SPEC Help Desk
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What is SPEC Help Desk?
SPEC INDIA provides a help desk and ticketing management system for helping your customers. We have developed an online service desk system according to present company needs, which allows you to receive, sort, and assign trouble tickets from a single platform.
SPEC Help Desk Starting Price
Our Awards and Recognition
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Key Features of SPEC Help Desk
Here are the powerful features that make SPEC Help Desk stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.
- Ticket Management
- Knowledge Base
- Automated Workflows
- Multi Channel Support
- Sla Management
- Reporting And Analytics
- Customizable Dashboards
- Customer Portal
- Email Integration
- Live Chat
- Mobile App
- Asset Management
- Incident Management
- Problem Management
- Change Management
- Service Catalog
- Self Service Portal
- User Management
- Role Based Access Control
- Third Party Integrations
SPEC Help Desk Screenshots
SPEC Help Desk Specifications
Get a closer look at the technical specifications and system requirements for SPEC Help Desk. Find out if it's compatible with your operating system and other software.
Overall SPEC Help Desk Reviews
Thinking about using SPEC Help Desk? Check out verified user reviews & ratings based on SPEC Help Desk's features, user-friendliness, customer support, and other factors that contribute to its overall appeal.
Verified Reviewer
Review Source: Organic
We have been using the SpecIndia software for a while now, and it has really taken care of all our requirements pertaining to billing, invoicing, ticket management, and customer data management. The interface is quite simple and feature-rich, with all the modern tools for customer support. We will continue using it in the future and suggest the same to all customer-focused industries.
Verified Reviewer
Review Source: Organic
SpecIndia was our first experience with customer support software, and we are extremely happy to have made that choice. The flexibility of the support staff and the feature-rich software interface have been instrumental in helping us elevate our entire customer engagement exercise to a whole new level, which is reflected in our increased sales and customer satisfaction indices.
Verified Reviewer
Review Source: Organic
SPEC India offers reasonable pricing as the business grows. There are many features, but they have been designed in such a way that they don't interrupt. It is easily customizable and can integrate with many other services. It encourages productivity through implementation. It features a smart built-in customer satisfaction component and provides excellent reports.
Verified Reviewer
Review Source: Organic
SPEC India was a natural choice for us. They have incredible customer service and have been personally involved with us since day one. This software is easy and fun to use. It is easy to set up when you have your own support email and domain. It gets up and running in just a few minutes. It has a sleek and modern interface, with extreme attention given to minute details.
Verified Reviewer
Review Source: Organic
SPEC India is much better than all other customer care software! Their customer service, technical, and sales support provided one of the best experiences I have had while migrating technical platforms. Their team is very knowledgeable and supportive. We were spending over $1,000 per month, and now we are spending almost less than $300 per month. SPEC India is an all-in-one system!
Alternatives of SPEC Help Desk
Explore alternative software options that can fulfill similar requirements as SPEC Help Desk. Evaluate their features, pricing, and user feedback to find the perfect fit for your needs.
SPEC Help Desk FAQs
What are the top 5 features for SPEC Help Desk?
The top 5 features for SPEC Help Desk are:
- Document Management
- Email Integration
- Customer DataBase
- Live chat system
- Billing & Invoicing
What type of customer support is available from SPEC Help Desk?
The available support which SPEC Help Desk provides is:
Where is the headquarters/company of SPEC Help Desk located?
The headquarters/company of SPEC Help Desk is located at Ahmedabad.
What types of businesses does SPEC Help Desk serve?
SPEC Help Desk serves a wide range of businesses, including but not limited to Startups, SMBs, Mid-Market & Enterprises.
How is SPEC Help Desk commonly used?
SPEC Help Desk is commonly used for various purposes, such as Help Desk, Any Industry and more.
Who are the primary competitors of SPEC Help Desk?
The three major competitors of SPEC Help Desk are Re:Desk, Creative Helpdesk and PROXY Pro. Compare and evaluate their features, advantages, disadvantages, and other aspects to find the best option for your business.
