What is Smartsupp?

Smartsupp is smart live chat software for your website. Start real-time conversations with your web visitors, answer their questions, and boost your online sales. Smartsupp is a free live chat tool with visitor recording and an unlimited number of agents.

Pricing

Smartsupp Starting Price

$ 0/Per Month

Awards
Smartsupp Award

Our Awards and Recognition

More Awards
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Key Features of Smartsupp

Here are the powerful features that make Smartsupp stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.

  • Real Time Chat
  • Chatbot Integration
  • Visitor Tracking
  • Customizable Chat Widget
  • Automated Messages
  • File Sharing
  • Chat History
  • Mobile App
  • Multi Language Support
  • Analytics And Reporting
  • Proactive Chat Invitations
  • Shortcuts And Canned Responses
  • Agent Performance Tracking
  • Visitor Information
  • Offline Form
  • Third Party Integrations
  • Customizable Chatbot
  • Video Recordings
  • Email Notifications
  • Gdpr Compliance
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Smartsupp Screenshots

Smartsupp Pricing

Here are the pricing plans for Smartsupp. Choose the plan that best fits your requirements and budget. Get Detailed Smartsupp pricing as per your requirements.

Free
$ 0
Per Month
  • Unlimited chat conversations
  • Unlimited number of agents
  • Custom chat box design
  • 14-day chat history
Get Offer
Standard
$ 8
Per Month
  • All features of Free
  • Unlimited chat history
  • Video recordings of visitors
  • Automatic messages
  • Google Analytics connection
  • API
  • Priority chat support
Get Offer
Pro
$ 19
Per Month
  • All features of Standard
  • Statistics
  • Groups of agents
  • High load dashboard
  • Shot of Slivovica
Get Offer

The pricing information for Smartsupp is sourced either directly from the software provider or publicly available materials. To get the most accurate and up-to-date costs, we advise reaching out to the vendor.

The pricing information was last updated on 18th May 2025.

Free Trial is available

Smartsupp Specifications

Get a closer look at the technical specifications and system requirements for Smartsupp. Find out if it's compatible with your operating system and other software.

Company Details :
Company Name : Smartsupp
Full Address : Smartsupp Milady Horakove 13 602 00 Brno Czech Republic (European Union)
Overview Provided by : Smartsupp
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Smartsupp Categories on SoftwareSuggest :
Mobile Platforms :
Language Support :
Chinese
Dutch
English
French
German
Italian
Polish
Portuguese
Russian
Spanish
Turkish
Business :
Freelancers
StartUps
SMBs
Available Support :
Email

Smartsupp Comparisons

Compare Smartsupp with other similar options available in Live Chat Software. Explore the key differences to see why it's the top choice for businesses and individuals.

View more Smartsupp comparisons

Smartsupp Description

Here's the comprehensive description of Smartsupp. Gain a brief understanding of its unique features and exceptional benefits.

Smartsupp is Instantly answer your visitors questions. You will receive a notification every time a visitor starts a chat conversation with you. Smartsupp can be used on any website. Take a look at our tutorials for integrating with the most well known platforms. Smartsupp to match your web design Customize colors, texts, position and picture of Smartsupp chat box to fit your company identity. Do advanced customization with our API.

Smartsupp Resources

Overall Smartsupp Reviews

Thinking about using Smartsupp? Check out verified user reviews & ratings based on Smartsupp's features, user-friendliness, customer support, and other factors that contribute to its overall appeal.

5/5

Based on 5 Reviews

Write a Review Or
Ask a Question
Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Likelihood to recommend 0%

Likelihood to recommend

Out of 100%

Smartsupp Pros and Cons Based on Customer Reviews

"User likes that Smartsupp is easy to integrate with any framework, making setup a breeze."

"The platform offers unlimited agent access, which is a great advantage for growing teams."

"Smartsupp provides excellent back-end support, ensuring smooth operations."

"Occasional connectivity issues have been reported, which can disrupt communication."

"A few users feel that the mobile app could be more intuitive and feature-rich."

SoftwareSuggest reviews are authentic and verified. Here's how.

Showing 5 out of 5 Reviews

Manoj K.

5.0

Jul 28, 2021

Used the software for : 2+ years

Company Size :51-200 employee

Verified via Business email.

Verified Reviewer

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

Best for customer engagement

Used in our marketplace for customer interaction, responding to customers through Smartsupp is very easy. Highly recommended. Easy to integrate with any framework. Excellent back-end support.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Smartsupp Mobile App Experience

1 2 3 4 5 6 7 8 9 10

Smartsupp After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Smartsupp?

Unlimited agent access

What do you dislike about Smartsupp?

There are no grammatical errors in the text nil.

Do you think Smartsupp delivers value for the money spent?

Yes

Are you satisfied with Smartsupp features?

Yes

Did implimentation of Smartsupp was easy?

Yes

What features is Smartsupp currently missing?

No

What other products like Smartsupp have you used or evaluated?

NO

How Smartsupp is better/different from its competitors?

not tried another software after using smartsupp

Veronika V.

5.0

Jan 29, 2015

Used the software for : 2+ years

Company Size :51-200 employee

Verified via Business email.

Verified Reviewer

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

Smurtupp Live Chat is great online chat

Smartsupp Live Chat allows us to communicate efficiently and quickly with our customers. It provides an opportunity for instant reactions, enabling us to assist our customers immediately. The foundation of our customer service is a personal approach and the ability to help our customers promptly. The possibility of live communication through the Smartsupp chat supports our philosophy. Using the chat has been a competitive advantage. We appreciate the ability to automatically set up conversations with our customers and the integration with Google Analytics.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Lalit

5.0

Jan 23, 2015

Used the software for : 2+ years

Company Size :51-200 employee

Verified via Business email.

Verified Reviewer

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

Easy to use, integrate and manage your customer support

We have had an awesome experience with Smartsupp so far. It was easy to integrate and has worked really well as a live chat customer support widget for our site. The dashboards are great and also help us track offline messages.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Martin P.

5.0

Jan 22, 2015

Used the software for : 2+ years

Company Size :51-200 employee

Verified via Business email.

Verified Reviewer

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

Live Chat increased our conversion

I made a detailed comparison of existing live chat solutions, and Smartsupp was the easiest to use. Thanks to chatting with visitors, we got 8 conversions during the first week after integrating Smartsupp. It's a really good marketing and sales tool.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Lukas P.

5.0

Dec 18, 2014

Used the software for : 2+ years

Company Size :51-200 employee

Verified via Business email.

Verified Reviewer

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

Good and stable product with excellent support

We switched to Smartsupp from another live chat product because of the top-quality support Smartsupp provides. They have a great team of people ready to answer our questions and help us with everything we need.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Alternatives of Smartsupp

Explore alternative software options that can fulfill similar requirements as Smartsupp. Evaluate their features, pricing, and user feedback to find the perfect fit for your needs.

Smartsupp FAQs

How much does Smartsupp cost?

The starting price of Smartsupp is $ 0/Per Month. It has different pricing plans:

  1. Free : $ 0/Per Month
  2. Standard : $ 8/Per Month
  3. Pro : $ 19/Per Month

Smartsupp also provides a free trial to users.

What are the top 5 features for Smartsupp?

The top 5 features for Smartsupp are:

  • Agent Scheduling
  • Assignment Management
  • GeoTargeting
  • Knowledge Database
  • Persistent Chat

What type of customer support is available from Smartsupp?

The available support which Smartsupp provides is:

  • Email

What platforms does Smartsupp support?

Smartsupp supports a variety of platforms including Android and IOS.

What types of businesses does Smartsupp serve?

Smartsupp serves a wide range of businesses, including but not limited to Startups, SMBs & Freelancer.

How is Smartsupp commonly used?

Smartsupp is commonly used for various purposes, such as Customer Service and more.

Who are the primary competitors of Smartsupp?

The three major competitors of Smartsupp are Olark, ClickDesk and LiveCall. Compare and evaluate their features, advantages, disadvantages, and other aspects to find the best option for your business.

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