What is SOCi social media?

SOCi can handle millions of posts and likes over a single click using the powerful AI. This social media management software creates a centralized platform for your organization wherein you view live feeds from all types of social media platforms.

Pricing

SOCi social media Starting Price

Awards
SOCi social media Award

Our Awards and Recognition

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SOCi social media Screenshots

Key Features of SOCi social media

Here are the powerful features that make SOCi social media stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.

  • Analytics
  • Automated Publishing
  • Brand Tracking
  • Content Management System
  • Customer Engagement
  • Multi-Account Management
  • Multi-User Collaboration
  • Posts Scheduling
  • Social Media Integration
  • Social Media Monitoring
  • Analytics
  • Audience Segmentation
  • Automated Publishing
  • Brand Tracking
  • Competitive Analysis
  • Configurable Alerts
  • Content Management
  • Content Management System
  • Custom Fonts
  • Customer Engagement
  • Customer Targeting
  • Customise
  • Dashboard
  • Email Integration
  • Email Support
  • Impact Scoring
  • Keyword Filtering
  • Mobile Support
  • Multi-Account Management
  • Multi-User Collaboration
  • Post Scheduling
  • Posts Scheduling
  • Reporting/Analytics
  • Reputation Management
  • Sentiment Analysis
  • Social Media Integration
  • Social Media Monitoring
  • Social Media Promotion
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  • Billing & Invoicing
  • Built-in Accounting
  • Capacity Monitoring
  • Contact Management
  • Conversion Tracking
  • Customer Targeting
  • Email Marketing
  • Employee Management
  • Food Costing
  • Keyword Filtering
  • Marketing Automation
  • Response Management
  • Review Monitoring
  • 360 Degree Feedback
  • A/B Testing
  • Action Management
  • Ad hoc Analysis
  • Ad Hoc Reports
  • Alerts/Notifications
  • Analytics
  • Archiving
  • Article Author Database
  • Asset Management
  • Audience Segmentation
  • Audience Targeting
  • Auto-Update Media Lists
  • Automated Publishing
  • Automated Response
  • Benchmarking
  • Brand Management
  • Brand Tracking
  • Budgeting & Forecasting
  • Business Insights
  • Call Recording
  • Call Routing
  • Caller Identification
  • Campaign Management
  • Change Management
  • Channel Analysis
  • Clippings Management
  • Collaboration
  • Communication Management
  • Communications Calendar
  • Competing Product Analysis
  • Competitive Analysis
  • Competitor Analysis
  • Complaint Monitoring
  • Compliance Management
  • Configurable Alerts
  • Consolidation / Roll-Up
  • Contact Management
  • Content Discovery
  • Content Management
  • Content Syndication
  • Conversion Tracking
  • CRM
  • Customer Engagement
  • Customer Experience Management
  • Customer Feedback
  • Customer Review Platform
  • Customer Segmentation
  • Customer Support
  • Dashboard
  • Data Extraction
  • Data Security
  • Data Visualization
  • Detailed Analytics
  • Digital Asset Management
  • Direct Mail Management
  • Distributed Call Recording
  • Email Distribution
  • Email Marketing
  • Event Management
  • Event Triggered Recording
  • Feedback Collection
  • Feedback management
  • Fulfillment Distribution
  • Gamification
  • Impact Scoring
  • Influencer Tracking
  • Investigation Management
  • Issue Tracking
  • IVR / Voice Recognition
  • Key Performance Indicators
  • Keyword Research Tools
  • Keyword Tracking
  • Knowledge Management
  • Lead Engagement
  • Localization
  • Machine Learning
  • Mapping
  • Market Analysis
  • Messaging
  • Multi-Channel Collection
  • Multi-Channel Publishing
  • Multi-Channel Social Integration
  • Multi-Store Management
  • Multi-User Collaboration
  • Negative Feedback Management
  • On-Site Feedback Form
  • Online Reputation Management
  • Opinion Monitoring
  • Performance Metrics
  • Post Scheduling
  • Pre-Approved Content Library
  • Predictive Analytics
  • Press Monitoring
  • Press Release Builder
  • Price List Management
  • Price Optimization Automation
  • Pricing Analytics
  • Profitability Analysis
  • Publish Scheduling
  • Qualitative Analysis
  • Quantitative Analysis
  • Rank Tracking
  • Real Time NPS Tracking
  • Real-time Chat
  • Reporting/Analytics
  • Reputation Management
  • Response Management
  • Restaurant Inventory Management
  • Restaurant Management
  • Restaurant Marketing
  • Restaurant Reservations
  • Review Management
  • Review Monitoring
  • Review Notification
  • Review Request
  • Scorecarding
  • Sentiment Analysis
  • SEO Management
  • Social Listening
  • Social Media Integration
  • Social media management
  • Social Media Marketing
  • Social Media Metrics
  • Social Media Monitoring
  • Social Media Tagging
  • Social Sharing
  • Strategic Planning
  • Survey Management
  • Team Collaboration
  • Text Analysis
  • Text Mining
  • Ticket Management
  • Trend Analysis
  • Trend Tracking
  • Video Content
  • Website Monitoring
  • White Label
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  • Ad Campaign Monitoring
  • Brand Monitoring
  • Competitor Analysis
  • Competitor benchmarking
  • Content Performance Tracking
  • Crisis Management and Reputation Monitoring
  • Cross-Channel Social Media Tracking
  • Customer engagement tracking
  • Customer sentiment analysis
  • Hashtag Monitoring
  • Influencer Identification and Tracking
  • Keyword and Topic Monitoring
  • Real-time Social Media Tracking
  • Sentiment Analysis
  • Social Media Analytics and Reporting
  • Social Media Campaign Monitoring
  • Social Media Compliance Monitoring
  • Social Media Content Scheduling and Publishing
  • Social Media Conversation Analysis
  • Social Media Customer Insights
  • Social Media Customer Support Tracking
  • Social Media Demographics Analysis
  • Social Media Influencer Engagement
  • Social Media Listening
  • Social Media Listening Dashboards
  • Social Media Mentions and Notifications
  • Social Media Performance Benchmarking
  • Social Media Reach and Engagement Metrics
  • Social Media ROI Measurement
  • Social Media Sentiment Mapping
  • Trend Analysis
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SOCi social media Specifications

Get a closer look at the technical specifications and system requirements for SOCi social media. Find out if it's compatible with your operating system and other software.

Deployment :
Cloud Based
Subscription Plan :
Monthly, Yearly
Accessibility :
API
Customization
Mobile Support
Desktop Platforms :
Web app
Language Support :
English
Business :
StartUps
SMBs
Agencies
Available Support :
Email
Company Details :
Company Name : SOCi, Inc
Website : Visit Website
SOCi, Inc logo
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SOCi social media Slideshare

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SOCi social media Videos

Overall SOCi social media Reviews

Thinking about using SOCi social media? Check out verified user reviews & ratings based on SOCi social media's features, user-friendliness, customer support, and other factors that contribute to its overall appeal.

5/5

Based on 2 Reviews

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Feature Feature 4

Feature

Out of 5

Ease of use Ease of use 4.5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Likelihood to recommend Likelihood to recommend 85%

Likelihood to recommend

Out of 100%

SOCi social media Pros and Cons

"Affordable web based solution to manage the social media networks."

"Overall functionality, smoothness & ease it offers even while working on multiple accounts."

"It would be nice if it could also be accessible on smartphones."

2 SOCi social media Reviews

Hear directly from customers who have used SOCi social media. Read their experiences, feedback, and ratings to gain valuable insights into how this software has benefited their businesses.

Bhaswar

Used the software for : More than 1 year

Company Size :51-200 employees

5.0

Jan 12, 2018

Empowering software your business

I am using SOCi social media to manage my enterprise. It has saved a lot of human hours and efforts, I could easily manage multiple social media handles with this brilliant software. Manually managing it would be tedious and there are more chances of error. I could easily design and launch creative social media campaigns with the help of SOCi social media. The user interface is very easy to understand and hassle-free.

Feature Feature 4

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 0

Value for money

Out of 5

Customer support Customer support 0

Customer support

Out of 5

What do you like best about SOCi social media?

Affordable web based solution to manage the social media networks.

What do you dislike about SOCi social media?

It would be nice if it could also be accessible on smartphones.

Allen

Used the software for : Less than 6 months

Company Size :1-10 employees

5.0

Nov 28, 2017

SOCi social media

The time & hassle it saves us. Managing multiple social media accounts for multiple clients MANUALLY is ridiculous. We have observed a 62% Drop in errors & that number will be growing for sure. There are plenty of software options available for automating the social media management process, but SOCi Social Media has blended well with our daily routine. I spent almost 30 hours going through different options, walkthroughs, and trials. I did the work so you don't have to. You're welcome ;)  

Feature Feature 4

Feature

Out of 5

Ease of use Ease of use 4

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

What do you like best about SOCi social media?

Overall functionality, smoothness & ease it offers even while working on multiple accounts.

Alternatives of SOCi social media

Explore alternative software options that can fulfill similar requirements as SOCi social media. Evaluate their features, pricing, and user feedback to find the perfect fit for your needs.

SOCi social media FAQs

What are the top 5 features for SOCi social media?

The top 5 features for SOCi social media are:

  • Content Management System
  • Social Media Integration
  • Analytics
  • Social Media Monitoring
  • Automated Publishing

What type of customer support is available from SOCi social media?

The available support which SOCi social media provides is:

  • Email
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