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What is SmartTEL?

SmartTEL Voice Mail is an optional software based voice messaging system and call management system with all the typical features required by hotels or any hospitality business in india or abroad in terms of IVR and cloud telephony

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Key Features of SmartTEL

Here are the powerful features that make SmartTEL stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.

  • Analytical Reports
  • Call Logs
  • Call Monitoring
  • Call Routing
  • Contact Management
  • CRM integration
  • Customisable Welcome Greeting
  • Inbound Reporting
  • Internal Call Transfer
  • IVR and Dial Groups
  • Multiple Accessline
  • Multiuser Login & Role-based access control
  • Single Access Number
  • Voice & Data Integration

SmartTEL Screenshots

SmartTEL Specifications

Get a closer look at the technical specifications and system requirements for SmartTEL. Find out if it's compatible with your operating system and other software.

Company Details :
Company Name : Prologic first
Headquarter : Gurgaon
Overview Provided by : Rajeev Mahay
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Language Support :
English
Available Support :
Email
SmartTEL Categories on SoftwareSuggest :

Overall SmartTEL Reviews

Thinking about using SmartTEL? Check out verified user reviews & ratings based on SmartTEL's features, user-friendliness, customer support, and other factors that contribute to its overall appeal.

4.5/5

Based on 2 Reviews

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Feature Feature 4.5

Feature

Out of 5

Ease of use Ease of use 4.5

Ease of use

Out of 5

Value for money Value for money 4.5

Value for money

Out of 5

Customer support Customer support 4.5

Customer support

Out of 5

Likelihood to recommend Likelihood to recommend 0%

Likelihood to recommend

Out of 100%

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Showing 2 out of 2 Reviews

Kedar

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Feb 28, 2017

Verified via Business email.

Verified Reviewer

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

Excellently Software

SmartTEL being the first cloud telephony implementation for a company going solo, it was just great to have the customer support team help my team along every step. Some expected initial hiccups were handled perfectly and everything was clearly sorted out. It has been a great overall experience. There have barely been any issues with the call quality or availability of services. My staff has been using this software for almost three years now. SmartTEL is backed by a highly responsive and knowledgeable customer support team and it meets multiple requirements such as unified communications, call center applications all through a single provider. Great new features and add-ons that help in enhancing the software visuals. It also serves as a great platform to integrate with other software on the net. Highly recommended, intuitive and easy cloud telephony software.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Sachin

Used the software for : 2+ years

Company Size :51-200 employee

4.0

Feb 27, 2017

Verified via Business email.

Verified Reviewer

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

Great Product!!

SmartTEL cloud telephony software is really simple to install, even for people with limited technical knowledge. Rather than having someone run phone wiring through the facility, one can easily set up SmartTEL and be ready to use quickly. My team's overall experience with SmartTEL has been great. It never gets frozen or hung up in the same loop, the speed is really fast unlike other systems that brought along several different viruses with them. My firm recently relocated to new corporate headquarters and after reviewing several providers my team chose to go with SmartTEL. They have been very pleased with the service, deployment and support. There has been an addition of two more locations to the network in just six months since the initial deployment. My team plans to add six more locations by the end of 2017. SmartTEL has become a great partner to help us easily scale up business for the company.

Feature Feature 4

Feature

Out of 5

Ease of use Ease of use 4

Ease of use

Out of 5

Value for money Value for money 4

Value for money

Out of 5

Customer support Customer support 4

Customer support

Out of 5

Alternatives of SmartTEL

Explore alternative software options that can fulfill similar requirements as SmartTEL. Evaluate their features, pricing, and user feedback to find the perfect fit for your needs.

SmartTEL FAQs

What are the top 5 features for SmartTEL?

The top 5 features for SmartTEL are:

  • CRM integration
  • Multiuser Login & Role-based access control
  • Contact Management
  • IVR and Dial Groups
  • Call Routing

What type of customer support is available from SmartTEL?

The available support which SmartTEL provides is:

  • Email

Where is the headquarters/company of SmartTEL located?

The headquarters/company of SmartTEL is located at Gurgaon.

How is SmartTEL commonly used?

SmartTEL is commonly used for various purposes, such as Call Accounting, Voicemail and more.

Who are the primary competitors of SmartTEL?

The three major competitors of SmartTEL are CloudCall, SparkTG and Elastix. Compare and evaluate their features, advantages, disadvantages, and other aspects to find the best option for your business.

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