SoftwareSuggest offers verified & unbiased user reviews based on user ratings and feedback. Our ratings and reports do not contain any paid placements. Learn more about our ranking methodology.
Best Competitors and Alternatives to Smith.ai
Category Champions | 2025
User Review
Salesforce is overall a good platform that can be easily implemented in the workforce, and we can navigate through it without much training. Its integration with the Salesforce environment and other platforms Read Salesforce Reviews
Categories in Common with Salesforce
Common Alternatives of Salesforce and Smith.ai
Salesforce review compared to Smith.ai
"Comprehensive review of Salesforce for our current workforce. " - Aashu Khandelwal - Tech Lead
Most users consider Salesforce is an excellent Smith.ai alternative.
89.5% of users recommend this product
Category Champions | 2025
User Review
I am extremely pleased with EngageBay. I consider my company to be an advanced user of EngageBay. Whenever we encounter challenges, the EngageBay team is always willing to listen and improve the tool to meet our needs, making it even better. Read EngageBay Reviews
Categories in Common with EngageBay
Alternatives of EngageBay and Smith.ai
EngageBay review compared to Smith.ai
"A Magical tool with great features" - Mohammed Moiz - Sr. Recruiter
Most users consider EngageBay is an excellent Smith.ai alternative.
97.2% of users recommend this product
Category Champions | 2025
User Review
Improving relations with customers had never been so easy until Zendesk came into the market. The most advanced help desk ticketing software, Zendesk allows me to book tickets in the blink of an eye. It is a simple and self-service portal featuring soc... Read Zendesk Reviews
Categories in Common with Zendesk
Common Smith.ai and Zendesk Alternatives
Zendesk review compared to Smith.ai
"It has improved my response time to customer queries" - Pragna
87% of users recommend this product
Category Champions | 2025
User Review
We implemented LiveAgent software into our company a year ago. We are very happy to have the LiveAgent help desk in our company. We tried several different help desk software before discovering LiveAgent. After switching our help desk to LiveAgent, we have seen gradually bette... Read LiveAgent Reviews
Categories in Common with LiveAgent
Common Alternatives of LiveAgent and Smith.ai
LiveAgent review compared to Smith.ai
"Amazing Help Desk software with excellent customazition features" - Merkys - Customer Success Team
91% of users recommend this product
Contenders | 2025
User Review
Zapier is a very helpful software. It helps me a lot to automate the processes. I recommend everyone to use it once. Read Zapier Reviews
Categories in Common with Zapier
Common Alternatives of Zapier and Smith.ai
Zapier review compared to Smith.ai
"Fantastic Experience with zapier-Highly Recommended" - MD SAJID ANSARI
93% of users recommend this product
User Review
I like the fact that the lead source analysis gives me an accurate view of the sources of my generated leads. I like all the features... we are already seeing better sales results because of the sales reporting tool. Read Kapture CX Reviews
Categories in Common with Kapture CX
Software Common with Smith.ai and Kapture CX
Kapture CX review compared to Smith.ai
"Good Supportive" - Ananya - Sales Manager
96% of users recommend this product
Emergents | 2025
User Review
We are in the travel business and have been impressed by the great functions provided by Happy Fox CRM. Some of the notable and extremely useful functions are email ticketing, customer forums where they can share their trip details and experiences, and... Read HappyFox Reviews
Categories in Common with HappyFox
Common Smith.ai and HappyFox Alternatives
HappyFox review compared to Smith.ai
"Great Functions CRM Software" - Ghanji
Emergents | 2025
User Review
I have used another live chat option, but this is a great platform. Read Zendesk Chat Reviews
Categories in Common with Zendesk Chat
Alternatives of Zendesk Chat and Smith.ai
Zendesk Chat review compared to Smith.ai
"Great service" - Karan Dhingra
90% of users recommend this product
Contenders | 2025
User Review
Energizing work, awesome administration, work culture, collaborators, advantages, and trips are a lifestyle at Kayako. The management even plays sports with workers and blends with everyone. Aside from this, their high standards of quality push everyone's limits to perform better... Read Kayako Reviews
Categories in Common with Kayako
Common Smith.ai and Kayako Alternatives
Kayako review compared to Smith.ai
"Complete Package" - Shiva - Senior Consultant
80% of users recommend this product
Contenders | 2025
User Review
My team discovered LiveChat software and implemented it about 6-8 months ago. Managing all the client servicing operations before the installation of the LiveChat tool was much harder. Customers are enjoying the services that are just a click away. LiveChat offers exactly all the... Read LiveChat Reviews
Categories in Common with LiveChat
Software Common with Smith.ai and LiveChat
LiveChat review compared to Smith.ai
"It is very nice and great functionality!!!" - Mitul
100% of users recommend this product