call routing, and seamless CRM integrations - making it easier to automate interactions, personalize responses, and reduce operational costs. With features like real-time analytics, IVR flows, missed call intelligence, and voice bots, Smartping helps businesses streamline customer support, drive sales, and deliver consistent, high-quality experiences across every call.
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