SparkTG Reviews
Do you work at SPARKTG? Upgrade your plan to access the full benefits of SoftwareSuggest, and collect more reviews through marketing campaigns.
Overall SparkTG Reviews
Here's an unbiased review of SparkTG. Discover how SparkTG users rate its features, ease of use, customer support, and other aspects that contribute to its overall appeal.
SparkTG Pros and Cons
"The product is easy to use, not glitchy, and the customer support is always very proactive."
"Features are most important, like a detailed report of the caller. No downtime in the service. You can call for support anytime."
"Customer services are very impressive, and they always provide a quick response to each question and issue."
"The product has been a perfect fit for us."
"Add bulk SMS features to the dashboard."
"Although they are providing good features, still improvement is required in terms of application basis just like other solutions.."
SoftwareSuggest reviews are authentic and verified. Here's how.
Hear directly from customers who have used SparkTG. Read their experiences, feedback, and ratings to gain valuable insights into how this software has benefited their businesses.
Chitra R.
Used the software for : 2+ years
Company Size :51-200 employee
Verified Reviewer
Verified User
Review Source: Organic
The services have been essential in connecting the backend team with the intended beneficiaries seamlessly. The customer support was with us throughout.
SparkTG Mobile App Experience
SparkTG After Sales Service Rating
What do you like best about SparkTG?
The product is easy to use, not glitchy, and the customer support is always very proactive.
What do you dislike about SparkTG?
The product has been a perfect fit for us.
Do you think SparkTG delivers value for the money spent?
Yes
Are you satisfied with SparkTG features?
Yes
Did implimentation of SparkTG was easy?
Yes
What features is SparkTG currently missing?
No.
What other products like SparkTG have you used or evaluated?
No other product
How SparkTG is better/different from its competitors?
Pricing.
Sheeba M.
Used the software for : 2+ years
Company Size :51-200 employee
Verified Reviewer
Review Source: Organic
Best IVR solution provider at a lower price. Excellent support. No downtime. Various features in one dashboard (inbound and outbound, etc.). Highly recommended services.
SparkTG IOS App Experience
SparkTG After Sales Service Rating
What do you like best about SparkTG?
Features are most important, like a detailed report of the caller. No downtime in the service. You can call for support anytime.
What do you dislike about SparkTG?
Add bulk SMS features to the dashboard.
Do you think SparkTG delivers value for the money spent?
Yes
Are you satisfied with SparkTG features?
Yes
Did implimentation of SparkTG was easy?
Yes
What features is SparkTG currently missing?
Not yet
What other products like SparkTG have you used or evaluated?
Call detailed report
How SparkTG is better/different from its competitors?
All features in one dashboard and best quality of services.
Mohit S.
Used the software for : 2+ years
Company Size :51-200 employee
Verified Reviewer
Verified User
Review Source: Organic
The software features are very user-friendly and easy to use. Additionally, their customer care services are excellent. In case of any urgent issue or ad-hoc request, they are always available to help at any time during the shift.
What do you like best about SparkTG?
Customer services are very impressive, and they always provide a quick response to each question and issue.
What do you dislike about SparkTG?
Although they are providing good features, still improvement is required in terms of application basis just like other solutions..
Do you think SparkTG delivers value for the money spent?
Yes
Are you satisfied with SparkTG features?
Yes
Did implimentation of SparkTG was easy?
Yes
Altaf
Used the software for : 2+ years
Company Size :51-200 employee
Verified Reviewer
Verified User
Review Source: Organic
Good support and fair pricing. They need to add more features to cater to all user requirements. It should become an all-in-one package with SMS, on-call OTP, etc.
SparkTG Mobile App Experience
SparkTG After Sales Service Rating
What do you like best about SparkTG?
Support from the Dev Team
What do you dislike about SparkTG?
Lacks a few features.
Do you think SparkTG delivers value for the money spent?
Yes
Are you satisfied with SparkTG features?
Yes
Did implimentation of SparkTG was easy?
Yes
What features is SparkTG currently missing?
sms, auto calling
Tushar
Used the software for : 2+ years
Company Size :51-200 employee
Verified Reviewer
Review Source: Organic
Using Call Masking and Auto Dialing solutions is excellent. The support team and account managers are responsible. It is customizable and flexible for future expansion.
SparkTG IOS App Experience
SparkTG After Sales Service Rating
What do you like best about SparkTG?
User support is good. Auto Dialer and call masking solution are great features for us.
What do you dislike about SparkTG?
Price is bit expensive. but after using services found it worth spending little extra for great support and service
Do you think SparkTG delivers value for the money spent?
Yes
Are you satisfied with SparkTG features?
Yes
Did implimentation of SparkTG was easy?
Yes
What features is SparkTG currently missing?
Chat Bot & Bulk SMS
Akshat G.
Used the software for : 2+ years
Company Size :51-200 employee
Verified Reviewer
Verified User
Review Source: Organic
Excellent service. Highly recommended for all kinds of small, medium, or large companies. Great value for money. Very stable with no downtime. Easy to customize with flexible API integration. Scalable.
SparkTG Mobile App Experience
SparkTG After Sales Service Rating
What do you like best about SparkTG?
Stability of service.
What do you dislike about SparkTG?
Whatever feedback we have shared with them till now, they have fixed promptly. So its a perfect product as of now.
Do you think SparkTG delivers value for the money spent?
Yes
Are you satisfied with SparkTG features?
Yes
Did implimentation of SparkTG was easy?
Yes
What features is SparkTG currently missing?
Nothing as such.
What other products like SparkTG have you used or evaluated?
Knowlarity
How SparkTG is better/different from its competitors?
SparkTG's value for money is best.
Ajay
Used the software for : 2+ years
Company Size :51-200 employee
Verified Reviewer
Review Source: Organic
Best IVR service provider in Delhi/NCR. Excellent 24/7 support. All features offered at a very low price.
SparkTG IOS App Experience
SparkTG After Sales Service Rating
What do you like best about SparkTG?
Sure, please provide the text you would like me to review.
What do you dislike about SparkTG?
There are no grammatical errors in the text provided.
Do you think SparkTG delivers value for the money spent?
Yes
Are you satisfied with SparkTG features?
Yes
Did implimentation of SparkTG was easy?
Yes
What features is SparkTG currently missing?
No
Ashish S.
Used the software for : 2+ years
Company Size :51-200 employee
Verified Reviewer
Review Source: Organic
SparkTG has truly transformed our customer service experience. The interface is user-friendly, and the support team is incredibly responsive. It's a game-changer for efficient communication. Highly recommend!
Gaurav
Founder
Used the software for : More than 1 year
Company Size :51-200 employees
Verified Reviewer
Review Source: Organic
I have been using it, and it has helped me grow with the best solutions and support. The solution has some extremely great features available over the cloud. Their reports are very thorough and help in making the right decisions.
What do you like best about SparkTG?
Service Features and Support
What do you dislike about SparkTG?
Service Features and Support
Ragini
Contact Center Head
Used the software for : More than 1 year
Company Size :201-500 employees
Verified Reviewer
Review Source: Organic
We have been using SparkTG's solution for 2 years now. We started with 8 agents and currently have over 30 agents. Excellent service and support. I would recommend it to any organization looking to solve their telephony requirements.
What do you like best about SparkTG?
Features, Support, Onboarding, Product Offerings
What do you dislike about SparkTG?
Pricing is on the slightly higher side but justified when compared with the product offering.